Annual Report of the Department of Labour 2011-2012

Page 39

Strategic Objective

Measure/ Indicator

Strengthening the institutional capacity of the Department

Actual Performance against Target

Reason for Variance

Target

Actual

% of staff trained in line with Workplace Skills Plan (WSP)

80% of the Department’s staff trained in accordance with approved WSP by 31 March 2012

Achieved – 85.1% (5 927 out of 6 957 employees) of the Department’s staff were trained in accordance with the approved WSP as on 31 March 2012

None

% of mandatory posts that are job evaluated

95% of all mandatory posts evaluated and approved by 31 March 2012

Achieved – 100 % (75 out of 75 mandatory jobs) of all mandatory posts were evaluated and approved by 31 March 2012

None

% of misconduct cases finalised within a prescribed period of time

70% of misconduct cases finalised in line with applicable prescripts by 31 March 2012

Achieved – 79% (216 out of 271 cases) of misconduct cases were finalised in line with the applicable prescripts as on 31 March 2012

None

% of litigation against the department reduced

Reduce the number of new litigation cases against the Department by 60% in comparison to 2010/11

Not achieved – 2010/2011 B/F = 292 cases, 2011/2012 - received 367 (Q1-Q4). Difference = 75 (new cases) 66% increase

We do not have total control over this indicator hence we have changed it moving forward

% of legal opinions finalised

90% of legal opinion requests finalised within five working days

Partially achieved – Legal opinion requests received = 64 finalised within five working days = 47 (73%)

Delays in consultation and lack of case management

% of contract requests finalised

85% of contracts finalised within five working days

Partially Achieved – Contracts requests received (Q1-Q4)=106 Finalized within 5 working days=88(83%)

Delays in consultation and lack of case management.

Implementation of the new ICT strategy

Approved ICT strategy by March 2012

Partially Achieved – As-is assessment report was completed and signed off in February 2012. This report is the first step and the most critical step in developing the ICT Strategy.

Work started late due to delays in sourcing the required IT capacity to assist with the development of the ICT Strategy

Finalisation of the ICT feasibility study

Feasibility study on ICT service delivery options completed

Achieved – Feasibility study completed as part of As-is assessment report

None

Exit and services transfer plan developed and implemented

Implementation of Exit and Services Plan

Partially Achieved – The Exit and Services Transfer Plan was developed and approved

The implementation of the Exit and Services Transfer Plan is in progress until the end of the IT-PPP contract in November 2012

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Annual Report of the Department of Labour | 1 April 2011 - 31 March 2012

Sub-programme/programme: (Administration)

SECTION TWO | INFORMATION ON PREDETERMINED OBJECTIVES

DEPARTMENT OF LABOUR | PROGRAMME ONE | ADMINISTRATION


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