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The aim is to exceed customer expectations in the new spa and the refurbished leisure centres
Exceeding expectations Safe Space Lockers is collaborating with InspireAll to create first class facilities
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ork starts this month on the refurbishment of Furzefield Leisure Centre in Potters Bar and Bushey Grove Leisure Centre, as part of a large investment programme to provide first class health and fitness facilities for the community, with InspireAll (previously Hertsmere Leisure) investing over £4m.
fitting out high-end private corporate health clubs. He said: “If you want a reliable and honest partner to work with you on your changing rooms spaces and to deliver a high quality outcome, then I would definitely recommend the Safe Space team. The solution they’ve provided for our luxury spa is looking really great and has given us that quality detailing that
INVESTING IN QUALITY
The popular centres will be significantly redeveloped, with each benefiting from a host of new facilities, including: ■ A full gym refurbishment ■ Brand new gym equipment ■ Immersive indoor cycling studios ■ Spa with a range of thermal experiences, treatment rooms and relaxation zones ■ XHeight climbing facility ■ Multi height softplay area ■ Café, reception and changing room refurbishment One of the key factors was improving the member experience in all areas and this particularly included upgrading the finer details in the changing rooms, to improve the quality of the user experience. The head of operations for InspireAll, Jon Mann, chose to partner with Safe Space Lockers on the project, having worked with them for many years when
“I’ve worked with the Safe Space Lockers team for over 10 years now. They always come up with the solutions we require, are great at turning around drawings and quotes and always deliver on time” Jon Mann, head of operations, InspireAll
has enabled us show to our members we really care about improving their member experience when using the facilities. “With our previous experience of working together, Safe Space was the obvious choice and perfect partner to supply and fit out the luxury spa area’s changing rooms with lockers and cubicles. “Safe Space also provided a lock solution that’s more effective for the operator and allows members a much better experience in the changing areas – it also future-proofs the installation. “I’ve worked with the Safe Space Lockers team for over 10 years now, they always come up with the solutions we require, are great at turning around drawings and quotes, revising plans and changing scopes at the last minute and will always deliver in the time frames specified within the project plans.”
TEAMWORK PAYS OFF
“It was a pleasure to work with Jon again,” said Dominic Hyett, MD of Safe Space Lockers. “He always delivers an innovative project that exceeds the expectations of the users. These two projects were operationally challenging, but Jon ensured that the member experience was never adversely affected and that we were focused on a great outcome.” www.safespacelockers.co.uk
©Cybertrek 2019 healthclubmanagement.co.uk June 2019
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