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Global Project & Spa Advisory 88 rue de Courcelles, paris, 75008, France

Tel: +33 (0) 1 82 09 45 77 Email: Skype: patsaus1 Twitter: @SpatriCK233 LinkedIn:

Background briefing

Patrick Saussay, CEO

The company was launched in 2012 by CEO Patrick Saussay and Christopher Ryan.

investors’ priorities helps us to create compelling and differentiating concepts aligned with a business strategy.

Main services

Additional services

The wellness market is moving from an exclusive leisure activity to a global lifestyle concern, generating business opportunities, concept enhancements and profitability challenges. To support our partners on this path, GPSA services are: ■ Business strategy and planning ■ Brand and concept development ■ Spa consulting ■ Project management ■ Spa management support During the spa projects, we focus on the consistency with the hotel identity as much as we do on differentiation, customer experience and health prevention. From strategy and concept definition to go-live support, we deliver project services, including business plans, treatment menus and protocols, product brand selection and team training. To provide a memorable wellness experience, we consider all senses, with a constant care for the balance between atmosphere, offering and resources. Our experience of project development, spa management and

GPSA also provides international development support, defining the roll out strategy, assessing project opportunities and preserving the core brand identity. We audit the quality and profitability of existing spas and support their transition from classic offers to up-to-date global wellness services.

USPs Advising on international spa projects has equipped the company with a wide knowledge of what wellness means in different cultures. Saussay has 25 years’ experience – mainly with the ‘big-five consulting firms’ – and was involved in the change process of organisations such as hospitals and public services, before transferring this expertise to wellness. GSPA’s Christine Masson has 28 years experience in the industry, while the company’s international network enables us to advise on strategy, economics, wellness and development, to reach sustainable solutions.

Where in the World? With 25 projects completed and four in process, GPSA works in Europe, Africa, Asia and Middle East.

Top clients The company supports evianSPA developments worldwide, and prestigious clients like the iconic Negresco hotel or Belmond hotels.

Who’s who? Patrick Saussay, CEO; Christine Masson, international spa consultant

What the clients say “Since his decisive support in creating the evianSPA concept, strategy and business model, Patrick continuously demonstrates his expertise and dedication to our success. From the identification and negotiation of iconic projects, to each step of the design, implementation and go-live process, he secures our brand identity, positioning and quality of execution. He’s also overseeing evianSPA activity with the support of licensees.” Laurent Sacchi, Executive VP, General Secretary, Danone - Chairman, Evian. SPA BUSINESS HANDBOOK 2021 – 2022 157

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