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Company Profile


Brilliant Telecommunications (Pty) Ltd trading as Brilliantel is a leading integrator of telecommucations , broadcasting and value added products to government, corporate entities and general public at large.


WHO WE ARE Brilliant Telecommunications (Pty) Ltd trading as Brilliantel is a leading integrator of telecommucations , broadcasting and value added products to government, corporate entities and general public at large. With a proven track record of success,

rapid deployment and references countrywide, Brilliantel offers customers a best practices approach to technology implementation that includes proven processes and methodologies.

OUR VALUES Our aim, as a professional telecommunications company, is to ensure that we do it correctly the first time. We believe that, as trained professionals in our industry offering complete telecommunications solutions, there is no margin for error. We therefore ensure that every individual is absolutely focused on achieving 100% customer satisfaction.

WHAT WE DO Brilliantel offers superior systems integration and maintenance for various ICT products and services. We have over 5 years of combined experience in providing customers with best-of-breed technology solutions. With offices across South Africa, Brilliantel provides a breadth of ICT products and services for companies and government organisations of all sizes in South Africa and Sub Saharan Africa. Brilliantel provides a personal and consultative approach for your organisation’s specific ICT needs and customising your ICT solutions to best meet your unique infrastructure requirements thereby helping lower your Total Cost of Ownership (TOA). Brilliantel is dedicated to maintaining a highly trained team of qualified consultants and system engineers in addition to manufacturer authorized engineers and technicians. Brilliantel takes continual strides to keep our staff up-to-date with current technology, best practices, and industry standards in a field that is constantly changing so that we can provide you with the best quality and value in the ICT industry.Â


Brilliantel offers superior systems integration and maintenance for various ICT products and services.


HOW WE DO IT Project Management Key project management skills are located in our project team. Our expertise lies in turning customer objectives into a reality. Utilizing our successful work processes, the project team will monitor the objective, budget, planning, quality, implementation and delivery. This optimises our work processes and enables us to keep the ROI high. Our communications system plans and designs are developed in conjunction with customers to meet their specific requirements. Brilliantel’s specials conduct customer analysis from which preliminary and detailed plans and solutions are developed. Key project management skills are focused on the project teams, to ensure that customer requirements are delivered on time and within budget.

Managed Services Brilliantel allows our customers to focus on their core business goals while leaving the monitoring and management of their technology infrastructure in safe hands. Our main focus is to keep our customers ICT systems operational, available, and secure, and also save customers time and money through better use of appropriate technologies. We have designed our services to optimize your technology investment and maximize the productivity of your people.


Brilliantel allows our customers to focus on their core business goals while leaving the monitoring and management of their technology infrastructure in safe hands.


Maintenance and Training Services encapsulate almost every possible customer requirement to ensure complete customer service satisfaction. Brilliantel services also offer complete flexibility, meaning each client can contract services specifically tailored to their individual requirements. We believe that integrated voice, data, voice over IP and Unified Communications can continually improve our customers’ work environment, consequently the productivity of staff. It will provide a communication network that reduces operating costs through very high uptime, flexibility, scalability, and simplified management. Emphasis is placed on services and resultant customer satisfaction. The objective of our service agreement is for Brilliantel to protect customer investment, in turn minimising downtime, and providing continuous consulting and training.

STRATEGIC PARTNERS Together with our partners, we develop innovative solutions that help our customers improve their business. We have strategically aligned ourselves with key software and hardware technology providers: Mitel, MTN, Net insight, Entuity, Axis Workgroup, Duxbury and VSA Rampage. Our partnerships guarantee in depth insight into existing and emerging technologies.


Applications Network Management systems Library information systems E-education systems Customised applications

Telecoms MITEL PABX VOIP Call routing

Broadcasting DTT/Mobile TV RF Transmissions

Consulting Managed services Network designs ICT Assessments/audits


OUR SERVICE OFFERING Broadcasting Net Insight With the need to deliver media-rich content without failure, latency issues, jitter or data loss. We have Net Insight to make their advanced technology accesible to the African market. Net Insight offers the most versatile multi-service platform on the market, integrating IP, audio and video services. The Nimbra platform transports media content over any mix of IP or SDH/SONET networks while maintaining easy operation. By doing so, Net Insight reduces OPEX and creates new business opportunities for our customers and partners by supporting smooth migration from legacy to IP infrastructures. The Nimbra platform is specifically designed to meet the changing requirements of highly demanding video and media transport. With the industry’s highest bandwidth utilization for advanced multimedia services in media networks and for distribution in IPTV/cable TV networks, the Nimbra platform allows operational costs to be cut by up to 50%.

IP and Voice Telecoms Mitel Brilliant Telecom is an accredited reseller and integrator of MITEL PABX system, MITEL was the pioneer of IP based PABX systems since 1979 and is currently amongst the top four rated IP PABX systems in the world as rated by the GARTNER Report. Brilliant is able to deliver this top class communications platform through our partnership with Axiz Workgroup and Duxbury. Mitel’s portfolio of products are designed to easily integrate with a wide variety of existing systems and business processes, allowing businesses to evolve as their need dictates. Whether updating an existing telephony system, adding collaboration tools, improving customer service, or supporting mobile and remote workers.


Connectivity MTN MPLS Using a public network to connect remote sites and users together, the MTN MPLS VPN offers flexible, secure networking for your business. The MPLS VPN solution utilises multi-protocol Label Switching technology, which dramatically increases data transmission speeds and network reliability. All connections into the MPLS VPN are uncontended and unshaped, delivering maximum throughput into the network and offering added redundancy and resilience. MPLS VPN benefits from the core network’s ability to dual connect critical sites, and quality of service is maintained over all links, ensuring optimal bandwidth utilisation.

Network Management: The Entuity Solution: Eye of the Storm (EYE) Eye of the Storm (EYE) delivers the proactive solution IT organizations need to support real-time business imperatives. It optimizes the capacity and performance of network resources by: •

effectively consolidating multi-layered data to differentiate normal network usage from the true cause of an existing problem or an evolving trend that could become a problem

•

delivering robust, complete reporting to help IT organizations actively manage business assurance and effectively communicate their role in meeting real-time business imperative

Whether used as a stand-alone solution or in conjunction with other network management applications, EYE helps you maximize the ROI for your technology investments and makes infrastructure management easier for your entire technology team.


Brilliant Telecommunications (Pty) Ltd Johannesburg: Physical Address: 22 Hornbill Street, Meadowhurst, Randburg Johannesburg Tel: (011) 462 3698 Fax: (011) 462 3244 Email: info@brilliantel.co.za Kwazulu Natal: Physical Address: OB Ground Floor, The Ridge Torsvale Office Park 8 Torsvale Crescent La Lucia Ridge, 4051 Tel: (031) 566 5790 Fax: (031) 566 5792 Email: info@brilliantel.co.za Reg no: 2002/014986/07 Directors: M.R. Phalanndwa; T.Matodzi; M.H. Ramagwede

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