Letter from the General Manager

Greetings Everyone,

We are entering a month of cold and Love. I don’t believe cold or Love goes hand in hand but I hope everyone stays warm and has a Happy Valentine’s day! I’m happy to mention that January was a great month for purchases! The “Cash in your Closet” campaign was a success. The ad is continuing online and still garners attention. Not to mention, each store picked up 5-6 new clients per day for January. It’s nice to see the foot traffic picking up again. The January promotion also gave us a great chance to acquire some new inventory and sell other services to the new clients. Great job team!

As always, we would like to highlight the top 3 salespeople for January. Starting in first place was Dominic T. Second place was Josh B, and third place went to Danni R. Congratulations team! I sure have noticed a long-standing trend of Roseville being the top 1 to 3 each month. Keep up the great work! Both Norma and Ah were in the top 5 and I have a feeling they’re hungry for top 3!

Soon, we will be seeing tax money trickle in. I believe some stores are already seeing some. We have plenty of jewelry to sell these next couple of months so please make sure to offer our layaway program if our clients are on the fence about purchasing right away.

One thing that I have noticed since the middle of January is a gradual pick up in our reviews. I know that each store is picking up new reviews from our clients. Many excellent reviews are being given with follow-up. Keep up the good work! These online reviews and testimonials are also adding to the positive experience that our clients are receiving.

Sincerely,

Wayne Silliman General Manager

“Individual commitment to a group efforts is what makes a team work, a company work, a society work, a civilization work”. -Vince Lombardi