NHS South CSU
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more information is available to more clinicians and care staff
At NHS South we are building on our previous experience of innovation in intelligence and integration through strategic partnerships and in-house expertise. Working with companies such as IBM and Graphnet, we are developing ways to improve a clinician’s ability to access relevant information from the vast repositories of unstructured data in electronic documents. We are developing our Business Intelligence Portal to ensure that commissioners get a holistic view of their health economy. By combining the knowledge of the integrated commissioning teams and quality indicators, we can provide our CCGs with intelligence that will drive their service innovation through QIPP. Learning from Francis, we are working on new and innovative ways to monitor and collate ‘soft intelligence’ about patient experience, which will enhance the current view of quality in the system. We are also looking at similar technology to enable clinicians to view key elements of patients’ notes without the need to laboriously transform written notes into coded data. Integration is core to everyone’s discussion around transformed and cohesive care. Our teams have
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been developing and delivering the integrated Hampshire Health Record and are building on their knowledge and experience to enhance and develop the care record to include social care data and provide a key source of information for all providers involved in a patient’s care. This year will focus on enhancing the benefits of the system by ensuring more information is available to more clinicians and care staff, including looking at fully mobile access. NHS South CSU maintains a culture of continuous improvement and innovation in order to offer transformational solutions to the challenges faced by CCGs and the wider health system. Our focus on technology-led innovation, working in partnership with customers, ensures that the technology required to underpin strategic system change is embedded into clinical service transformation from the start. Using best practice methodologies we are working with CCGS to ensure that technology strategies are integrated with transformation strategies through clear leadership and governance. Catherine Dampney, Chief Information Officer, describes NHS South’s focus on technologyled innovation
INNOVATION IN HEALTHCARE
Innovation Vol 6.indb 18
24/05/2013 17:27