Water price plan a social roadshow

GOULBURN Murray Water is sticking to online platforms to engage with customers in preparing its 2024-2028 pricing submission.

The water business had consultation sessions in Pyramid Hill, Boort and Serpentine listed on its website as part of a regional roadshow.

It also says there has been extensive engagement with the GMW water service committees, including the Loddon Valley Irrigation District Committee and the Loddon and Campaspe Regional Committee, on proposals.

A spokesperson said: “Throughout 2021-2022, we developed a series of service plans to outline the future direction of our services. These service plans were developed with the help of GMWcustomers, who provided feedback about the services they received from us via online surveys and focus groups, as well as in-person workshops.”

Customers and stakeholders general manager Kate Biglin said: “GMW has notified customers about engagement opportunities for our pricing submission 2024-28 through either SMS, email, post, or a combination of these methods. GMW also notifies customers in this manner when releasing its annual price list.”

In contrast to Coliban Water, GMW does not advertise in local print media.