JUNE 2010
VOLUME 4 All Green partnership Pg. 1
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torAmerica and its partners
•
This program will cost us
has recently joined forces and
$0.00. We have designated
united with All Green Recycling, an
one 10x20 at each location
electronics recycling company
and All Green has set-up the
based in Tustin, California. And,
boxes for the e-waste for our
through this, all of our California
customer’s convenience.
facilities have become state certi-
All Green Recycling is an envi-
fied by CDTSC (California Depart-
ronmentally friendly business,
ment of Toxic Substance Control)
which effectively minimizes elec-
to receive electronic waste.
tronic waste through Southern
Program Highlights:
California, and offers free, proper
•
•
•
All of our locations are now
and safe recycling of electronic
listed on All Green’s website as
waste to ensure that hazardous
drop-off locations.
materials aren’t dumped into a
www.AllGreenRecycling.com
landfill or sent to a Third World
All Green spends approximately
Country.
$1,000.00 a day on pay per
We’d like to give a warm wel-
click and other SEO (Search
come to Arman Sadeghi founder
Engine Optimization) tactics.
and CEO for All Green Recycling,
All Green is “dialed-in” with sev-
and his staff, for coming on board,
eral cities, schools, chambers,
to help save our planet.
etc and is willing to co-market and co-advertise with us.
Courtesy of OC Metro pg. 1 Feb 1, 2010
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torAmerica connection will now be issued twice a year.
Don’t forget to check out our events section, and StorAmerica Pet winner. We hope you enjoy this issue! Page 1
Race-to-the-finish winners Pg. 2 Welcome new Company Trainer pg. 3 StorAmerica Board pg. 4 We support our troops Pg. 5 Special Community Award Pg. 5 StorAmerica Pet winner Pg. 6 Special announcements Pg. 7 FREE Recycling events Pgs. 8 & 9 Welcome new Team members Pg. 10 Team members’ anniversaries Pg. 11 Employee birthdays Pg. 12 & 13 Note from the Editor Pg. 14
Pending photo from Cindy
Country Club Self Storage From left to right: Jeff McLaughlin Marsha Archer-Robinson Phillip Robinson
StorAmerica Tempe From left to right:
Pending photo from Sam Will have it by Friday June 25
StorAmerica Phoenix 24th From left to right: Elizabeth Gower-Marnocha Dan Dewey Aaron San Antonio
Pending photo from Sam Will have it by Friday June 25 Pending photo from Sam Will have it by Friday June 25
StorAmerica Hawaiian Gardens From left to right: Rodrigo Sanchez Jose Gonzalez Tatiana Fernandez
710/Del Amo Self Storage From left to right: Elizabeth Torres Tatiana Fernandez Brenda Benitez Vanessa Kershaw
Costa Mesa Self Storage From left to right: Cathie Carter Amanda Salvadori
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torAmerica is
General Information:
proud to announce
The CT will maintain his/her position as a Property Man-
that, Elizabeth Torres
ager (resident or non-resident) while also taking on the
has been promoted to
additional responsibilities of training. The CT will operate
the Company Trainer
from his/her facility as well as from the Training Center in
position! She will take
Huntington Beach. Additional staff will be hired in order to
over this position on Au-
provide coverage for the CT’s property as necessary.
gust 1, 2010.
Duties:
Elizabeth has been with StorAmerica since 2005 and has been instru-
•
Train all new hires for 2-3 weeks (including post-
training) •
Update all Operation Books as necessary
•
Troubleshoot any/all Site Link issues
age in Rancho Dominquez. Her dedicated efforts have
•
Conduct company-wide Sales/Marketing Seminars
helped that property increase in occupancy from 44 %
•
Assist corporate staff with special projects
in 2006 to 78 % today; revenue has tripled from
Qualifications:
$375,000/year in 2006 to over $1 million/year in
A minimum of 12 months working as a Property Manager
2009. Elizabeth has also applied her talents to hugely-
(resident or non-resident) with StorAmerica and/or 30 col-
successful Grand Re-Opening celebration at Para-
lege units in the following categories:
mount/Jackson Self Storage in fall 2008, and her crea-
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Speech
•
English Literature
•
Mathematics
•
Business Administration
mental in the continued success of her home property, 710/Del Amo Self Stor-
tive marketing schemes have been invaluable to the growth of 710/Del Amo Self Storage and StorAmerica. When she’s not working, Elizabeth enjoys traveling and staying active; she’s currently pursuing a degree in Business at Mt. San Antonio College. We are confident that, Elizabeth will face the challenges and responsibilities of her new position with enthusiasm, dedication and professionalism. Please, join us in congratulating Elizabeth on her promotion and wishing her success in her new role!
Candidates should be proficient in Microsoft Office Programs including Word, Excel, and Outlook, as well as Site Link, Falcon PTI and/or Digigate. In addition, candidates must be willing to travel. Note: Candidates must be in good standing (i.e., no write-ups, action plans, etc., for the past 12 months. Compensation: •
15 – 25% pay increase
•
$500 monthly auto allowance Page 3
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e’d like to take this opportunity to commend those employees who go above and beyond, and recognize the
outstanding customer service provided by some of our Managers. In this section we find a letter that was sent to our District Manager Cindy Melgoza-Sanchez early this year, which acknowledges the great service received by one of her employees, Elizabeth Gower-Marnocha, Property Manager for StorAmerica Phoenix/24th. We want to extend our congratulations for doing such an outstanding job!
Dear Mrs. Cindy Sanchez,
continue to exceed their expectations in all
I’m writing this letter to address an employee, Ms. Liz Marnocha at StorAmerica located on 24th St in Phoenix, AZ. Whom I’ve had the pleasure of doing business with recently with my new storage facility need. Ms. Marnocha impressed me with their delightful nature, the very minute I walked into the facility to rent a storage unit. She’s friendly, outgoing, knowledgeable and displays the outmost, top notch professionalism with her duties. Not only did I rent one storage, but I went back and leased two more for her. Ms. Marnocha is so well organized that it takes away the “pain“ of the actual act of renting a storage unit and the dreadful “moving” that goes with the rental. I wanted to take the time to write this letter due to the fact that everyone these days likes to contact management to complain but fewer individuals actually take the time to commend someone for a job well done, so I am pleased to be one of the few.
branches of the business; weather it relays to
Sincerely,
StorAmerica would like to recognize the following employee for providing phenomenal service at Tustin Gateway Self Storage: •
Jose Cordon
Our District Manager Sam Kalem, recently received a message from one happy customer at this location. We must recognize Managers like these, as they keep our businesses successful. We also want to mention that, we appreciate they job performance of all the Managers who
customer service or maintenance.
An anonymous tenant
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torAmerica Oceanside supports our troops, the military man
and women who sacrifice their life to protect our country. In this photo we see Lucie Kremer, Property Manager for our Oceanside location along with Master Sergeant Richard Oldham, at the a recent Marines & Sailors Enlisted Recognition Luncheon which took place at El Camino Country Club in Oceanside, California on April 29, 2010. In addition, our facility in Oceanside has recently shipped out boxes of goodies to some of the tenants who have deployed to Afghanistan, as a form of appreciation to them for protecting our freedom.
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e’d like to give a special round of applause and congratulate StorAmerica Hawaiian Gardens
and its staff for achieving the 2nd Annual Community Pride Beautification Award Program, hosted by the City of Hawaiian Gardens and its Community Development Department. This is the second year in which our facility has won the award, and we are very proud of our Managers who have made this possible by keeping their facility well maintained, as well as spic and span. The award is given to a business or home in the city of Hawaiian Garden who has been nominated by residents of the area after hundreds of mailers have gone out to them, one the votes come in the judges will determine the winner based on the ballots. A gift certificate, a city plaque is given to the winner. A visual presentation of the facility is shown to all who attend the ceremony, held on June 22, 2010 at the City of Hawaiian Gardens Council chambers. Rodrigo Sanchez, (left) our Property Manager received the award at this ceremony. Thank you for making us proud once again! Page 5
Pending photo from Monica
We are happy to announce, the winner to our 2009 StorAmerica Pet contest. Mia Rivera, Rivera she’s our Property Manager Monica Rivera’s little buddy from Seacliff Self Storage. We awarded her with a $75 Petco gift card and Winning Certificate. Mia is a friendly dog who loves to run, play and eat lots of treats.
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Created by Erik and Pamela Reeves
We want to take this opportunity
W e wa nt to al so
to congratulate our newly weds,
c o ngr at ula te o ur
new and future par ents of
StorAmerica Indio,
StorAmerica family. A warm wish
Property Manager -
goes out to our Crown Valley
Itzania Partida and
Self Storage Property Managers, husband, Israel Carrasco for Erick and Pamela Reeves for the their recent wedding which took birth of their new baby boy, place in the month on February. Aiden Timothy Reeves (picture We want to wish them the best shown above) he’s come to fill in the new life together. In additheir hearts with joy and love. tion, we want to mention that, We wish the new parents and they are expecting the birth of little one many blessings, happi- their first child in the month of ness together for many years.
December. Congratulations to all! Page 7
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uring the month of April, StorAmerica Self Storage and its partners came together to celebrate
Earth Day, this is a national day for awareness to help our environment, many communities come together to celebrate it every year. The event took place at some of our Orange county facilities on April 24, 2010. Special thanks to our host All Green Electronic Recycling and its staff as well as our facilities who participated and collected hundreds of electronics. On the right, we see Allen Carter, Corporate office staff, assisting at Costa Mesa Self Storage. On the picture below we see our Tustin Gateway location ready for this event.
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In 2008 4.6 billion lbs. of E-waste was generated in the U.S. however, less than 900 million lbs. only 19 % of that waste was properly recycled.
•
Computer monitors and older TV picture tubes contain an average of four lbs. of lead and require special handling at the end of their intended use.
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Improperly recycled e-waste ends up in landfills in the U.S. or is shipped to other countries such as China, India, Malaysia and Pakistan by unscrupulous traders.
* Courtesy of All Green Recycling catalog, pg 10 Page 8
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he Reduce, Reuse, Recycle motto was no problem at our recent recycling event which took
place in the month of May in the Inland Empire area and Desert Cities. Our properties were proud participants of this Green event, helping the communities, and collecting hundreds of e-waste items. Our StorAmerica Palm Springs Property Manager, Dee Alvarez (right), Arlington Self Storage Property Manager, Joe Suazo (bottom) and Manila Alvarez (Wonder Woman) are seen on these photos assisting customers recycle all their used electronics. Other locations that were part of this Free recycling event on June 5-2010 were: StorAmerica Montclair, StorAmerica Ontario, Rancho RV & Self Storage, Leave it Lock it Self Storage and Statewide Self Storage. We’d like to thank All Green Recycling, and each and everyone one of StorAmerica staff who helped out make this event a success.
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1st Quarter 2010
2nd Quarter 2010
Loana Gurule, Property Manager
Joyce Hwang, Assistant Manager
StorAmerica Arcadia
StorAmerica El Monte
Daniel Jimenez, Assistant Manager
Sandra Victoria, Assistant Manager
StorAmerica Arcadia
Woodbridge Self Storage
Amy Brenenstuhl, Property Manager
Abel Rodriguez, Assistant Manager
StorAmerica Tempe
StorAmerica Indio
Aaron San Antonio, Assistant Manager
Joshua Ruiz, Assistant Manager
StorAmerica Phoenix/24th
StorAmerica Ontario
Kate Hershey, Assistant Manager
Erik Loll, Assistant Manager
StorAmerica Phoenix/52nd
StorAmerica Phoenix/24th
Martin Jasso, Maintenance Technician
David Melgoza, Assistant Manager
Alessandro Self Storage
All Safe Self Storage
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1st Quarter 2010 Arturo Molina, StorAmerica Palm Desert - 1 year Jane Pulido, Paramount/Jackson S.S. - 1 year Brianna Jones, Irvine Self Storage - 1 year
2nd Quarter 2010
Erik Reeves, Crown Valley Self Storage - 1 year
Gilbert Oporto, StorAmerica Ontario - 1 year
Pamela Reeves, Crown Valley Self Storage - 1 year
Gerardo Castro, Paramount/Jackson S.S. - 1 year
Sabrina Gonzalez, StorAmerica Duarte - 2 years
Manuel Garcia III, StorAmerica Montclair - 2 years
Gilbert Gonzalez, StorAmerica Duarte - 2 years
Rodrigo Sanchez, SA Hawaiian Gardens - 2 year
Eric Kremer, StorAmerica Oceanside - 3 years
Tatiana Fernandez, 710/Del Amo S.S. - 3 years
Lucie Kremer, StorAmerica Oceanside - 3 years
Julia Ciarfalia, StorAmerica Montclair - 3 years
Cindy Melgoza – Sanchez, Corporate Office - 5 years
Ricci Piccio, Plano Self Storage - 3 years
Servando Pena, Maintenance Dept. - 5 years
Stacey Won, Alessandro S.S. - 3 years
Cathie Carter, Costa Mesa Self Storage - 7 years
Itzania Partida, StorAmerica Indio - 4 years
Allen Carter, Corporate Office - 8 years
Mathew Clancy, Seacliff Self Storage - 4 years
Juan Ponce, SA Victorville/Locust - 10 years
Michelle Mendez, StorAmerica Palm Desert - 7 years
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Cindy Melgoza, Corporate Office - Jan. 3 Eric Minar, Woodbridge Self Storage - Jan. 3 Keith Eichelberger, StorAmerica Scottsdale - Jan. 13 Joe Suazo, Arlington Self Storage - Jan. 15 Loana Gurule, StorAmerica Arcadia - Jan. 16 Lorenzie Harris, Corporate Office - Feb. 1 Cristina Miranda, Plano Self Storage - Feb. 5 Rodrigo Sanchez, SA Hawaiian Gardens - Feb. 6 Lucie Kremer, StorAmerica Oceanside - Feb. 11 Tanya Arvizu, StorAmerica Ontario - Feb. 15 Jane Pulido, Paramount/Jackson S. S. - Feb. 15 Claudia Molina, StorAmerica Palm Desert - Feb. 26 Allen Carter, Corporate Office - Mar. 4 Joshua Manes, Seacliff Self Storage - Mar. 5 Martin Jasso, Alessandro Self Storage - Mar. 15 Kate Hershey, StorAmerica Tempe - Mar. 15 Phillip Robinson, Country Club Self Storage - Mar. 22 Daniel Dewey, StorAmerica Tempe - Mar. 22 Vanessa Kershaw, 710/Del Amo Self Storage - Mar. 22 Elizabeth Gower-Marnochar, SA Phoenix/24th - Mar. 31 Page 12
Gilbert Oporto, StorAmerica Duarte - April 9 Erik Loll, StorAmerica Phoenix/24th - April 11 Daniel Jimenez, StorAmerica Arcadia - April 13 Sam Kalem, Corporate Office - April 16 Falisha Ramirez, Statewide Self Storage - April 18 Matthew Clancy, Seacliff Self Storage - April 29 Brenda Benitez, 710/Del Amo Self Storage - May 2 Abel Rodriguez, StorAmerica Indio - May 5 Julia Ciarfalia, StorAmerica Montclair - May 15 Anita Ponce, StorAmerica Victorville/La Mesa - May 17 Stacey Won, Alessandro Self Storage - May 28 Cathie Carter, Costa Mesa Self Storage - May 31 Brianna Shiplet, Rancho Cucamonga Self Storage - May 31 Ricci Piccio, Plano Self Storage - June 8 Dolores Alvarez, StorAmerica Palm Springs - June 13 Michelle Ramirez, StorAmerica Palm Desert - June 17 Roxanna Garza, Alessandro Self Storage - June 17 Marsha Archer, Country Club Self Storage - June 17 Jose Gonzalez, StorAmerica Hawaiian Gardens - June 19 Sabrina Gonzalez, StorAmerica Duarte - June 20 Hillary Jimenez, Leave it/Lock it Self Storage - June 22 Monica Soliz, Phoenix 52nd Self Storage - June 30
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JUNE 2010
VOLUME 4
A note from the Editor… … This year, StorAmerica has begun a partnership with All Green Recycling, an environ-
We’d like to thank the following for their assistance in making this issue possible, by sharing their events, and photos.
mentally friendly company. With this service,
Monica Rivera
our company has now become more green-
Erik & Pamela Reeves
oriented than ever before, to help save our
Rodrigo Sanchez
natural resources. Best of all, by recycling we,
Itzania Partida
as a company provide greater exposure vs. our
Joe Suazo
competition, being one of the only self storage
Dee Alvarez
facilities who may be offering Free electronics
Bobby Piccio
recycling in most locations.
Cathie Carter
I want to take this opportunity to thank
Hillary Jimenez
each and everyone who gives me their support with each issue. Respectfully, Lucie Kremer “Our greatest weakness lies in giving up. The most certain way to success is always to try just one more time” Thomas A Edison
Do you have any stories, events, or feedback? Contact the Editor at: sa1107@sbcglobal.net Lucie Kremer Newsletter Chief Editor
CORPORATE HEADQUARTERS 2082 Michelson Drive Suite 212-B | Irvine, CA 92612 Page 14