Government Workforce Performance Optimization

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Talent Management refers to programs that refine and implement the policies, practices and systems required to meet the future human capital requirements of an organization. The goals of a Talent Management strategy are to develop and promote a high performance workforce, to identify and close skill gaps, and to design and maintain programs that help to attract, acquire, develop, promote and retain the talent needed to achieve mission goals. Generally driven by overall Human Capital Strategies, effective Talent Management programs address several specific needs: • Future business requirements and their implications for needed workforce capabilities • Current workforce-related capabilities and critical gaps • Needed workforce development programs • Refine human capital management policies and practices to achieve specific capability-building goals • Other initiatives required to achieve needed performance levels • Strategies to support continuous learning and knowledge management Because of demographic, technological and other trends, the pace of reskilling and reshaping the federal government workforce will continue to accelerate. Critical challenges to be addressed by effective Talent Management strategies include: • Retaining critical organizational knowledge in the face of an expected increase in retirement rates • On-boarding and integrating the next generation workforce and their methods into existing processes and practices • Accelerating adoption of changing work processes and practices driven by the need for improved efficiencies and effectiveness • Gaining, spreading and supporting new technical skills driven by adoption of new technologies, architectures and IT development methods • Evolving the skills needed to successfully address changes in acquisition, contracting, service level agreements and program management

Workforce Development refers to the specific programs needed for an organization to meet and maintain the knowledge, skill and competency requirements for achieving their mission and strategic goals. Effective Workforce Development programs address the full employee lifecycle from selecting and successfully on-boarding new hires to helping them understand and acquire the skills and competencies needed for success, to supporting their use in practice, and encouraging on-going learning and further development. They also address the full spectrum of workforce needs from support staff to individual practitioners to management and leadership personnel. If done well, workforce development programs can provide considerable support for creating and sustaining a desired culture. There are many best practices and evolving techniques to facilitate the effective implementation of Talent Management and Workforce Development strategies and programs. The ultimate goal is to develop an efficient and effective solution to delivering the capabilities required. For example:

GOVERNMENT WORKFORCE PERFORMANCE OPTIMIZATION

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