SEPTEMBER 2023
Our air conditioners cause water to cascade down the outside of the building
Page 8 | Valen Projects
We don’t have petrol pumps in the building, so why do we need EV chargers?
Page 10 | Altogether Group
Small changes bring big benefits to your building
Page 20 | MiMOR
LookUpStrata is Australia’s Top Property Blog Dedicated to Strata Living. The site has been providing reliable strata information to lot owners, strata managers and other strata professionals since 2013.
As well as publishing legislative articles to keep their audience up to date with changes to strata, this family owned business is known for their national Q&A service that provides useful responses to lot owners and members of the strata industry. They have created a national network of leading strata specialists across Australia who assist with 100s of the LookUpStrata audiences’ queries every month.
Strata information is distributed freely to their dedicated audience of readers via regular Webinars, Magazines and Newsletters. The LookUpStrata audience also has free access to The LookUpStrata Directory, showcasing 100s of strata service professionals from across Australia. To take a look at the LookUpStrata Directory, flip to the end of this magazine.
Nikki began building LookUpStrata back in 2012 and officially launched the company early 2013. With a background in Information Management, LookUpStrata has helped Nikki realise her mission of providing detailed, practical, and easy to understand strata information to all Australians.
Nikki shares her time between three companies, including Tower Body Corporate, a body corporate company in SEQ.
Nikki is also known for presenting regular strata webinars, where LookUpStrata hosts a strata expert to cover a specific topic and respond to audience questions.
Liza came on board in early 2020 to bring structure to LookUpStrata. She has a passion for processes, growth and education. This quickly resulted in the creation of The Strata Magazine released monthly in New South Wales and Queensland, and bi-monthly in Western Australia and Victoria. As of 2021, LookUpStrata now produce 33 state based online magazines a year.
Among other daily tasks, Liza is involved in scheduling and liaising with upcoming webinar presenters, sourcing responses to audience questions and assisting strata service professionals who are interested in growing their business.
https://www.lookupstrata.com.au/about-us/
→ administration@lookupstrata.com.au
Liza Jovicic Sales and Content Manager4 What qualifies as a serious defect?
Bruce McKenzie, Sedgwick
6 Owner’s right to privacy
Leanne Habib, Premium Strata
8 Our air conditioners cause water to cascade down the outside of the building
Michael Hopwood, Valen Projects
10 We don’t have petrol pumps in the building, so why do we need EV chargers?
Allan Parker, Altogether Group
12 If strata reimburse me for items damaged during insurance work, who owns the items?
Tyrone Shandiman, Strata Insurance Solutions
14 Are we covered by the schedule 2 by-laws?
Leanne Habib, Premium Strata
16 If you purchase a unit with non compliant flooring, who pays to replace the flooring?
Allison Benson, Kerin Benson Lawyers
18 Playing safe with strata repairs
Tim Kurniadi, Paynter Dixon
20 Small changes bring big benefits to your building
Jake Sharp, MiMOR
22 Customer-centric approach. Ensuring fairness in embedded networks
Sarah Shevy, Energy On
24 What happens to the capital works fund in a collective sale?
Tim Sara, Strata Choice
26 Making building defects a thing of the past
BCRC
28 Retrospective approval stating the owners corporation accepts the structure as built
Pierrette Khoury, Khoury Lawyers
30 Repainting your building? It’s a big decision
CPR Facade Upgrade Specialists
32 Should the strata manager chair the meeting?
Rod Smith, The Strata Collective
34 Balconies, responsibilities and the centre-line rule
Matthew Jenkins, Bannermans Lawyers
36 If you know how strata works, do you still need to get a strata report?
Michael Ferrier, Eyeon Property Inspections
40 The NSW LookUpStrata Directory
Project Intervene is a program to resolve serious defects in the common property of buildings that are up to ten years old. So what is the definition of a serious defect?
• Fire Safety Systems: fire safety systems for a building within the meaning of the Building Code. Example – obstructed sprinklers.
A serious defect is a failure to comply with the performance of the Building Code of Australia.
A serious defect is a failure to comply with the performance of the Building Code of Australia. This may include defective design or faulty workmanship relating to five elements:
• Waterproofing: mould, water ingress, membrane failure. Examples – often seen in planter boxes, rooftop balconies or roofs.
• Structure: Internal and external load bearing components of a building that are essential for the stability of the building or part of it. Examples – cracks in concrete over three millimetres and where movement is evident, seepage from cracking, and honeycombing.
• Enclosure: Separates the interior from the exterior, including windows, doors, walls, roof and cladding. Examples – water ingress around cavity flashing, leaking windows, cracking facades, combustible cladding and shattered balustrades.
• Services: mechanical, plumbing and electrical services. Examples – incorrect height of fire hydrants, obstruction to fire safety equipment, missing fire safety equipment, inadequate ventilation systems, and non-compliant switchboards.
Bruce McKenzie | Sedgwick bruce.mckenzie@au.sedgwick.com
If window replacements in our building have the potential to affect privacy of my courtyard, is it possible to request this be taken into consideration during the decision-making process for the work?
Our building is replacing double hung windows with awning windows.
My lot is the only one in the block with a courtyard. Some of the windows on the first floor overlook my courtyard.
I’m concerned about lack of privacy once the new windows are installed. Can I request that the windows overlooking my courtyard remain as double hung windows or have translucent screens installed?
You can approach your owners corporation, but they do not appear to be under any duty to accommodate your wishes.
Although we are not lawyers, we understand there is no general common law right to privacy in New South Wales.
Unfortunately, there will be competing interests in the uniformity of the building and your wish to preserve your privacy.
You can approach your owners corporation, but they do not appear to be under any duty to accommodate your wishes. Further, the owners corporation may have council approval authorising the installation of the awning windows.
Leanne Habib | Premium Strata info@premiumstrata.com.auREAD MORE HERE
Developers installed large air conditioning units on balconies in our new seven storey building. The balconies do not have any drainage. When operating, water pours out of the air conditioners and cascades down the outside of the building. What can we do?
I live in a new seven level unit complex in Tweed Heads with 13 units. Outside air conditioner units were to be installed on the roof, but the substantial units were instead installed on individual balconies.
The balconies have no drainage. When the air conditioners are on heat mode, water pours out of the units and over the balcony edge down onto units below.
The air conditioner installer has been to the site and states this is normal and nothing can be done as there are no drains for the water to flow into. If all residents run their air conditioners, water cascades down the outside of the building and enters lower level balconies.
Is there any legislation stating that air conditioners must have drainage to remove excess water? What can we do about this?
Obtain advice from a suitably qualified and experienced expert Mechanical (HVAC) Engineer to provide you with project specific advice in relation to any potential requirements for drainage.
Our recommendation is to obtain advice from a suitably qualified and experienced expert Mechanical (HVAC) Engineer to provide you with project specific advice in relation to any potential requirements for drainage. Following, you need to consider whether any proposed alterations to the existing air conditioning units and their associated services trigger any requirements under the Local Planning Authority Rules and Regulations and the NSW Design & Building Practitioners Act 2020.
Michael Hopwood | Valen Projects m.hopwood@valenprojects.com.auREAD MORE HERE
Our air conditioners cause water to cascade down the outside of the building
When you finance your strata project with Lannock, you are dealing with the industry experts. Having operated for nearly 20 years, our friendly team have the knowledge and experience to deliver the funds you require.
We finance capital works for owner corporations and body corporates around Australia including repairs, renovations, cladding rectification, defect rectification, strata asset renewal, professional services, litigation and re-development.
Get in touch with us to find out why borrowing should be part of the funding mix in your strata corporation.
Petrol pumps aren’t installed in the building’s car park so why should we consider installing EV charges?
The need for installing EV chargers relates to convenience.
The need for installing EV chargers relates to convenience. At the moment, to refuel an electric vehicle, the infrastructure does not exist at the level that petrol pumps exist throughout the community. Even the very best charging option which is the fast DC charger will see you wait 15 to 20 minutes for your vehicle to be charged.
Owners of electric vehicles will be seeking to have convenient charging options available to them. From that perspective, it is different to the petrol application.
Strata buildings have a question to answer. Do they want to provide that convenient charging provision and if they do, how do they want to bear that cost and how they want to share that cost?
Allan Parker | Altogether Group aparker@altogethergroup.com.au
At Altogether, we’re a multi-utility service provider on a mission to make the world a brighter place.
We’re passionate about creating sustainable communities. Leaders in the utility industry, we continuously lobby the government on matters to help improve customer protections. With imminent legislation changes on the way, we’re also well positioned to help Strata Managers and Body Corporates navigate their way through the new obligations and rights. That’s why we’re here to help with the Altogether Academy.
Altogether Academy is a program that will educate, empower, and support all strata managers, while covering education topics such as:
• Energy fundamentals
• Embedded networks
• Sustainable technology such as electric vehicle charging capability
• Utility data and metering
• Government reform and utility regulation
The program will give you the opportunity to learn from some of the energy industry’s most experienced voices, learn soft skills and take part in networking opportunities. Take control of your career, embrace Altogether Academy and talk to a Senior Energy Consultant today.
If strata reimburse me for items damaged during insurance work, who owns the items?
During strata insurance work to my lot, items were damaged. I’m to replace the items and submit receipts for reimbursement from the strata trust. Who owns the items?
I recently had strata insurance works to my lot after water ingress from a flood. During the works, the strata insurance builder damaged several items, such as my oven, sink, furniture and built-in joinery.
I claimed replacement costs. I’m to buy the items and claim reimbursement from the strata trust as they must approve the works or replaced items and then claim tax. As these items are taxable to the trust, who owns them?
The rightful owner of the mentioned items, which are part of a lot, remains the lot owner, and these items are considered the lot owner’s property.
It appears the insurer has settled the owner’s corporation for the damaged items. If the owners corporation is registered for GST, the insurer will settle the claim net of GST, as the owners corporation can later claim back the GST amount.
To facilitate the GST claim, the owners corporation requires invoices to be provided. Therefore, they have requested you to submit invoices before reimbursing the funds.
It is important to note that the insured building, including the oven, sink, and built-in joinery, is covered under the strata insurance. However, your furniture is not covered under the strata insurance.
Since the insurer’s builder caused damage to your personal property, the insurer appears to have covered these costs and settled the claim in a similar manner as insured items, deducting GST and making the payment to the owners corporation.
Regarding the issue of ownership, even though the owners corporation is paying for the items to facilitate an insurance claim, the rightful owner of the mentioned items, which are part of a lot, remains the lot owner, and these items are considered the lot owner’s property.
Tyrone Shandiman | Strata Insurance Solutions tshandiman@iaa.net.au
Our complex has been under schedule 2 by-laws since 1978. Are we covered by the schedule 2 by-laws? Do we need to lodge these with the government, or are these by-laws automatically part of our complex?
Our block of 7 villas in Sydney is self managed. We have not updated our bylaws as we believe the schedule 2 by-laws are acceptable. A property manager who manages one of the villas has told us the tenants can do whatever they want because our scheme is not covered by any by-laws. The complex was incorporated as a strata scheme in 1978 and has always operated under the schedule 2 by-laws. Are we covered by the schedule 2 by-laws? Do we need to lodge the schedule 2 by-laws with the government, or are these by-laws automatically part of our complex?
Schedule 2 by-laws automatically apply.
For strata schemes registered prior to 1 July 1997, the by-laws are set out in Schedule 2 of the Strata Schemes Management Regulation 2016 together with any special bylaws registered on the certificate of title for the common property. Schedule 2 by-laws automatically apply, but nothing prevents you from repealing them in their entirety and, for example, substituting them with those set out in Schedule 3 or some combination of both.
If you do a title search for your scheme, you will see that the above is automatically updated on the certificate of title (without you having to do anything).
Leanne Habib | Premium Strata info@premiumstrata.com.au
My daughter recently bought an apartment with non compliant flooring. Who is responsible for the cost of work to replace the flooring?
My daughter recently bought an apartment with non compliant flooring. The owners corporation knew about the work but has done nothing to rectify the situation. She would like to replace the flooring so it complies. Who is responsible for the cost of work to replace the non compliant flooring?
If flooring was installed without approval, as the current lot owner, your daughter will be responsible and should look at whether she can claim against the previous owner.
Who is responsible depends on who did the work to the flooring and what portion of it is common property.
If it is original flooring and all common property, then the owners corporation is likely responsible and may have a claim against the builder. If it is not original flooring and is common property or lot property, I suggest looking for approval to install the new flooring as it will likely have conditions on it. If the flooring was installed but not approved, your daughter will be responsible as the current lot owner and should look at whether she can claim against the previous owner.
Allison Benson | Kerin Benson Lawyers allison@kerinbensonlawyers.com.auREAD MORE HERE
If you purchase a unit with non compliant flooring, who pays to replace the flooring?
We are proud of the achievements of our team over the past 12 months. These significant annual accomplishments reflect our team’s exceptional expertise, experience and commitment to delivering outstanding reports for our clients.
Working at height is key to remedial building work in a strata scheme, especially in multi-storey buildings. This high-risk environment emphasises the importance of safety to all stakeholders, from lot owners and building occupants, to contracted businesses and workers on site. Stringent regulations are in place, so why is safety still problematic for the strata sector? NSW Minister for Work
Health and Safety Sophie Cotsis recently launched a 12-month campaign of surprise visits of construction sites, targeting the alarming rise of ‘fall from heights’ which result in injury and death.
With more than 15 years of industry experience, Tim Kurniadi heads up Paynter Dixon’s Remedial division. He draws attention to the level of safety awareness across the sector.
“The majority of operators have the best of intentions,
but I’m concerned by those who view safety through their own risk matrix or bias,” says Tim. “They may believe their work practices are safe, but do they meet the requirements of Safe Work Australia?”
Look for dedicated inhouse expertise
Tim has advice for strata committees and decision makers tasked with appointing remedial builders for strata repairs to common property.
“Look closely at the structure of the business. Is there
Residential project in Waterlooa dedicated resource or professional overseeing safety? This inhouse capability enables the business to keep pace with safety requirements as determined by regulatory bodies, and to drive best practice within the business.”
As a commercial construction company, Paynter Dixon has a dedicated HSEQ Manager with oversight of safety.
Accreditation with a reputable safety scheme can demonstrate excellence –but take note of the detail.
“The auditing process and resulting benchmark for accreditation can vary,” says Tim. “Certain schemes confine their assessment to a specific project or point in time, which can appeal to businesses seeking a more convenient option. Think of a driver who only conforms to the speed limit when the speed camera is sign-posted.”
In comparison, to be accredited by the Federal Safety Commissioner (FSC),
builders must have rigorous safety management systems in place and demonstrate that they are being implemented and followed on-site. To this end, Paynter Dixon undergoes rigorous auditing to maintain accreditation with the FSC.
“However, most remedial building companies are unlikely to achieve FSC accreditation. This underlines the importance of scrutinising the company before signing on the dotted line. How will they meet their legal obligations under the WHS Act? What systems are in place to manage safety on site? How will they ensure sub-contracted businesses are compliant?”
Behind-the-scenes planning is largely invisible to the observer. Hence, be wary of making positive judgements and assumptions based purely on what you see on site, advises Tim.
“A rope technician in a harness may appear safe, but have the multitude of requirements for working at height been
correctly followed? How is that worker safely tethered? What is the rescue plan in event of an emergency? Is there a rope technician assigned for rescue? The list goes on.”
This ‘invisible’ groundwork is comprehensive, from risk assessments, safe work method statements and construction methodologies, to hazard control measures, monitoring systems and compliance checks.
Choose wisely
Working with a reputable remedial partner from the outset can make a telling difference in managing risk.
“In this age of increased regulatory and public scrutiny, investing in trusted expertise is your best approach to managing safety in the strata community, while also safeguarding reputation and property value in the long-term.”
How do you keep track of your building’s assets like fire extinguishers and defibrillators? These items are expensive, but increasing their security may be easier than you think!
You can easily track your building’s assets.
Did you know you can easily track your building’s assets? Products can be installed on items without anyone really knowing a tracker is there.
You can use trackers on defibrillators, fire equipment, even access keys. We’ve dealt with a lot of buildings where fire extinguishers have been taken or used without authorisation.
If a tradie accidentally takes the keys, you’ll know who has then and where they are.
These products are really handy. You can set trackers up to send an alert when an item is moved. You’ll know if the fire extinguisher is being moved for servicing at 2 pm by a technician or if someone is messing around with it at 2 am on a weekend.
There are also products that can detect when something is happening like a flood in a pump room. If the water gets to a certain level an alert is activated, the plumber can get automatically notified and they can tend to the matter very quickly.
Jake Sharp | MiMOR jake@mimor.com.au
Every building should have a digital system in 2023. MiMOR’s industry-leading online strata management software provides features that remove unnecessary frustrations by automating everyday tasks and providing information to residents at the click of a button.
MiMOR can turn any building digital no matter the age or size. Streamlined communication between residents, managers and owners. Convenient, central, online hub for information and alerts. Accessible anywhere, anytime with great functionality and an easy setup.
We sat down with Clive Pearce, the Managing Director of Energy On, to gain insights into the company's perspective on the ongoing Embedded Network and Hot Water review in New South Wales With the aim of fostering a clearer understanding, Clive sheds light on how Energy On approaches the review and its commitment to safeguarding the interests of customers within Embedded Networks Discover how Energy On ensures fair pricing, addresses concerns, maintains a transparent and ethical approach, and strives to provide value to both owners and occupants in these networks.
Recent media attention raised concerns about customers being charged uncapped, high prices within Embedded Networks. How does Energy On ensure that pricing for its Embedded Network customers remains fair and competitive?
Maintaining fair and competitive pricing for our Embedded Network customers is a top priority at Energy On. We take a multipronged approach to achieve this While the Default Market Offer (DMO) isn't directly applicable to Embedded Networks, we use it as a reference point. Our pricing is consistently set below the DMO, and we constantly compare our rates with the competitive market This ensures that our customers don't face what could potentially be high costs. Additionally, we have a clear pricing policy and procedure in place that helps us address customers' pricing queries while maintaining a consistent and transparent approach We want our customers to have the confidence that they are getting fair and competitive rates.
There are instances of residents receiving exceptionally high charges for hot water in Embedded Networks How does Energy On approach pricing for services like hot water to ensure that customers are not faced with exorbitant bills?
Pricing for services like hot water in Embedded Networks can indeed vary, given the different setups and sources. At Energy On, we strongly support IPART's review on this matter and believe there should be some kind of market cap, similar to the DMO
Much like the setting of electricity rates, Energy On consults each network specifically on where hot water rates should be set This ensures that we have the support of our clients before rolling out any rate increases.
It may be worth noting that the underlying costs associated with the provision of hot water, usually gas or electricity, have increased significantly over time Any price cap will need to consider this fact It does present opportunities for the electrification of networks and increasing their efficiencies.
The Independent Pricing and Regulatory Tribunal (IPART) is considering recommending a maximum price cap for customers on embedded energy networks How does Energy On determine its pricing structures, and do you believe a price cap is necessary for maintaining fairness?
IPART's considerations are important for the industry In the past, the Standing Offer has provided a benchmark for pricing in Embedded Networks Energy On has always been proactive about ensuring our prices remain reasonable and below the Standing Offer and DMO
Energy On’s pricing structure regarding rates is based on each Embedded Network specifically. We engage with the Owners to determine what outcome they want to achieve in the short and long term, recommend rates, and then roll out promptly These recommendations have always been under the DMO and Standing Offer During the COVID-19 Pandemic, we were proud to hold off on any rate increases
One of the issues raised was the lack of ability for residents on Embedded Networks to shop around for a better energy deal How does Energy On address this and provide options for residents to make informed choices?
We are committed to addressing this concern head-on Our customers' freedom to shop around is important to us, and we have always supported their power of choice If a customer finds a competitive and comparable offer in the market, they can bring these quotes to us for evaluation. As part of our procedure, we evaluate customers' offers then try to match or get close to what they found in the market. Our rates are designed to be consistently competitive in the market, and if an occupier approaches us with a valid offer, we strive to match it
How do you envision the future of Embedded Networks? How do you plan to address challenges and concerns while continuing to provide value to both owners and occupiers in these networks?
Looking ahead, the future of Embedded Networks is exciting and full of potential. We're seeing a shift towards distributed generation, renewables, and microgrids These advancements align well with the efficiency Embedded Networks offer in distributing electricity within sites We'll continue to endorse the use of solar energy within Embedded Networks, ensuring equitable distribution of renewable benefits. We're dedicated to futureproofing our networks, staying up to date with regulations and integrating technologies like EV chargers, batteries, and renewables Our commitment to sustainability drives our innovation, aiming to provide value to both owners and occupiers while addressing evolving challenges and concerns
In the survey available on the IPART website, customers are encouraged to provide their experiences with Embedded Networks Can you share some success stories or positive feedback from Energy On's customers that highlight the benefits of being part of an Embedded Network?
We're very proud of the positive feedback we've received from our customers Many have shared their experiences on platforms like Google, where we've received great reviews and have an average of 4.7 Stars. Our proactive approach to communication, ensuring explicit informed consent, transparent pricing, and policies being available on our website, has built a strong foundation of trust Customers also value our Customer Service Team's readiness to answer questions and assist with a high level of professionalism Customers are continually impressed by our Customer Service Team who prioritise support, following up on queries and delivering on what they promise
One customer was having trouble understanding her invoices and payments Our Team patiently explained what an Embedded Network is, how they are invoiced and then what the invoice means Once the customer made payment, our Team member called first thing the following morning to confirm payment had been received The customer was very impressed Customers appreciate talking to a local call centre, who deal with them compassionately and respectfully.
If you would like to discuss yo needs To express your interes
Email: Community@EnergyOn
Phone: 1300 323 263 asdfsadfasdf
...aiming to provide value to both owners and occupiers while addressing evolving challenges and concerns.
What happens to the capital works fund if the strata is terminated as part of a collective sale? Do the funds get redistributed to owners, or does the purchaser keep the fund as part of the purchase?
It would ultimately depend on the negotiated outcome agreed to by the owners corporation and purchaser.
It would ultimately depend on the negotiated outcome agreed to by the owners corporation and purchaser (developer) and settlement price therein.
Under section 77 of the Strata Schemes Management Act 2015 (NSW), there is the option for the owners corporation to distribute funds from the administrative or capital works fund. This would require a unanimous resolution by the owners corporation in a general meeting. The funds would be distributed back to the owners in accordance with their unit entitlements
Tim Sara | Strata Choice tsara@stratachoice.com.au
READ MORE HERE
Addressing structural durability issues and defects in newly completed or older buildings with appropriate remediation practices can present significant technical and financial challenges to strata property owners.
Whether it is concrete, timber, steel, coatings or brickwork, the wrong material selection in the design of a new structure can make or break a project. This can have costly long-term consequences if maintenance and repairs are required to remediate any defects postconstruction.
In order to minimise lifecycle costs, prevent structural deterioration, and provide a safe and reliable asset, contractors, strata managers and property owners must rely on unique consultative expertise that can accurately diagnose and solve building defects and performance issues in their early stages
Leading construction materials and durability consultants BCRC understand the important role that durability design plays in extending the structural life of an asset.
For over 30 years, BCRC have applied technical expertise to both new and older structures, from single residential dwellings to high-rise urban developments, handling issues from corrosion, concrete cancer, thermal cracking and magnesite, to water leaks and flammable cladding.
The majority of BCRC’s work is focused on concrete in the start-up stage of a project to ensure appropriate methods are implemented to prevent issues later in an asset’s life.
BCRC general manager Marius du Preez says durability and performance related factors of structural materials such as concrete and steel are often overlooked in the design stage of residential infrastructure projects.
“Although these materials are known for their structurally sound properties, and typically form the foundation of any project, they are prone to issues like cracking, corrosion, and deformation over the project lifecycle,” he said.
“Many critical considerations exist in new constructions, including detailed design reviews, strength and risk assessments, performance monitoring, materials selection and reinforcement, and the application of specialty protective coatings.
“Our core job is to devise a blueprint based on materials selection and how serviceability will be achieved over the asset’s design life. That’s why we offer advice based on durability design models for issues such as thermal analysis, cracking assessment, tunnel and tank corrosion, chloride penetration, permeability, sorptivity, physical properties, corrosion rate, carbonation, sulphate attack, and alkali silica reactivity.”
When it comes to strata apartments, BCRC helps contractors resolve issues where specifications have not been met, or where damage has occurred, designing concrete mixes that are economical, fit-for-purpose, easy to place and finish, and meet engineering design requirements.
Structural assessment and corrosion control solutions form a key part of the consultancy’s expertise when implementing solutions for maximising durability, mechanical integrity and reliability of steel assets.
Mr du Preez highlighted their ability to diagnose corrosion mechanisms present in metallic structures and provide remedial building management solutions that return structural integrity back to the asset.
“We provide independent corrosion assessments to contractors proposing remediation and upgrades, while also dealing with
structure repair and cathodic protection design, flammability testing, specialised non-destructive testing, timber assessments, building forensic reports, litigation, disputes and insurance claims.
Understanding the safe and productive working life of a structural asset is critical to realising its effective lifetime value based on the construction or purchase cost. Owners must be informed of potential risks to their property and the remedial works available to avoid repair cost blow-outs or structural failure.
As part of BCRC’s fully integrated asset management system, the company adopts SMART Inspect (inspection and testing), CREAD™ (durability modelling), and EPIC Repair (innovative repair solutions).
Its proprietary service life modeling process CREAD™ is deployed following SMART Inspect forensic analysis and testing, and used to conduct reliable engineering and probabilistic analysis to predict residual life of a building, identify and mitigate risks, and optimise repair and maintenance strategies.
CREAD™ is a fundamental component of durability plans and the tender design process. It sets out the approach for construction teams so they understand the key exposures, client requirements, and deterioration mechanisms.
BCRC’s EPIC Repair approach takes into account factors such as the cause of failure, extent of the damage, and expected residual asset service life.
It provides a system for selecting the most appropriate design, repair specification and protection methods that meet specific client needs.
Whether it’s conventional low-cost patching and coating repairs in small, isolated areas, or cathodic protection such as the use of sacrificial anode systems for concrete providing full code required depolarisations, you can be confident BCRC has the unique repair system to suit your building.
If your residential complex suffers from corrosion, concrete cancer, cracking, magnesite, water leaks or flammable cladding, then it’s time to bring in the technical experts. From seaside suburbs to city centres, construction materials and durability consultants
BCRC have diagnosed and solved building defects for some of Australia’s major urban developments for the over 30 years.
Whether it’s designing new buildings or restoring older structures, single residential dwellings or 50-storey towers, we work with strata managers, contractors and property owners to deliver practical, cost-effective solutions that extend the structural life of their assets.
We offer a suite of services
Remedial management services
Durability planning and modelling
Repair specification and design
Flammability testing
Insurance claim reports
Contact
Inspection and structural material analysis
Defects analysis and liability management
Materials expertise
Building dilapidation and forensic reports
Tender and contract services
sydney@bcrc.com.au
www.bcrc.com.au
An owner enclosed his balcony to create any additional liveable space. Retrospective approval included a motion that the owners corporation accepts the structure as built. The owners corporation has accepted this. What risk does this expose us to?
Without correct approvals, an owner in our ten lot strata scheme has enclosed his balcony with glass panels/doors to create an additional liveable space. This work changes the outside appearance of the building
He completed the work without council approval or complying with the Design and Builders Practitioners Act or owners corporation approval which he subsequently obtained eight months later.
His motion to seek approval was subsequently changed at the meeting to include that the owners corporation accepts the structure as built. In other words, the owners accept an illegal non complying structure on the building. This potentially affects the building insurance and the value of the building and individual units. I objected that the change in the motion materially changed the intent of the original motion, which was to approve the enclosure off the balcony, not the enclosure on the balcony.
The owners corporation now does not wish to request compliance. Does this expose us to any risk? As an owner, what can I do?
This owner who has enclosed his balcony should submit a special by-law to the owners corporation for approval to ensure he remains responsible and liable for the ongoing maintenance. You could seek to have this motion brought up at the next general meeting. The difficulty here is that the lot owner can seek to obtain retrospective approval from the owners corporation.
At the meeting, you may wish to raise that the owner completed the work without compliance with the Strata Schemes Management Act 2015 and requirements of the Design and Builders Practitioners Act. The Owners Corporation could consider escalating this matter to the Tribunal to enforce the breach of the by-laws. I would be happy to advise further with you directly in this regard.
Pierrette Khoury | Khoury Lawyers pierrette@khourylawyers.com.au
We understand that choosing the right people to upgrade the facade of your building is one of the biggest decisions a Strata Committee will ever make. Our mission is to help make that decision as informed as possible whilst ensuring the project itself is painless for both the Committee and the building owners.
Over 30 years in the industry means CPR has a deep understanding of client needs. We know that providing a professional process - on time and on budget - is just as impor tant as delivering a
We understand that choosing the right people to upgrade the exterior of your building is one of the biggest decisions a Strata Committee has to make.
We have been refining the PaintLab System over the last 25 years. At its core is our patented rope access system (PEARS) that negates the need for costly scaffolding, making us safer, faster, quieter and more efficient. Furthermore, we employ our own tradesmen, so our workforce is consistent, reliable and committed to quality.
We only use the highest quality products. Our insistence on using only the highest quality remedial products and paints from Dulux, Wattyl and Taubmans ensures the facades we upgrade stay looking better longer That’s why we offer a 10 Year Warranty (12 years with Lifetime Aftercare!)
The peace of mind in getting the job done well. We are proud to have so many positive testimonials from our happy customers.
CPR consistently provides high quality remedial building works in conjunction with our repainting services. We also carry out exterior cleaning services as a stand alone offering. These services are available in Sydney, Melbourne and Canberra. To date, CPR has completed over 300 major projects.
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Why does our strata manager insist their role includes chairing the meeting, which is part of what they have been engaged to do? Isn’t this the role of the chairperson?
As chairperson of our committee, I’d like to clarify my role.
Schedule 2, Part 3, Clause 8 states that the chairperson of the owners corporation is to preside at any meeting where the chairperson is present.
If the chairperson is away, the committee must elect someone from the committee to chair the meeting, which also means that the person elected must be entitled to vote.
Why does our strata manager insist their role includes chairing the meeting and this is part of what they have been engaged to do?
If I let the strata manager chair the meeting, I am not fulfilling my (basically) only duty. Are they contravening the Strata Schemes Management Act 2015 as they are not a committee member and not entitled to vote?
Some appointed chairpersons may not be willing to perform that duty, but why have a chairperson at all if that is the case? What’s the point of the Management Act if strata managers override the obligations of the chairperson?
You are correct in your email. If the chairperson wants to chair the meeting, they are entitled to do so.
The strata committee can also elect a member of the strata committee to chair the meeting if the chairperson is not present.
The strata managing agent is often delegated the function of chairing the meeting under their delegations outlined in the Strata Management Agency Agreement. This doesn’t override the role of the chairperson.
Rod Smith | The Strata Collective rsmith@thestratacollective.com.auThe Strata Collective was formed with a simple goal –to provide a professional strata management service to clients who want a close, personal relationship with their Strata Manager.
We are a next generation Strata Management business that you can count on.
Find out more about our award-winning services at thestratacollective.com.au
If the chairperson wants to chair the meeting, they are entitled to do so.
For a building built before 1974, has our strata management company breached their responsibilities by not informing our executive committee that owners of all units are liable for their balcony remedial repairs?
Our nine unit apartment recently had remedial works done for concrete spalling and painting balconies and external/internal common areas. The block was registered in 1968.
As the building was built before July 1974, are balconies the responsibility of each owner? Our capital works fund paid for all repairs.
Should our strata management have advised us of this? If balconies are the owners’ responsibility, can we seek compensation from our strata managers for their failure to highlight NSW strata legislation?
What action can the executive committee take with our strata management company?
Has our strata management company breached their responsibilities by not informing our executive committee that owners of all units are liable for their balcony remedial repairs?
The ‘centre-line’ rule does not make balconies the responsibility of lot owners.
The ‘centre-line’ rule applies to strata plans registered prior to 1 July 1974.
It does not make balconies the responsibility of lot owners. It only applies to structures shown on the strata plan that adjoin two parts of the same lot.
The most common occurrence of this is the doors, walls and windows separating a lot and the balcony of the same lot. Provided that this structure is shown on the strata plan and provided that the strata plan does not have any contrary notations, the walls, doors and windows that separate the lot from the balcony would be lot property and the responsibility of the lot owner to repair and maintain.
This rule works up and down as well. For instance, the slab between a two level unit is part of the lot as it is a structure that adjoins two parts of the same lot.
To determine whether the balcony structure, such as the balcony slab, balustrade and ceiling, is lot or common property, it would be determined in the usual way and would most likely be common property.
Therefore, if the concrete spalling occurred in the balcony slab or balustrade, it would most likely still be the responsibility of the owners corporation to repair and maintain.
This is a very tricky area. Your owners corporation may wish to seek specific legal advice.
Matthew Jenkins | Bannermans Lawyers enquiries@bannermans.com.auA R E Y O U R O W N E R S A D E Q U A T E L Y I N S U R E D ?
If you know how strata works, do you still need to get a strata report?
If you live in strata, do you need to get a strata report when buying your next strata apartment? Are all strata’s the same?
If you live in a strata building and you’ve had a relatively good experience, you’d probably consider purchasing a strata property again. Your building is well run, and you’ve had the inevitable increase in levies, but overall, it’s been a great experience. You love strata living.
When you are ready to move, you browse strata properties and choose apartment living again. Should you get a strata report? Everything was OK last time, so why should this be any different? Are all strata’s the same?
If you live in strata and are considering moving to a new building, be aware that it may not be the same animal.
Your next experience will almost definitely not be the same. Say you’ve been living in a relatively small, simple building. You pay levies. You may have never been to a meeting or read the minutes, but you haven’t had any issues. You consider moving into a shinier newer building with better facilities, perhaps a pool. Suddenly, you find this building has defects or fire safety issues, and the experience will be very different, probably much worse.
Not all buildings have issues. There are a lot of great buildings out there. Apartment living is fantastic for many, but there have been some high profile cases where the experience has been terrible.
If you live in strata and are considering moving to a new building, be aware that it may not be the same animal at all. A lot of the focus has been around newer buildings, and certainly a lot of the issues that we see where there are massive ongoing problems are often in newer buildings.
Purchasers have bought off the plan based on lovely projections and photos. They get into the building and find many things haven’t been built well. Some builders and developers are better than others at building apartments but also in terms of fixing defects. Often that doesn’t end happily, and owners finish up taking legal action. It gets costly. There may be an agreement to fix defects or a monetary settlement, but that doesn’t necessarily cover the cost of all the rectification works. Imagine how disruptive, expensive and time consuming it would be to pull out all the bathrooms in a building.
People may not be aware of a range of issues, but you can better understand how it relates to a particular building by asking questions and
pushing back a little bit. Try and find out more about what’s going on. We’ve had customers bold enough to knock on doors in the building and ask owners about their experience.
Also, how does the building look? Good or a bit tired? If it looks a bit tired, maintenance isn’t great. Perhaps they have money concerns, so they keep pushing maintenance back. Gradually the quality of that building will decline, and it’s going to have an impact on property values.
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Both renters and owners can make the switch. And even common areas of apartment buildings can switch to renewable energy.
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Strata Matters conference 2023: Future ready
Information is power, and that’s what you’ll get by attending the OCN (Owners Corporation Network) Strata Matters conference this month
You will learn:
making good decisions for your asset in challenging times how to best respond to your apartment community how to respond to emergencies, and, importantly… what decisions you can make today to futureproof and optimise the value of your investment
Hear from the experts, including Government and Industry stakeholders. If you care, you need to attend, so what are you waiting for? Book now as places are limited!
Find out more and reserve your place.
Friday 22 September 10am to 2pm
The Miller Hotel, 54 McLaren Street, North Sydney
LookUpStrata
Australia’s Strata Title Information Site
W: https://www.lookupstrata.com.au/
E: administration@lookupstrata.com.au
Strata Community Association
P: 02 9492 8200
W: https://www.strata.community/
E: admin@strata.community
Owners Corporation Network
The Independent Voice of Strata Owners
W: https://ocn.org.au/
E: enquiries@ocn.org.au
Your Strata Property
Demystifying the legal complexities of apartment living
W: https://www.yourstrataproperty.com.au/
E: amanda@yourstrataproperty.com.au
LUNA
Building and Facilities Manager
P: 1800 00 LUNA (5862)
W: https://www.luna.management/
E: info@luna.management
First Facility Management Pty Ltd
Putting You First
P: 0402 083 404
W: https://firstfm.net.au/
E: admin@firstfm.net.au
RFM Facility Management Pty Ltd
Strata and Specialist Cleaners
P: 1300 402 524
W: https://www.rfmfacilitymanagement.com.au/
E: nathan@rfmfacilitymanagement.com.au
Elite Building Managers Australia
Education for Building Managers
P: 0420 520 976
W: https://www.elitebma.com/
E: matt@elitebma.com
Ki Creative Design
Purposeful Design Solutions
P: 0451 541 006
E: kiara.mcilroy@gmail.com
Mimor
Connecting People – Creating Communities
P: 1300 064 667
W: https://www.mimor.com.au/
E: info@mimor.com.au
Stratabox
Building Confidence
P: 1300 651 506
W: https://stratabox.com.au/
E: contact@stratabox.com.au
Urbanise
Automate your workload to increase efficiency.
P: 1300 832 852
W: https://www.urbanise.com/
E: marketing@urbanise.com
Resvu
Customer Service Software for Strata
P: 08 7477 8991
W: https://resvu.io/
E: enquiries@resvu.com.au
StrataMax
Streamlining strata
P: 1800 656 368
W: https://www.stratamax.com/
E: info@stratamax.com
MYBOS
Building Management - Residential & FM Schemes
P: 1300 912 386
W: https://www.mybos.com.au/
E: sam@mybos.com.au
StrataVault
Connecting people, processes, and applications
P: 1300 082 858
W: https://globalvaults.com.au/
E: team@thestratavault.com
Network Pacific Strata Franchise
Join our successful team
P: 03 9999 5488
W: www.networkpacificstratafranchise.com.au/
E: networkpacific@franchisedevelopments.com.au
Sedgwick
Building Consultancy Division & Repair Solutions
W: https://www.sedgwick.com/solutions/global/au
E: sales@au.sedgwick.com
QIA Group
Comapliance Made Easy
P: 1300 309 201
W: https://www.qiagroup.com.au/
E: info@qiagroup.com.au
BIV Reports
Specialist in Strata Compliance Reports
P: 1300 107 280
W: https://www.biv.com.au/
E: biv@biv.com.au
GQS
Quantity Surveyors & Building Consultants
P: 1300 290 235
W: https://gqs.com.au/
E: info@gqs.com.au
Seymour Consultants
Body Corporate Report Specialists
W: https://www.seymourconsultants.com.au/
E: info@seymourconsultants.com.au
Roscon
Property services & facilities management
P: 1800 767 266
W: https://www.roscon.com.au/
E: info@roscon.com
Budget Vals
Built For Strata
P: 1300 148 150
W: https://www.budgetvals.com.au/
E: reports@budgetvals.com.au
Leary & Partners
Quantity surveying services since 1977
P: 1800 808 991
W: https://www.leary.com.au/
E: enquiries@leary.com.au
Mabi Services
Asbestos, Safety & Building Consultants
P: 1300 762 295
W: https://www.mabi.com.au/
E: info@mabi.com.au
Forte Asset Services
FIRE | ELECTRICAL | HVAC
P: 1300 920 752
W: https://www.forteassetservices.com.au/
E: info@forteas.com.au
Quality Building Management
keeping your buildings legally compliant and safe
P: 1300 880 466
W: https://qbm.com.au/
E: inspections@qbm.com.au
HFM Asset Management Pty Ltd
Leaders in Building Efficiency
P: 0407 734 260
W: https://www.hfmassets.com.au/
E: david.chokolich@hfmassets.com.au
CORE Consulting Engineers
Delivering 360° engineering solutions for strata
P: 02 8961 3250
W: https://coreconsultingengineers.com.au/
E: admin@core.engineering
Auric Projects
Managing clients
P: 02 9918 2200
W: https://auricprojects.com.au/
E: info@auricprojects.com.au
Independent Inspections
Sinking Fund Forecast, Insurance Valuations, OHS
P: 1300 857 149
W: http://www.iigi.com.au/
E: admin@iigi.com.au
Solutions in Engineering
Quality Reports On Time, Every Time!
P: 1300 136 036
W: https://www.solutionsinengineering.com/
E: enquiry@solutionsinengineering.com
Landlay Consulting Group
A Strata Remedial Consultancy
P: 02 8095 8556
W: https://www.landlay.com.au/
E: admin@landlay.com.au
BCRC
Construction Materials & Durability Consultants
P: 02 9131 8018
W: https://bcrc.com.au/
E: sydney@bcrc.com.au
Buy and Sell with More Confidence
P: 1300 798 274
W: https://www.eyeon.com.au/
E: info@eyeon.com.au
Rawlinsons
Calculated Confidence
P: 08 9424 5800
W: https://www.rawlinsonswa.com.au/
E: info@rawlinsonswa.com.au
Strataregister.com Pty Ltd
Find the Strata / CT Manager for your property
P: 0411 483 249
W: https://www.strataregister.com/
E: hello@strataregister.com
Kerin Benson Lawyers Pty Ltd
Specialised Legal Advice for Strata
P: 02 8706 7060
W: https://kerinbensonlawyers.com.au/
E: enquiries@kerinbensonlawyers.com.au
Madison Marcus Law Firm
Be Empowered
P: 131 529
W: https://www.madisonmarcus.com.au/
E: strata@madisonmarcus.com.au
Holman Webb Lawyers
Body Corporate Disputes & Litigation Specialists
P: 07 3235 0100
W: https://www.holmanwebb.com.au/
E: shane.roberts@holmanwebb.com.au
RC & CO Lawyers
Effective, resource, clear.
P: 1300 072 626
W: https://www.rccolawyers.com/
E: assistant@rccolawyers.com
Royer Mace Lawyers
Your Property is our Priority
P: 0434 388 898
W: https://royermace.com.au/
E: solon@royermace.com.au
Bugden Allen Graham Lawyers
Australia’s leading strata law experts
P: 02 9199 1055
W: https://bagl.com.au/
E: info@bagl.com.au
JS Mueller & Co Lawyers
Specialist ‘Plain English’ NSW Strata Lawyers
W: https://www.muellers.com.au/
E: enquiries@muellers.com.au
Khoury Lawyers Pty Ltd
Client focused, Results Driven
P: (02) 8005 3086
W: https://khourylawyers.com.au/
E: pierrette@khourylawyers.com.au
Williamson Lawyers
A construction and strata lawyer ready to listen
W: https://www.williamsonlawyers.com.au/
E: shane@williamsonlawyers.com.au
Douglas Cheveralls Lawyers
The Go-To Strata Lawyers
P: 08 9380 9288
W: https://www.dclawyers.com.au/
E: office@dclawyers.com.au
Bannermans Lawyers
High Quality Specialist Legal Services
P: 02 9929 0226
W: https://www.bannermans.com.au/
E: enquiries@bannermans.com.au
Grace Lawyers
Know. Act. Resolve.
W: https://gracelawyers.com.au/
E: enquiries@gracelawyers.com.au
Speirs Ryan
P: 02 9248 3400
W: https://www.speirsryan.com.au/
E: ssaw@speirsryan.com.au
Watson & Watson Lawyers
“when experience matters”…..
P: 02 9221 6011
W: https://www.watsonandwatson.com.au/
E: richard@watsonandwatson.com.au
Premium Strata
Diamond-Class strata management agency
P: 02 9281 6440
W: https://www.premiumstrata.com.au/
E: info@premiumstrata.com.au
The Strata Collective
A next generation strata manager. People matter.
P: 02 9879 3547
W: https://www.thestratacollective.com.au/
E: rsmith@thestratacollective.com.au
Bridge Strata P/L
The bridge between you and your corporation
P: 02 6109 7700
W: https://bridgestrata.com.au/wp/
E: jan@bridgestrata.com.au
Bright & Duggan
Strata Professionals
P: 02 9902 7100
W: https://bright-duggan.com.au/
E: customercare@bright-duggan.com.au
Civium Communities
When you build trust, you build a community
P: 1300 724 256
W: https://civium.com.au/
E: clientservices@civium.com.au
Vital Strata
Strata Made Simple
P: 02 9008 1112
W: https://www.vitalstrata.com.au/
E: hello@vitalstrata.com.au
ASM – Australian Strata Management
Helping Strata Communities Thrive
P: 1300 777 276
W: https://asmstrata.com.au/
E: administration@mbcm.com.au
Sky Living Strata
Providing a superior customer experience
P: 02 9299 1100
W: https://www.skylivingstrata.com.au/
E: enquiries@skylivingstrata.com.au
Townhouse Strata PTY Ltd
Strata Management with a Difference
P: 02 4971 0363
W: https://www.townhousestrata.com.au/
E: alan@townhousestrata.com.au
Strata Central
Boutique Strata Management Services
P: 02 8036 5518
W: https://stratacentral.com.au/
E: enquiries@stratacentral.com.au
Acumen Strata
Tailored Strata Management Solutions
P: 02 7253 5820
W: https://www.acumenstrata.com.au/
E: info@acumenstrata.com.au
Quantum United Management
Creating vibrant and connected communities
P: 61 383 608 800
W: https://www.quantumunited.com.au/
E: info@quantumunited.com.au
Strata Insurance Solutions
Protecting owner assets is who we are
P: 1300 554 165
W: https://www.stratainsurancesolutions.com.au/
E: info@stratainsurancesolutions.com.au
Whitbread Insurance Brokers
Empower Your Vision
P: 1300 424 627
W: https://www.whitbread.com.au/
E: info@whitbread.com.au
CHU Underwriting Agencies Pty Ltd
Specialist Strata Insurance Underwriting Agency
W: https://www.chu.com.au/
E: info@chu.com.au
Strata Community Insurance
Protection for your strata property. And you.
P: 1300 724 678
W: https://www.stratacommunityinsure.com.au
E: myenquiry@scinsure.com.au
Flex Insurance
Your Cover Your Choice
P: 1300 201 021
W: https://www.flexinsurance.com.au/
E: info@flexinsurance.com.au
Driscoll Strata Consulting
Knowledge | Experience | Service
P: 0402 342 034
W: https://driscollstrataconsulting.com.au/
E: enquiries@driscollstrataconsulting.com.au
MJ Engineering Projects
Remedial Consultant Engineers
P: 1300 571 991
W: https://mjengineeringprojects.com.au/
E: info@mjengineeringprojects.com.au
Klaar
The Strata Building Specialists
P: 02 8003 4547
W: https://klaar.com.au/
E: build@klaar.com.au
Altogether Group
Power.Water.Data
P: 1300 803 803
W: https://altogethergroup.com.au/home-business/
E: eaustin@altogethergroup.com.au
ENM Solutions
Providing Solutions for Embedded Networks
P: 1300 000 366
W: https://www.enmsolutions.com.au/
E: info@ENMSolutions.com.au
Energy On Pty Ltd
P: 1300 323 263
W: https://www.energyon.com.au/
E: EnergyServices@EnergyOn.com.au
McIntosh Electrical Pty Ltd
Powered by Trust
P: 1300 627 727
W: https://www.mcintoshelectrical.com.au/
E: jenny@mcintoshelectrical.com.au
EMERLITE ELECTRICAL SERVICES
We Answer The Phone - No Job Too Big Or Small
P: 07 5591 9191
W: https://www.emerlite.com.au/
E: office@emerlite.com.au
Strata Guardian
Fight low returns and rising levies with us.
P: 1300 482 736
W: https://www.strataguardian.com/
E: contact@strataguardian.com
Linkfire Pty Ltd
Your Essential Safety Partner
P: 1300 669 439
W: http://www.linkfire.com.au/
E: sales@linkfire.com.au
Chief AFSS Services
YOUR AFSS COMPLIANCE IS OUR PRIORITY
P: 0405 932 458
W: https://afssfirechief.com.au/
E: melanie@chiefmechanicalservices.com
2020 Fire Protection
Experts in Fire Protection for Strata
P: 1300 340 210
W: https://www.2020fireprotection.com.au/
E: service@2020fire.com.au
Fire Safety Constructions
Compliant Specialist since 1999
P: 02 9945 3499
W: http://www.firesafetyconstruction.com.au/
E: info@firesafetyconstructions.com.au
Betta Fire Protection
Compliance you can trust
P: 02 8669 9108
W: https://bettafireprotection.com.au/
E: info@bettafireprotection.com.au
Humenergy
People, innovation and value sharing
P: 1300 322 622
W: https://www.humenergy.com.au/
E: Info@humenergy.com.au
The Green Guys Group
Austalia’s Leading Energy Saving Partner
W: https://greenguys.com.au/
E: sean@greenguys.com.au
Fair Water Meters
Retrofit sub-metering specialists
P: 1300 324 701
W: https://fairwatermeters.com.au/
E: info@fairwatermeters.com.au
Groundfloor™
Australian parcel, mail, and refrigerated lockers
P: 03 9982 4462
W: https://groundfloordelivery.com/
E: ask@groundfloordelivery.com
Stormwater Sydney
Inspection, Repair and Maintenance of drainage assets
P: 1300 741 003
W: https://stormwatersydney.com/
E: admin@stormwatersydney.com
HYDRAULICA Pty Ltd
Specialise in Drain & Pipe Cleaning
W: https://www.hydraulica.com.au/
E: darren@hydraulica.com.au
Mr Washer, Plumber To The Rescue
Over 30 years serving Sydney Strata buildings
P: 02 8583 2360
W: plumbertotherescue.com.au/strata-commercial.html
E: jobs@mrwasher.com.au
Superseal Protective Coatings (SPC)
Waterproofing & Epoxy Specialists
P: 02 9774 1004
W: https://www.spcau.com/
E: info@spcau.com
Danrae Group
Remedial Waterproofing & Building Specialists
P: 1800 326 723
W: https://www.danraegroup.com.au/
E: enquiries@danrae.com.au
Asset Strata Valuers
Leaders in Strata Property Valuations
P: 1800 679 787
W: https://assetstratavaluers.com.au/
E: workorders@assetstratavaluers.com.au
Adelaide StrataVal
Strata & Community Insurance Valuations
P: 08 7111 2956
W: https://www.strataval.com.au/
E: valuations@strataval.com.au
Arena Energy Consulting Pty Ltd
Independent Embedded Network Consulting Services
P: 1300 987 147
W: https://www.arenaenergyconsulting.com.au/
E: info@arenaenergyconsulting.com.au
Strata Energy Services
Simplifying Energy For Strata
P: 1300 060 111
W: http://www.strataenergyservices.com.au/
E: info@strataenergyservices.com.au
Windowline Pty Ltd
Replacement window and door specialists
P: 02 8304 6400
W: https://windowline.com.au/
E: info@windowline.com.au
ASQB Pty Ltd
Window & Door Repairs + Window Safety Compliance
P: 02 9785 7893
W: https://www.asqb.com.au/
E: service@asqb.com.au
The Window Guy
Don’t choose any guy, choose The Window Guy!
P: 1300 663 664
W: https://www.thewindowguy.com.au/
E: info@thewindowguy.com.au
Higgins Coatings Pty Ltd
Specialist painters in the strata industry
W: https://www.higgins.com.au/
E: info@higgins.com.au
CPR Facade Upgrade Specialists
We clean, repair & repaint multi-storey buildings
P: 0493 651 643
W: https://cprfacadeupgrades.com.au/
E: info@facadeupgrades.com.au
Dulux Property Services
Total Building Maintenance & Remedial Solutions
P: 0411 152 430
W: https://www.duluxconstructionsolutions.com.au/
E: propertyservice@dulux.com.au
3 Colours Painting Services
3 Colours Painting Services
P: 1300 883 635
W: https://3colours.com.au/
E: 3colours@3colours.com.au
Terra Australis Painting Services
Terra Australis Painting Services
P: 0497 545 289
W: https://www.terraaustralispainting.com.au/
E: info@terraaustralispainting.com.au
Strata Solve
Untangling strata problems
P: 0419 805 898
W: https://stratasolve.com.au/
E: chris@stratasolve.com.au
Insight Resolutions
Reconcile and rebuild through mediation
P: 0413 334 633
W: https://insightresolutions.com.au/
E: vad.mediation@gmail.com
sharonbennie – Property Recruitment
Matching top talent with incredible businesses
P: 0413 381 381
W: https://www.sharonbennie.com.au/
E: sb@sharonbennie.com.au
Property Recruitment Partners
Recruitment Solutions Tailored for You
P: 02 8313 5591
E: aaron@propertyrecruitmentpartners.com.au
StrataLoans
The Experts in Strata Finance
P: 1300 785 045
W: https://www.strata-loans.com/
E: info@strata-loans.com
Lannock Strata Finance
The Leading Strata Finance Specialist
P: 1300 851 585
W: https://lannock.com.au/
E: strata@lannock.com.au
Austrata Finance
Pay Now or Pay Later: It’s Your Choice®
P: 1300 936 560
W: https://austratafinance.com.au/
E: info@austratafinance.com.au
Innovative Lift Consulting Pty Ltd
Australia’s Vertical Transportation Consultants
P: 0417 784 245
W: https://www.ilcpl.com.au/
E: bfulcher@ilcpl.com.au
The Lift Consultancy
Trusted Specialised Advice
P: 07 5509 0100
W: https://theliftc.com/
E: sidb@theliftc.com
ABN Lift Consultants
A team of friendly, open minded professionals
P: 0468 659 100
W: https://www.abnlift.com/
E: andrew@abnlift.com
Tinworth & Co
Chartered Accountant & Strata Auditors
P: 0499 025 069
W: https://www.tinworthaccountants.com.au/
E: caren.chen@tinworth.com
Matthew Faulkner Accountancy
Strata Auditing specialists
P: 0438 116 374
W: https://www.mattfaulkner.accountants/
E: matt@mattfaulkner.accountants
Incite Accountants & Advisors
Provides a service that delivers the outcomes
P: 02 8067 9015
W: https://www.inciteaccountants.com.au/
E: admin@inciteaccountants.com.au
QUATRIX PTY LTD
Intercoms, Access Control, CCTV, Data, etc.
P: 02 9554 3487
W: https://www.quatrix.com.au/
E: info@quatrix.com.au
Lock, Stock & Barrel Locksmiths Pty Ltd
P: 0411 700 072
W: https://www.lsblocksmiths.com.au/
E: info@lsblocksmiths.com.au
Macquarie Locksmiths & Security
Trusted Master Locksmiths since 1981
P: 02 9887 3433
W: https://www.macquarielocksmiths.com.au/
E: sales@macquarielocksmiths.com.au
Apt Roofing Pty Ltd
Everything Roofing!
P: 02 9666 7373
W: https://www.aptroofing.com.au/
E: admin@aptroofing.com.au
Leaf Shield
Leafshield Gutter Protection Specialists
P: 1300 362 246
W: https://leafshield.net.au/why-leafshield/
E: info@leafsheild.net.au
Install My Antenna
Professional TV Antenna Service For You Today
P: 1300 800 123
W: https://www.installmyantenna.com.au/
E: info@installmyantenna.com.au
Valen Project Services
Client-Side Project Management Specialists
P: 02 8542 4293
W: https://valenprojects.com.au/
E: enquiries@valenprojects.com.au
Lifestyle Clotheslines
Clothesline and washing line supplier & installer
P: 1300 798 779
W: https://www.lifestyleclotheslines.com.au/
E: admin@lifestyleclotheslines.com.au
Actualised Industries
A breath of fresh air
P: 1300 728 760
W: https://www.actualisedindustries.com.au/
E: admin@actualisedindustries.com.au
Arrow Abseiling Pty Ltd
Window cleaning, repair and maintenance
P: 02 8957 3693
W: https://www.arrowabseiling.com.au/
E: contact@arrowabseiling.com.au