Listing Presentation by Lisa Chambers

Real Estate Services Marketing Proposal Prepared for: • Susan Hayes

Property to be marketed: • 5205 Rustic Way • Old Hickory, TN 37138

Presented by: Lisa Chambers, Broker, GRI, CRS, ABR, GREEN CENTURY 21 Premier 615-474-0377 Cell 615-773-9700 Office 2672 N. Mt. Juliet Road Mount Juliet, TN 37122 Copyright © 2009 CENTURY 21 <Insert Name>. All rights reserved. Each office is independently owned and operated.

Agenda •

Tour your home and ask questions about your home

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Discuss your home and your current situation

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Tell you about myself and CENTURY 21 Premier

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Gold Standard marketing

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Discuss current real estate market

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Explain the process and forms

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Determine listing price

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Come to a mutual decision

Experience

My Professional Experience •Graduated from Lipscomb University •12+ years sales experience •8+ years office manager/administrative assistant •Realtor with Century 21 Premier since October 2004 •Broker as of October 2008 •ABR - Accredited Buyer’s Representative •GRI - Graduate of Realtor Institute •CRS - Certified Residential Specialist •GREEN – Green Designation Residential •Member of National Association of Realtors, TN Association of Realtors-TAR, & Greater Nashville Association of Realtors

My Personal Experience • • • • • • •

Native of Hohenwald, Tennessee Married since 1991 to Danny Chambers Children Allie 15 years old & Dylan 11 years old Resident of Wilson County in Langford Farms Children attend Wilson County Schools Stay at home Mom for 8 years Member of Old Hickory Church of Christ, Old Hickory, TN • Hobbies: RV trips to local State Parks with the family, tennis, & biking.

A Global Powerhouse With The Agility And Commitment Of A Local Owner CENTURY 21 Premier • Our REALTORS® and staff work in a positive supportive environment • We keep up to date on the latest market conditions, training and technology • We have been a leader in residential sales in Middle TN for over 20 yrs • We (our company) are ranked #2 in Mid South • We (our office in Mt. Juliet) are ranked #13 in Mid South • We have 65 fully trained, full time, agents whose only jobs are to help people buy and sell homes • 3 branches are in Mt. Juliet, Goodlettsville & Brentwood.

The Selling Process – What to Expect Offers and Negotiation • Present offer • Negotiate price & terms • Confirm 1st deposit taken • Confirm buyers ability to acquire a mortgage • Keep you up to date on current market conditions • Get offer signed by both the Sellers & Buyers • Forward copies of the offer to title company • Negotiate offer through the review period The Contract •Confirm / Schedule times of buyers inspections and notify you of inspection results •Assist in negotiating any repair issues & estimates •Inform you of appraisal results •Verify all sale contingencies have been satisfied •Confirm all pre-closing paperwork has been completed Closing • Confirm date, time & location of closing and that deposit monies available for closing • Ascertain your receipt of final closing costs • Schedule with buyer & other realtor the final walk-through • Resolve any walk through issues if any prior to closing • Attend closing. Bring all applicable documents / keys etc • Remove sign & lockbox After the Contract is signed…I keep working for you. Copyright © 2010 Century 21 Real Estate LLC. All rights reserved.

A Proven Leader

Go with the brand consumers know and trust CENTURY 21 Has Almost Universal Brand Awareness

CENTURY 21: 97% RE/MAX: 92% Coldwell Banker: 88%

In 2009, the CENTURY 21® System attained the highest brand awareness level when compared to any other real estate organization surveyed, a trend we have maintained since 1999.

Prudential: 69% ERA: 45% GMAC: 35% Keller Williams: 33% Weichert : 17% Realty Executives:15%

“Please tell me which of these real estate agencies you have ever seen or heard of?” (?” (Base: 903 respondents: Sold or purchased a home in the past 2 years, or plan to sell or purchase a home in the next 2 years)

CENTURY 21®: A Global Brand More than 7,700 offices and over 117,000 sales associates in 68 countries and territories, including offices in: • Aruba • Australia • Belize • Brazil • Canada • Cayman Islands • China • Costa Rica • Egypt • France • Greece

• Hong Kong • Japan • Mexico • Morocco • Portugal • Russia • Spain • St. Kitts • St. Maarten • United Arab Emirates • United Kingdom

Celebrating Three Decades of Caring •

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Easter Seals is the world’s leading non-profit provider of services for people with autism, developmental disabilities, physical and mental disabilities and other special needs. Easter Seals is the only national organization which serves people with all disabilities, from birth throughout the life span –partnering with health and human service organizations as well as public and private insurers to provide lifechanging services and support for people with disabilities and their families. As a partner with Easter Seals we can collectively work with you to adapt your home for accessibility and preserve or enhance the current value. The CENTURY 21 System has been affiliated with Easter Seals since 1979 The CENTURY 21 System has raised more than $100 million on behalf of Easter Seals

Marketing Plan For Your Home

Marketing Your Home •

Two things sell homes – Exposure and Price

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At CENTURY 21 Premier we pride ourselves on our ability to create custom solutions to maximize both

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We have a proven model to market and sell homes

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Forged through experience and analysis of thousands of home sales

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Enclosed is a comprehensive summary of how we will put our unique approach to work for you.

The more people exposed to your home, the better the chances of finding the buyer who likes it and will pay the most for it.

Marketing Plan • Place the CENTURY 21 Gold Post Yard sign on your property • Place a lockbox on your home •Place colorful flyers on the “for sale” sign

• MLS – Place your home with the local Multiple Listing Service to make it available to all local Brokers • Open Houses – Actively promote open house showings for both real estate professionals and Buyers • Realtor Luncheons – Local Realtors are invited to lunch & see your home • Direct Mail – Just Listed cards, Open House cards and other targeted mailings • eCampaign Center One-time Emails – Online Property Flyer Emails directed to potential buyers

• Local Advertising – Homes Magazine, Buy-a-home Magazine, The Chronicle, Tennessean

Marketing Plan continued • Internet – century21.com allows internet users to get information and photos of your home • century 21.com • Agents Personal Website • Banner ads on local websites • Post on other real estate search websites like Trulia.com, Realtor.com, Google and Yahoo that receive millions of visitors. • Leverage the CENTURY 21 Global Referral NetworkSM to access leads from around the world.

Marketing Plan continued •

Other unique marketing techniques appropriate for your property – virtual tour of your home – Offer a Home Warranty program – Offer special financing options – Place property on Craigslist and other online classified websites for maximum exposure – Showings.com/Centralized Showings for scheduling showings, receiving feedback and announcements to all who have shown by one email – Available to show your home on short notice. Husband Danny is also a licensed agent and available to show should I be away – Communicate daily via I-Phone

“Dress” Your House For Sale • Your home’s appeal is a deciding factor in whether a potential buyer decides to make an appointment to see your home or submit an offer. • Individual tastes vary, but you should follow some basic rules in getting your home ready for sale: – Curb appeal – Unobstructed walkways – Clean interior – Well-lit rooms – Uncluttered rooms and storage spaces

Internet Marketing

Why Internet Marketing is Important

We get Your Listing Online! •Listing Distribution Partners •Realtor.com •Century21.com •Tennessean.com

Maximize Visibility! In Your Area & Across the Nation When you list your home a with CENTURY 21® Agent, you’re creating maximum exposure for your property, in your area and around the nation. Not only will your property be featured on the award-winning century21.com site, but millions of other potential buyers will be able to see your listing because the CENTURY 21 System partners with some of the most popular real estate sites on the Internet. When it comes to selling your home, you can’t have too much exposure. The CENTURY 21 System works hard to ensure that your unique listing gets all the attention it deserves—all around the country! According to NAR, eighty-seven percent of homebuyers start their search online1. That’s why the CENTURY 21 System lists your home on all these popular mover Web sites, which get millions of unique visitors every month:

CENTURY 21 listings are also displayed on all MLS enabled real estate sites. Remax.com, ColdwellBanker.com, ERA.com, Prudential.com, KW.com, and Weichert.com Copyright © 2009 CENTURY 21 <Insert Name>. rightsreserved. reserved. Each is is independently owned and operated. Copyright © 2010 CENTURY 21 <Insert Name>. AllAllrights Eachoffice office independently owned and operated. Copyright © 2010 Century 21 Real Estate LLC. All rights reserved.

National Distribution For Your Home In addition to the great national coverage the CENTURY 21® System provides for your home listing, you’ll also find your property listed on key real estate sites that serve your area. That includes your local newspaper site, real estate showcases, guides to your region—wherever your neighbors look when they’re starting a home search. Because CENTURY 21 Sales Professionals know that in the end, every home sale is a local sale. That’s why our experts go the extra mile to understand your market in detail and position your home in front of the people most likely to buy.

Our Online Newspaper Network The CENTURY 21 System distributes local listings to the homefinder.com network of 130+ online newspaper real estate sites nationwide to ensure your listings are seen by consumers who want to buy in your area. AK AL AR AZ CA CA CA CA CA CA CA CA CA CA CA CA CA CA CA CA CA CA CO CT DE FL FL FL FL FL

FL FL FL GA GA GUAM HI IA IA ID IL IL IL IN IN IN IN KS KY KY LA LA LA LA LA MD

MD MI MI MI MI MI MI MN MO MO MS MS MS MT NC NC NC NJ NJ NJ NJ NJ NJ NM NV NY NY NY

NY NY Poughkeepsie Journal NY Rochester Democrat & Chronicle NY The Journal News OH The Cincinnati Enquirer OH The News-Messenger OH News Journal OH The Marion Star OH News Herald OH Telegraph – Forum OH Chillicothe Gazette OH Coshocton Tribune OH Eagle Gazette OH The Advocate OH Times Recorder OR Statesman Journal PA The Morning Call PA Centre Daily Times SC The Greenville News SC The Sun News SC The Herald SC The State SC The Beaufort Gazette SC The Island Packet SD Argus Leader TN The Leaf Chronicle TN The Jackson Sun TN The Daily News Journal TN The Tennessean

TX Dallas Morning News TX Fort Worth Star Telegram TX El Paso Times UT The Spectrum VA The Daily Press VA The Daily News Leader VT Burlington Free Press WA Bellingham Herald WA The Olympian WA Tri-City Herald WA The News Tribune WI The Post-Crescent WI The Reporter WI Green Bay PressGazette WI Herald Times Reporter WI Marshfield News-Herald WI Stevens Point Journal WI Daily Tribune WI Wausau Daily Herald WI Oshkosh Northwestern WI The Sheboygan Press WV The Herald-Dispatch

CENTURY 21®: Listings Stand Out to Buyers Searching on the # 1 Real Estate Website-Realtor.com

This is a Basic Listing and How Some of Our Competitors Would Market Your Home on the #1 Real Estate Web Site. Basic Listing Features

• Maximum of 4 images • Default paragraph and bulleted descriptions • Brokerage name and office telephone number as contact point • Realtor.com will charge a $20 to $25 posting fee for virtual tours • Basic listings do not allow consumers to email the Agent or the Office.

We Showcase All of our Listings and Fully Market Them Listing Detail View – Company Showcase Company Showcase Features Up to 25 Images Per Listing Agent Represented (at Brokerage Discretion) Brokerage Logo/Linkage Customizable: • Headlines • Paragraph • Agent Special Message • Lead Generation • Video • Virtual Tours

Your showcased listing will also appear on other web sites that Realtor.com powers the search on including MSN.com a top 5 real estate web site.

Selling Your Home with the Help of century21.com The century21.com web site averages more than 2 million visits per month*

Your Listing on century21.com • Up to 20 listing photos can be included • Detailed property descriptions (English & Spanish)

• Floor Plans • Slide Show • Virtual Tours • Open House schedule

century21.com Tools Slide Shows & Virtual Tours Visually highlight the best features of your home; automatically created when you have 6 or more pictures

Mortgage Calculators & financing information

Neighborhood Profiles Important information about this & other neighborhoods

Additional Online Marketing

• Strategically publish creative banners that increase traffic and listing exposure on century21.com. • CENTURY 21 provides an innovative online experience for consumers that is second to no one in the industry. • Online media is optimized to drive leads and responses from consumers on your property. • Automated email communications to buyers interested in your property • Search Engine Marketing is a key component of our online marketing efforts that drives consumers to our website and thereby increases the exposure your listing receives to interested buyers.

Market Overview and Pricing

Market Value is: What the buyers are willing to pay for this type of property, in this neighborhood, at this particular time. The marketplace, not the homeowners and not the brokers determine the value of a home.

Factors That Influence The Listing Price Of Your Home

Competitive Market Analysis Establishing the perfect price for your home! Complete CMA • Recent Sales • Current Listings • Under Contract • Expired Listings • How do you stack up against the competition? • What will help your property sell faster? • How much will you have after closing?

Summary and Next Steps

The Home Selling Process

Commission Structure for Lisa Chambers • 6% commission (3% to Buyer Broker & 3% to Century 21 Premier the listing Broker) • Should a buyer not be represented by a Realtor, I will default as facilitator/transaction broker and commission reduced to 4% • Allow me to represent you and find your next home: Commission reduced to 5% (3% to Buyer Broker & 2% to Century 21 Premier the listing Broker)

Put me to work for you!

Thank you! Lisa Chambers CENTURY 21Premier 2672 N. Mt. Juliet Rd. Mount Juliet, TN 37122