WELCOME ABOARD kits are provided for long-haul flights. Junior Jetsetter Activity kits featuring well-loved cartoon characters are given to children aged 2–11 flying on flights bound for the USA, Canada, Australia, and the Middle East.
hAnd luggAge. Passengers are permitted one cabin bag each. The hand luggage should not weigh more than 7 kg, and the combined length, width, and height dimension must not exceed 115 cm or 45 inches in total. Personal items such as laptop computers, handbag, camera, and infants’ food and carrying basket may be carried separately. eleCtrOniC deviCes. These must be turned off completely while walking to/from the aircraft, during take-off, approach, and landing. Non-transmitting electronic equipment and those without any accessories that would transmit/ receive radio signals, such as laptop computers (without Wi-Fi and wireless peripheral devices) and CD/DVD/MP3 players, may be used during flight and ground stops. deep vein thrOmBOsis (dvt). This is a condition in which a blood clot forms in the deep veins in the lower extremities. Risk factors of DVT include prolonged immobility, obesity, smoking, taking birth control pills,
pregnancy, and inherited blood-clotting disorders. Circulation can be improved by practicing simple exercises while seated. sAfety On BOArd. During takeoff and landing, ensure that seat back is in upright position, the tray tables securely folded, hand luggage stowed, and seatbelt securely fastened (to ensure uninterrupted rest, kindly fasten seatbelts during the entire flight even if the seatbelt sign is off). Life vests are placed beneath your seat or in/under your armrest. In the event of sudden drop in cabin pressure, oxygen masks will automatically drop in front of the passenger. Smoking, including artificial cigarettes, is strictly forbidden at all times on all PAL flights.
fOOd And BeverAge. Philippine Airlines is pleased to serve on all international flights complimentary in-flight meals ranging from traditional Filipino dishes to favorite international cuisines. Drinks are available, featuring a variety of refreshments depending on the route. Alcoholic drinks are served only to passengers aged 18 years and older (21 years on sectors to and from the USA). Government regulation prohibits consumption of alcoholic beverages brought from outside or purchased on board. The cabin crew reserves the right not to serve alcoholic drinks if the situation so warrants. Alcoholic drinks are not available on domestic flights. Passengers with special dietary needs may order special meals when they book their flight. For more information, call our service hotline (+632) 8558888 or log in to www. philippineairlines.com. n
in-flight Amenities. Toiletries (handwash, mouthwash, lotion, and cologne available inside the cabin lavatories) and medicine for minor discomforts are available. Pillows and blankets are available upon request or can be found on the seat on all international flights. Overnight
SERVICE GUIDE Online BOOking. Our online booking features a fully automated facility that allows travelers to decide quickly when it is most convenient and cheapest to fly. For more information, please visit us at www.philippineairlines.com. AirpOrt CheCk-in. PAL offers “early bird” advanced check-in service in select airports to avoid rush during peak check-in hours. Senior citizens traveling with up to two companions and passengers with NO CHECK-IN BAGGAGE on PAL flights departing Manila may avail themselves of the express check-in service at designated counters. AirpOrt lOunges. PAL has Mabuhay Lounges in Manila, Cebu, Davao, Bacolod, Iloilo, General Santos City, and San Francisco. Mabuhay Class passengers, as well as Mabuhay Miles Million Miler, Premier Elite, and Elite members, can unwind, dine, and freshen up in these lounges before boarding their flights. PAL has contracted the services of airport lounge operators in other interna82 I Mabuhay Magazine I October 2013
tional stations to offer the same amenities to said passengers. rhush (rApid hAndling Of urgent shipment). This is the fastest way to ship cargo domestically and overseas. An airport-to-airport service that has the highest priority in cargo, guaranteed space, fast and quick acceptance and release time, and money-back guarantee (conditions apply). For more information, please call PAL Cargo Sales and Reservation in Manila at (+632) 8313061, 8795879, 8340362, or 8533059, or any PAL office in your area. ChOiCe eCOnOmy seAt surChArge. We are pleased to announce that passengers may purchase a choice economy seat. These seats are positioned at the bulkhead and exit rows to provide the widest legroom possible on this class of service. Seats may be reserved upon ticketing. Confirmation will be done at the airport to comply with the Philippine Civil Air Regulations. Fees are collected upon check-in and may vary per destination.
fOrwArd eCOnOmy seAt surChArge. For your easy and priority disembarkation, you can get forward seats located in the front rows of the economy zone except exit rows or bulk head seats area which shall remain Choice Economy Seat. This will also ensure that families and groups are seated together. These preferred forward seating that are applicable for flights between USA/Canada and Manila may be reserved subject to applicable Forward Economy Seat Surcharge (FESS). mABuhAy miles freQuent flyer prOgrAm. Travel the world with Philippine Airlines and enjoy a host of privileges that add up to miles of difference. Open to anyone aged 2 and above, the Mabuhay Miles Frequent Flyer Program is designed to deliver to you the best rewards and privileges. And as you move up to higher elite levels, more travel privileges await you. For details, visit www.mabuhaymiles.com or visit any PAL office. n