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says Seamus. “We can handle any job; nothing is a problem. We also arrange air freight for other transport companies.” Of course, the key to success in the transportation industry is to provide a quality service at an affordable price. How difficult is it to strike the perfect balance between service and price? “We have been fortunate in that our partners have always been prepared to pay us good rates because we have always provided a good service,” says Seamus. “Sometimes things will go according to plan but other times you will lose the odd client along the way. You have to be prepared for that. “A lot of our customers have been there since the beginning and they have expanded and, by and large,
those who come on board have been more than happy to stick with us. They treat us well and we make sure that we look after them in return.” In terms of personnel, Deighan Transport employs a crew of nine full-time workers
IRISH TRUCKER & LIGHT COMMERCIALS
as well as Seamus and Karen. Three mechanics are on hand around the clock to ensure that the units are maintained in tip-top condition at all times. The operation is headquartered in a well-
appointed unit in a business park in Garvagh, Coleraine and the service includes access to 5,500 sq ft of warehousing space. Looking to the future, Seamus foresees a period of consolidation: “We are hoping to maintain what we have,” he concludes. “We have a good team of drivers here and very good customers, who have remained loyal to us. As long as they stay loyal to us, we will do the same for them. “I’m happy with the size of the business and I deal with the day-to-day running of the company myself. I know what’s going on and I would never ask anyone to do something that I wouldn’t be able to do myself. I still drive a bit myself and I know within reason what’s happening out there. “We use secure parking; the deliveries are driveraccompanied at all times; and we use overnight ferries etc. The fleet is regularly checked and maintained and we are prompt and efficient, running a very tight ship. The boys all know what they are doing and they keep me in the loop. I’m the first port of call at all times.” Deighan Transport has carved a solid niche for itself in the 13 years since its inception. Everything is in place to ensure that the success story of this company continues for many years to come.
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