If you are an HP Printer user, you would have come across the “Missing or Failed Print head� error several times. And, when you see this error code, it means that you would not be able to print the documents, especially because the device is unable to trace the print head due to some sort of errors. It might also be because of the fault in the print head. There are a few simple ways to deal with this issue on your own without taking the Hewlett Packard technical support
Before you proceed further with steps, it is necessary for you to know that you should only use the genuine cartridge for the printer, or else the device you will have to suffer such errors. You should go to the official link of the HP Printer to purchase the original cartridge.
The next thing that you are supposed to do is to reset the printer. To reset it, you need to turn off the printer completely, followed by unplugging all the wires and cables. Now, you should wait for a few seconds. After that, you should restart the device and take the test printout. If you are still facing the error, you can move on to the next step.
Now, you need to again turn off the printer, followed by unplugging the chords. Once it is done, you should make sure that you have opened the cartridge access door, and then after lifting the cartridge latch, you should lift the print head as well. Also, you should wait for a moment, and then you need to reseat the print head. Also, make sure that you have lowered the cartridge latch once it is done. Now, try to take a test printout. You can also try to reinstall the cartridges, and then you have to check if the error message is still getting displayed on your screen or not. If yes, you need to know that the problem is complex. And, it can only be resolved by taking the assistance of the professionals. You can email HP customer service about the issue and they will get back to as soon as possible.