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An Advertising Supplement to the

Denton Record-Chronicle Wednesday, March 24, 2010

02 Chamber 101: Message from the Board Chair

Denton Chamber of Commerce

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This past year was an historic one for our Denton Chamber of Commerce as we celebrated our centennial. The strong leadership provided by Stan Morton, our immediate past board chair, helped navigate us through a tough economic year on the national level, while still allowing our Chamber to enjoy many fine moments. One of the highlights Dickenson was our annual Star Awards which was not only a celebration of the many community-minded “stars” in our city, but also an effective fundraiser for our maintenance fund operating budget. One of my favorite Chamber leaders, Priscilla Sanders, organized the Star Awards (again) with her usual flair. The evening of the event she remarked that San Francisco has it’s Golden Gate bridge and Paris has the Eifel Tower. Meanwhile, in Denton we have great people. It is what sets us apart! As we head into our Chamber’s 101st year of existence, those same stars exist and new ones are always getting ready to shine. My evolution to this board chair position is humbling to say the least and has been shaped in large part by Chamber of Commerce stalwarts such as Michele Barber, Tim Crouch, Phyllis Pittman, Marty Rivers, Sanders and Morton, just to

name a few. In fact, they are the ones who taught me “Chamber 101” - which is what we will go with as our theme in this new year. What is “Chamber 101”? To me, it begins by understanding what your Chamber of Commerce membership means to YOU as well as knowing what your membership means to the CHAMBER. You and your business, large or small, benefit from membership by taking advantage of the best business to business networking opportunities in Denton, provided by our staff, volunteer board and our Chamber Ambassadors. It is now, and has been for over 100 years, what you decide to make of it in terms of maximizing your involvement. We have a lot of room for NEW involvement and will be seeking some “fresh faces” to get involved. Businesses who support the Chamber with their membership help us to create the best possible business environment in Denton. Membership dues are the life-blood of a budget that supports an umbrella structure to administer services such as Economic Development, Convention and Visitors Bureau, Small Business Development and Leadership Denton. Speaking of Leadership Denton, last year’s class worked on

a project that will help us define many of the initiatives of our “Chamber 101” efforts. The group took a hard look at what our membership wants to see out of its involvement with the organization. And we plan on listening! Our President, Chuck Carpenter, likes to say, “you can’t always put what the Chamber does inside a box” and he is dead on. This year we will be providing some items for the box anyway. Things that will provide a more tangible benefit for our members. Watch for the new “Hot Deal” icon on the chamber web site or take advantage of special discounts available through the “Shop Denton Chamber First” key fob program. So, please get ready for “Chamber 101”. It is a course that will be taught in between our two great campuses in Denton. And plan on plenty of mentions on Mean Green athletics too. I’m not wasting the opportunity at that! Just like your business, we have few things to sell as well. Besides, that’s why I am joined the Chamber of Commerce in the first place. Hank Dickenson Chair of the Board 2010-2011 Chamber Year

Chamber: 2009-2010 major achievements report The Denton Chamber of Commerce celebrated its 100th Anniversary last March. Much emphasis was naturally placed on past accomplishments and key leaders. We made it a point, however, to equally address the importance of making the chamber a relevant and effective organization to promote and support the Denton business comMorton munity in the 21st Century. The most credible process for legitimate review and evaluation is the Accreditation program sponsored by the U.S. Chamber of Commerce. This exercise requires an extensive internal and external assessment of the organization, comparing structure, program, services and initiatives to best practice models across the country, as identified by the U.S. Chamber. Before we could begin the formal appraisal, we had to prove that we complied with 52 minimum standards in eight different categories. From there, Jerry Mohelnitzky and Tommy Caruthers co-chaired the five month process of comparison and validation. Unique exhibits and response to essay questions allowed for additional credit, and, subsequently higher ratings, over and above the basic Accreditation. Sections on technology, communications, human resources, governance and program development queried the Denton Chamber team on the latest trends, dynamics and perspectives for representing the collective interests of the local business community. Each of these sections were headed by individual volunteers, based on their current or previous involvement in the chamber, and included: Michele Barber, Mark Burroughs, Paul Chandler, Sheri deWet, Eriq Neale and Marty Rivers. In August, the Denton Chamber earned its 35-Year Reaccreditation, with a three-star supplemental rating.

Participating chambers must conduct this process every five years to retain it certification; the Denton Chamber was originally accredited in 1975. There are currently only 284 out of nearly 7,000 local chambers in the entire nation that have conducted and retained their original Accreditation. The Denton Chamber is one of only 17 in the state of Texas to be Accredited. Chambers may earn up to five stars, and, we would obviously have preferred to have gained a higher ranking. Our board agreed, however, that simply subjecting our organization to a legitimate self-evaluation was more important than being driven by extra points and ratings. We established a new Executive Committee division this year, headed by Chuck Fremaux, to review, evaluate and coordinate all major membership events and projects, including the Business-to-Business EXPO, Denton ISD New Employees event, membership mixers, and luncheon meetings. This division piloted a an expanded variation of the Business-to-Business event, The Green Business Conference , jointly sponsored with the City of Denton and held at the Environmental Education, Science & Technology building on the UNT campus. Phyllis Pittman and the Marketing Committee initiated, reviewed and screened Requests-for-Proposals, which were originally sent to nine different professional publishing companies for a new chamber map and community resource magazine/relocation guide agreement. The Board approved a two-issue contract with Frisco-based Community Matters, Inc. The map will include a regional geographic context and be inter-active on the chamber web site. Speaking of web site, the board approved a new contract with ChamberMaster, to manage the membership database, in conjunction with a new web site designed to implement

specific services and benefits. Leads, referrals, and “Hot Deals” will be available and tracked per membership account, carrying the “Shop Denton Chamber First” philosophy to a whole new level. The Ambassadors Council, made up over 100 loyal volunteers, continues to be the face of the Denton Chamber at over 50 internal as well as public events. I want to thank Sheri deWet for initiating the original concept and heading the Membership Development Division. Terry Nobles and James Parker served as Co-Chairs of the Ambassadors Council. Colette Yetka headed the Air Force Team; Marti Kay Hill was captain of the Navy Team. Gina Atkinson lead the Army Team. Misty Links was in charge of the Marines. An average of 17 individual Ambassadors attended every new business opening. The Small Business Development Center, housed at the chamber office, in cooperation with North Central Texas College and the U.S. Small Business Administration, conducted 259 counseling sessions with clients during its 2008-09 program year, as well as coordinated a monthly series of breakfasts meetings featuring topics to address small business needs and issues. In June, Priscilla Sanders brought back the Star Awards Recognizing over 100 individuals in 17 different community service categories. Net proceeds replenished the chamber’s Building Improvement Fund by $11,000. The Government Relations Division, headed by Mark Burroughs, helped coordinate personal visits to targeted legislators to deliver joint position statements on behalf of the chamber, City of Denton, Denton ISD, North Central Texas College, Texas Woman’s University and the University of See ACHIEVEMENTS on Page5

03 Denton Chamber of Commerce

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Denton Chamber of Commerce

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LEADERSHIP BOARD of DIRECTORS 2010-2011 HANK DICKENSON, Chair of the Board, North Texas Athletics TREY BRYSON Jet Works Works Aviation Center MARK BURROUGHS Sawko & Burroughs, LLP TERRY BUSSELL It All Adds Up, Inc. LILIA BYNUM United Way of Denton County, Inc. GLENN CARLTON North Texas State Fair Association PAUL CHANDLER Meridian Bank Texas SHERI DEWET Cartridge World CHUCK FREMAUX Fremaux’s Metropolitan Catering JIM FYKES Peterbilt Motors JAN HILLMAN UNT Student Development JEFF KING Ramey King Insurance STAN MORTON Texas Health Presbyterian Hospital Denton BOB MOSES Elements of Design CALEB O’REAR Denton Regional Medical Center LARRY PARKER Denton Depot Advertising Specialties VIRGIL STRANGE Axiom Commercial SHARON VENABLE President’s Office, Texas Woman’s University MIKE WOODS Stocker Woods Financial Inc. CHUCK FREMAUX Convention & Visitor Bureau Advisory Board, Chair MARY GARCIA Leadership Denton Steering Committee Chair 09-10 AUSTIN PETERSEN Leadership Denton Steering Committee Chair 10-11 MARTY RIVERS Joint Economic Development Partnership, Chair VIRGIL STRANGE Vice Chair GEORGE YOUNG Greater Denton Sports Commission, Chair

Program for the evening Welcome & Opening Remarks ………………………..……………... David Layton Master of Ceremonies Invocation …………………………………………………....……………..... Rev. Matt Gaston Senior Pastor First United Methodist Church-Denton Introductions ……………………………………………..……………...……...... David Layton Remarks from the Retiring Board Chair ..……………………………………………………………..Stan Morton 2009-2010 Program Year 2009-2010 Ambassador And Ambassador Team of the Year Awards ……………………………………………………...................Sheri deWet Present the 2009-2010 Volunteer of the Year Award ………………………………....………....... Michele Barber Remarks from the In-Coming Board Chair …………………………..…………..…............ Hank Dickenson 2010-2011 Program Year Featured Program ………………………….……………………..... Century in the Making Super Bowl XLV Present the 2009 Otis L. Fowler Award ……………………………….... Mike Trimble 2009 Recipient Adjourn…….………………………………………………………………….....…… David Layton

Annual Awards A key component of any Denton Chamber annual membership meeting is the public recognition of dedicated individuals and presentation of awards. The Otis L. Fowler Award is the highest and most prestigious honor annually presented by the Denton Chamber of Commerce. Mr. Fowler was the first paid executive to serve the Denton Chamber of Commerce, a position he held for 30 years; he retired in 1959. According to the criteria originally established in 1960, the Otis L. Fowler Award is bestowed upon a deserving individual “who by regular engagement in (his or her) business, profession or calling ... (has) made a marked contribution to the progress and welfare of the community.” Membership in/or affiliation with the Denton Chamber of Commerce is not required. The 2009 Otis L. Fowler Award was presented to Mike Trimble, the Opinion Editor for the Denton RecordChronicle. Another formal recognition at the annual membership meeting is the Volunteer of the Year. Individuals are considered based on a genuine, personal effort to actively carry out specific responsibilities pertaining to the goals and objectives of one or more of the various standing committees and task forces, or those affiliate organizations which are directly or indirectly associated with the Denton Chamber of Commerce during any given Program Year. David Layton received the Volunteer of the Year Award for the 2008-09 Chamber Year. He is the Marketing Manager at Texas Health Presbyterian Hospital Denton. See AWARDS on PAGE 13

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North Texas during the 81st State Legislative Session. A contract with Sheraton in Austin has been signed for the 2011 Denton County Day, on February 20 & 21. The Washington version of Denton County Day is scheduled for May 19-21 and so far, besides area chambers, will include delegations from the cities of Denton, Lewisville, Flower Mound and Highland Village. Leadership Denton Class #25 officially convened with 14 members in August. The class graduation project will be presented April 8 and focus on membership perception and retention. The 2009-2010 Leadership Denton Steering Committee was headed by Mary Garcia ’07. Program Co-Chairs were Pamela Barnes ’09, Cameron Cox ’08 and Lisa Miller ’07. They will graduate April 30 at the UNT Coliseum. The chamber’s Economic Development Partnership with the City of Denton is now in its seventh year. Select Medical completed construction on its 44-bed, 52,000 square foot rehabilitation and long-term acute care hospital and has begun operations at the site. Weyerhaeuser, in partnership with PACCAR, has moved its southern fixed wing corporate aviation department to the Denton airport from Hot Springs, Arkansas. Tetra Point Fuels completed construction of their ethanol fuel production facility at the Denton landfill. Aldi completed construction on their 500,000 square foot distribution facility and employees moved into the building in September 2009. Rayzor Ranch Town Center has broken ground on the north side of its 412 acre mixed-use project for the construction of WalMart, Sam’s, and the retail strip center. Marty Rivers and Virgil Strange, the chamber’s appointees to the Joint Economic Development Partnership Board, are currently serving as Chair and Vice Chair respectively. We want to thank the City of Denton City Council and Public Utilities Board for their continued financial support of the partnership and confidence in the chamber as the external marketing arm. We are equally gratefully to the 80 chamber members who help fund the private marketing budget. We were flattered to have Ross Perot, Jr. as the speaker January 22 at the final Economic Development Investor Briefing of the current program year. Michele Barber headed the chamber’s Investor Relations Committee. The chamber’s Convention & Visitor Bureau (CVB) entered into a partnership with the Mayborn Graduate School of Journalism at the University of North Texas for production of the Denton Live magazine beginning January 2009. Production of this popular events and

Stan Morton sits at a grand piano during last year’s Star Awards ceremony, which honored many leaders for their contributions to the community and the chamber.

Congratulations to the award winners at the annual Denton Chamber of Commerce banquet. Denton Record-Chronicle

Respectfully submitted, Stan Morton Chair of the Board April 1, 2009 - March 31, 2010

Denton Chamber of Commerce

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attraction publication remains 120,000 issues per year and is now accomplished completely within Denton, utilizing local writers, publisher, photography, and printing. The CVB held the fourth annual Planner Zone Trade Show in October. Developed to be a venue for exposing meeting and conference planners in the Denton area to the facilities and services available to the meetings industry in Denton, the show attracted over 40 exhibitors and 300 plus participants including members of the North Texas Society of Human Resource Managers. The Planner Zone is now a partnership between the CVB and the UNT School of Hospitality. Through 2009, the CVB assisted with 36 definite convention bookings for a total of 24,470 attendees. Additionally, the CVB has bid on and/or serviced over 35 conventions and meetings since last January. The Greater Denton Sports Commission (GDCS), assisted by the CVB Sports Marketing Manager, in partnership with the Texas Bicycle Racing Association, held a cycling event for Denton for the fourth consecutive year. The race was held in downtown Denton on Saturday, September 26 and at CH Collins Athletic Complex on Sunday, September 27. The event drew about 700 riders for the two days. The Greater Denton Sports Commission, assisted by the CVB Sports Marketing Manager, hosted a 5K Run and 1Mile Walk named “Run to the House” on March 21, 2009. The event hosted over 350 participants for the first year event. The CVB Sports Marketing Manager and the GDSC, helped host the Amateur Softball Association State Championship in Corinth and Denton on June 19–21. The event was bid on while at the ASA State Meeting in January 2009 and had over 400 participants along with fans, parents, and officials. Despite a questionable economy, the chamber membership base appears to have leveled off at approximately 850. We anticipate the tangible benefits associated with the new web site will help solidify this base again, as well as influence a small but steady net increase through the next program year. Please know that we are genuinely grateful to those of you who continue to loyally support the organization. I pledge my personal support of our new Board Chair, Hank Dickenson, and encourage your on-going involvement and participation.






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06 101 things to know about the Denton Chamber of Commerce

Denton Chamber of Commerce

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CHAMBER 101: What does the Chamber do for my business and my community? 101 ways chamber membership provides added value: FRONT DOOR TO DENTON 1. The chamber office serves as the front door to the Denton area for visitors, potential residents and new business prospects 2. Chamber staff respond to literally hundreds of inquiries a month from all over the world, advocating local products and services 3. Few visitors leave the chamber office without a city-county map and community resource magazine-relocation guide, both of which are supported by exclusive member advertising. Total distribution of 10,000 magazines, to 20,000 maps. 4. The chamber’s website currently averages 9,000 hits a month through its membership/business referral section 5. Tabs link to chamber affiliates, the Convention & Visitor Bureau, Economic Development Partnership, Greater Denton Sports Commission, Leadership Denton and the Small Business Development Center make the Denton Chamber web site the consummate “one stop shopping” source CONNECT 6. “I had lived and worked in Denton all my life, but never really connected to Denton until I joined and got involved with the Denton Chamber of Commerce and the Ambassador Program. The key word being INVOLVED, joining is great but getting involved gives you the RESULTS! I enjoy what I do, putting in a little effort and getting back a lot in return. RESULTS!” Gina Atkinson, Director of Sales, Courtyard by Marriott 7. ” The Denton Chamber of Commerce has been a true blessing for my company! The whole team has helped me get acquainted with community leaders, businesses, and resources to help build my company- a true joy to work with each of them!”, Kim Pollard, President, Bookkeeper Girl, Inc. 8. “Denton Chamber of Commerce’s greatest asset to any business is their dedicated staff and volunteers! They continuously create new ways for local businesses to promote themselves through a variety of unique events and promotional opportunities offered through membership in the Denton Chamber of Commerce. Warren Hooper, OXIDE Gallery INCREASE SALES 9. Nearly 75 chamber member businesses exhibit in the annual Business-to-Business EXPO, promoting local products and services directly to nearly 800 individuals 10. Start Something Green EXPO, in conjunction with the City of Denton and

University of North Texas, emphasizes cost effectiveness through implementation of basic environmental conservation 11. Shop Denton Chamber First Program is a discount incentive enabling Denton Chamber members an opportunity to increase their customer base and raise their profile. The Program offers existing and potential customers discounts using special key FOBs and corresponding window stickers 12. Chamber members can post “Hot Deals” in conjunction with their listing on the chamber web site This program works in conjunction with “Hot Deals” where metrics can be easily tracked. 13. Over 50 chamber member businesses hosted 250 new employees of the Denton ISD every August, most recently gift cards totaling over $5,000 were drawn and awarded to 37 different employees for making purchases in Denton stores. New employees are also provided with goodie bags containing samples, gift certificates, discount coupons and promotional items from chamber members 14. Maintain a formal system for members to network and share promotional materials, products & service information and leads directly with fellow business representatives on a regular basis. INFORM 15. Pertinent topics and speakers, such as Ross Perot, Jr., State Rep. Myra Crownover and Dr. Ann Stuart, featured at quarterly membership luncheons 16. At least one major membership event is scheduled each month, with the popular after-hours mixers booked a year in advance except in November and December. Free to all members, the mixers provide a format in which one can have personal access to literally hundreds of potential new clients, or simply exchange information on pertinent topics. COMMUNITY ENHANCEMENT 17. Initiated what is today the Adopt-ASchool partnership with the Denton ISD, allowing the business community to make an early impact on how the future labor force is motivated and shaped 18. Originally developed through a Leadership Denton class graduation project, beAlert certification helps prepare small businesses for dealing with natural disasters 19. Volunteer Ambassadors act as goodwill representatives on behalf of the chamber at special events for both the organization and community, as well as grand openings. 20. Helped organize, sponsor and coordinate a four-year community-visioning process. Among several ultimate outcomes initiated were the downtown arts corridor and strategic efforts to identify potential sites

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The Denton Chamber kicks off the annual program year in April with the Business-to-Business EXPO held at the Civic Center. This year’s event is scheduled for April 29. and owners for the development and marketing of new business parks. 21. Initiated the Greater Denton Sports Commission, providing ground support for major athletic events brought in from outside of the city. Began as the chamber’s standing Sports Committee 22. Initiated Spring Fling and the Denton Festival Association, ultimately resulting in the popular Annual Denton Arts & Jazz Festival ACKNOWLEGE AND APPRECIATE 23. The core of the Denton Chamber membership is small business. The organization’s premier recognition of the local independent entrepreneur is a highlight of the February membership luncheon, honoring 22 individuals and partnerships since the Small Business Person award was originally initiated in 1986 24. Sponsored the Star Awards, recognizing local individuals, businesses and organizations for their accomplishments in different community service categories, utilizing a similar theme and format of the Academy of Motion Picture awards BUSINESS ADVOCATE 25. The chamber’s Government Relations Division seeks opinions and represents the collective interests of the local business community 26. In cooperation with the Denton Black and Hispanic Chambers, sponsor Local Elected Officials Reception honoring County Commissioners Court, City Council and Denton ISD Board 27. Develop and distribute questionnaires for all announced City Council and School Board candidates, distribute responses to the membership

28. Volunteer professionals and trade specialists representing the chamber have helped negotiate the City of Denton Sign Ordinances 29. Volunteer professionals and trade specialists representing the chamber have helped negotiate the City of Denton Fire Sprinkler Codes 30. Volunteer professionals and trade specialists representing the chamber have helped negotiate the City of Denton Development Code 31. Volunteer professionals and trade specialists representing chamber have helped negotiate key aspects of I-35 Corridor Overlay Districts 32. Supported and advocated that the City of Denton calculate mandated Storm Water Drainage Fees based on square feet of impervious surface 33. Helped coordinate efforts on behalf of Denton manufacturing and distribution businesses to petition the Texas Railroad Commission to expand the boundaries of the area deregulated intrastate commercial trucking zone, allowing deregulated shipping rates 34. Supported and advocated legislation, and local elections to create and fund the Denton County Transportation Authority, ultimately connecting area commuters to DART Authority link in Carrollton 35. Supported the former Union Pacific rail route, which would include a DCTA terminal in downtown Denton 36. Coordinate efforts for Denton County Day in Austin, designed to acquaint the state’s top elected decision makers and key agency officials with the many assets of the county, and heighten the overall image and visibility of the North Texas area. The ultimate intent is to provide more exposure for

area legislators, thus helping them to better represent the needs of their particular constituents. 37. Partner with the other Denton County chambers to organize trips to Washington, DC every other year;, plans are already being made for the next Denton County Day in Austin, February 20 & 21, 2011.

EMBRACE EDUCATION 38. Coordinated seven busloads of interested citizens to travel to Austin in 1987 to support the continued autonomy of both the University of North Texas and Texas Woman’s University. 39. Actively supported creation and funding of the College of Engineering at the University of North Texas 40. Raised funds to help secure site for the Denton State School 41. Helped secure site for the Federal Emergency Management Agency underground center 42. Encouraged and supported emerging research status for UNT, allowing competition for additional higher education resources in order to achieve a National Research University designation, creating new local career opportunities

BUSINESS RETENTION 43. Coordinated early efforts to create career opportunities and limit property tax liability for area small businesses and residents. Among many successful relocations, helped secure sites for Peterbilt Motors manufacturing plant, Tetra Pak, Victor Equipment and United Copper Industries 44. Helped coordinate employee relocation efforts for Peterbilt Division headquarters, bringing valuable disposable income to the Denton area economy 45. Commissioned the first professional competitive analysis and target-marketing study through PHH Fantus to help assure efficient administration of economic development marketing funds and staff resources 46. Supported amendments to the City of Denton’s existing Tax Abatement Policy which recognizes special projects in an effort to retain existing businesses, and for expansion /redevelopment of existing facilities that create new or additional professional jobs 47. Provide certification of origin for international distribution of local products 48. Supported Triple Freeport Exemption (City of Denton, Denton ISD and Denton County), allowing local businesses to be relieved of taxation on inventory marked for interstate distribution IMPROVE MOBILITY 49. Began promoting the Denton Municipal Airport master plan long before it was given credit for being the valuable asset that it deserves. The 2008 Leadership Class project initiated a promotional video of the airport 50. Aimed at implementing expansion and improvements to the Denton Municipal Airport, supported legislation to create the


Aviation Science degree at the University of North Texas 51. Continue to support and advocate the extension of FM 2499 as an alternate route between Denton and the Dallas-Fort Worth International Airport 52. Supported creation of the North Texas Tollway Authority, providing critical alternative regional surface transportation options, including the new Lake Lewisville Bridge 53. Instrumental in 1947 in helping secure the route of I-35 through Denton LEADERSHIP DENTON (added in 1984) 54. Now in its 25th year, established Leadership Denton, designed to help make interested Denton area citizens better aware of opportunities for community service, as well as all levels of public office. 55. From the 427 total graduates of Leadership Denton, there have emerged six members of the Denton City Council, including the current Mayor, Mark Burroughs, five members of the Denton Independent School District Board of Trustees, ten Chairs of the Board of the Denton Chamber 56. Leadership Denton Class Project in 2007 collected and submitted valuable input to the City Council regarding proposed revision to the Property Maintenance Code ECONOMIC DEVELOPMENT PARTNERSHIP (added in 1985) 57. Jointly funded by the City of Denton, Denton Municipal Electric, over 80 chamber members invest in a supplemental marketing fund. ED Investors learn about leads the chamber economic development department receives from companies considering locating in Denton 58. ED Investors learn about the meetings and outreach activities in which ED staff engages 59. ED Investors learn about projects the economic development staff are working on 60. ED Investors get firsthand updates on development projects in Denton 61. ED Investors see what new businesses are getting their certificates of occupancy 62. ED Investors see what businesses are getting building permits 63. ED Investors see what projects are going through the city’s pre-development review process 64. The ED Department provides more exposure for real estate listing agents/brokers who post their available commercial property listings on 65. Network with local company CEO’s and movers and shakers in the community 66. Get monthly information briefings 67. Attend or sponsor Mayor/City Council breakfast meetings for information on programs and networking opportunities 68. Attend or sponsor an Historically Underutilized Business (HUB) seminars 69. Receive one-on-one visits from Economic Development staff to your business to provide input and talk about your business needs.

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The Denton Chamber of Commerce helped coordinate a presentation on unclaimed assets by Texas Comptroller Susan Combs, at left, in January. 70. Obtain research and assistance from staff for such things as demographics and information on economic development programs 71. Receive assistance for you or your client when going through the Denton development process 72. Receive free architectural design assistance for buildings located in our Downtown 73. Assistance in recruiting your suppliers to Denton 74. Receive information/lists of businesses in Denton 75. Receive marketing exposure by becoming a Chairman Level Sponsor and get your logo on the Economic Development website homepage. 76. Receive more exposure for your business by becoming an investor and linking to our website. CONVENTION & VISITOR BUREAU (added in 1976) 77. In 2009, assisted with 36 definite convention bookings for a total of 24,470 attendees. Additionally, the CVB has bid on and/or serviced over 35 conventions and meetings 78. Produces Denton Live magazine, a high quality publication that showcases Denton throughout Texas, Oklahoma and Louisiana. Produced through an agreement with Mayborn College of Journalism at UNT, utilizes all local writers, publisher, photography, and printers. 79. Manages and funds community’s official website for events – – FREE resource for people looking for fun as well as the producers of fun and events and meetings to pick the BEST dates. 80. Coordinates cooperative promotional activity with event organizers by employing all or part of the individual event Hotel Occupancy Tax allocations for the following organizations throughout the year: Air Fair, Denton Arts & Jazz Festival, Denton Firefighter Museum, Holiday Lighting

Festival; Arts Antiques & Autos, Dog Days of Summer events, North Texas State Fair, and the Denton County Museums and Historical Park 81. Produces The Planner Zone – to connect meeting planners and events coordinators with the many resources and amenities In DENTON – with Denton businesses that can accommodate them and keep them from going to other cities – keeping the business in Denton. 82. Created and produce the Horse Country Tour – attracting visitors to Denton to experience this totally unique aspect of our city. Also highlights the importance of this industry on our economy. 83. Coordinated new cross-jurisdictional heritage tourism project – The Butterfield Trail, a cooperative brochure and website between cities from Sherman to El Paso situated along the historic stagecoach mail route 84. Produces collateral promoting Denton and encouraging visitors to stay, eat, shop, and play in our city – leaving their money with Denton businesses while they are at it. 85. Local awareness and education and perpetual promotion via our websites and enewsletter. 86. Volunteer opportunities for Denton citizens and business community to interact with visitors – such as festivals and tours. SMALL BUSINESS DEVELOPMENT CENTER (added in 1985) 87. Denton is the ONLY Chamber in the Dallas-Fort Worth Metroplex and surrounding area that houses a full-service Small Business Development Center (in cooperation with North Central Texas College). 88. Business counseling and services are offered for free to the Chamber’s small business owners through the NCTC SBDC. 89. The NCTC SBDC Office located at the Denton Chamber has access to Reference See CHAMBER 101 on Page 9

08 Denton Chamber of Commerce

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From Page 7


Chamber 101

USA, a tool that generates lists of other businesses all over the nation, and NCTC SBDC clients can have access to that service for free. 90. The Chamber’s small businesses can get assistance creating a business plan, marketing plan, or financial plan through the NCTC SBDC. 91. Access to Demographics Now is available to all those Chamber small business owners who are NCTC SBDC clients. Get a variety of details from this resource – for example, find out what people in your town are spending annually on tires, clothing, lunch, etc. 92. The NCTC SBDC hosts a monthly business breakfast for all those Chamber members who have an interest in small businesses. Speakers offer small business information and the breakfast is always FREE. (Bring a friend.) 93. Chamber members can have access to all the SBDC specialty centers, including the International SBDC, the Center for Government Contracting, the Risk Management SBDC, the Technology Assistance Center, and the SBDC Enterprise Excellence. Their services are offered at no charge to the client as well. GREATER DENTON SPORTS COMMISSION (added in 2001) 94. Recognize and provide par-

tial college scholarships to high school athletes from across Denton County 95. Help secure major athletic events, over and above existing school districts and universities (Amateur Softball Association State Championship, Texas Bicycle Racing Association, Great American Shootout, etc.) bringing in dollars from outside of Denton 96. Provide on-the-ground volunteers to help support major athletic events sponsored by Denton ISD, Texas Woman’s University and the University of North Texas 97. Sponsor a quarterly speaker series with a purpose of highlighting sports activities in and around the Denton community and the Dallas/Fort Worth area. Some of the featured speakers featured have included, Todd Dodge, University of North Texas Head Football, Eddie Gossage, President and General Manager of Texas Motor Speedway, Steve Nunno, Former Olympic Gymnastics Coach, Brad Sham, Dallas Cowboys Play-byPlay Announcer and George Dunham of 1310 the Ticket 98. In partnership with the Texas Bicycle Racing Association, held a cycling event for Denton for the third consecutive year. Creating a signature event for which Denton will be recognized, drew over 500 riders for the two days from all over the state.

Denton Chamber of Commerce

99. Helped host the Amateur Softball Association State Championship in Corinth and Denton. The event brought in over 400 participants along with fans, parents, and officials. 100. Volunteers and staff from the Denton Chamber, Convention & Visitor Bureau and Greater Denton Sports Commission have been represented and involved in several activities and initiatives related to Super Bowl XLV scheduled for February 6, 2011. Aimed at taking advantage of the regional approach that has been applied to hosting this event,. a study conducted by Marketing Information Masters, Inc., forecasts a regional economic impact of $612 million.

At an Economic Development Investor Briefing, among many attendees were (l to r) County Commissioner Andy Eads, Bill Walker, Mike Barry and keynote speaker Ross Perot Jr. of Hillwood Development, Chuck Carpenter, Stan Morton and Hank Dickenson.

101: “Businesses who support the Chamber with their membership help us to create the best possible business environment in Denton. Membership dues are the

life-blood of a budget that supports an umbrella structure to administer services such as Economic Development, Convention and Visitors Bureau, Small Business

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11 Denton Chamber of Commerce

24 Hours

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(940) 387-6589 Courtesy photo

Lynn and Joni Chatwin (front row, far left) co-own AlphaGraphics and were recognized as the Denton Chamber’s Small Business Persons of the Year for 2009.

Alphagraphics nets small business award Staff report

Not only is AlphaGraphics focused on quality, it also is focused on giving back to the community. The printing company was honored by the Denton Chamber of Commerce as the Small Business of the Year for 2009. Lynn and Joni Chatwin, who have been married 36 years, have owned the almost 11-year-old business for about eight of those years. The business is part of a franchise but each location is independently owned. Their company on Loop 288 provides design work, printing and copying for other businesses, but the Chatwins said they also have walk-in traffic such as contractors or college students. In addition, the company does booklet binding, blueprint work, lamination, banners and puts pictures on compact discs and DVDs to go along with its brochures or booklets. A year ago the company began offering a mailing service, Lynn Chatwin said. The Chatwins have received awards from AlphaGraphics’ corporate office. It is “nice for corporate to recognize you but they are supposed to recognize you,” Joni Chatwin said. But it means more to them that the community recognizes what they’re doing. Winning the chamber award is an honor since it is from their peers, Joni Chatwin said. The Chatwins’ philosophy is to “treat our employees like we want customers to be treated and they will in turn treat customers that way,” Lynn Chatwin said. Joni Chatwin said they retained

Small Business Person(s) of the Year Award recipients


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2009 Lynn & Joni Chatwin, AlphaGraphics 2008 Chris Hawley and Marcus Watson, Little Guys Movers 2007 David Jeffries & Sarah Jeffries Sandmann 2006 Monica Broadhurst, Grayson Stone, Inc. 2005 Chuck Fremaux, Metropolitan Catering 2004 Jane Boyle, Candy Haven 2003 Dennis Brooks & Stephen Brooks, Armor Pest Control 2002 Damon Ward, Business Air Center 2001 Jen Hurt-Randolph, I-Tel/Tigerbyte 2000 Walter Eagleton, Eagleton Photography 1999 Chad Nichols, Little Guys Movers 1998 Tim Crouch, The Crouch Group 1997 Roy Metzler, Metzler’s 1996 George Goen, Cupboard Natural Foods 1995 Andre J. Rheault, Frenchy’s Lawn & Tree Service 1994 Sherrie Day, Denton Depot 1993 Dan Martin, Martin Parking Systems 1992 Lois & Roland Small, The Homestead Restaurant 1991 Bill Utter, Sr., Bill Utter Ford 1990 Weldon Burgoon, Weldon’s Saddle Shop 1989 Geneva Berg, Locust Street Grill 1988 Bennie Snider, North Texas Savings 1987 John J. Matthews, Security & Safety Consultants 1986 Roy Appleton, Jr., Denton Record-Chronicle three employees from the previous company owner “We think that’s pretty exciting,” she said. “We have three employees that have been here longer than us.” The Chatwins like to give back to the community. “Lynn personally delivers our printing to us,” said Dan Leal, executive director of the Children’s Advocacy Center for Denton County. The center has been going to AlphaGraphics for its printing needs for about three years. The Chatwins conducted a food drive in July for the Denton

104 W. McKinney Denton, Texas 76201

Community Food Center, which they would like to make an annual event. Lynn Chatwin said a lot of companies jumped on board to help them with the drive. “Life is about relationships, whether it be personal or business,” he said. He said he doesn’t run his business just with an eye on the bottonline. “We value the relationship more than profit,” Lynn Chatwin said. The company was originally located three doors down, but See BUSINESS on Page 21

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12 Denton Chamber of Commerce

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From Page 4



The Chamber’s Ambassadors Council is made up of over 100 dedicated volunteers who represent the chamber at special events for both the organization and community, as well as grand openings for new businesses. Divided into four teams, Ambassadors earn points for individual and group participation. The top point-earning team and individual Ambassador will be recognized at the annual membership meeting on March 25. Sue Johnson, representing Ray of Sunshine, was the top individual Ambassador last year. At the Denton Chamber membership luncheon in February, Lynn and Joni Chatwin, co-owners of AlphaGraphics, were presented the Small Business Person of the Year Award for 2009.

Volunteer of the Year The Volunteer of the Year Award honors the individual efforts of a Denton Chamber volunteer for a particular program year. The first award was inspired by the late James Wood, the former owner of Lake Dallas Flowers & Balloons. Prior to his untimely death in 1991, James helped organize and was a top-producing participant in the PACERS, the Denton Chamber’s unique and successful volunteer membership sales committee. The following are the recipients for the volunteer of the year award: 2008-09 2007-08 2006-07 2005-06 2004-05 2003-04 2002-03 2001-02 2000-01

David Layton Sheri deWet Hank Dickenson Jayne Howell Brandon McCleskey Michelle Houston Lilia Bynum George Young Marty Rivers & Amy Painter-Todes 1999-2000 Tim Crouch 1998-99 Helga Williamson 1997-98 Russell Bates 1996-97 Andrea VonHoffmann 1995-96 Todd Price 1994-95 Ellen Painter 1993-94 Fred Gossett 1992-93 Gertrude Gibson 1991-92 James Wood

Denton Chamber of Commerce

Otis Fowler Award List The following is a list of winners for the Otis Fowler award recognizing significant contributions to the Denton community of individuals in his, her or their respective fields. The list includes a number of longtime Denton residents who have contributed much to the fabric of the community, 2008 Mike Trimble 2007 Carol Short 2006 Pat Gobble 2005 Brave Combo 2004 Rick Villareal 2003 Euline & Horace Brock 2002 Priscilla Sanders 2001 Fred Pole 2000 George Hopkins 1999 Jack D. Miller 1998 Bill Thomas 1997 Troy H. LaGrone 1996 B. Lamar Ball, Jr. 1995 Bennie G. Snider 1994 Dr. Shirley S. Chater 1993 Dr. Derrell W. Bulls 1992 H. S. Osborne 1991 Donna Trammell 1990 Maureen & J.B. Floyd 1989 Dr. Imogene Dickey Mohat 1988 Milton M. Hill 1987 Bill Brady 1986 Dr. Alfred F. Hurley 1985 Mabel & Jake Craven 1984 Frank N. Martino 1983 Ben C. Ivey 1982 Fred Patterson 1981 Leon Breeden 1980 Dr. Mary Evelyn Blagg Huey 1979 Bill E. Utter, Sr. 1978 Ed W. Morrison, Jr. 1977 Mary Claude Gay 1976 Fred Minor 1975 Homer Bly 1974 Hayden Fry 1973 Dr. L. L. Armstrong 1972 Marvin Ramey 1971 Roy Appleton, Jr. 1970 Riley Cross 1969 Chester O. Strickland 1968 Rowe B. Newman 1967 J. Holford Russell 1966 Ben C. Ivey, Sr. 1965 W. C. Orr, Jr. 1964 Dr. Pauline Berry Mack 1963 Tom Harpool, Jr. 1962 J. Newton Rayzor 1961 John A. Guinn 1960 Hugh D. Clark 1959 Joe Skiles




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14 Denton Chamber of Commerce

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Program of Action - 2010-2011 retention. Denton Chamber of Commerce PROGRAM YEAR April 1, 2010 - March 31, 2011 Standing Divisions, Affiliates, Chairs & Mission Statements VIRGIL STRANGE Vice Chair of the Board ECONOMIC DEVELOPMENT DIVISION INVESTOR RELATIONS COMMITTEE Mission: Recognize importance of ED private investment dollars to market Denton for Economic Development success and communicate value of ED Investor to Chamber membership. Specific Initiatives: • Recruit new and retain existing ED Investors • Strengthen relationship between chamber members and ED Investors • Support image and marketing strategy SMART BUSINESS WORKSHOP SERIES Mission: Partnering with the Small Business Development Center (NCTC), offer a series of highpowered lunchtime workshops designed to help area chamber member business owners. The workshops present engaging speakers on topics of interest to local small to medium business owners/managers as well as entrepreneurs who want to sharpen their skills. PROFESSIONAL ROUNDTABLE Mission: Provide key corporate and business stakeholders, a unique, valuable and timely opportunity to engage in forward-looking dialogue to shape common responses to critical issues that confront various businesses and industries in our city and county, to share knowledge on and experiences with best practices in key areas of concern and activity and to build mutually beneficial partnerships and alliances for specific actions to improve the condition of the local economy. WOMEN IN BUSINESS COUNCIL Mission: Support the growth and development of women owned/operated businesses, with the goal of facilitating self sufficiency and the opportunity to access tools and resources for personal, professional and entrepreneurial growth through forums, guest speakers, conferences and educational development. LARRY PARKER Vice Chair of the Board MEMBERSHIP DEVELOPMENT DIVISION AMBASSADORS COUNCIL Mission: Act as goodwill representatives on behalf of the chamber at special events for both the organization and community, as well as grand openings. MEMBERSHIP COMMITTEE Mission: Review, evaluate and strategize programs/measures to increase membership and solidify

MARK BURROUGHS Vice Chair of the Board GOVERNMENT RELATIONS DIVISION LOCAL RELATIONS COMMITTEE Mission: Develop and maintain open communications with Denton County, City of Denton and Denton Independent School District officials. Proactively identify and address needs and issues important to the local business community. Specific Initiatives: Identify pertinent issues in May `10 Local elections. Develop and distribute Questionnaire for all contests announced City Council and School Board candidates, distribute responses to the membership In cooperation with the Denton Black and Hispanic Chambers, sponsor Local Elected Officials Reception honoring County Commissioners Court, City Council and School Board Encourage continued personal representation of the chamber during quarterly joint meetings of the City Council and DISD Board of Trustees STATE & FEDERAL RELATIONS COMMITTEE Mission: Develop and maintain open communications with state and federal government officials. Keep the general membership informed of pertinent issues. Specific Initiatives: Review and evaluate the 2009 Denton County Day in Austin event and make recommendations for 2011 Pursue post 81st session briefings from the Denton County delegation Prepare for participation and identify key issues for a Washington Fly-In Host visiting state and federal elected officials as the need arises

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CHUCK FREMAUX Vice Chair of the Board EVENTS & PROJECTS DIVISION BUSINESS NETWORKING COMMITTEE Mission: Promote relationships and communications between chamber members. Maintain a formal system for members to network and share promotional materials, products & service information and leads on a regular basis. Specific Initiatives: Continue to conduct regularly-scheduled networking meetings Help coordinate and schedule pertinent featured speaker and panels MARKETING COMMITTEE Mission: Review and develop methods of effective communication with the general membership, as well as the overall local community. See PROGRAM on Page 15

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From Page 14


Program of Action 2010-2011 Specific Initiative: Help coordinate content for the newsletter, help secure advertisers Monitor format of the chamber web site, help secure advertisers

Stan Morton and Chuck Carpenter discuss some key points of the chamber’s 100-year history with Georgia Caraway, executive director of Denton County Museums.

PROFITABILITY THROUGH SUSTAINABILITY TASK FORCE The Sustainability Committee is responsible for inspire the business community to become environmentally conscious through small changes. Offer education, resources and networking and promote greener lifestyles and business practices. AFFILIATE ORGANIZATIONS

Courtesy photo


CONVENTION & VISITOR BUREAU ADVISORY BOARD Mission: • Work with the staff and allied organizations to promote events and attractions, provide hospitality education and, ensure a positive experience to Denton visitors. • Pursue more direct involvement of area hospitality partners. • Assure that policies do not conflict with the mission of the Denton Chamber of Commerce and funding is adequate to support the program independently. Specific Initiative: Monitor and evaluate the effectiveness of the Denton Live events & attraction publication. ECONOMIC DEVELOPMENT PARTNERSHIP BOARD Mission: • Work with representatives from the City Council, Municipal Utilities Board and staff, as well as the private investors to oversee the general activities, projects and marketing strategy for the Economic Development Partnership. • Work in cooperation with all appropriate allied organizations to implement the strategic plan for economic development and improve efficiency of available financial and human resources. • Assure that policies do not conflict with the mission of the Denton Chamber of Commerce and funding is adequate to support the program independently. Specific Initiatives: • Monitor and evaluate the North of Ordinary Awareness/Marketing Campaign • Monitor and evaluate the Medical Destination strategy • Continue contact with appropriate landowners to develop Business Parks

LEADERSHIP DENTON STEERING COMMITTEE Mission: Implement a program and curriculum designed to identify and prepare individuals who are interested in potential leadership roles in local community service organizations, as well as all levels of public office. • Assure that policies do not conflict with the mission of the Denton Chamber of Commerce and that funding is adequate to support the program independently. GREATER DENTON SPORTS COMMISSION

Chamber of Commerce and that funding is adequate to support the program independently. FINANCE & ADMINISTRATION COMMITTEE

Regularly monitor cash flow and accounting procedures. Identify and make recommendations to the full board for financial management practices.

Congratulations Denton Chamber of Commerce on 101 Years of Excellent Service to Denton!

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Denton Chamber of Commerce

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ADMINISTRATIVE SUPPORT CHUCK CARPENTER President ALICIA BROSEY Director of Membership Development & Programs PAM MARRUFO Director of Finance DANIELL BINDEL Accounting Assistant KIM PHILLIPS Vice President Convention & Visitor Bureau DANA LODGE Sales & Services Coordinator VERONICA MALDONADO Visitor Services Coordinator VANESSA HELVEY Information Assistant LOUANN LUCAS Information Assistant JUDY WATKINS Information Assistant KAREN DICKSON Vice President Economic Development


New Web site offers and tracks referrals There have been several variations of chamber-sponsored Shop Denton First initiatives over the years, including a Leadership Denton class project and a couple of consumer behavior studies commissioned through the University of North Texas College of Business. The current Shop Denton Chamber First program is designed as a discount incentive to enable chamber members to increase their customer base and raise the profile of the local business community. Existing and potential customers are offered discounts when patronizing Denton Chamber businesses. Key FOBs imprinted with the Shop Denton Chamber First logo and Denton Chamber web address will be issued to participating merchants for distribution to customers. The key FOB can be used by the customer to receive exclusive discount offers or incentives at all participating Denton Chamber businesses. Merchants can promote their discount or incentive through a listing on the

Chamber Web site called Hot Deals. Merchants may offer more than one discount or incentive simultaneously. Approved in November, the current Shop Denton Chamber First promotion is directly linked to a new chamber web site that will better track referrals. The web site upgrade and key FOBs were made possible and supported by a group of chamber businesses and individuals called the Chair’s 100 Club: AlphaGraphics Axiom Commercial Company, Ltd. Beth Marie’s Old Fashion Ice Cream Bookkeeper Girl Cartridge World Chuck Carpenter City of Denton - Recycling Cookies By Design Denton Depot Denton Municipal Electric Denton Regional Medical Center Dr. Jan Hillman, UNT Elements of Design EON Consulting Fremaux’s Metropolitan Catering

Holiday Inn Hotel & Suites Denton It All Adds Up, Inc. Jerry Mohelnitzky Meridian Bank NORTHSTAR Bank Peterbilt Motor Company

Mayor Mark Burroughs Stocker Woods Financial Texas Health Presbyterian Hospital Denton Texas Woman’s University United Way of Denton UNT Athletics

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Courtesy photo

Dr. Ann Stuart, chancellor and president of Texas Woman’s University, was the featured speaker at the Denton Chamber of Commerce February membership luncheon. Dr. Stuart’s primary topic was emphasizing how higher education is an important equation in the success of the local business community.

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18 Denton Chamber of Commerce

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From Page 11


Business moved to provide a more efficient layout for the equipment, Lynn Chatwin said. They also installed full-spectrum lighting in the shop so the colors are more accurate to how they will appear outside, he said. Part of their focus is to be environmentally friendly because they know that is part of Denton’s initiative as a community. They have a printer that is set up to be environmentally friendly. “Which means that everything in this machine is recyclable,” Lynn Chatwin said. They are Forest Stewardship Council certified, meaning their paper has a logo that certifies that it came from an environmentally friendly-managed forest. The council focuses on sustainable forest management, Lynn Chatwin said. The business is also Historically Underutilized Business certified because it is in Joni Chatwin’s name, and International Organization for Standardization certified, which means their job performance is measured, Lynn Chatwin said.

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22 Program cultivates Denton Chamber of Commerce

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25 years of Denton leadership

The 25th Class of Leadership Denton will graduate on April 30 in the Coliseum at the University of North Texas. An affiliate of the chamber since its beginning in 1985, Leadership Denton is a ninemonth series of comprehensive training sessions designed to help make interested individuals better aware of opportunities for community service, as well as all levels of public office. To date there have been over 400 graduates of Leadership Denton, including six different City Council members and ten former Denton Chamber Board Chairs. Mark Burroughs, the cur-

rent Mayor and a division officer on the chamber Executive Committee, is not only a 1995 graduate, but also served as a General Chair of the program. A 2008 graduate, Austin Petersen is General Chair of the 2010-2011 Leadership Denton Steering Committee. Application in the 2010-2011 Leadership Class is open to any individual who is a citizen of the United States, of voting age, and a resident within the boundaries of Denton ISD for at least one year as of September 1, 2010. For more details, please refer to the Denton Chamber of Commerce website:

The Green Business Conference

Courtesy photo

Some of the individuals behind the collective success of the chamber’s annual Business-toBusiness EXPO include (l to r): Danielle Bindel and Pam Marrufo from the chamber staff, volunteers Alana Sanders, Phyllis Pittman, Jan Hillman, Gina Atkinson and Cara Leising.

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23 Denton Chamber of Commerce

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Courtesy photos

Karen Dickson with the chamber’s Economic Development Partnership joined the governor’s office and TexasOne at the Society of Automotive Engineers (SAE) show in Detroit, MI. Bill Kahn, Peterbilt manager of advanced concepts, helped work the show to promote Denton and field questions about the Peterbilt hybrid trucks, at left. Above, Chamber President Chuck Carpenter gave a recent presentation to the Noon Rotary Club on the new program theme: “Chamber 101.”

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Denton Chamber of Commerce 2010-2011  
Denton Chamber of Commerce 2010-2011  

101 things to know about the Denton Chamber of Commerce. An advertising supplement of the Denton Record-Chronicle