Letter from the President

Hello Team Loyalty,

Can you believe this will be the last newsletter of the year; I certainly cannot believe that 2019 is one month away from being over, Halloween was yesterday it feels like. Well enough of that.

I truly hope you all had an amazing Thanksgiving! It is that time of the year that I feel we must think of others; our team members, family and our clients. We are in business to make a profit for sure, but we want to do that by living our Vision, Values and Goals. We came up with those and I believe (especially this past year 2019) we have been able to truly grow and do a better job of living these Values and have done an incredible job of building our culture. Culture makes profit; culture amongst us, culture with our teams and culture with our clients. If we did not have clients, SLA (also I am thinking about changing this to Sales Lending Ambassadors, what do you think?) team members, our leadership teams as well as our corporate office Wayne, Javi, HR and our bookkeeper we would not be in business. I feel we have built a culture where each part of our puzzle relies on the other to run an efficient and profitable company. I am truly grateful for all that every one of you do for me, for your peers and for the company Loyalty Pawn. Thank You!!

December will be a busy month and as you have seen already from Black Friday this should be by far our best retail month of the year. In all news reports, brick and mortar, retail locations are set to hit records this holiday season. As a company we are still a little ahead of our Q4 revenue projections but we have set lofty goals for our December revenue projections so we will need to communicate with each other, especially about clients wants and needs. We can help all each of us hit those revenue projections and end the year with a bang. I KNOW that we will be able to hit our projections, they are not much more than last year, and we have way more inventory this year, more knowledge this year and better culture this year. Reach out to your friends and families, post on Face Book, Snap Chat, Instagram, etc. and let all your followers know we are here to help with great deals on amazing product this holiday season especially in the jewelry, watches and luxury goods departments. If you have any friends or family that has any special requests for larger diamonds, a particular handbag, a watch we do not have in inventory or any other unique item please reach out to me I have contact throughout the entire United States and a few outside the United States and can track down almost anything.

Team lets lift our heads up and get through this holiday season, it will not always be easy, but we can always make it fun and keep our work environment a great place to be and a place we do not mind coming to. Time to celebrate one another and look forward to ringing in the New Year. I would also like to personally wish everyone a Merry Christmas and a Happy New Year!!

Gratefully Yours,

Stan Lukowicz, III