T HE
C LE V E L A N D
Administrative Staff EXECUTIVE OFFICE Gary Hanson EXECUTIVE DIRECTOR
Rosemary Klena EXECUTIVE ASSISTANT
ORCHES T R A
as of February 1, 2013
CLEVELAND ORCHESTRA MIAMI Holly Hudak MANAGING DIRECTOR
Montserrat Balseiro PATRON DEVELOPMENT & EDUCATION MANAGER
ORCHESTRA OPERATIONS
Etain Elisabeth Connor
Gary Ginstling
Pratima Raju
GENERAL MANAGER
DEVELOPMENT OFFICER ASSOCIATE DEVELOPMENT OFFICER
SEVERANCE HALL Mary Ann Makee DIRECTOR OF FACILITIES MANAGEMENT & OPERATIONS
Laura Clelland ADMINISTRATIVE ASSISTANT
Building Operations Charles L谩szl贸 BUILDING OPERATIONS MANAGER
Janet Montagino ADMINISTRATIVE ASSISTANT
Cherilyn Byers ADMINISTRATIVE ASSISTANT
Julie Kim DIRECTOR OF OPERATIONS
Amy Gill ORCHESTRA OPERATIONS MANAGER
Artistic Administration Mark Williams DIRECTOR, ARTISTIC PLANNING
Randy Elliot ASSISTANT ARTISTIC ADMINISTRATOR
Barb Bodemer DRIVER
Orchestra Personnel Carol Lee Iott DIRECTOR
Karyn Garvin MANAGER
Marla Bentley ORCHESTRA PERSONNEL ASSISTANT
Stage Joe Short STAGE MANAGER
Gil Gerity Thomas Holden John Riley Don Verba STAGEHANDS
Chorus Jill Harbaugh MANAGER
Rachel Novak ASSISTANT TO THE MANAGER
Education & Community Programs Joan Katz Napoli DIRECTOR
Sandra Jones MANAGER, EDUCATION & FAMILY CONCERTS
Erika Richter EDUCATION & COMMUNITY PROGRAMS COORDINATOR
Ashley Smith MANAGER, CLEVELAND ORCHESTRA YOUTH ORCHESTRA
SALES & COMMUNICATIONS Ross Binnie CHIEF MARKETING OFFICER
Sales Julie Stapf
Steve Skunta SENIOR BUILDING ENGINEER
Scott Miller Robert Nock Christopher Downey Michael Evert BUILDING ENGINEERS
DIRECTOR OF SALES
Eric Pugh ADVERTISING & PROMOTIONS MANAGER
Ryan Buckley DIGITAL MARKETING & WEBSITE MANAGER
David Szekeres INTERIM PUBLICATIONS MANAGER
Timothy Parkinson COMMUNICATIONS ASSOCIATE
Jerry Golski GROUP SALES MANAGER
Research Adriane Smith PATRON SYSTEMS MANAGER
Ticket Office Timothy Gaines TICKET OFFICE MANAGER
Joan Eppich ASSOCIATE MANAGER
Mary Ellen Campbell ASSISTANT MANAGER
Monica Berens
Shelia Baugh George Felder Michelle Williams DOOR PERSONS
Quinn Chambers HALL STAFF & CLEANING SUPERVISOR
Steven Washington Pauletta Hughes HALL STAFF LEAD
Antonio Adamson Kervin Hinton Dwayne Johnson Jerome Kelley Darrell Simmons Dwayne Taylor HALL STAFF
Glynis Smith Renee Pettway CLEANING PERSONS
Facility Sales Bob Bellamy FACILITY SALES MANAGER
SUBSCRIPTION REPRESENTATIVE
Patrick Colvin Joclyn Madey Cindy Adams Traci Shillace Mary Ellen Snyder CUSTOMER SERVICE REPRESENTATIVES
Communications Ana Papakhian DIRECTOR
Christine Honolke MEDIA RELATIONS MANAGER
Deborah Hefling ARCHIVIST
Concerts & Special Events Erin Patton Graziani MANAGER
Jennifer Masters ASSOCIATE MANAGER
House Management Judith Diehl HOUSE MANAGER
Adam Clemens ASSOCIATE HOUSE MANAGER
Retail Larry Fox STORE MANAGER
Program Book Eric Sellen EDITOR
Pauline Kivach Gretchen Kolovich Helen Douglas SALES ASSOCIATES
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Administrative Staff
The Cleveland Orchestra