Environmental, Social and Governance (ESG)

We are committed to enabling sustainable living through all our activities, including our everyday operations, products and services.

Group sustainability policy and strategy

Our selected goals focus on the material issues relevant to us, grouped into three interlinked pillars: People, Planet and Progress. Within our three pillars we have eight priority areas, against which we have set time-bound and measurable goals to drive improvement, reduce waste and lower our emissions.

Our Sustainability Policy and Strategy is guided by and supports the UN SDGs, putting people and the planet at the heart of everything we do. Although we recognise the importance of all 17 SDGs, we have chosen to focus on eight SDGs where we can make direct contributions.

People Health and safety

Our aim is to ensure our employees return home safe and well each day to their families. Our commitment to health and safety is reflected in our health and safety management systems, with ISO 45001:2018 certification held in Lucy Zodion, Flashnet and our Lucy Electric locations in the UK, Dubai, India, Saudi Arabia, Thailand and more recently Brazil.

We set health and safety targets annually and assess our performance by continually monitoring a combination of leading (proactive) and lagging (reactive) indicators. In 2022, we improved our Hazard Identification Ticket (HIT) process and used SharePoint to generate, track and upload HIT forms. Management can track HIT data via a live dashboard, which has greatly improved the speed at which corrective actions are implemented. We make continual improvements by reporting, classifying and investigating all incidents to establish the root cause. Our Total Recordable Incident Rates (TRIR) are calculated per 1,000 employees and in 2022 our TRIR was 4.43, a slight increase on 2021.

Our sustainability strategy

Supporting our people as well as the communities in which we are present

Operating in a sustainable way to reduce our impact

Wellbeing

We continue to develop and deliver on wellbeing initiatives that expand our programme to move with an ever-changing world, through a more proactive and integrated approach underpinned by a clear philosophy, with aims and objectives.

Our global wellbeing committee focuses on: key

• Embedding health and wellbeing into business planning and risk management.

• Providing training to raise levels of awareness and competence to deal with health and wellbeing issues at all levels.

• Developing clear pathways and a support infrastructure to enable early interventions.

• Creating a global network of volunteer Mental Health and Wellbeing Ambassadors trained to implement local initiatives, signposting employees and contributing to the development of our charter.

Our Health and Wellbeing Charter shows our strategic aims as focus areas for the Group. Each focus area on the charter highlights key components.

• Providing a safe and healthy environment that promotes wellbeing and quality of life for all

• Valuing our employees and promoting diversity, equality and inclusion

• Supporting charitable, environmental and education initiatives within the community

Our priority areas

• Reducing emissions, improving efficiency, material recycling and prioritising the use of renewable energy

• Promoting the responsible use of natural resources in our businesses and by our stakeholders

• Protecting and enhancing ecosystems and biodiversity

Our selected UN SDGs

Being committed to providing the tools for our stakeholders to prosper, in the form of our products and services, as well as encouraging ethical practices through our supply chain

• Designing and producing innovative, smart, sustainable products

• Promoting a culture of ethical behaviour and transparency

• Actively encouraging sustainable and ethical practices across the supply chain

Sustain