employees from them, even if you cannot deal with them immediately. Caterina Fake Founder: Flickr, Hunch, Findery
Being Consistent Isn’t as Important as Being Right Al Davis, the owner of the Oakland Raiders, once said that he was more worried about being right than about being consistent. When I saw that, I read it over and over again. It’s absolutely true, and it’s extremely difficult to live up to. Admitting that it’s impossible to get out of a situation is often the right thing to do. If you insist on consistency, it will be impossible for you to adapt. Ben Horowitz Founder: Opsware
Communicate the Logic of Your Decisions When you start to scale an organization, the key is to communicate how you make decisions. What is the calculus that led you to a conclusion? When your team understands that logic, they can apply it to making decisions themselves. That degree of explicitness may feel aggressive, strange, or even risky at times, but it ultimately ends up solving more problems than it creates. Your team needs to be more comfortable talking about problems than hiding them. Hosain Rahman Founder: Jawbone