care transformation, quality, and safety
Our aim is to work efficiently and effectively, upholding the highest safety standards while providing exceptional care to Lifespan patients.
The care transformation, quality, and safety team: •
Partnered with affiliate teams to realize continued improvement in overall rankings in the Vizient Quality and Accountability Study.
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Optimized data analytics and insights to support clinical quality, operational, and financial improvement efforts.
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Developed medical staff departmentspecific PowerBI dashboards to increase quality/cost data transparency and accelerate efforts to advance Lifespan’s top-decile initiative.
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Supported affiliate teams, resulting in significant improvement in overall mortality rates.
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Expanded deployment of Lean and Six Sigma tools and formalized quality and safety training at all levels of the organization.
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Completed patient experience program assessments for all affiliates and expanded efforts to measure the voice of the customer.
Care transformation, quality, and safety team members continued to support Lifespan’s COVID-19 response, including: •
Hospital incident command roles
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Labor pool establishment and staffing processes
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Support for Lifespan’s alternative hospital site operations
Phu Thai PhD, Pharmacist, Inpatient Pharmacy, Newport Hospital
ANNUAL REPORT 2021
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