What is YIChat? Get answers to your questions through our Youth Infor- Anything else you need more information on mation Chat service. The chat puts you in contact with a We can give you information, answer your questions, Youth Information Officer who can give you the answers and provide you with a second opinion. you need and point you in the right direction. The most important thing is your safety How does the chat work? If you tell us that you are under 18 and are being Our online chat service is as easy to use as WhatsApp harmed, are at risk of being harmed, or have been and puts you in touch with a Youth Information Officer harmed in the past while under 18, we must report this who can help you. Simply click the link below, fill out information to Tusla – the Child and Family Agency – and your information with your question, and start chatting. possibly the Gardaí. To make these reports, we need When is the your full name, chat service your age and available? the county you live in. If you The chat service choose not to is available beshare this infortween 4pm and mation with us, 8pm, Monday to we will be unaFriday ble to make a (excluding bank report. holidays). If you want to chat to Who will you a Youth Inforbe talking to? mation Officer Our chat service during that time, start a conversation now. If you leave a is staffed by Youth Information Officers from centres message outside of these hours, we will get back to you across Ireland. Youth Information Officers are trained in by email as soon as we come back online. providing information that is impartial, accurate, releWhat we can help with? vant to your question, in a non-judgemental and easy to understand way. The Youth Information Officers staffing We can help you with any questions you have, including the system are from YMCA Ireland, Crosscare and Youth information around: Work Ireland. Education Are you in a crisis? Employment This is not a service for people experiencing a mental Your rights and entitlements health crisis, but if you need mental health support right now, free-text YIC to 50808 to start an anonymous conSocial protection benefits versation with a trained volunteer – 24/7. College grants Accommodation Visit https://spunout.ie/news/youth-information-chat to start a chat!
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