Dealer Case Study + A Closer Look: InGenius Solutions

Dealer Case Study: Ingenius Solutions

By Travis Baumann Director, Installation + Design at Ingenius Solutions

How we helped quickly that there was no companies that want to one small business chance we were going do 500 conference rooms owner adapt his to be able to do this on across the world.” growing company to the new world of Zoom. Albert Meggers is the owner of several Keller Williams real estate offices with locations throughout California . “I spent my life living in a hotel room, going from place to place . We really weren’t using any kind of AV technology because we were running local meetings . ” our own and have a professional result. And while Zoom has become very universal, we have Small business owners like myself need a company like InGenius Solutions . One that’s focused on designing installations in our scale on a one-to-one basis . InGenius designs and installs solutions for your budget. “If we’re a professional organization that’s trying to look professional in the marketplace, then we need to have a Zoom experience now that is different and better than what happens if you just open it up in your bedroom at your house. You need to “Zoom is straightforward have something that if you’re an individual distinguishes you.” user. Yet the minute that you get into more complex events, you don’t know the equipment that you need even exists! And, I didn’t have enough time to follow what’s going on with the equipment that’s available for conference rooms and training rooms.” InGenius is at the forefront of technology and educating business leaders on options based on their needs. “It occurred to me very to do a better job than what somebody can do at home.” “Believe it or not, there’re not a lot of Zoom integrators out there. In fact, I don’t even think the average person even knows that there’s such a profession. And so you have to just go online and start trying to find solutions. I interviewed several organizations and frankly, most of them are too big because they’re looking for Fortune 500 “I think the best part about working with Travis and InGenius is that Travis is constantly looking at what’s on the cutting edge of Zoom equipment; about what the best cost versus value options are in the marketplace. I can rely on his advice to get the best bang for our buck on each installation. Finally, I could talk to somebody individually about equipment choices and rooms, and we weren’t operating with an expectation that we were

going to spend a million “That’s the new way we’re InGenius is able to present dollars.” going to do business new technology like Hybrid work environments are the future and we understand your urgency to get there. “Since we started working together, we’ve been able to begin learning and perfecting how we going forward decades from now. So we’re getting a head start on a type of event that’s probably going to be the industry-wide standard for decades to come.” “From design to implementation, we’re occupancy sensors and scheduling panels to help manage and maintain safe working environments. “It’s interesting that when you start on this path, you start to realize that you can solve other problems that you didn’t usually working intend to. For example,

“Working with the professional Zoom integrator makes sure that you’re best-in-class when it comes to what you look like in your online meetings . ”

do hybrid local + remote training events; where some portion of the audience is going to be local, and some portion of the audience is going to be remote, and, honestly, that’s never going to change.” in a period of weeks; we have a sense of urgency to demonstrate leadership sooner rather than later. Travis is able to have people on the ground within weeks of making a decision and a final lock on design.” after installing a Zoom Room, we realized we can use digital signage to control occupancy of the live events, and that’s something we’d never considered when we got started.”

A Closer Look at Ingenius Solutions

What recent project was particularly enjoyable? We were able to deliver a bestin-class remote training Zoom Rooms solution with an annotable white board . This allows our client to perform remote training classes to keep their employees connected, happy, and effectively engaged . We also utilized Zoom scheduling panels to allocate various spaces for flex-use rooms. This project was designed specifically to address issues our client was having with running a business during the Covid crisis and found great success and prestige from the project. How did you get started? While working as sub-contractors for a variety of major AV integrators, we identified a lack of consistent quality assurance and customer service. We noticed an increase in clients that were requesting us by name, which led us to start our own organization focused, first and foremost, on excellent customer service. As we evolved, we identified what sets us apart in the industry: designs backed by thoroughly tested equipment, follow-through, and building lasting partnerships with our clients . What is your relationship with Zoom? We are a Zoom certified Integrator and Reseller . We are a fullyremote, nationwide, organization and utilize Zoom and state-of-theart AV gear to run our business; the same tools that we provide to our clients. We actively test and implement new features and equipment as they are released . What do you like about Zoom and why? Our favorite thing about InGenius rapidly increasing, there weren’t solutions enough technicians available in many areas . We started with a Zoom is it’s ease of use, just about few local techs (one being Ross, anyone can use it with minimal our other co-founder) and as we training . Considering Zoom’s focus grew, we started reaching out on call quality, we love how it’s to technicians online through able to adjust based on bandwidth a number of channels . Each to maintain consistency . And who technician had to be trained, doesn’t love to fly into outer space vetted and approved to be with a virtual background? considered InGenius (with Travis

How long have you been doing this? We’ve been installing Zoom Rooms for 5 years, and in that time have installed full office roll outs throughout the country as well as often flying out to meet them). Over time, our coverage and ability to dispatch technicians and installers grew to encompass the United States, Puerto Rico, and Canada . office refreshes. What do you want to promote? What all do you offer? We offer full system design, installation, and support services afterwards. We also offer a virtual showroom to demonstrate gear We have a virtual showroom that we use to demonstrate all major Zoom Room equipment to our clients so they can make informed decisions before they buy . before purchase . Our website has a build-myYou have coverage all across the country, can speak a little bit about that and how you project tool to help them estimate costs with recommended products . expanded? We are dedicated perfectionists Travis (our co-founder) received and ensure an InGenius solution numerous requests to create for all parties . This means a white technician clones with our same glove treatment from first contact core values. As service volume was through our lasting relationships .