LBNB EBOOK || CHAPTER 4B
GETTING STARTED IN HOLIDAY RENTALS
Chapter 4B For each issue in 2021, we will be serialising a section of our Luxury BnB E-Book for those looking to set up their own hospitality business. By Abbey Warne and Dominic Johnson
Welcome to Chapter 4B of our new ebook series on how to set up your own holiday rental. This chapter will introduce you to setting jobs and responsibilities, staffing and emergency planning. This chapter will explain how to assign jobs and responsibilities to your staff, general information on staffing, as well as how you should plan for emergencies.
EMERGENCY PLANNING This section will introduce you to planning for emergencies and includes examples of emergency situations, who should be your emergency contact, as well as looking at risk assessments.
Examples of Emergency Plans (FIRE): • • • •
Marking the fire exits clearly Numbers to call Fire extinguishers Designated meeting/check points
Emergency Contacts
2B: Further Financial Considerations
If your property is closeby, you will be the emergency contact and so you only need to consider who will be the emergency contact for times when you are away. However, you might live far away or be too busy to deal with urgent situations and so you need a good and trusted person on hand to step up. Make sure whoever is staying with you, or whatever staff you have on shift, always know who to contact in an emergency.
3A: OPERATIONS - Provisions, Access and Storage
Think about:
Contents: 1A: Intro to holiday rentals 1B: Intro to financial considerations 2A: Business Plans & Legal Entity
• 3B: INTERIORS - Furnishings and Tech 4A: Booking operations >> 4B: Management - staff & planning • 5: Checklists •
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What could happen and what happens when things go wrong? Everything goes wrong in time, which means you need to plan for this so you don’t ruin someone's holiday. Consider things such as leaving toilet plungers and spare light bulbs Try and get a local or neighbour to act as an emergency contact Consider what can go wrong and what your guests will do about it. It is important to put a plan into place
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