INcommerce THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE
The Big Interview: In Tune with Caledonia’s Dougie MacLean The Search Begins for Perthshire’s Business Stars Tourism Focus – Bringing the World to Perthshire
First and Foremost: Alex Salmond writes exclusively for Perthshire Businesses
ISSUE 10 • SUMMER 2011
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Contents President’s Welcome................ 3 Editor’s Introduction................. 4 New Director Introductions... 4-5 Chamber Strategy Update....... 5 Business Lectures..................... 7 Chamber Partners.................... 8 Members’ News................ 10-13 Star Awards............................15 The Big Interview..............16-17 Property.................................19 Legal...................................... 21 Business Focus by Alex Salmond...............22-23
Welcome
Skills and Education............... 27 Industry Focus: Tourism....28-29
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erthshire Chamber lobbied hard in the run up to the recent elections working together with other organisations to drive the messages home on behalf of our members. A Hustings in partnership with the Courier proved to be an exciting and lively evening with the candidates getting a thorough grilling on issues such as budget cuts, transport infrastructure and broadband availability. The SNP were justifiably delighted with such a seismic shift in opinion and their resounding victory, but now the hard work begins to deliver those promises and pledges touted during the election campaign to those who put them where they are today. Now that the new Scottish Cabinet has been announced our colleagues at Scottish Chambers have wasted no time in making the necessary introductions and working to strengthen those many alliances already in existence. Our returned First Minister hopefully recognises the importance of continued dialogue between Parliament and the business sector and we are delighted to have him write exclusively for Perthshire companies in this issue.
Stephen Leckie Chamber President
New Member Profiles........30-32 Chamber Golf Day................. 33 Perthshire – Economic Facts.................34-35 Member to Member Discounts..........................36-37 Food & Drink..........................39 Lifestyle.................................40 Membership Benefits.............. 41 Events....................................42
Front Cover QR Code created by Craig Scott For advertising contact D-Tech on T: 01389 736000 E: sales@incommerce.biz For editorial enquiries contact the Editor, Vicki Unite on T: 01738 450401 E: info@perthshirechamber.co.uk Publisher: InCommerce Ltd Distribution: D-Tech Distribution InCommerce is published by InCommerce Ltd. Unit 14, Birch Road, Broadmeadow Industrial Estate G82 2RE. Telephone 01389 736000. Fax 01389 736002. E-mail: info@dtechuk.com. Edited by Perthshire Chamber of Commerce, Algo Business Centre, Glenearn Road, Perth PH2 0NJ Tel: 01738 450401 Fax: 01738 450402 E-mail: info@perthshirechamber.co.uk. InCommerce is fully protected by copyright and nothing may be printed wholly or in part without the written permission of the publishers. The proprietors of this magazine are publishers and not agents, or sub-agents of those who advertise therein. They cannot be held liable for any loss suffered as a result of information gained from this publication.
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Post election, the Chamber continues to lobby hard on our members’ behalf and to this end we will be taking the opportunity to poll our members on the many critical business issues we are faced with. With a true picture of what our members’ requirements and wishes are, we will be well armed to represent you and influence our MPs, MSPs and MEPs at a local and national level as well as our local authority and bodies such as Scottish Enterprise to improve the economic development in Perthshire. The concept of “partnership” remains a priority and our recent events with David Littlejohn, Head of Planning and Regeneration with Perth and Kinross Council, seek to continue building healthy working relationships which are results driven. Communication is the key and our series of rural events continues on the back of a highly successful event in Blairgowrie with excellent attendance through our rural networks assisted by locally-based Chamber Directors and we will continue with this successful “roadshow” format taking the Chamber benefits all over Perthshire.
The views expressed by authors of articles published in this magazine are solely those of the author and are not necessarily the views of or shared by the editor, nor the publisher or the directors, shareholders and/or employees of InCommerce Ltd or D-Tech Graphic Design & Print Ltd.
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Editor’s Introduction
NEW DIRECTOR Introduction
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erthshire Chamber of Commerce is delighted to welcome Sara Wood of Perth College UHI to the Board of Directors. Sara’s first professional direction was in languages and she qualified as a foreign correspondent/translator and after working in Paris for three years in a firm of management consultants she moved back to the UK.
Vicki Unite
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hings are really exciting at the moment. Changes on the Board mean some new faces and ideas from our Strategy Review. That means new things to try in our efforts to continuously improve our product and services for members. It’s great to see the enthusiasm and passion that our Board of Directors has and our successful Strategy Review resulted in several changes including the revamped Star Awards – with new categories and an easier application process. Committees were created to streamline our policy setting and new sub groups will enable us to tap into valuable local knowledge and expertise to tackle specific issues such as Town Centre Regeneration and Skills and Education. We were fortunate to have Perth College student Rachel Atkinson complete her week’s work experience with us in May and a lot was learned – on both sides. Again, a fresh pair of eyes identified improvements to our way of working and we were grateful for Rachel’s help during a busy week. In return, Business Administration student, Rachel was able to execute most of the tasks we do day-to-day – really experiencing life as a member of our team. Events themselves have seen some changes too, all providing added value. High-calibre speakers are ensuring our lunches are a success, our breakfast events now include a variety of formats with the structured networking being joined by free-for-members (low cost to non-members), freestyle drop-in breakfasts and Business Breakfasts. Although networking is only part of the Chamber offering, it is an important and worthwhile activity. I’m sure that whatever your networking needs we have something for you. If not, let us know and we’ll see what we can do!
Chief Executive
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2011 www.perthshirechamber.co.uk
She chose Edinburgh as a location and joined Bank Sara Wood of Scotland, firstly in the International Division using her language skills and then through a career path of banking and financial services. She is a qualified member of the Chartered Institute of Banking in Scotland and in 1990 won the Young Banker of the Year award. Over a 25 year career in the bank she worked in a variety of International Head Office roles with the last 12 years focussed on product management and development and marketing. Perthshire has been Sara's home for the last 13 years and she finds it a wonderful place to live. Sara joined the senior management team of Perth College UHI in December 2006 as Director of Communications and Corporate Development and her responsibilities include international business, marketing, the aircraft engineering curriculum and the planning and strategy of the college. During that time she has overseen the growth of the international business, the re-branding of Perth College, (twice!), and the development of its commercial business including the Centre for Enterprise. As many Chamber members will have already heard from Sara at one of their networking events, the Centre for Enterprise delivers skills development and partnerships for students and the local business community alike. The work of the Centre has enabled Sara to get to know many start up, aspiring businesses, watching many of them grow and prosper over the last four years, which she has found inspirational. The new university title for University of the Highlands and Islands Perth College is an exciting development for all staff, students and the community and Sara’s planning responsibility means she will be particularly involved in working to understand the role local businesses would wish the university to play. She wants to make sure that Chamber members can take advantage of having university courses and knowledge transfer opportunities in Perth. Sara has also been an active member of the Perthshire Chamber of Commerce since 2007 and is particularly delighted now to be a Board member. She is looking forward to making a meaningful contribution to the business community membership to help strengthen our local economic prospects for the benefit of us all.
NEW DIRECTOR Introduction
Chamber Strategy Update
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nother new face on the Chamber’s Board of Directors is Alison Forsyth. As a qualified Solicitor, Alison started her career as a court lawyer. She covered a multitude of court and tribunal hearings before focusing her attention on expert employment law work. She provides bespoke employment law advice, tribunal representation and training.
Alison Forsyth
After Partnership in a large city firm, Alison, her husband and two young children now live in Highland Perthshire. Alison works from her base in Aberfeldy and is a Consultant to commercial boutique firm, Kerr Stirling LLP. On explaining the move to Highland Perthshire Alison says: “It can be difficult for some to see opportunities beyond the cities and glitzy firms. As a family, the call of the stunning Perthshire scenery and plethora of outdoor activities was too great. In addition, I was aware that business in Perthshire was very much alive and kicking and knew the opportunities for continuing with an enjoyable and satisfying career would not be difficult.” Alison has first hand experience of how difficult it is for businesses to juggle profitability and the hefty demands of employment law. She has witnessed the problems businesses have in carrying through expansion or reorganisation plans whilst wrestling with TUPE and cumbersome redundancy procedures. She states: “I have seen businesses miss out on opportunities to grow their business because the red tape and obligations placed upon them by employment law was just too great. Employment law serves a valuable function in our society. It protects individuals from unscrupulous employers and gives employees a degree of financial security. Although these rights are very precious we must always strive for a balance between employment protection rights and economic growth.” On the subject of policy reform she states: “I very much welcome the steps the Government is taking towards a review of employment law. We desperately need a common sense approach. Rights of employees require to be balanced against the need for businesses to thrive and contribute to the economy. I hope my role with the Chamber will allow me to influence that debate and improve conditions for Perthshire businesses.”
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he Chamber recently held its annual Strategy Review to ensure that the Chamber is correctly structured, resourced and prepared to meet the challenges ahead in a fast moving environment. The latest Strategy Review took place in May with the President, Chief Executive and Board of Directors meeting at the Crieff Hydro Hotel to look at the best way to identify and tackle their priorities for the forthcoming year and beyond. Increasing business within the Chamber and a busier and ever-evolving events calendar, led the Board to bring back a committee structure and they agreed on five committees: Events, Membership and Sponsorship, Chamber Development and Communications, Finance, and Policy and Campaigns fitting in with the Directors’ areas of expertise and interests and the Chamber’s priorities. This allows the CE to consult with each of the committees and swiftly create proposals which can then be presented to the Board for approval. The Chamber is also planning to create sub groups to tackle specific issues such as Town Centre Regeneration and Skills and Education. These sub groups will consist of relevant individuals from the Board, from the membership and third parties to harness local knowledge to provide accurate opinion and comment and support the influential lobbying efforts of the Chamber. The Board also debated and agreed on an extensive revamp of the highly successful Business Star Awards. This assists businesses by making the process easier and more flexible with entries being accepted in electronic form for the first time ever and questions having a 500 word limit. The categories have also been given an upgrade in line with today’s marketplace. (Full information on p15). The purpose of the Perthshire Chamber of Commerce is to represent the views of Chamber members and promote, develop and protect the interests of local businesses for the benefit of the membership and the economic future and communities of Perthshire. Perthshire Chamber of Commerce: The Independent Voice for Perthshire Business.
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2011 www.perthshirechamber.co.uk
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Business Lectures
Brahan Lecture Theatre Sponsored by Perthshire Chamber of Commerce Our Next Business Lecture Chamber Business Lecture Series 6
Perthshire Tourism Partnership Conference
Digital Media in Practice: A fantastic opportunity to learn how your business can communicate with customers through the different platforms of social media.
Date: Wednesday 22 June 2011 Venue: Perth College UHI Time: 1-4.30pm
Forthcoming Business Lectures Chamber Business Lecture Series 7: Prospects for the UK Economy Date: Thursday 15 September 2011 Venue: Perth College UHI Time: 5.30-7.30pm Chamber Business Lecture Series 8 Date: Thursday 13 October 2011 Venue: Perth College UHI Time: 5.30-7.30pm
Past Business Lectures Lecture Series 5: Improving Performance Through our People and Processes Thursday 19 May 2011 “An inspiring example of how management training and staff engagement can improve performance.” Rachel Weiss, Rowan Consultancy
Lecture Series 4: It’s Mastermind Thursday 17 March 2011 “A great event which highlighted how networking can help build confidence and benefit local businesses.” Marianne Baptie of Home Farm Breaks, Scotland
Lecture Series 3: Fun at Work Thursday 17 February 2011 “An inspiring and thought provoking insight into how the correct mindset can increase productivity in the workplace.” Christine Woods of Tay Commercial Services Ltd
Lecture Series 2: Investing for Growth Thursday 20 January 2011 “It was very insightful with plenty of time beforehand for networking.” David Dwyer of Inspire IT Services
Lecture Series 1: GreenBiz’10 Conference: Understanding Renewables Thursday 18 November 2010 “A very encouraging evening which has given me confidence to go forward with the work we have planned for our business.” Alex Guthrie, Newmill Farm
The Business Lecture Series presented by the Chamber Platinum Partners
Successful Free Business Lecture Partnership Continues To Deliver
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erthshire Chamber of Commerce and Perth College UHI have teamed up to deliver a series of free lectures designed to inform and inspire local businesses. Held in the College’s Brahan lecture theatre which is sponsored by the Chamber Platinum Partners, the partnership has already held a number of successful lectures. The next lecture in the series will be the Perthshire Tourism Partnership’s Conference on June 22nd where our own President, Stephen Leckie, CE of Crieff Hydro Ltd and Chair of both the Scottish Tourism Forum and the Government’s Tourism Leadership Group will be one of the speakers. This is followed by Platinum Partners RBS who are offering a unique opportunity for businesses to attend the September lecture entitled “Prospects for the UK Economy”. James McCann, Economic Adviser, Group Economics, RBS, will provide an overview of the global and UK economies with a particular emphasis on some of the economic challenges facing Scotland. Binn Skips take the eighth lecture slot in October. The last lecture saw Platinum Partner Highland Spring deliver their presentation entitled: “Improving Performance through our People and Processes”. Highland Spring has been committed to developing and implementing an in-house continuous improvement strategy over the past three years and this lecture outlined the range of tools and techniques used and shared evidence of outstanding results. The Lecture was based around manufacturing, but many of the principles are transferable to other sectors and those attending were all able to take away some aspect of best practice to use in their own areas of work. Attendees were able to participate in a fun and thought provoking production test developed and used for in-house training at Highland Spring. The Business Lecture Series kicked off last November with Perth College UHI’s Centre for Enterprise conference ‘Greenbiz ‘10 Understanding Renewables’. This was followed by Clydesdale Bank’s “Investing for Growth” event in January of this year where attendees heard from Alex McDougal, Senior Partner on the company’s business support facilities and the benefits of working in partnerships for success. Alex was followed by guest speaker David Sands, winner of our coveted Business of the Year Star Award 2010 and Eilidh Smith from Morton of Pitmilly, winner of Best Tourism Business 2010 at the Fife Business Awards. The Chamber Business Lecture in February saw Gavin Oattes of Tree of Knowledge educate, involve and entertain guests as he took them through the importance of having “Fun at Work” and the March lecture took place on St. Patrick’s Day when A&S Properties and Symphony Hotels & Leisure Ltd ran a Mastermind for several local business groups who answered questions from the famous black leather chair. All five of these highly enjoyable evenings provided an opportunity to network with a diverse range of local business people as well as providing business advice that could be taken away and used – both very valuable outcomes from an interesting range of events. For more information on the Business Lecture Series, see www.perthshirechamber.co.uk – Lecture Series.
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2011 www.perthshirechamber.co.uk
Chamber Partners
In response to the change in the economic climate the Perthshire Chamber of Commerce launched this range of sponsorship opportunities. We took the initiative to introduce three levels of partnership offering a raft of benefits at an affordable rate.
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e are now into the second successful year of our Partnership Packages and we wish to once again thank and acknowledge those Partners we currently have onboard Platinum A&S Properties Bank of Scotland Binn Skips Clydesdale Bank Highland Spring Perth College UHI Royal Bank of Scotland Squirrel Self Store Symphony Hotels & Leisure Ltd Gold Crieff Hydro Hotel Ltd Algo
Benefits for Silver, Gold or Platinum Partners include membership fees and the cost of attendance events. Perks that cannot be bought include the chance to address delegates at events and promotion of their companies through Chamber communications. In addition, Platinum Partners have one of our prestigious Business Star Awards named after them and are involved in the judging and the presenting of the awards at the glittering Annual Dinner which takes place this year at Crieff Hydro Hotel on Friday 25th November 2011. Also, along with our Gold Partners, they receive exposure on the Chamber Golf Day which is at Pitlochry Golf Course on the afternoon of Friday 29th July 2011. These exclusive packages are limited and we are delighted to have the support of our partner businesses and enjoy working closely with them. If you are interested in finding out more about these packages which offer excellent value for money please contact the Chamber office on: Tel: 01738 450401 or Email info@perthshirechamber.co.uk
Silver Inspire Web Development
Platinum Partners
Gold Partners
Silver Partners
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2011 www.perthshirechamber.co.uk
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chamber Members’ News
New Corporate Benefits Team for Aberdein Considine Peter Mutch
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aw firm Aberdein Considine and Company has introduced a new Corporate Benefits team highlighting their commitment to providing clients with a fully comprehensive service. The team is led by Peter Mutch, formerly of Heath Lambert Consulting, where he was Director with responsibility for UK wide service delivery. Perth Partner, Charlie Fraser commented: “Peter’s many years of experience within the sector will add a new dimension to the company’s profile and his is a key appointment as we seek to grow the firm in the coming period.”
Peter’s team specialises in employee benefits, providing companies of all sizes with advice and solutions to issues relating to workplace pension provision and managing group risk. This includes retirement planning, death in service, income protection and private medical insurance. For Perthshire Chamber members, AC & Co will provide a free employee benefits review. So whether establishing a new employee benefits package or looking to audit or redesign existing schemes to meet changing requirements, the AC & Co process will provide the information and insight to enable members to make the right decision. The corporate benefits proposition also embraces the firm’s Wealth-Management team, which focuses on the financial and lifestyle planning requirements of senior personnel and directors. The proposition also includes bespoke tax efficient investment solutions and advice on pre- and post-exit planning for business owners. AC & Co has built a reputation for quality advice and service based on their ability to provide clear, concise and innovative strategies for clients. AC & Co have a network of branch offices throughout the north-east and Perthshire and employ more than 230 partners and staff.
Last Minute Weddings - This Year's Big Trend
New Website for 1 Office Solution
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Office Solutions has boosted their online presence with their new, easy-to-use website. The website has been designed to support current customers while allowing viewers to find the information they require with ease. Not only does the site allow users to find detailed information on the products and services 1 Office Solutions provide but they can also request quotations, free trials and brochures. The customer area has been designed to aid 1 Office Solutions customers, allowing them to report faults and order paper or toner. On the site customers are given a variety of ways to get in touch with 1 Office Solutions ensuring they can contact them in a way and at a time that is convenient to them. The site has been designed to encourage customers both old and new to get in touch and take advantage of 1 Office Solutions' knowledge and experience. The Managing Director Brian Kidd said: "Our aim for the new website was to build a site that is informative and easy to use. We also wanted to effectively portray our company image. We have succeeded in incorporating these two aspects as well as adding much more.'
O
ver the years, Eden Events has worked with a huge variety of clients and helped bring together a host of different types of ceremonies and celebrations with styles and trends changing - what was hot in 2008 is possibly not in 2011. They have seen the move away from over-thetop glamour and no-expense-spared, to shabby chic and tighter budgets, but the big trend of 2011 is for "last minute" weddings. They have been amazed with the number of bookings they have had this year for their full planning and co-ordination service from couples looking to get married this summer. Previously, their bookings tended to be for weddings at least a year away (and there are still clients who want to be super-organised) but this year's big trend is, definitely, to have less than six months in the planning. As Eden Events love a challenge and have a fantastic database of wonderful local suppliers and venues they work with on a regular basis, they have been able to bring all their last minute weddings together, but it can be a risky strategy. With venues, photographers, bands etc often booked up for key dates two years in advance, a last minute wedding is not for the faint-hearted. That said, they feel that there is a solution to every challenge and there can actually be some great savings to be made on short-notice weddings, organised through a wedding planner, such as Eden Events. So, if you feel that 2011 is the year to get married…JUST DO IT. Help is at hand!
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2011 www.perthshirechamber.co.uk
chamber Members’ News
Top Chocolatier wins Gold, Silver and Bronze
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small gourmet chocolatier from the Scottish Highlands has excelled at the Academy of Chocolate Awards in London. The international awards ceremony was held at Fortnum & Masons. Iain Burnett The Highland Chocolatier, based at his purpose built chocolate kitchens in Grandtully, Highland Perthshire, scooped an outstanding five awards – one in every category entered – with his unique Velvet Truffles. The Academy is an organisation for chocolate professionals who promote only the finest cocoa and chocolate confectionery of exquisite standards. Its prestigious awards are now an important event in the chocolate calendar with entries sent in from top chocolatiers all over the world, with leading food journalists and Michelin starred chefs tasting and scoring the entries. Iain Burnett’s Velvet Truffles were awarded an exceptional two Gold, two Silver and one Bronze for Best Truffle and Best Filled Chocolate categories. The winning recipes included the pure Mild and Dark varieties of the Velvet Truffle, and infusions with Assam Tea & Green Cardamom, Crushed Raspberries & Black Pepper, and White Lime & Chilli.
Algo Means Business
Burnett said, “It’s great for my team to receive these awards against world class competition. It is particularly gratifying to see the top awards going to the Velvet Truffle in its purest form, where the judges were tasting only the delicate flavour profiles of the cocoas and fresh dairy. The lack of a hard shell also lets you enjoy the silky textures. “It has been a matter of patience to learn artisan skills, and passion to develop something to a world class level without cutting any corners, hopefully bringing a little happiness to customers along the way.”
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ne of Perthshire’s most progressive and enterprising firms has expanded its portfolio of serviced office accommodation at Inveralmond with the purchase of the Woods of Perth premises on Auld Bond Road. Algo Business Centre, built by sister company Algo Design and Build, is a well known serviced business centre at Glenearn Road, but demand from tenants for more space encouraged the family firm to look for a complementary site at the other side of town. Purchase of the site, which includes 8000 square feet of office accommodation, was completed at the end of March and by May 1st was fully let. Company Director Pauline Alexander said: “We knew there was a demand for more serviced office space in Perth but we are delighted that we have had so much interest in it.” The newly named Inveralmond Business Centre also includes 18,000 square feet of warehousing, however, due to demand, 4,500 square feet of this is currently being developed into high class offices which will create more accommodation ready for let by July. Pauline said: “The success of Algo’s office rental business is down to providing top quality services including a serviced reception area, boardroom facilities, ample parking and high speed broadband. We enjoy an excellent relationship with our existing tenants at both Business Centres and look forward to welcoming new clients in the summer.” For information on either Business Centre, contact Pauline Alexander on pauline@algo.co.uk, Tel: 01738 646 746
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2011 www.perthshirechamber.co.uk
chamber Members’ News
Enchanted Forest on the Move
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WEEE Can Help
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he Waste Electrical and Electronic Equipment (WEEE) Centre was established in April 2010 in partnership with Centre for Enterprise at Perth College UHI and Perth & Kinross Council to divert easily-repairable waste electrical and electronic equipment from landfill and recycling activities to be repaired and reused. WEEE items are collected on a weekly basis and include IT equipment, cameras and DVD players, with repaired equipment sold or donated to local social enterprises, voluntary and charitable community groups. Through its repair and reuse activities, the WEEE Centre creates local employment opportunities and provides skills training for those seeking employment with local businesses. The WEEE Centre gives local businesses the opportunity to dispose of their old or broken IT equipment knowing that it will be passed on, in part or whole, to the benefit of a good cause in the local area. Or, if any business is looking for a new to them repaired item then they can contact the Centre to find out what is available for sale. The two members of staff working within the WEEE Centre are funded through the Future Jobs Fund initiative. The Future Job Funds programme is aimed at 18-24 year olds who have been out of work for nearly a year and are employed to the benefit of the community. The WEEE Centre has recently received an award from Scotland’s Colleges for its contribution to the public sector and public value. Any businesses who would like more information or would like to get involved should contact: weeePerth@perth.uhi.ac.uk, call 01738 444515 (Monday - Friday 10am-4pm) or visit Unit 5, Kinnoull House, King James Business Park, Friarton Road, Perth PH2 8DY
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2011 www.perthshirechamber.co.uk
he Enchanted Forest, Scotland’s leading outdoor light and sound event, managed by Pitlochry Area Community Interest Company, has announced it intends to move to a new venue in 2011. The event, which began at The Hermitage in Dunkeld in 2002, moved to Faskally Wood near Pitlochry in 2004 and, very much in keeping with its Perthshire Big Tree Country roots, will take up residence in The Explorers Woodland Garden, Pitlochry, this Autumn. The move brings with it a number of fringe benefits which will improve the event’s green credentials, as well as the bottom line for its customers. The new more central location means that customers will no longer be required to catch a bus to and from the event, the cost savings of which are being passed on to the youngest visitors (under 3 years old) and to wheelchair users who will now be able to attend the spectacle free of charge. The organisers have also taken the decision to extend the event’s run from its traditional 17 nights to 23 nights in 2011, which will open up the event to a potential 25,000 visitors – something which they would have been unable to achieve at Faskally Wood. Derek Allan, chair of The Enchanted Forest commented: “We are very excited about this year’s event. Our customers expect us to deliver something new and exciting. The Explorers Woodland Garden is a fine woodland area with a network of paths and very interesting features that is simply steeped in Perthshire Big Tree Country history. This versatile setting offers our creative team, who achieved record results with last year’s show, a new and quite innovative canvas upon which they can continue to develop the wow factor our customers love about The Enchanted Forest.” The 2011 event is, perhaps fittingly, entitled “Transitions” and is one of the key events in Scotland’s autumnal tourism calendar.
chamber Members’ News
Making A Meal Of It
D
ue to the importance of comfortable, well equipped meeting spaces and fresh, wholesome food, Chamber members Holiday Inn Express Perth hotel and Hettie’s Catering have joined forces to offer businesses in Perthshire and further afield a fantastic meeting and conference room facility. Their two flexible meeting rooms hold 12 people and 16 people respectively and have the added flexibility of opening up into one large room that comfortably holds 28 people in a Boardroom style set up. Alternatively, the rooms can be set up classroom or theatre style which will easily hold more and the fact that they can supply AV equipment, FREE WiFi and also FREE on site car parking is an added bonus. The new partnership between Hettie’s Catering and the Holiday Inn Express Perth will see delegates tucking into freshly prepared sandwiches and a selection of homemade savouries to see them through the afternoon. Supplied from Hettie’s newest Tearoom in Perth City Centre’s Princes Street, the fabulous lunch time menu also offers hot, wholesome food such as shepherd’s pie and homemade soup. Clare Pinchbeck, Hettie’s Managing Director said: “We’re thrilled to be working with the Holiday Inn Express Perth. Partnerships such as this not only help the businesses involved but also offer a quality product that assists other businesses in the area.” Karen Johnston, Holiday Inn Express Perth General Manager said: “We are delighted to be supplied by Hettie’s Catering for our conference and events business and I look forward to seeing my guests benefiting from this exciting new local partnership.”
Perthshire driving experience parks in top tourist slot
P
erth-based driving experience Open Road Hire has been voted Scotland’s No 1 visitor attraction in an on-line tourism poll. `The company – which offers drivers the chance to take to the open road in a choice of classic Caterham sports cars – secured top spot in global tourism website Trip Advisor’s recommended Scottish attractions. Glowing customer feedback has seen the Perth company’s ratings soar and owner Andrew Still is delighted to be named top attraction in Scotland. “It’s a huge compliment to be rated so highly by our many British and foreign customers,” he said. “To merit such glowing reviews and secure top slot in one of the leading travel websites shows we’re getting things right. Hopefully the lure of the Caterham experience will endure for some time.” Open Road Hire’s fleet of exciting colourful sports cars has allowed thousands of visitors to set out on Perthshire’s roads behind the wheel of a “dream” vehicle. Many drivers take advantage of the company’s comprehensive route guides detailing a selection of different roads and their individual attractions. “In our four years in business we’ve welcomed drivers from all over the world as the Lotus/Caterham Seven has an international following,” explained Andrew. “Although it’s also possible to drive these cars in England, people seem to prefer Perthshire’s quieter country roads and glorious scenery.” With many people travelling to Perthshire specifically for the Open Road Hire experience, Andrew is confident the company contributes significantly to the area’s annual visitor numbers.
Raise your Glass for Caithness
Caithness Glass moved to the Crieff Visitor Centre in 2008 after spending over 30 years at its former Perth site. Now after three years they have doubled in capacity, increased their workforce and plan to continue growing. To keep up with rising demand, they have had to invest in new machinery and equipment and, so far, with no sign of a slow down, overtime is a regular occurrence. Recently, Caithness Glass had huge success with their Royal Wedding commemorative range and have already started planning for the Royal Diamond Jubilee in 2012. Another significant factor in the success of the business is that they are also now one of the very select Scottish companies appointed to supply commemorative gifts and souvenirs for the 2012 Olympic Games. Caithness licensing arrangement with the London 2012 organisation – one of just a handful among Scottish businesses – will provide the company with a unique opportunity to sell specially commissioned paperweights and art glass throughout 2011 and 2012. This year also marks their 50th anniversary. The company started up in Wick in 1961 and then opened factories in Oban in 1969 and then 10 years later in Perth. They plan to celebrate their anniversary with a Glass Convention in September where 70 of their collectors from around the world will come and have the chance to create their own masterpieces in glass and experience the atmosphere in the glasshouse first hand. Caithness is delighted that following a few turbulent years they continue to flourish and manufacture a great Scottish product that is sought after all over the world. This could not be achieved without a great team of people who work hard and really believe in what they do.
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2011 www.perthshirechamber.co.uk
Now using Dermalogica
Rooftop Restaurant Visit our new rooftop restaurant, the Stag’s View, where you can enjoy breakfast, lunch or dinner with panoramic views of the breathtaking Strathearn Valley. Strictly over 18s only. Table d’hote menu
£30 per person
Daily lunch menu
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£15 for 2 courses or £17.50 for 3 courses Sunday homemade traditional lunch
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Live Active Leisure
A Social Enterprise company providing opportunities for all to participate in sport, leisure and physical activity
tel: 01764 650088 email: restaurant@knockcastle.com Drummond Terrace, Crieff, Perthshire PH7 4AN www.knockcastle.com
We believe P&L also stands for People and Location. Although Johnston Carmichael is the largest independent accountancy firm in Scotland we never forget that treating you as an individual at a local level is the reason that we are a successful business ourselves. Perhaps it is this philosophy that helped us win Firm of The Year at the Scottish Accountancy Awards in 2011, just as we did in 2010, 2009 and 2008. If you would like to talk to us about how we can help your business grow then please get in touch with Euan McLeod on 01738 634001.
Let’s talk about growing your business. 66 Tay Street, Perth, PH2 8RA Tel: 01738 634001.
www.jcca.co.uk
www.liveactive.co.uk
Tayside Self Storage www.morrisleslie.com
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star awards
REACH FOR THE STARS Launch of the 2011 Revamped Business Star Awards
B
u s i n e s s e s throughout Perth and Kinross are being invited to showcase their star quality as Perthshire Chamber of Commerce launches the 2011 Business Star Awards. The search is on for the best in the business with the area’s most prestigious title up for grabs as well as an Outstanding Contribution Award and ELEVEN newly created individual category awards. And organisers are keen to stress that “size doesn’t really matter” as large corporations vie with SMEs and home-based companies to secure the accolades. “Business Star Award winners in the past prove that the wealth of small businesses throughout Perth and Kinross have as much chance of winning as their locally-based nationally – and internationally – recognised competitors,” explained Chamber Chief Executive Vicki Unite.
For the first time ever, submissions can be made on-line by downloading and completing electronic application forms from our website: www.perthshirechamber.co.uk. These require 500 word maximum answers per question, and the completed form can then be emailed in. “We hope this will make the whole application process easier for our busy business community and encourage as many as possible to enter,” said Vicki. “We’re keen to see applications from both Chamber members and non-members with ALL local businesses eligible to enter a maximum of TWO categories.” Chamber president Stephen Leckie said he hoped to see a strong field of entrants vying for the 2011 titles. “To be judged the best at what you do is a real accolade for businesses,” he said. “To take home a Chamber Business Star is a true sign of quality and excellence – something that abounds in the companies operating at all levels in this area. “Each year we see some outstanding contenders and – despite the difficult operating climate – I hope we can showcase some real Stars at this year’s awards dinner.” The awards will come to a glittering climax at a black-tie dinner at Crieff Hydro Hotel on Friday, November 25.
“The great appeal of the Business Star Awards is that they recognise and reward business excellence wherever it is thriving and we often see the Davids toppling the Goliaths.
Hosted by Radio Tay duo Maureen Young and Gary Robinson, this year’s celebratory awards event will be themed “Black and White”.
This year entries are invited in the following categories:
Fundraising on the night will go to the Jambouree Choir in Perth – a charitable organisation which helps vulnerable local children from challenging backgrounds to experience the joy of singing.
•
Young Business Person of the Year
•
Apprentice Employee of the Year
•
Most Promising New Business award
•
Customer Service Award
•
Sustainability Award
•
Marketing Campaign of the Year
•
Event of the Year
•
Business Innovation Award
•
Training & Development Award
•
Charity of the Year
•
Business in the Community Award
Both Jambouree – and the sensational Big Vern And The Shooters big band – will perform on the night.
“We’ve got quite a party lined up,” said Vicki. “Now we need our local businesses to step up to the mark and prove they have that special quality to make them a Star.”
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2011 www.perthshirechamber.co.uk
HEADER THE BIG INTERVIEW BAR - Dougie MacLean
All photographs courtesy of Rob McDougall
H
e’s one of Scotland’s most renowned and internationally acclaimed singer/songwriters.
His works have featured on stage and cinema screen, his unique style and talent have won him legions of admiring fans and – at 56-years-old – his talents have earned him Royal recognition. Journalist Maureen Young joins
Dougie MacLean at home in Perthshire
to learn about the man behind the music.
Which would you rather forfeit - the ability to sing and play or the ability to write songs? Probably the song writing skill. I absolutely love to sing – have done ever since I was a child. As long as I could sing something I would be happy. There’s something magical about the place you go to when you sing – a place within you, the lyric and the melody. I would hate not to be able to go there. Your song Caledonia has become an anthem – do you try to match that success or accept there is unlikely to ever be another? Caledonia was written in my early 20s when I was busking in France and I was genuinely homesick. It came out of a real sense of wanting to come home. The lyrics are very simple and express that sense of belonging. It was written in honesty and innocence and it has struck a cord with people all around the world who identify with it and love the song. I am very proud of that song but I never try to tailor my writing to capturing that same success. When she was wee my daughter once said her Daddy was a magician – instead of a musician – maybe with Caledonia she was right. You’ve created a recording studio business at your home in Butterstone? There was never any doubt we would settle and raise our family in Perthshire and we now live and work in the old school and schoolhouse in Butterstone where I was a pupil. Best decision I ever made. People said it was impossible to start an independent record label in Scotland but we proved them wrong. The first record we made was on vinyl and there were no cutting rooms in Scotland. I had to catch a Stagecoach bus to London with the mastertape under my arm to get it cut.
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2011 www.perthshirechamber.co.uk
We built the business gradually over the years and I tour from here – but it was very difficult in the early days. I had to learn about business management and administration as we went along. There wasn’t any financial backing for a venture like this – now they would bite my hand off. We did it against all odds and it made us stronger – the whole family’s involved in the business which is lovely.
Featured in the Broons – how does that feel? That really beats them all! I grew up with The Broons and to see myself in the cartoon strip sitting singing Caledonia in their front room at 10 Glebe Street with all the family was just amazing – it was beyond my wildest dreams. The only thing that has come close to that was being asked back to my old school – Blairgowrie High – to give out prizes one year. They had heard that I had been by-passed as a Prefect when I was there because I didn’t “fit in”. I was a musician with long hair and therefore not Prefect material. It really hurt at the time. But 35 years on they presented me with my Prefect’s badge – absolutely wonderful! What a feeling. They recognised that I had a hard time and they set out to fix it – it restored my faith in human nature.
And a whisky named after you and your most famous song? That is a great thing too. Edradour bottled the 12-year-old malt for the Year of Homecoming and called it Caledonia. It has the words of the song on the label and is proving a very good seller. A guitar was made out of the first cask and sold for charity. What’s the best cover you’ve ever heard of any of your songs? Has to be Frankie Miller’s cover of Caledonia – that was special. But I have written so many songs over the years and it’s always great to hear someone else sing them. It’s a wonderful compliment as a song writer to hear other singers empathise with your words and make it their own. Dougie with Andrew Symington of Edradour Distillery at the launch of Caledonia whisky
Favourite place to perform? About a mile along the road from my house – at Clunie Public Hall. I do a concert three times a year there. I’ve played amazing concerts in amazing places but that’s my favourite. It’s right in the middle of where my songs were written. It doesn’t get more special than hearing the audience sing about what is right outside their door – the countryside and the people that inspire my songs. As long as I’m performing I will always play at Clunie. Most bizarre venue? Bethel, Alaska. To the native Eskimos in their community centre. I worried that they wouldn’t get my songs – but they got it just like that! There are many parallels between us when it comes to connection with the land and their love of their country. Perthshire Amber is a huge success with six of the annual festivals under your belt. I was approached by my MP to organise something for Pitlochry Festival Theatre to try and extend the season into October. Perthshire Amber was the result, bringing my public into Perthshire for the type of music we like. It became a great success and developed into a 10-day event bringing in £500,000 to Perthshire last year alone. This year the theatre has decided to put on drama instead so we’ve shifted everything down to a variety of venues in the Dunkeld area and the tickets are selling like hotcakes. It’s very exciting. Do you still describe yourself as a “folk singer”? Yes, I like that term. I’ve been a professional musician for 36 years and although some areas of the media might not class me as “folk” anymore that’s what I am. I joined my first folk group Puddock’s Well at High School in 1970 along with Martin Hadden and Andy Stewart who went on to form Silly Wizard. I play the guitar and the fiddle and my first instruments were the harmonica, mandolin and the melodian. There’s nothing I like better than an evening with the fiddle, a dram and the fire – of course I’m a folksinger. I’m in the process of recording an album of traditional music and songs – all the favourites from that early era – which my son Jamie will produce. What inspires you to write a song? My life, where I grew up and live, my friends and family, my experiences along the way. My song writing is like keeping a huge diary. I’ve made over 200 recordings of my songs and I tell the children that if they want to know about their Father – listen to them. I throw away of a lot of material that never makes it into a song. Each one has to pass the MacLean family’s s**t filter – they’re good judges. What about that OBE at New Year? That’s a big deal. It’s nice to be recognised for doing something you love. I’m going to Holyrood in July to receive it from The Queen. I’m taking my Mum.
Dougie in concert at Perthshire Amber Festival
What do you do in your “down” time? I like restoring old Fergie tractors, I take photographs and I keep bees. I’m also fascinated with history – I would probably have been an archaeologist if not into music – and like exploring around here at Butterstone. I’ve also got a shed full of tools that I’m mad about and we’ve a house and boat in Lewis where we escape to. If you were stranded on a desert island with five possessions, what would you want them to be? My guitar, a radio, a notebook, my Leatherman (combo knife tool) and a copy of Joseph Campbell's "The Power of Myth". Use three words which you think describe you best. Speedy, creative, resilient. What's your favourite place in Scotland - and why? Butterstone - three generations of family memories! What's your favourite non-Dougie song? "Both Sides Now"- Joni Mitchell When did you last have short hair? Fancy a short style again? Fifth year at high school. No. Favourite smell? Beeswax. Tell us a secret you have never revealed to the public before. Sorry - can't answer this question - because as soon as I shared it, it wouldn't be a secret anymore.
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2011 www.perthshirechamber.co.uk
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Strang & McLagan
Funeral Directors & Memorial Consultants Main Office and Funeral Home
Owner Barbara Doris and her team take pride in giving their clients a warm and friendly welcome every time. This is backed up with a truly professional service. Barbara is a Wella Master Colour Expert, an accolade only achieved after completing a series of colour courses and building your knowledge and technical skills to the highest standard possible. This makes the Wella Master Colour Expert Award one of the most prestigious in the industry.
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Retrofit for Purpose
D s Construction Cost Consultants s CDM Co-ordinators 2 King James Place, Perth Tel: 01738 625619 visit our website at
www.raogg.com
o you view sustainability in the built environment as something about energy saving light bulbs or the legislative juggernaut rolling towards us, which we ignore at our peril? I belonged to the former camp until attending a Retrofit Conference organised by the British Institute of Interior Design. One of the strongest messages coming from those who understand the problem of sustainability is the ‘cradle to cradle’ concept. When you buy something, anything, you should consider the journey that item, and its packaging, takes from when it was created to consumed, recycled and created again. However, when it comes to buildings the issues are more complicated. Anyone involved in Retrofit should consider re-using, refitting, or recycling every single item which comes out of an existing building during the renovation process. Does someone in your office consider the carbon footprint journey of every single thing you specify? Do you have the time? Have you built in the cost? I don’t - yet. The UK government has identified 21 million homes for Retrofit to meet their target of 80% carbon emission reduction by 2050, which means completing one property per minute. That is a scary statistic.
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This must not mean that we lose sight of the creative process. I believe that we must all rise to the challenge of reviving our old buildings, nineteenth century shooting lodges or 1960s office blocks and ensure that as this juggernaut rolls towards us we all learn to consider reusing what we have in order to safeguard what we may hope to use in the future. Provided by Mary Leslie, BIID, IIDA, Mary Leslie Interior Designs, Perth. Email: mhl@mhleslie.co.uk Tel: 01738 450429 Web: www.mhleslie.co.uk, www.biid.org.uk.
Provided by Mary Leslie, Mary Leslie Interior Designs, Perth
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2011 www.perthshirechamber.co.uk
James Pirie & Son
LEGAL
“We’re always pleased to meat you” SCOTTISH SAUSAGE CHAMPION 2005
Award Winning Dry Cured Bacon
International Gold Medal Winner
38 Varieties of Sausages & Burgers
132 Award Winning Products SCOTTISH HAGGIS CHAMPION 2005
Don’t panic says Bribery Act Guidance
Spend and £15.00 lf kilo a get free hges. a s sau
“Be prepared, but don’t panic”
T
39/43 Church Street, Newtyle, Angus Telephone: 01828 650301 Email: jamespirieson@btinternet.com
ADVERTISING FEATURE
Are you going local this summer? LOCALLY PRODUCED PRODUCTS FROM JAMES PIRIE & SON In 1960 Jim Pirie opened a butcher’s shop in the Angus village of Newtyle. Five years later, his son Alan joined him in the business and he continues to supply award-winning quality produce. He is particularly well known for his 38 varieties of sausages and other innovative barbecue products. In 1996 the firm was awarded the Meat Product of the Year for Lamb Apple Mint & Rosemary Sausages. Other prestigious awards followed, including an International Gold Medal and the World Speciality Pie Championship (along with their baker, Tower Bakery, Perth). The firm was proud to be awarded the Scottish Enterprise Tayside - Innovation Prize for the Best Small Business in 1997. In 2005, James Pirie & Son achieved a unique double - they were awarded the Scottish Sausage Championship and the Scottish Haggis Championship. Success continues for the firm - they were Reserve Beef Sausage Champions in 2010. Customers come from far and wide to purchase from their wide array of award winning products including bacon dry cured in Newtyle from locally-produced pork. Four years ago, the firm purchased the Post Office in the village which is run by Alan's wife, Norma. The shop has been totally refurbished and a takeaway kitchen added on. Sausages, burgers and bacon from the butcher's shop are on sale here and are used in the takeaway which is proving to be very popular.
he Bribery Act 2010 comes into force on 1st July 2011, simplifies and consolidates corruption law and creates a new crime of failing to prevent bribery. In simple terms, bribery is defined as giving or offering a person a financial or other advantage in order to induce them to act improperly. Receiving or requesting an inducement in return for acting improperly is also a crime. Guidance published by the Ministry of Justice on 1st April addresses some concerns, stating clearly that: “hospitality is not prohibited by the Act”. This has brought sighs of relief from organisers of corporate entertainment and sporting venues who provide such entertainment. More concern caused by the Act was the crime of failing to prevent bribery by another person who may not be an employee. Again, the MoJ’s Guidance offers reassurance. Firstly, a company can only be guilty when an act of bribery is committed by another person if it does not have adequate anti-bribery measures in place. Secondly, the Guidance stresses proportionality: in the case of a small local business the risk of bribery is minimal and so the anti-bribery procedures will be minimal. Every business, no matter how small, must carry out a risk assessment, review their standard terms for employees, and review induction procedures for new employees. Any required action should be recorded in writing. Further guidance can be viewed at www.justice.gov.uk/ guidance/bribery.htm Provided by Alan S Matthew, Partner, Commercial Department, Miller Hendry, Solicitors, Perth. Email: AlanMatthew@MillerHendry.co.uk Tel: 01738 637311 Web: http://www.millerhendry.co.uk
Provided by Alan S Matthew, Miller Hendry, Solicitors, Perth
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2011 www.perthshirechamber.co.uk
BUSINESS FOCUS - by First Minister Alex Salmond
A
lex Salmond has been reinstated as Scotland’s First Minister following a
landslide victory for the SNP in the May election. As he steers his majority government into the first of five years in power, the First Minister writes exclusively for InCommerce outlining his strategy for putting Scotland’s business economy back on track.
S
cotland’s economy is getting stronger. Growth has returned and employment is rising – for the last nine months in a row in Scotland. We want to maintain growth and strengthen Scotland’s recovery by delivering a strong, rapid and tangible recovery. Our vision is of an economy and business community that increasingly benefits from high-paid and high-quality jobs, capitalising on our real strengths such as engineering, science and innovation, and in the emerging industries like life sciences, renewable energy and the creative sector. We have already laid strong foundations to put Scotland on the path to long-term success. For example, we know our interventions to support small firms are making a huge difference. The Small Business Bonus Scheme (SBBS) has resulted in 80,000 small firms paying reduced or no rates at all, helping to protect jobs and enabling companies to reinvest the savings. Our Budget for this year maintains the scheme, which will deliver savings worth an estimated £117m per annum for Scottish businesses. The average saving for those businesses benefitting from SBBS is £1,400. The SBBS is the most generous small business rates relief anywhere in the UK. Compared to the English equivalent (SBBR) - an eligible business in Scotland can be up to £3,000 better off in 2010-11 under the SBBS. We have also taken action to make it simpler for companies to bid for public contracts. The introduction of Public Contracts Scotland (PCS), a free-to-access portal designed to improve access to public contract opportunities, has been a huge step forward. We have also made available the world’s first App to alert businesses to new public sector contracts.
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2011 www.perthshirechamber.co.uk
PCS now has over 49,000 registered suppliers (84% of whom are SMEs) with 74% of the 14,000 contracts advertised awarded to SMEs. Key to sustaining economic recovery is support for jobs and young people. That is why we are delivering a record 25,000 modern apprenticeships in 2011/12 and each of this parliament thereafter, and are investing £10m invested to support 5,000 new jobs in small and medium sized companies. We know the importance of this size of company taking people on. But we also know that sometimes cost can be a barrier – preventing businesses creating those extra jobs that can make a difference. This new fund will provide both an incentive for companies to take on staff and help companies meeting the extra cost of employing someone. Both elements will be administered by Skills Development Scotland. The final part of this £10m package will help small and medium sized companies develop into exporting markets. Again this is a crucial driver – both for recovery and to sustain growth. Some 5,200 jobs will be safeguarded thanks to £16m new investment in housing. And the new £10m Community Jobs Scotland fund will see the Scottish Government work with the third sector to provide 2,000 work and training opportunities for young people across Scotland. Scotland’s construction sector is vitally important, which is why we are continuing to invest in our infrastructure, such as our £2.5bn pounds capital investment programme via the Non-Profit Distribution model, and the Scottish Futures Trust (SFT) is coordinating new public projects in a way which results in significant savings for the public purse.
“Key to sustaining economic recovery is support for jobs and young people.” “Some 5,200 jobs will be safeguarded thanks to £16m new investment in housing.”
These interventions are working, but there is more to be done. In the year to the end of December, Scotland’s construction workforce employment increased by 13.9%, compared to a 2.4% decline UK-wide. To do more, we need more powers in Scotland – particularly borrowing powers so that we can sustain our infrastructure investment, as Westminster cuts to our capital budget begin to bite. We have also been reforming the planning system with the introduction of simpler procedures and easier-to-understand planning policies. This is all geared towards speeding up decisions and creating an increasingly supportive planning and development regime which acts as an aid – not a hindrance – to building sustainable economic growth. But to meet our growth ambitions we recognise Scotland’s business community – particularly those in areas like Perthshire – need immediate action on fuel prices. It is simply unacceptable that in energy-rich Scotland, motorists and businesses are being squeezed at the pump. With estimates suggesting that the dramatic increase in oil prices is providing the Exchequer with a £2 billion windfall from the North Sea this year, the Chancellor should use these additional revenues to ease the crippling burden of sky-high prices on Scottish families and businesses. The Scottish Parliament across parties recently agreed to call on the UK Government to cancel the planned increase in fuel duty scheduled for April and establish a fuel duty regulator. The price of diesel has breached a shocking £1.60 a litre in Scotland the Scottish Government recognises the impact high fuel prices are having and the UK Government must listen and act. We also need to see how the rural fuel discount scheme will operate, how long the negotiations with the EC will take and when exactly it will be implemented. We have had vague promises from the Chief Secretary to the Treasury for far too long. Over the past four years we have set a pace geared towards creating the best possible environment for business success in Scotland. In this new five-year parliament, we will build on that momentum. Alex Salmond First Minister
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2011 www.perthshirechamber.co.uk
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A LOW IMPACT AEROBIC & CARDIOVASCULAR WORKOUT What is Nuline? Nuline teaches dance routines to all genres of music: Latin, Pop, Waltz, Rumba, Jazz, Celtic & Country.
Monday Morning
Cullen Place Sheltered Housing Complete Beginner/Beginners
Monday Evening
Downfield F Club -
Beginners 6.30pm-7.30pm, Improvers/Intermediate 7.45pm-9.15pm
It’s a great way to learn how to dance and is suitable for all ages, no partner required.
Tuesday Afternoon
Fully Qualified Dance Teacher (BWDA & BSDA) available for all Clubs & Organisations who wish to try Nuline.
Tuesday Night
Classes available in the Dundee area for Beginners, Improvers, Intermediate Dancers. Come along and join in the fun.
Wednesday Afternoon
The new Craze of 2011 GET ONE FREE CLASS TO TRY NULINE Contact Karen: karen@nulinedance.com or 07952395718
Don’t Miss Out – TRY
Balcarres Sheltered Housing Complete Beginners/Beginners
Douglas Boys Club -
Beginners/Improvers
Morvan Sheltered Housing Improvers/Intermediate
Thursday Night
Tullideph Sheltered Housing Complete Beginners
Friday Afternoon
Patons Lane Sheltered Housing Complete Beginners
SOCIAL RESPONSIBILITY OPPORTUNITY Perth and Kinross Credit Union Project aims to boost the local economy by creating a cooperative offering protected savings, low cost, responsible lending and financial skill-building. Over 700 community members have registered interest in joining. Posts are vacant for Volunteer Directors to develop / manage the service, lending five hours per month. Training provided. Local business are also invited to explore opportunities to enhance productivity and reinforce local community links. For info contact Mairi MacGregor on 01738 450599 mairimacgregor@perthcab.casonline.org.uk.
19 Marshall Place, Perth PH2 8AG
(01738) 441144
Established in 1875 11 Dunira Street Comrie Perthshire PH6 2LJ T: 01764 670899 www.james-denholm.co.uk
The price of investments and income paid on them can fall as well as rise; an investor may get back less from the original investment. Redmayne-Bentley LLP is a limited liability partnership. Registered in England and Wales. Registered No: OC344361 Registered ofďŹ ce: Merton House, 84 Albion Street, Leeds LS1 6AG. Members of the London Stock Exchange Authorised and Regulated by the Financial Services Authority.
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skills & education
The benefits to business can be seen in Rachel Atkinson’s case study, where she explains how she has had the opportunity to implement skills she has learned on her course.
Student placements within your business: a win-win opportunity
I
t is well recognised that the jobs market is getting increasingly difficult for people to enter. By offering a student placement, both businesses and the student benefit. The student is able to apply theoretical knowledge learned in class and can gain valuable work experience, while businesses get a helping hand with their operational needs and a fresh outlook which can provide useful selfreflection and business development.
Rachel’s Work Experience “
I was delighted to secure one week’s work experience with the Perthshire Chamber of Commerce as part of my NC Administration course and spent the week with Chamber staff, Vicki and Karen. I found this week to be extremely beneficial as I had the chance to use and practise a number of the skills learned on my course including mail merges and copy writing. I also had the opportunity to learn some new skills such as working on SAGE in a real, working environment to raise and send invoices, credit payments and add new customers and suppliers. I also executed a number of other tasks including creating letters, attendee lists and event badges, proof reading, handling enquiries and bookings.
Perth College UHI can offer assistance to businesses wishing to get involved in student placements. A range of students are interested, from further education students to university level students. They are usually in College three days a week which means arrangements can be made for the student to be in the business premises for one or two days a week, or on a full-time basis for any period as appropriate during College holidays. During term-time, no payment to the student is required, but during the holiday periods, a minimum wage is recommended as students usually need to work at least during holidays to finance their studies. The employer may wish the student to complete a required project task with a clear objective and defined output demonstrating the benefit of the work to the employer. In all cases, supervisory line management is required. If you would like more information on how a Perth College UHI student placement can help your business, please contact liz.jeffress@perth.uhi.ac.uk or 01738 877522.
“I also attended a Chamber networking breakfast where I welcomed and directed attendees as they arrived, gave a one minute presentation to all the other attendees and met lots of local business people, which I really enjoyed. “Being at the Chamber has given me the chance to experience how an office works on a day to day basis and has given me a taste of what to expect when I do start work. I thoroughly enjoyed my week and have not only gained work experience and new skills, but some valuable business contacts.
Provided by: Kathryn Lyneborg, Perth College UHI
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2011 www.perthshirechamber.co.uk
INDUSTRY FOCUS: Tourism T in The Park, Music Festival
BRINGING THE WORLD TO PERTHSHIRE Take a snapshot of VisitScotland’s impact right now. Somewhere, a B&B owner is posting a new star-grading plaque; a waiter pours a malt for a US travel writer; a hotel fills with a single conference booking; and in dozens of VisitScotland Information Centres, another visitor finds that they’d like to stay a bit longer and do a little more. Tourism is the engine room of the Scottish economy. Figures from an independent report from Deloitte in 2010 show that tourism is worth £11billion to Scotland and was one of the few industries to show growth in these difficult economic times. The industry is crucial to Perthshire’s economic success. Tourism employs 11.8% of the area’s workforce and is worth £186 million to the local economy. VisitScotland Chairman Mike Cantlay, right, with John VisitScotland is committed to Mason-Strang, Co-Director of Highland Fling Bungee on working in partnership with tourism the 131ft bungee platform in Perthshire. Picture: Craig Stephen businesses, as well as other organisations such as Perthshire Tourism Partnership, the Perthshire Chamber of Commerce, ourism is worth a Highland Perthshire Ltd, Blairgowrie Punnets of freshly picked Strawberries from Perthshire. massive £11 billion Picture: P.Tomkins/Visitscotland/Scottish Viewpoint and East Perthshire Tourism Association, Perth and Kinross Council, local tourism to the Scottish groups and public sector partners to fulfil the area's tourism economy and VisitScotland, Scotland’s national potential. The recently formed, Perthshire Tourism Partnership (PTP) tourism organisation is working in partnership plans to do just that, by bringing together local players from both with the industry to woo and win visitors to public and private sectors, with the aim of driving forward local tourism priorities, exploiting common strengths and developing an Perthshire, to stay longer and spend more. action-based approach to local tourism. Regional Director Richard Pinn spotlights The first task that the PTP is faced with is to revisit the existing local tourism strategy, with the aim of bringing it into line with the situation in Perthshire and the work being the national framework for change, and creating an action plan for done to ensure the local experience for visitors delivery of the strategy.
T
is one worth repeating.
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2011 www.perthshirechamber.co.uk
The PTP is also hosting an annual conference due to take place on 22nd June at Perth College UHI, looking at Digital and Social Media, and the business benefits to be gained through these channels. (To register for the conference, please visit: http:// perthshiretourismpartnership.eventbrite.com) David Smythe, PTP Chairman said: " This partnership will help build on the successes of the tourism industry in Perthshire. Tourism is a vital sector in the region and we have a lot to offer, it is vital that public and private sectors pull together and focus resources and energy on our key strengths and those key features of the tourism experience that make Perthshire so special” Perthshire, known as the Big Tree Country, is Scotland’s first Cittaslow (city of slow food) town. Already regarded as Scotland's adventure playground and host to one of Scotland major music festival - T in The Park - the region is home to a wealth of diverse, quality, tourism businesses dedicated to driving tourism growth for the economy. The most recent example is Highland Fling Bungee, developed by local award winning adventure sports innovators, which has used the area’s potential and created the most exciting bungee jump experience of its kind in Britain - a forty metre plunge from the first purpose-built bridge bungee platform in the UK, based in Killiecrankie, Perthshire. This project has been praised by VisitScotland Chairman Mike Cantlay, who was invited onto the platform prior to the official launch in May. Harnessing Perthshire’s potential visitor experiences, VisitScotland’s strategy for growth is based on three core activities: marketing, information & inspiration, and quality.
White Water Rafting on the River Tay
Picture: P.Tomkins/Visitscotland/Scottish Viewpoint Whatever role your business plays in the tourism industry, these are challenging times. While Scotland enjoys an enviable reputation as a visitor destination, ever-increasing international competition and economic pressures mean that businesses have to be more proactive than ever to meet customers’ demands. Challenges have presented themselves - 2010 brought with it three “Acts of God“ which transformed our year. First came the winter storm, followed by the Icelandic volcano and then another winter storm and a couple of Spending Reviews. However, Scottish tourism is resilient, with growth in the number of Scots holidaying at home. While we market Perthshire worldwide to maximise impact to the local economy, we recognise it’s the individual tourism business that delivers the quality visitor experience that keeps visitors coming back for more. We can’t grow tourism on our own - we need to collaborate to face the challenges and opportunities ahead. Tourism really is everyone’s business! With the support of VisitScotland, ambitious and innovative tourism businesses are continuing to demonstrate incredible resilience in their successful efforts to maximise opportunities presented.
Loch Tay from Kenmore
Perthshire features throughout VisitScotland’s UK and international marketing activity and recently starred in VisitScotland’s new TV and cinema ad. The advert featured a local Perthshire family filmed visiting the Enchanted Forest in Pitlochry and is among a collection of ‘surprising’ images of Scotland in the new £3.5 million “Surprise Yourself ” domestic campaign. The business of selling Perthshire doesn’t stop when the visitor arrives. It enters a whole new phase, where the scale of the opportunity for Perthshire’s economy is almost immeasurable. Inspiring visitors to do more, stay longer and spend more means enriching their experience at every turn. Over 190,000 visits were made to the network of VisitScotland Information Centres across Perthshire last year. That’s over 190,000 opportunities to directly influence, face to face, the experience of our visitors. Visitors vote with their feet. Their choice of destinations today is enormous, and so the drive for quality is crucial if Perthshire is to be a must-visit, must-return destination. Quality must be integral to everything that we do. Highly regarded across the globe, VisitScotland’s Quality Assurance Scheme assesses the standard of accommodation, visitor attractions and places to eat in Scotland, and distributes star grading accordingly, in order to assure the visitor an experience of quality. (For more information about VisitScotland QA scheme and details of how to get involved please visit: www.visitscotland.com/quality-assurance)
Looking Ahead
When we asked the industry what opportunities lay ahead for sustainable growth for tourism taken from our Seasonal Snapshot survey, several key themes were recurrent amongst the responses. Some of these included: • • •
Private and public sector working together to support each other and to build recognition of the importance of tourism. A strategy for Scottish tourism which is cohesive, inclusive and sustainable and increased efforts in the marketing of Scotland. A high quality of hospitality and service, consistent across the industry and drawing on skills in marketing and customer service, and providing value for money.
Visit www.visitscotland.org for more information on industry trends and statistics and you may also find it useful to sign up to the monthly eUpdate which keeps you up to date with what’s happening in Perthshire and Scotland. It is designed for you to choose which area you are interested in so when you subscribe you simply tick on your areas of interest whether that be geographical or topical. http://visitscotland.briefyourmarket.com/NewProfile.aspx
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2011 www.perthshirechamber.co.uk
new member profiles
Blairgowrie Merchants Association
BLAIRGOWRIE MERCHANTS ASSOCIATION One Voice Office, 11 Upper Mill Street, Blairgowrie PH10 6AG Tel: 01250 873990 Email: president@blairgowriemerchants.org Web: www.blairgowriemerchants.org Contact: Kate Walker
Blairgowrie Merchants Association was founded over a century ago and has continued to survive through changing times, operating in the second largest community in Perthshire Blairgowrie. They welcome members who are in business within Blairgowrie, Rattray and district, and include a very diverse collection of businesses. They provide networking and social opportunities, interesting speakers, and a platform to highlight concerns within the local business community. They also have a Youth Trust Fund which was started in the Queens Silver Jubilee year and donate small grants to local initiatives including young people’s projects, individuals or groups. A few years ago, in response to a serious downturn in business, after the 2001 double whammy of Foot and Mouth disease and a Perth and Kinross Council imposed one way system, Blairgowrie Merchants Association commissioned
a report about the future possibilities for the town. This led to the formation of the Blairgowrie and Rattray Regeneration Company (BARRC) who were successful with their bid for Town Centre Regeneration Funding from the Scottish Government. The Blairgowrie Merchants Association logo is very new and was created when they asked Strathmore Centre for Youth Development (SCYD) to design something for them. From several entries, they picked two, and combined them and the two successful winning girls were given cash prizes. Please visit their website for more information.
Pharos Parcel Ltd
PHAROS PARCEL LTD Suite 4, The Old Academy Building 7 Rose Terrace, Perth PH1 5HA Tel: 08456 478 479 Email: info@pharosparcel.co.uk Web: www.pharosparcel.com Contact: Fiona McLellan
After 25 years in the distribution industry, Fiona and Roy McLellan started Pharos Parcel Ltd to aid small businesses and online traders to send parcels within the UK, to Europe and Worldwide at discounted prices. • A quick, easy to use website to book your parcels in minutes. • Due to the huge volume of parcels they send each year you are able to send your parcels next day UK, Europe in 1-5 days or anywhere in the world in 1-7 days utilising our discounts with the world’s largest carrier. • Ideal for businesses needing to send parcels occasionally or just a few per day. • Get a quote in seconds. • Send your parcel in just four clicks. • Take advantage of their discounted rates, their prices to Europe being one of the cheapest around.
• • • • • • • •
Collected from your door. PH1 - order before 2pm and your parcel will be collected the same afternoon. Track your parcel online so you know when it has been delivered. Insure your parcel for added peace of mind. Express delivered by 10 am next day in the UK, end of working day in major cities in the USA and Europe. Standard service - next working day in most parts of the UK and 1-5 working days in Europe. Pay by debit, credit card or PayPal. A friendly voice at the end of the phone.
Unite Security and Electrical Ltd
UNITE SECURITY & ELECTRICAL LTD 25 Bertha Park View Inveralmond Industrial Estate Perth PH1 3FZ Tel: 01738 624308 Fax: 01738 624321 Email: glenn@uniteses.com Web: www.unitses.com
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Unite is a specialist organisation providing design, installation, servicing and maintenance of a wide variety of systems along with a CAD service. What makes them totally unique in this field is they have gained and retained a number of industry based accreditations which they are incredibly proud of. They pride themselves on the ability to offer a full one stop solution for all, so there is no need to contact several suppliers as they provide a package which uses the most cutting edge technology to supply a bespoke solution which meets and exceeds all of your expectations. But more importantly one invoice once the work is complete!
THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2011 www.perthshirechamber.co.uk
Home Automation Systems • Fully automated lighting, sound and video throughout your home • View and alter home functions whilst at the other side of the world remotely Security Systems • Commercial and domestic intruder alarms • Latest wireless and pet friendly technology used • Full 24/7 monitoring services • Annual maintenance Closed Circuit Television Surveillance • Full day & night cameras • Hard disk recording for prosecution purposes • IP Solution Access control • Restrict access to the building • Video, speech and fingerprint access
• PC based and networkable technology • Multi block entry Electrical works • PAT Testing • Periodic testing which meets all insurance criteria • From small domestic and large commercial / industrial installation • General electrical works Fire Detection Systems Full alarm systems, Smoke detectors, Risk assessment Emergency Lighting Installation , Testing, Maintenance Fire Extinguishers Supply, Service, Recycling So when assessing your FIRE, SECURITY and ELECTRICAL requirements, remember: ONE Company, ONE Solution, ONE Invoice
new member profiles
Renewable Energy Consultants Ltd
RENEWABLE ENERGY CONSULTANTS LTD King James Business Centre, Friarton Road, Perth PH2 8DY Tel: 01738 472059 Fax: 01738 472009 Email: Jamie@renewableenergycsl.co.uk Web: www.renewableenergycsl.co.uk Contact: Jamie Glackin
Renewable Energy Consultants is an established Perth-based specialist engineering company providing technical and client services to the public and private sectors. They are national leaders in the provision of Renewables Feasibility, Design and Specification and Project Management. They work with clients throughout the country in providing carbon consultancy and analysis, technical survey and assessment services and Energy Performance Certification. Their multi-disciplined staff can offer independent advice and technical services on large and small scale renewables including wind, biomass, hydro and solar. With the introduction of Feed in Tariffs and the Renewable Heat Incentive from the UK Government, there has never been a better time for companies to invest in Green Technology. They have a diverse client base, working with partners from the Scottish Government and associated agencies. They have successfully
delivered commercial renewables projects to agricultural and business clients throughout Tayside. Home owners too can benefit from generous support from the Government to produce their own electricity and renewable heat, saving considerable sums over the life of their systems. As well as their engineering service, they can also recommend routes to finance projects at industry leading rates. As an introduction to their company they are delighted to offer all existing Chamber members a free initial consultation to identify the most lucrative routes for investment in Renewables. Why not get in touch and find out just how much Renewable Energy can profit you, your business and the environment?
ASI Outsourcing
ASI OUTSOURCING 17-19 Leslie Street Blairgowrie PH10 6AH Tel: 0845 337 3419 Fax: 0872 115 6746 Email: mail@asi-outsourcing.co.uk Website: www.asi-outsourcing.co.uk Contact: Steven Boyd
ASI Outsourcing is a mystery shopping and business support company based in Blairgowrie. Now in its 6th year of trading, ASI Outsourcing specialise in the hospitality and tourism sectors. Over the last few years the business has developed and expanded into a number of other areas including estate agents, retail outlets and visitor attractions. ASI Outsourcing has an established and loyal client base throughout the UK with several being located in Perthshire. ASI Outsourcing offer objective mystery shopper programmes customised to suit the differing needs of each business. Benefits of Mystery Shopping: • Identifies training needs quickly • Monitors and measures customer service levels through a “typical” customers eyes • Improves customer retention • Ensures standards are achieved and upheld • Cost effective way to gain impartial feedback
Other services on offer: • loyalTXT – a customer loyalty program that uses a customers’ mobile number as a replacement for plastic loyalty cards. A great solution that allows you to communicate with customers by text and email. • Globekey – Online Booking Engine for accommodation providers at an affordable monthly fee. NO commission charges. ASI Outsourcing can support clients with set up and ongoing usage if required. • roomMaster2000 – Property Management System for the Hospitality industry. A powerful, affordable and easy to use package for hotels of all sizes. roomMaster2000 is used to manage reservations, rates, internet booking and much more. • Sales and Revenue Management. • Assistance with online booking strategies. • Relief Management to cover holidays or as on-going support.
Muir Associates Ltd
Muir Associates Ltd Chartered Architects 14 Marshall Place , Perth PH2 8AH Scotland Tel: 01738 440080 Email: mail@muir-associates.com www.muir-associates.com Contact: Ian Muir
Muir Associates Ltd. Architects is an award winning design practice with an established reputation for a quality professional service, especially where projects require an individual approach – be it to meet a challenging brief, unusual topography or strict planning constraints. They design buildings, landscapes, interiors and provide planning services. Muir Associates Ltd. services are tailored to their clients’ requirements. This could be a drawing service to obtain planning consent or building warrant approval, or alternatively a full service to include tendering and administering a building contract.. A typical project can include the following stages: • Feasibility study; • Initial design drawings; • Planning drawings and Planning Application; • Detail design and Building Warrant application;
• Production information and Tendering process; • Appointment of a Contractor; • Building Contract Administration.
Their clients have included individuals, developers, private and public bodies, companies and charitable organisations. Whatever the service, Muir Associates Ltd. works closely with the client at every stage of a project to help deliver beautiful projects on time and on budget. Muir Associates Ltd. are also keen to promote fellow Chamber Members when the opportunity arises. Normal working hours are 9am to 5.30pm Monday to Friday, however they are happy to make appointments outside these hours by arrangement. Based in Perthshire, Muir Associates Ltd. is conveniently located to carry out works across Scotland. They look forward to discussing your project, so please contact them to arrange a free initial meeting or site visit.
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2011 www.perthshirechamber.co.uk
new member profiles
Quest (Scotland) Ltd
QUEST (SCOTLAND) LTD 8 Riverside CourtMayo Avenue Dundee DD2 1XD Tel: 01382 668760 Fax: 01382 645682 Email: laura@questscotland.co.uk Web: www.questscotland.co.uk Contact: Laura Mason
Quest (Scotland) Ltd is a training provider based in Dundee but working throughout Scotland. They are 10 years old and wanted to grow their brand and ensure their training solutions reach a wider audience, hence the reason for joining Perthshire Chamber of Commerce. In tough times training budgets are often the first to suffer. However, staff who are trained are effective, competent and motivated and obviously help your business thrive and survive. Quest offers a variety of learning solutions which are practical and interactive. Their focus is on encouraging action after the learning, so that it makes a difference either in personal development or organisational improvement. Their services include: Qualifications accredited by the Chartered Management Institute including the Management Coaching Practice Award. Qualifications from SQA, including Train the Trainer and Personal Licensing. SVQs in Management, Administration,
Customer Service and Assessor and Verifier Awards. Workshops which can be designed specifically for you • Teambuilding • Modern Apprenticeships in Administration for 16-19 year olds An exciting development from the summer is a new e-learning website and our very first e-learning programme - Leading Effective Meetings. Funding is available: Individual Learning Account funding allows people earning £22000 or under to claim £200. With Flexible Training Opportunities there is 50% funding for approved training, for companies that employ less than 150 people. Laura Mason and Suzy Landsburgh look forward to meeting you at future events, but meanwhile if you have any training needs please get in touch.
Flintriver Ltd
FLINTRIVER LTD Station House, South Street, Milnathort KY13 9XB Tel: 01577 866868 Fax: 01577 866869 Email: jmchardy@flintriver.co.uk Website: www.flintriver.co.uk Contact: Jess McHardy
“The finished form and style of any piece of communication is not simply creative speculation. It demands careful planning, sensitive management and meaningful investment if it’s to play a full role in any communication plan” Founded in 2001, Flintriver is a forward thinking,independent design company specialising in clear, strategic and effective communications design. Flintriver’s core business is design for print, web, displays and exhibitions, involving all aspects of brand creation, management and application. As a client focused design agency with a strong design team, they develop distinctive and cost effective solutions and their approach promotes long-term business relationships. Their team is made up of experienced career designers and account directors, bringing balance and perspective to every project. Their design services include: • Corporate ID – logo design, strap line creation, stationery, identity guidelines
•
Brand ID – strategy, implementation, development and guardianship • Design for print – brochures, leaflets, folders, datasheets, posters, packaging • 3D – banner-stands, pop up stands, modular systems, banners, display panels, signage, visitor centres, custom built stands. • Web and Digital – site design and build, content management, CMS training, hosting and support, SEO, CRM integration, social media, e-commerce, e-newsletters, presentations, smart phone apps Visit their website www.flintriver.co.uk to view their portfolio and client list. For further information or a quotation for any design, web or print project please do not hesitate to contact their Client Services Manager Jess McHardy.
Enconnex Ltd
ENCONNEX LTD Greenbank Road Glenfarg Perth PH2 9NR Tel: 0333 101 0087 Email: enquiries@enconnex.co.uk Website: www.enconnex.co.uk Contact: John Sutherland
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Enconnex Limited is a provider of Apple consulting, implementation and support services to business and home users. They work with Apple to provide you with a local service with the backing, training, resources, expertise and relationship of a world leading technology company. They are a new company start up, beginning in February of this year and they have a clear plan to develop with Apple consultancy and support infrastructure to businesses and home users. These are exciting times with many businesses and organisations as well as individuals turning to Apple and enjoying new innovative ways of achieving their goals. Would you like to buy an Apple product? They work in conjunction with Apple to provide advice, products and complete solutions for that great Apple experience. Would you like a review of your IT from a new perspective? Would you like to be able to benefit from a home solution
THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2011 www.perthshirechamber.co.uk
which includes remote control of multimedia from an iPad? Would you like training that counts towards continuing professional development (CPD)? They enjoy sharing their knowledge and experience but they know the importance of listening. They understand the importance of ‘seeking first to understand’ and to follow this with ‘being understood.’ What can they do for you? Please visit their web site and find out more about exciting developments with Enconnex. If you are interested in a local service offering Apple expertise please contact us.
3 fre drame s with e very ticket !
Friday 12th & Saturday 13th August 2011 The Famous Grouse Experience, Crieff
Scotland's Favourite Whisky Celebrates Scotland's Finest Talent
Annual Golf Day 2011
2 Day Outdoor Whisky & Music Festival In Perthshire
Whisky Masterclass & Cocktail Demonstrations
HEADLINING:
Friday Donnie Munro Saturday Skerryvore
Supporting Perth Charity
Tickets on sale now! £30 per day
www.ticketmaster.co.uk
Line up & details: www.famousgrouse.com/festival Strict alcohol policy - ID required. 25ml measures. Glenturret Distillery, The Hosh, Crieff, Perthshire PH7 4HA Tel 01764 656565 ENJOY RESPONSIBLY
Subject to Licence
CORPORATE EVENTS
In the heart of Highland Perthshire
Pitlochry Golf Course FRIDAY 29th JULY, 12.30pm Shotgun Start Teams of four - £200+vat Individuals to create teams - £50+vat Hole Sponsorship - £100+vat TEAM & INDIVIDUAL PRICES INCLUDE Hot filled rolls and refreshments on arrival from 11.30am
18 hole round of golf on the Pitlochry Golf Course Refreshments on the Course Two Course Dinner Prize Giving
Competitions Best Team
Best Individual for the Perthshire Chamber Millennium Trophy
From company conferences to new product launches and team building events, Moness can provide a range of options in a superb setting right at the heart of Highland Perthshire in the picturesque town of Aberfeldy (one and a half hours from Glasgow, Edinburgh and Inverness, 2 hours from Aberdeen, 1 hour from Dundee, and just 40 minutes from Perth). With conference facilities for up to 120 people, leisure centre and accommodation in either our recently refurbished country house hotel or 4 star lodges located within the grounds, Moness is perfectly placed to inspire your workforce or strengthen your team to cope with the challenges ahead. Moness offers an interesting, competitively priced alternative to the mainstream corporate offering. For further information and details of extensive activities available, please contact Jean Kilpatrick, Moness Resort, Crieff Road, Aberfeldy PH15 2DY
tel: 01887 822 100 email: Jean.kilpatrick@monesspgl.com or visit www.moness.com
Nearest the Pin for the Elder & Paton Quaich Red Ball Competition for the Cairncross North Inch Trophy Longest Drive
Plus Optional £5 donation to charity gives you the chance to Beat the Pro BOOK NOW TO AVOID DISAPPOINTMENT! Bookings E-mail: events@perthshirechamber.co.uk Book online at www.perthshirechamber.co.uk
Phone: 01738 450401
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2011 www.perthshirechamber.co.uk
Perthshire – Economic Facts Population Perth & Kinross 2001 134,950 25,556 80,334 29,060
POPULATION Total Population Children Population Working Age Population Pensionable Age Population
2009 145,910 24,889 87,274 33,747
2001 - 2009 % Change Perth & Kinross Scotland 8.1% 2.6% -2.6% -6.0% 8.6% 3.1% 16.1% 9.4%
Source: Scottish Neighbourhood Statistics
EMPLOYMENT RATE
UNEMPLOYMENT RATE
Employment Rate Source: Annual Population Survey Note: 2010 data is provisional
Unemployment Rate (as % of Working Age Population)
Unemployment Rate
Employment Rate (as % of Working Age Population)
Perth & Kinross
Scotland
Source: Annual Population Survey
Perth & Kinross
Scotland
Enterprise New Business Start-ups New Business Start-ups Perth & Kinross Scotland
2007
2010
2007-2010 Change
2007-2010 Change (%)
681 25,041
460 15,439
-221 -9,602
-32% -38%
Source: The Committee of Scottish Clearing Bankers
business survival rates
Source: Nomis
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Business Survival Rate (%)
No. of jobs per 10,000 working age population
JOB DENSITY
Perth & Kinross
Scotland
THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2011 www.perthshirechamber.co.uk
Source: Business Demography (Office for National Statistics)
Perth & Kinross 1 year survival rate Scotland 1 year survival rate Perth & Kinross 3 year survival rate Scotland 3 year survival rate
Active Businesses, Business Births and Deaths
Visitors to Perth & Kinross
Businesses in 2009 – percentages based on Stock of Active Businesses Perth & Kinross 445 495 5,225
Scotland (%) 9.8% 10.2% -
Number of Visitors 150,000 135,119 130,000 106,438 103,000
Source: Visit Scotland
Source: Business Demography (Office for National Statistics) Note: Active businesses numbers cover PAYE and VAT registered businesses only
INDUSTRY Employment by Industry Sector (%), 2009 Agriculture, forestry & fishing Mining, quarrying & utilities Manufacturing Construction Motor trades Wholesale Retail Transport & storage (inc postal) Accommodation & food services Information & communication Financial & insurance Property Professional, scientific & technical Business administration & support services Public administration & defence Education Health Arts, entertainment, recreation & other services
Perth & Scotland Kinross 0.7% 3.2% 5.2% 2.5% 6.6% 7.6% 6.8% 5.8% 2.8% 1.7% 3.0% 3.1% 12.1% 10.0% 4.8% 4.2% 11.9% 7.2% 1.0% 2.4% 5.5% 3.7% 1.7% 1.3% 4.6% 6.5% 4.8% 7.3% 4.9% 6.6% 12.7% 4.1%
6.1% 7.8% 15.4% 4.3%
Source: Business Demography (Office for National Statistics) Note: Active businesses numbers cover PAYE and VAT registered businesses only
Business Size % of businesses falling within size bands based on employee numbers (2008) Business Size Band 1-10 employees 11-49 employees 50-199 employees 200 or more employees
Top 5 Visitor Attractions (2009) Queen's View Visitor Centre, Pitlochry Blair Castle, near Pitlochry Tullibardine Distillery, Blackford Perth Museum & Art Gallery, Perth Scone Palace, Perth
Perth & Kinross 84.3% 12.8% 2.6% 0.4%
Scotland 81.4% 14.4% 3.4% 0.8%
Source: Business Register and Employment Survey
Earnings Median Gross Weekly Earnings for People Working Full Time Source: Annual Survey of Hours and Earnings
Occupations Occupational Distribution of Workers in Perth & Kinross (2009) Source: Annual Population Survey – Workplace Analysis
Managers and Senior Officials
Skilled Trades Occupations
Professional Occupations
Personal Service Occupations
Associate Prof & Tech Occupations
Sales and Customer Service Occupations
Administrative and Secretarial Occupations
Process, Plant & Machine Operatives
House Sales Businesses in 2009 – percentages based on Stock of Active Businesses Number of House Sales Perth & Kinross Scotland
March 2008 221
March 2011 136
March ’08 – March ’11 Change (%) -38.5%
8,058
5,259
-34.7%
Source: Registers of Scotland
Qualifications % of the Working Age Population Qualified to SVQ Level 4+ or equivalent and % with no qualifications (2009)
Source: Annual Population Survey
Perth & Kinross Workers
Perth & Kinross Residents
Scotland Workers
Scotland Residents
Elementary Occupations
% of working age population
Business Births Business Deaths Stock of Active Businesses
Perth & Kinross (%) 8.5% 9.5% -
% of businesses falling within size bands based on employee numbers (2008)
SVQ 4+
No qualifications
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2011 www.perthshirechamber.co.uk
Member to Member Discounts In addition to the many benefits of being a member of Perthshire Chamber of Commerce is the introduction of our Member to Member discounts. These exclusive offers are offered by members to their fellow members and we’re delighted at the number of offers already on show on the Member Only Discounts page of our website. If you are a member and wish to extend a discount to the rest of the membership please contact the Chamber office on 01738 450401 or email events@ perthshirechamber.co.uk Those taking part in this initiative are shown below and their full details can be found on our website www.perthshirechamber.co.uk on the “Member Only Discounts” menu option on the left hand side.
1 Office Solutions LTD 20% discount on all products and services plus a free IT Audit & Print Audit. Aberdein Considine For Perthshire Chamber members, AC & Co will provide a free employee benefits review. ASI Outsourcing Price set up fee for Mystery Shopping packages +10% discounted on packages available from £99 per visit. 1 hour free introductory meeting to discuss your sales, rates & on line booking strategies. Alex Cairncross Silver Gifts 10% discount to Chamber Members - Code PCC10. Steven Bonthrone, Personal Trainer Personal Training session: £35 for one hour instead of £40. Includes free nutritional advice and lifestyle guidance. Bannatyne’s Health Club Perthshire Chamber members will receive 75% off joining fee. Budget Car and Van Rental Special business rates available for Chamber members. Companies Direct Pleased to offer members a 10 % discount on all company formation and business support products and services*. *except basic incorporation package
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2011 www.perthshirechamber.co.uk
Compass Business Services Ltd 10% off the labour cost of any IT work undertaken. Craigie Hill Golf Club Midweek Round: £15 (£7 discount). Weekend Round: £20 (also £7 discount). Crerar Fishers Hotel, Pitlochry Members’ rate of £35 per person per night bed and breakfast, subject to availability. Crerar Scotlands Hotel & Leisure Club £45 per person bed & breakfast and 15% Discount on all Spa Treatments taken within the period of the offer. Crieff Hydro - Culcrieff Golf Club Special Annual Corporate Golf Membership rate of £200 for Chamber Members Includes unlimited use of our challenging 18 hole golf course, 8 bay Driving Range and Par 3 course as well as putting facilities. Members welcome to bring guests along for £5.00 supplement per day. This Annual membership also includes: 25% Off lessons with our Resident Golf Professional, 20% Off Stables, 10% Off Hair & Beauty Treatments, 40% Off Driving Range, 30% Off Buggy Hire, 30% Off Outdoor Activity Centre,25% Off Tennis Club Membership, 30% Off Squash Membership, 15% Off Boutique, 10% Off food in Clubhouse & Hotel Restaurants. Deans @ Lets Eat Offering all Chamber of Commerce members a 10% discount off of their food bill. DWK Office Solutions Print Audit. DWK will assess your current costs and look to make savings. Free Champagne with every successful print audit. Express by Holiday Inn - Perth 3 nights for the price of 2 from £60 per room subject to availability. The Famous Grouse Experience Free upgrade from an Experience Tour to a Malt Tasting tour when members book in advance and quotes ‘Perthshire Chamber of Commerce ‘. Gillies & Mackay Ltd Would like to offer a 5% discount on buildings (sheds, summerhouses, garden offices, playhouses etc) to Chamber members. Grainger Public Relations Free introductory meeting. 20% off a day’s rate for first PR project undertaken. Johnston Mailing Ltd 25% off the insertion costs of your first mailing when booked before 31/3/11 (for Perthshire Chamber members only).
Member to Member Discounts Keepsafe Storage 30% discount on usual rate. Knock Castle Special Members’ rate of £149 dinner bed and breakfast. Sunday to Thursday per room per night £50 discount - normally £199. Macrae and Dick Car Sales – Free 1st service, mats and full tank of fuel on new/used vehicles.
Scott Hotels 2 nights Dinner Bed & Full Scottish Breakfast for the price of 1 for only £92.00 per person at any of the three Scott hotels located throughout Scotland (Angus Hotel, Blairgowrie, Perthshire/Morar Hotel, by Mallaig, West Highlands/Tinto House Hotel, Biggar, South Lanarkshire). Promo code ‘PCC11’.
Service - £99 value service £129. Service and MOT and commercial servicing from £99.
25% discount all meeting room, delegate and half-day delegate rates at both the Angus Hotel, Blairgowrie and Tinto House Hotel, Biggar. From small interview panels to conferences of up to 200 a first class product is offered including free wi-fi and ample free parking.
Rapid fit – Free puncture repair. Parts – up to 10% off accessories. Special business rates available for Perthshire Chamber members.
G Slater Properties 10% discount on stay at 5* Visit Scotland, 2 bedroom flat at 25 Saxe Coburgh Place Edinburgh
Magnum Heating 20% off all Magnum Electric Underfloor Heating products when purchased from Magnum Heating Ltd.
(www.25saxecoburgplace.co.uk). Subject to date availability.
10% off all giftware in the Enerfoil Magnum Showroom @ Aberfeldy Magnum Heating Ltd. Marshall’s Garden Machinery 10% discount off RRP for all garden equipment sales.
Something Special Flowers Free consultation with a Designer Florist at your place of business.
McLeod the Glaziers 10% discount on all products and services.
Squirrel Self Store 10% discount to all chamber members on storage, man-with-a-van and shop supplies (boxes, tape, packaging, etc).
New County Hotel & Opus One Restaurant 10% discount anytime, on food, meeting room hire, and on accommodation when booked direct.
Strathearn Pest Control Quote “Chamber of Commerce” for 20% discount for Chamber members.
Park Plumbing & Heating
STV Special rates on airtime and production costs and will happily offer any marketing or advertising advice as required.
Visit the brand new Bathroom & Tile Showroom and receive a 10% discount on the supply of Showroom Products. Bring your business card to obtain discount. Perth Racecourse Introductory offer for Chamber members who have NOT previously used the private facilities at Perth Racecourse: 10% discount on advertised price in hospitality packages within website. Please quote “Chamber Members Offer 2011”. Perthshire P.A.T Services Introductory discount of 10% to all Chamber members who use Perthshire PAT Services for their portable appliance testing. Professional Mortgage Advisers Ltd Fee of £250 to members (set fee is currently £295). Renewable Energy Consultants Ltd Offering all existing Chamber members a free initial consultation to identify the most lucrative routes for investment in Renewables. Salutation Hotel 10% discount to chamber members off any function, Conference or Event at the Hotel. If the event is for more than 100 people accommodation for the organiser and their partner including full Scottish Breakfast is free of charge on the night of the event
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SPRING 2011 www.perthshirechamber.co.uk
01738 630666 | bidwells.co.uk
Fernlea Guest House Your host Julie, extends a warm and friendly welcome and hopes you have a pleasant stay at Fernlea guest house.
To Let
Situated in the “Fair City” of Perth, it is within easy walking distance to the city centre, offering you a fantastic range of speciality shops, restaurants museums and art gallerys. Fernlea is pet friendly and offers spacious comfortable accommodation including 1 single 1 twin 1 double and 2 family rooms, all central heated and with ensuite, with the exception of the single which comes with its own private wc/shower room. With hospitality trays and flat screen TV’s in all rooms, we offer free Wifi along with car parking for up to 7 vehicles.
Broxden House, Lamberkine Drive, Perth, PH1 1RA
Enjoy a full breakfast in the comfortable central heated
Self Contained Modern Office 130 sq m (1,406 sq ft)
ELEGRAPH 180X264:Layout 1 03/02/2010 12:34 dining room and I’m sure you Page will be1 one of the many
customers to return.
Cellular and open plan office space Air conditioned Self contained with kitchen and toilet facilities Raised access floor and fully data cabled Six car parking spaces Manned reception at ground floor level Annual rental of £19,500 per annum
uneral in Dundee l HomeHome in Dundee
Enquiries to:
Fernlea Guest House, 61 Dunkeld Road, Perth, PH1 5RP Tel: 01738 625189 • info@fernleaguesthouseperth.co.uk
www. f e rn l e a g u es t h o u s ep er t h . c o . u k
Graeme Duncan MRICS t: 01738 630666 e: graeme.duncan@bidwells.co.uk
9603 - DUNDEE TELEGRAPH 180X264:Layout 1 03/02/2010 12:34 Page 1
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Photographs couresty of John Glen & Co. Photography
Food & Drink
MARKETING SUCCESS
P
erthshire is rightly hailed one of the finest food producing regions in Scotland. From lamb to game and honey to oils, the Perthshire label is associated with quality. It was the need to showcase this top shelf produce and allow the public direct access to it that proved the springboard for what is now a major market movement across the country. Perth Farmers’ Market first took to the streets in the spring of 1999 with 12 stalls in King Edward Street. Since then it has blossomed into a much-loved popular monthly event, attracting customers from all corners of Scotland keen to secure goods from around 40 local producers. The hustle and bustle of the city centre market thoroughfare evokes memories of forays into similar events south of the border or in continental Europe. The friendly, energetic atmosphere excites the senses and creates a different retail environment for Perth shoppers. Originally funded by the local council, the market quickly formed a co-operative and producers took on the organisation and management themselves. As it grew, fears that it would conflict with local shops proved unfounded with the market experience offering a complementary aspect to Perth’s retail profile. “Perth Farmers’ Market was the first of its type in Scotland and is still one of the most popular and successful,” explained market co-ordinator Adeline Watson. “We have strict criteria for inclusion in order to maintain the high standard of produce on offer at the market. Preference is given to producers from Perth and Kinross and we have a lengthy waiting list of people - both from this area and further afield - keen to have a monthly pitch at the market.” Thousands of people visit Perth Farmers’ Market sampling and buying a wide range of locally produced food and drink. Cookery demonstrations (sponsored by Cittaslow) featuring the market produce always prove a crowd-pleaser with recipes available to take away on the day and on the PFM website. “We’re always looking for something new to expand the market range,” explained Adeline, “and there seems no end to the exciting and innovative produce coming out of Perthshire.” One of the latest additions proving popular is ready-made meals ranges produced by leading local chefs.
“That’s something different but it’s still locally produced so sits comfortably with what we want from our Farmers’ Market,” said Adeline. “Stalls offering seasonal produce are always featuring something different and even our long-standing producers are expanding their ranges all the time. Often they use the market as a testing ground for a new product, gauging customer feedback on the street before they commit to production.” As people grow more interested and excited about their food and where it comes from, the opportunity to interact with producers proves a real lure. Chatting to customers about the product can prove a useful and effective marketing tool for stallholders. “The public love to interact with the producers and learn about the food and drink products,” said Adeline. “That’s something you can really only experience in a market-type setting.” An Information Point at the monthly market provides details on the event itself and the Perthshire area. A Visitors’ Book records just how far some people travel specifically to visit the market. “People really enjoy the market experience,” stressed Adeline. “Where else could you taste some wild venison, a little cheese and oatcakes, a spoonful of honey and a wee shot of oak leaf wine as you walk along the street? It’s great fun and I think Perth Farmers’ Market will be around for a very long time to come.” Perth Farmers’ Market is held on the first Saturday of each month. Stalls include meat, dairy, fruit and vegetables, jam chutney and honey, fish, home baking and bread, flowers and plants, drinks and confectionery. With the proposed demolition of Perth City Hall next year, Perth Farmers’ Market is looking for a temporary new home. Anyone with any knowledge of a potential site should make contact with Adeline direct. Forthcoming dates – July 2, August 6, September 3, October 1, November 5, December 3 and 17. Further details at www.perthfarmersmarket.co.uk
39
THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2011 www.perthshirechamber.co.uk
HEADER BAR Lifestyle
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ave you thought about what the six community campuses in Perth and Kinross can offer you? While each campus has a new school at its heart, they also offer a huge range of resources for use by the community in learning, leisure and business. The opportunities offered include gyms, sports pitches, dance, drama and music studios, halls with cinema-style projection, climbing walls and well-stocked community libraries. Why not look into using meeting rooms for business events or holding a childrenâ&#x20AC;&#x2122;s party in a swimming pool? Or come along to a community library for wi-fi access, author talks, book groups, storytelling and, for the youngest visitors, Rhymetime sessions of songs, rhymes and stories. Hospitality is available too for a range of occasions, from meetings, business lunches and a cafeteria service, to birthday parties, packed lunches for sports events and barbecues. The community campuses represent the biggest single financial investment made by Perth & Kinross Council and are available to be used and enjoyed by all members of the community. Facilities vary from campus to campus. To find out more about what activities are on offer at your local community campus see www.pkc.gov.uk or contact them on the numbers below:
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40
THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE â&#x20AC;˘ SUMMER 2011 www.perthshirechamber.co.uk
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Membership benefits The Chamber is an independent, voluntary, non-profit making, non-political business organisation dedicated to the furtherance of members’ interests. It is the largest private sector business support organisation in Britain. The Perthshire Chamber of Commerce is managed by a Board of business people elected from among the membership. Day-to-day operations are managed by the Chief Executive, Vicki Unite, and Office Support & Events Co-ordinator Karen Wright, based at the Chamber’s office at the Algo Business Centre, Glenearn Road, Perth, PH2 0NJ. The Chamber can be contacted by telephone on 01738 450401 or by email: info@perthshirechamber.co.uk
Chamber Services Chamber Events We run a wide range of events to appeal to all our members. Events include monthly networking breakfasts, regular lunches and evening visits which are held in Perth and also the surrounding area of Perthshire and Kinross. Business support is provided via free mentoring seminars and a bespoke training programme. Monthly Lunch/High Tea Programme Series of events enabling networking alongside the sharing of business expertise and knowledge, sometimes featuring a speaker. Monthly Networking Breakfasts Very successful programme of breakfasts to facilitate effective, structured networking without impacting on your working day. An early start but you’re networking while your competitors are sleeping! Free Business Lecture Series Perthshire Chamber of Commerce and Perth College UHI have teamed up to deliver a series of free lectures designed to inform and inspire local businesses. Held in the College’s Brahan Lecture Theatre, which is sponsored by the Perthshire Chamber and the Chamber’s Platinum Partners, each Platinum Partner will take a turn to put up a speaker and bring together those in business and education. Up to date information on the website.
Annual events include: Annual Dinner & Business Star Awards – Friday 25th November 2011, Crieff Hydro Hotel This glittering evening celebrates Perthshire’s award winning businesses and takes place in November each year. Around 300 guests attend this black-tie event where the winners are announced and awards collected. Applications are available for any business registered in Perth & Kinross and this offers and excellent opportunity to promote and publicise your business and a fabulous evening to enjoy with like-minded business people. Look on our website for current winners and how to enter the next awards! Chamber Golf Day – Friday 29th July 2011, Pitlochry Gold Club What better was to do business than over an enjoyable game of golf while taking in the gorgeous scenery of Pitlochry? A great networking event and sponsorship opportunities available so contact the Chamber office for promotional opportunities. This year we will be raising money for PKAVS so come along for a great day out and the chance to help a worthy cause.
Chamber Voice Local Representation The Chamber membership is represented on a variety of organisations and committees. It has regular meetings with Perth & Kinross Council, local MPs, MSPs and MEPs and with Scottish Enterprise Tayside at which it promotes members’ views. The Chamber is in a stronger negotiating position than individual members can be and uses its bargaining power for the benefit of members. Please do contact the Chamber office if you wish to enquire about any issues being raised on your behalf. National Representation The Perthshire Chamber of Commerce is affiliated to Scottish Chambers of Commerce and through the latter’s Council ensures that Perth & Kinross issues get heard at national level. Scottish Chambers of Commerce is based in Glasgow and keeps especially close to the Scottish Parliament and its ministers.
Chamber Business Support Business Mentoring Business Mentoring is a free service for Chamber members to link those looking for a mentor with those wishing to support new, local businesses and use their extensive business experience by mentoring another. Free series of evening events where experts offer advice on “How to…” deal with various areas in your business from a “been there, done that” approach.
Chamber Information Hotline Through its contacts and networks, the Chamber can help members find answers to immediate business problems. Chamber Training Courses Chamber members can take advantage of great rates through the Chamber’s exclusive training programme which has been created to enhance what is currently available to local businesses through organisations such as Business Gateway, Perth College UHI and other Chamber members. This programme has been specially created to reflect our members’ needs and requests. Member to Member Discounts These are promoted through our website and InCommerce magazine. Chamber Telecom Chamber Telecom offers substantial reductions on member companies’ telephone bills. Chamber Telecom groups the best product offerings from leading telecom suppliers on to one bill, to provide members with an improved service at a reduced rate. This service is consistent with one of our key aims at the Chamber, to help our member companies cut costs and be more productive. This particular scheme delivers a high quality service, which ranges from data transfer to Internet connectivity, with minimum hassle and maximum saving. Chamber Health Care The Westfield Health Scheme - Foresight Healthcare Plan provides a cost effective solution to many of the challenges you and your organisation face today. The plan can help you reduce absenteeism; recruit and retain your staff; improve productivity and workplace efficiency; improve staff morale, motivation and lessen grievances; ensure that employees cope with work related and personal problems; fulfil your health and safety obligations; provide early intervention with diagnostic benefits and position the organisation as a caring employer. It is easy to introduce and administer; a low cost alternative to private medical insurance (or can be used in combination); a valuable tool in wage negotiations; cost can be offset against corporation tax.
Chamber Communication Chamber Website Members may use the Chamber’s website for free to promote their goods, services and events over the Internet. Members are also listed in the Scottish Chambers online directory. Our website attracted on average over 140,000 hits per month last year so offers a great web presence. Chamber Magazine This quarterly Chamber Magazine – InCommerce - contains members’ news and items of interest to all Perthshire businesses. 2500 of these are distributed around the whole of the Perthshire area – to members and non-members so is a great way to raise the profile of your business. New members are entitled to a 1/3 page introduction to all readers as part of their membership. Along with your listing on the website and inclusion in the Diary & Directory, this really offsets the cost of your membership in the first instance. The magazine also offers cost-effective advertising opportunities and prices include the design and makeup of your advert. This is your magazine, so please do contact us if you have anything you wish to be considered for inclusion – usually at no cost. Chamber Diary & Directory This helps other Chamber members contact your business easily and quickly. It includes company name, contact details and principal contact. Members are included in it free of charge and it is issued free annually to members. Scottish Chambers of Commerce Directory This is a classified listing of all members of all Scottish Chambers. Again, Perthshire Chamber members are included free of charge and receive a copy annually. This is also available in an electronic version on the Scottish Chamber’s website. Contact the Chamber office for further details on any of the above or refer to the website www.perthshirechamber.co.uk
41
THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2011 www.perthshirechamber.co.uk
HEADER2011 EVENTS BAR June Tuesday 21st
Wednesday 22nd Wednesday 29th
Monday 27th
Speaker Lunch Western Divisional Commander, Chief Superintendent Roddy Ross, Tayside Police Perthshire Tourism Partnership Conference Chamber Evening Event & BBQ, with Marshalls & Hetties Catering Board Meeting
McDiarmid Park
Perth
12 noon for 12.30pm
2.00pm
Perth College UHI
Perth
1.00pm
5.00pm
Marshalls Garden Machinery
Dunning
6.00pm
8.00pm
House of Menzies
Aberfeldy
5.30pm
7.00pm
Chamber Networking Breakfast
Inveralmond Business Centre
July Tuesday 5th
Perth
8.00am
10.00am
Wednesday 6th, Social Media Networking 13th, 20th & 27th Summer Camp Monday 25th Board Meeting
King James VI Business Centre Perth
5.00pm
8.00pm
Inveralmond Business Centre
Perth
5.30pm
7.00pm
Friday 29th
Chamber Golf Day
Pitlochry Golf Course
Crieff
11.30am
afternoon
Tuesday 2nd
Chamber Networking Breakfast
Murraypark Hotel, Crieff
Perth
7.30am
8.45am
Monday 22nd
New Members’ Event
Inveralmond Business Centre
Perth
5.30pm for 6.00pm
7.30pm
Monday 29th
Board Meeting
Pitlochry
Perth
5.30pm
7.00pm
Tuesday 6th
Chamber Networking Breakfast
McEwens of Perth
Perth
7.30am
8.45am
Wednesday 7th
Mentoring
Algo Business Centre
Perth
5.30pm for 6.00pm
7.00pm
Thursday 15th
Chamber Business Lecture Series Perth College UHI 6: RBS TriChamber Speed Networking McDiarmid Park Breakfast with Fife and Dundee & Angus Board Meeting Perthshire Caravan Centre
Perth
5.30pm
7.30pm
Perth
tbc
tbc
Errol
5.30pm
7.00pm
Annual Dinner & Business Star Awards
Crieff
7pm
12 midnight
August
September
Tuesday 20th
Monday 26th November Friday 25th
Crieff Hydro Hotel
Booking for all events and further information at: www.perthshirechamber.co.uk or by calling: 01738 450401 or by emailing: events@perthshirechamber.co.uk
Social Networking Summer Camp
T
he growth of online social networks has definitely got the business world buzzing. Whether you are a major brand or a small family owned company, the rush to get onto these sites and “network” is in full flow. But the vast majority of businesses are failing to use social networking effectively, and failing to integrate the full patchwork of key social media into their existing marketing strategy. Perthshire Chamber of Commerce has combined forces with local award winning marketing agency Volpa, to bring you the Social Networking Summer Camp, a series of four powerful master classes on the three main social networks, approach from a marketing perspective, and designed to help you deliver strategic and consistent communications across all your marketing channels.
42
THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2011 www.perthshirechamber.co.uk
Your business will benefit from the following: • Introduction to Social Networking & The Facebook Masterclass • The Twitter Masterclass • The Linked In Masterclass • Taking your Social Media to the Next Level Dates & Times Wednesday 6th, 13th, 20th & 27th July from 5pm – 8pm at King James VI Business Centre in Perth Prices Full Summer Camp: Chamber Members £120 + VAT, Non Chamber Members £180 + VAT Individual Sessions: Chamber Members £40 + VAT, Non Chamber Members £50 + VAT Bookings through the Chamber office.
1 2 3 4
- MFP & Printing - IT - Electronic Document Manangement - Maintenance & Support
1 Office Solutions are the trusted business technology partner for a wide range of businesses throughout Scotland. We take care of all your business technology needs, providing:
We also provide Maintenance & Support for all products with our on-site highly trained IT Engineers, MFP Technicians, Software Designers and Website Designers
Electronic Document Management System, Desktops, Laptops, Servers, Sage Accounts, Sage Payroll, Sage HR, Microsoft Products, CRM Systems, Mission Statement Website Design, Anti-Virus Solutions, “ To simplify business technology and Back-Up Solutions, Disaster Recovery, provide an all round solution.” Multifunctional Devices and Printers
Dignity – Privacy – Choice – Safety – Realising Potential – Equality – Diversity
Volunteers Needed CATH would not have existed for so long and developed into the successful organisation it is today without the ongoing support and commitment of its volunteers; from the original band of volunteers that set up the organisation to the existing voluntary Management Committee responsible for governing and leading this diverse organisation. However, we always need to recruit new volunteers into CATH at all levels. Our typical volunteers are aged 16 or over, have a friendly and outgoing personality, a genuine interest in those affected by homelessness, a willingness to learn, are reliable with a non-judgmental attitude – and a good sense of humour! In return we offer an enjoyable and worthwhile experience, an opportunity to meet new people and a chance to use or develop your skills in areas such as cooking, gardening, retail, literacy and board/governance skills. Volunteers receive regular support, travel expenses are also available, as are references for future employment or training opportunities. At the moment we are looking to recruit volunteers for our Homeless Day Centre, Charity Shop, Literacy Groups and our new Befriending Service, Facing Change.
Facing Change Facing Change is a new CATH Befriending Project aimed at supporting women towards a more independent, inclusive and fulfilled life. Many of these women will be disadvantaged in some way but they all have one thing in common – they want to move their life forward in a positive direction and see having a befriender as a step towards this. We are seeking befrienders who are reliable, empathetic, non judgemental and good communicators with a few hours to spare weekly. In
return you will receive all reasonable expenses, a comprehensive training and support programme and the satisfaction that you have helped someone to move their life forward. Under Schedule 9 of the Equality Act 2010 only women are eligible to apply for this opportunity.
Management Committee Working Together to end Homelessness is the mission statement of the CATH organisation, CATH is committed to treating those who are homeless or at risk of homelessness with dignity and respect. Our service users are supported in a non judgemental empathetic manner to make informed choices regarding their support, living arrangements and lifestyle choices. Our services are open to anyone in need of them and are provided without commitment to change. Are you interested in the issues that face homeless people, or those at risk of homelessness in the Perth and Kinross area? Do you feel you would like to be part of a team that leads an organisation that offers support and opportunities to people affected by homelessness and its associated issues? We are looking to recruit motivated individuals into our small but dynamic management committee. We would like to hear from you if you have experience and skills in a relevant area such as:
t Financial Management t Strategic Planning t Employment Law t General Law t Fundraising t Tendering/Contracts t Public Relations If you are interested in any of these volunteer opportunities please contact Michelle Holden 01738 580188 or email m.holden@cath-org.co.uk
CHURCHES ACTION FOR THE HOMELESS 188 - 190 High Street Perth PH1 5PA t T: 01738 580188 Ex 24 t F: 01738 580637 t M: 07553 360985 t E: m.holden@cath-org.co.uk t W: www.cath-org.co.uk
Would like to introduce you to their latest service offering -
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t CCTV t Inspection and Testing t Portable Appliance Testing t Landlord Certificates t Call-out Service
Available for Sub-contract works Additional Services include t TV Aerial and Satellite Engineers t Fibre Optic / Voice / Structured Cabling Engineers t Solar Photovoltaic Installers t Satellite Broadband Installers
Under this scheme, you will receive generation payments from your electricity supplier for the electricity you generate PLUS a further â&#x20AC;&#x2DC;exportâ&#x20AC;&#x2122; payment for any electricity you feed back into the grid. If you use the electricity you generate, you are also saving on your electricity bill. You will: Earn 41.3p per kWh generated x 1500 = ÂŁ619 Earn ÂŁ0.03 per kWh exported x375 = ÂŁ11 Save ÂŁ0.13 per kWh imported x1125 = ÂŁ465 Total Benefit = A+B+C = ÂŁ1095 per Year.
D M Cameron Unit 2, Aldour Industrial Estate, Pitlochry PH16 5LY FNBJM JOGP!ENDBNFSPO DP VL t XXX ENDBNFSPO DP VL Telephone: 01796 473087