Landstuhl Regional Medical Center November 2019 Vol. 2, No. 6
Readiness and development Agile and Adaptive Team Medically Ready Force Ready Medical Force
Quality and Safety
Comprehensive healthcare delivery Quality, safe & accessible care through: Continous focus on zero-preventable harm Maximizing patient experience\partnerships
Supporting the LRMC Family Attract and retain outstanding workforce Implement robust employee recognition program Create a culture of pride, passion and purpose in the workplace
Transformation Transitioned and integrated with DHA / DHR-E Postured to assume operations at ROBMC Foundation established for MHS GENESIS conversion
Inside:
Synchronize support to combatant commanders and allies LRMC postured to support Combatant Command contingency and operational plans
LRMC FY20 Remembrance Enhanced MISSION: LRMC, with partners, readiness and Access healthcare support of Campaign Supeventelevates for the bereaved Clinic our Joint Warfighters and their families, by maximizing the quality and safety of our Role port Plan families to close 4 Theater Hospital across the continuum of care in support of Combatant Commanders.
Theater Role 4 support synchronized with allies and partners
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Events and Training Calendar Nov. 1: Commander’s Award Ceremony, Heaton, Noon Nov. 1: Class “B” uniform day Nov. 3-9: National Radiologic Technology Week Nov 4: Preceptor Development Course, LRC, 8 a.m. Nov 5-6: Trauma Nursing Core Courses, LRC, 7:30 a.m. Nov. 6: Annual Training, Heaton, 7:30 a.m. Nov. 7: Newcomer’s Orientation / TeamSTEPPS, Heaton, 7:00 a.m. Nov 7: Basic Life Savers Course, LRC, 8 a.m. Nov. 8: 244th Marine Corps Birthday ceremony, Heaton, 8 a.m. - 1 p.m. Nov. 11: Veterans Day Nov 12: Pediatric Advanced Life Saver, LRC, 7:45 a.m. Nov. 12-15: Senior Leadership Forum, Sembach
Nov 13: Advanced Life Support, LRC, 7:45 a.m. Nov. 14: National American Indian Heritage Observance, Heaton, noon - 1 p.m. Nov 14: Basic Life Savers Course, LRC, 8 a.m. Nov 20: Annual Training, Heaton, 7:30 a.m. Nov. 21: Newcomer’s Orientation / TeamSTEPPS, Heaton, 7:00 a.m. Nov 21: Basic Life Savers Course, LRC, 8 a.m. Nov 22: LRMC polo day Nov 22: Charge Nurse Course, LRC, 8 a.m. Nov. 22: DWMMC Transfer of Authority, 9 a.m. Nov 25-26: Tactical Combat Casualty Care Provider Course, LRC, 7:45 a.m. Nov 26: 2019 LRMC Turkey Bowl, LRMC PT Field Nov 28: Thanksgiving Day
Informationen zu Grippeschutzimpfungen Information about influenza vaccinations
Liebe Kolleginnen, liebe Kollegen,
the LEGACY
Deutsche und amerikanische Gesundheitsbehoerden empfehlen eine Grippe-Impfung fuer alle Mitarbeiter eines Krankenhauses, weil dadurch das Krankenhauspersonal und die Patienten gleichzeitig einen Schutz erhalten. Die Grippe-Impfung ist fuer Local Nationals nicht verpflichtend, die Teilnahme an einer Info-Veranstaltung/ Unterweisung schon. Die verpflichtende Info-Veranstaltung/Unterweisung zu den Grippe-Impfungen ist geplant fuer den 13. November 2019 - bis dahin wurden bereits einige Grippe-Impfungen durchgefuehrt. Trotzdem bitte an der Unterweisung teilnehmen und sich in die Anwesenheitsliste eintragen. Das Ausfuellen der 'Declination Form' ist anonym und freiwillig. Sollte man eine DD Form 2569, Third Party Collection Program, ausgehaendigt bekommen, diese bitte NICHT ausfuellen, sondern einfach gleich wieder zurueckgeben. Bei Fragen und/oder Problemen bitte an die BV wenden, DSN: 486-8193. ************************************************************************************************************
In this issue: Command Team Messages, pg. 3 ACFT prep, pg. 5 More than a pharmacy, pg. 6 Around LRMC, pg. 9
ANNOUNCEMENTS
Civilians and Soldiers traveling outside of Germany on official orders (Belgium and Italy included) must complete an APACS request. Those on leisure travel require the appropriate level of approval for the country requested (outlined in the Electronic Foreign Clearance Guide) both found on sharepoint at: https://go.usa.gov/xVmyj
Dear Colleagues, Immunization is specifically recommended for all hospital employees by German and American Public Health authorities because it provides protection for both employees and patients. Flu immunization is not mandatory for Local Nationals, however, participation in a training event is. The mandatory training event for the flu immunizations has been scheduled for 13 November 2019 - some flu vaccinations will have been conducted by then. Nevertheless, please attend the training event, and register in the sign-in roster.
Commander: Col. Michael A. Weber Command Sgt. Maj. Thurman L. Reynolds Chief of Public Affairs: Gia Oney Editor: Marcy Sanchez Printed by: DLA Information Operations Europe
The 'Declination Form' is anonymous; the completion of the form is voluntary.
The Legacy is published monthly by the Landstuhl Regional Medical Center Public Affairs Office under the authority of AR 360-1 to provide the staff and families of LRMC with information on people, policies, operations, technical developments, trends and ideas of and about the U.S. Army Medical Command and LRMC. The views and opinions expressed are not necessarily those of the Department of Defense or the U.S. Army Medical Command. Direct communication is authorized to Public Affairs, The Legacy, Unit 33100 Attn: PAO, APO AE 09180-3100. Phone: DSN 314-590-8144 or commercial from the United States 011-49-6371-9464-8144. Or send an email to usarmy.lrmc.pao@mail.mil. Unless otherwise indicated (and except for “by permission” and copyright items), material may be reprinted provided credit is given to The Legacy and the author. All photographs by U.S. Army except as otherwise credited. The appearance of advertising in this publication, including inserts or supplements, does not constitute endorsement of the products or services advertised by the U.S. Government, Department of Defense, Department of the Army or Landstuhl Regional Medical Center.
Should a DD Form 2569, Third Party Collection Program be handed out, please DO NOT fill out this form, but just return it right away. Please contact the Works Council in case of questions and/or problems, DSN: 486-8193.
November 2019
LANDSTUHL REGIONAL MEDICAL CENTER November 2019 • Vol. 2, No. 6
For the Works Council LRMC: Bettina Jenkins-Mueller Chairperson Agency Works Council Landstuhl Regional Medical Center Building 3705, Room 202 DSN: 486-8193 Commercial: 06371-86-8193
FROM THE COMMAND TEAM
The LRMC Mission Col. Michael Weber Commander Landstuhl Regional Medical Center
Our Mission: LRMC, with partners, elevates the readiness and healthcare support of our Joint Warfighters and their families, by maximizing the quality and safety of our Role 4 Theater Hospital across the continuum of care in support of Combatant Commanders.
the LEGACY
There it is, folks. The foundation of LRMC moving forward. The hospital’s leaders invested many days diving deep into our mission, and developing a statement that really defines our role for the Unites States military. I’m going to spend a moment breaking each part down. “With partners” – LRMC is the only American military medical center in the European theater, and as such, we play a decisive role in the healthcare of our deployed Warfighters. However, we are not alone in our warfighting functions of sustaining our military and providing force health protection. Through strong relationships with others in the Military Health System, host nation healthcare facilities, German Red Cross, and the Allied Forces medical components, we are securing this region with an abundance of life-saving options for our Warfighters and their Families. It is imperative that
we build these partnerships with other healthcare organizations – the more tools we have in our kit, the better able we are to support the Combatant Commanders and the Joint Warfighters in achieving their campaign plan objectives. Our partner-centric mission also helps LRMC sustain its focus on shared decision making and accountability with patients, Fam- Col. Michael Weber, commander, LRMC, and Command Sgt. Maj. Thurman Reynolds, LRMC command sergeant major, present Col. Manuel Pozo-Alonso, ilies, and formations. commander, Dental Health Command Europe, a certificate of appreciation for “Elevates the readiness and his participation during LRMC’s Hispanic Heritage Month observance, Oct. 8. healthcare support” – At every heights so that we do our part to strengthen point in our day, we should be considering how what we’re doing enhances both the individual Warfighter and the total the readiness for our medical providers and force. “Maximizing quality and safety of our Role 4 the Joint Warfighter. Elevating readiness means ensuring that our processes enable Theater Hospital” – By now, we should all be clinicians to deliver quality healthcare that comfortable with our declaration: “Quality and increases wellness and human performance, Safety is our Center of Gravity.” The glue that and that they’re resourced appropriately to do holds our mission together is the quality and so. It means our support personnel are taking safety of our healthcare. Additionally, we must advantage of every opportunity to improve our remember our identity as a Role 4 Theater providers’ abilities to deliver care effectively Hospital and strategic evacuation site. While and efficiently. It also means that everything the majority of our day consists of caring for we do leads to enriching the readiness of our beneficiaries stationed in the European theWarfighters to achieve their missions. Elevation ater, we must always maintain a ready posture means optimization – we must be prepared to to receive, treat, and evacuate Wounded grow our knowledge, skills and abilities to new
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see COMMANDER on pg. 10
Noncommissioned Officer Support Channel Command Sgt. Maj. Thurman L. Reynolds Command Sergeant Major Landstuhl Regional Medical Center
which the Senior NCOs are grooming Junior Soldiers for leadership. Commanders must set their NCOs up for success by defining their responsibilities and authorities, and communicating those duties to their staffs and subordinates. Officers should empower their NCOs to lead, make on-the-spot corrections and develop Soldiers entrusted to their care. Ensuring that your expectations and messages to the Enlisted Corps is appropriately nested into the messages of the NCO Support Channel will only enhance your team’s ability to function cohesively. One Team! One Purpose! e LRMC NCO Learn about th nel on page 8 Support Chan
November 2019
Nothing solidifies a team to move toward a common goal more than communication. Teammates have to know expectations, intentions, standards, boundaries and other key pieces of information to achieve the desired mission end states. Communication is the vehicle that drives those unique pieces to create the full puzzle. The noncommissioned officers at LRMC must be keenly aware of the role of communication, and make it a personal goal to master that skill. Over the last several months, I have challenged all of the Army First Sergeants and Master Sergeants here at LRMC to develop
our own version of the Noncommissioned Officer Support Channel, a framework for communication and supervision for the Enlisted Corps that is published in AR 600-20. The NCO Support Channel outlines a list of core competencies that every noncommissioned officer should know, understand and assist their chains of command in accomplishing. You’ll find a breakdown of the LRMC NCO Support Channel on page eight. It is important that each NCO in the LRMC formation not only understand the NCO Support Channel, but also share and communicate the importance of it to their teammates. Whether you’re an enlisted service member or not, knowing the NCO Support Channel is imperative for everyone in the hospital. Civilian or Air Force supervisors of Army enlisted personnel need to understand the ways in
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The LRMC story of the 7234th MSU
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By Gia Oney Chief, Public Affairs Landstuhl Regional Medical Center
magine one minute you’re a project manager for a building and maintenance office, and the next minute you’re carrying wounded warfighters into a hospital on a stretcher. Or maybe you’re a nurse case manager for a Head Start program handling the caseload of 300 toddlers, and with the blink of an eye you’re managing the movement of dozens of injured troops between combat zones and the United States. Maybe today you’re working in a housing office helping military personnel acquire a home, and tomorrow you’re an operating room technician saving lives at one of the most recognizable medical centers in the U.S. military’s inventory. Three different scenarios, all real life stories for Soldiers in the 7234th Medical Support Unit, the Army Reserves organization assigned to LRMC in support of the Deployed Warrior Medical Management Center. The DWMMC, a program developed during the wars in Afghanistan and Iraq and funded by U.S. Central Command, is responsible for the coordination, reception, triage and patient movement of all ill, wounded or injured warfighters from four combatant commands and other regionally aligned military forces. In addition to patient reception and movement, the air evacuation section of the DWMMC also develops flight manifests for patients either returning to duty or transferring care to a stateside healthcare facility. Since February 2019, the 7234th MSU has serviced nearly 1,200 troops, mostly from U.S. Central Command and U.S. Africa Command, who were air evacuated to LRMC for medical care.
November 2019
IN THE BEGINNING What typically starts out with a site survey to LRMC to assess the needs and requirements for the incoming unit was all but gone for the 7234th MSU, headquartered out of San Diego, Calif. “The timeline got moved up, so instead of a 12-month rotation with more time for pre-coordination, we were told we had a nine-month rotation with no site survey,” said Col. Paul Graham, commander of the 7234th MSU. “I didn’t know who my senior enlisted advisor
The 7234th MSU participate in the Army tradition of dining-in, during the LRMC Dining-In, Oct. 16.
was until I met him during the mobilization phase at Fort Hood, [Texas], and I barely knew any of the Soldiers I was taking because we were a mix of four different units.” With only about a two weeks before the transfer of authority to Graham’s unit, time with the outgoing commander, Lt. Col. Katherine Marr of the 7221st MSU, was critical. “There are no DWMMCs anywhere else,” said Graham, who, in his civilian life, is a mental health nurse for the Veterans Administration. “I don’t think many of us had a good idea of what the clinic was, and [because] it’s a complete turnover, you lose all institutional knowledge. The left-seat, right-seat time with Lt. Col. Marr was really important.” HOSPITAL INTEGRATION Once the Soldiers of the 7234th MSU got acclimated both to the Central Europe time zone and the LRMC operations, their mission became even clearer for Graham. “We focused on Soldier care,” said Graham. “And part of that was seeing where we could help improve processes, regardless if it was in support for the DWMMC or not.” With hospital staffing levels in fluctuation, Graham and his team were asked to expand their capabilities beyond the DWMMC mission. After matching workloads with his Soldiers’ expertise, Graham was able to commit a full-time licensed practical nurse to the
Virtual Health program, as well as part-time registered nurse to filter through and address online secure messages from military leadership down range. “The presence of our nurses in the Virtual Health program was a benefit to them, but also to us,” said Graham. “We were able to get information from the providers and patients down range via [video tele-conferencing], saving unnecessary trips to LRMC, and potentially unnecessary trips back to the States.” The MSU’s integration into the hospital also included a part-time nurse case manager and a patient liaison officer to the Medical Transient Detachment, a clinical pharmacist who split time between the LRMC, Baumholder and Kleber Army Health Clinics, three behavioral health technicians to support the embedded, inpatient and outpatient behavioral health programs, and three operating room technicians. They were also able to run the DEERS and ID card section of Patient Administration around the clock for inbound wounded warriors when needed. “We were integrated into the LRMC team. We also had Maj. Michael Hildreth, our chaplain, who was working with the LRMC chaplain services, the DWMMC and deployed Soldiers, and he did an outstanding job,” said Graham. “Once our [personnel] got into their sections, they were truly part of that team.” see 7234th on pg. 7
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U.S. Army Spc. Emmanuel Gonzalez, a pharmacy technician at Landstuhl Regional Medical Center’s Inpatient Pharmacy, handles hazardous pharmaceutical compounds using an International Organization for Standardization (ISO) hood to prepare chemotherapeutic drugs for cancer treatment, Oct. 16.
Last to serve:
Pharmacy staff make lasting impressions in patient care
November 2019
the LEGACY
By Marcy Sanchez Public Affairs Specialist Landstuhl Regional Medical Center LANDSTUHL, Germany -- It’s the last stop before going home, back to work or school for many beneficiaries who come to the hospital for medical attention. But the pharmacy is far from a take-a-number operation keeping you from the rest of your day. Since the early use of herbal medicine to three-dimensional printed pills, pharmacists have worked to help heal the human body for centuries. Pharmacy staff behind counters and windows not only help patients get better, they help save lives. “It was always interesting to me that a little pill can do so much to a person. That was a starting point where I wanted to learn more about medicine,” said U.S. Army Spc. Richard Martinez, a pharmacy technician at Landstuhl Regional Medical Center’s Inpatient Pharmacy. “I enlisted in the Army for (the pharmacy technician military occupational specialty) and I love it, and enjoy it more than I thought I would.” Before enlisting in the Army, Martinez went to school for forensic science and started working as a forensic autopsy technician at a mortuary. While performing autopsies he was fascinated by medicinal effects on the body, so he searched for an opportunity to learn more. “It spans so many levels beyond handing out medications to a patient,” said Martinez, a native of Apopka, Florida. Pharmacy technicians may also deliver anesthesia to operating rooms, injectable medications which can paralyze a
person, and adhere to sterile techniques to avoid compromising medication. “It’s interesting how modern medicine can bring you up, drop you down, or keep you steady. I think it’s pretty neat.” Pharmacists and technicians are celebrated annually every third week of October during National Pharmacy Week, an observance which allows organizations to acknowledge the contributions of pharmacy staff in health care settings. As an Army pharmacist, Capt. Adam Szabat says something about military pharmacies that sets them apart from their civilian counterparts - pride. “There are pros, cons and similarities as well,” said Szabat, officer in charge of LRMC’s Inpatient Pharmacy. “While equipment may be about the same, I notice people are very happy to work at LRMC or whatever (military treatment facility) they came from.” Szabat, a Pittsburgh native, found his calling as a pharmacist after an opportunity in high school to observe a friend’s pharmacist mother at a local hospital. Szabat later realized another passion - to serve in the Army as a pharmacist. After six years of retail pharmacy experience, he felt obligated to serve his country. “I always had a passion for helping people,” said Szabat. “I saw what [my friend’s mom] did on a day-today basis and it was something that
interested me. [It was] a lot of chemistry, learning about medications and how they work in the body.” One of the greatest joys both Soldiers claimed is improving patients’ quality of life. “I never thought I’d be helping patients’ lives as a pharmacy tech,” said Martinez. “(Pharmacy operations) are very important because we make the medication that gets them through surgery, we mix the medications used in chemotherapy, and we’re helping cancer patients get to remission. Technicians have to be proficient to ensure patient safety. “The pharmacy is the last stop for patients, and we make sure to send them home better, and happier,” said Martinez.
TROOP COMMAND
Resilience through the holidays Command Sgt. Maj. Anthony Forker Command Sergeant Major Troop Command Landstuhl Regional Medical Center
7234th continued...
EUROPEAN EXPERIENCE
GOING HOME Graham said that what he’s most proud of is his team’s work toward process improvement and recognizing the needs of the whole. “We came here prepared to focus on our mission,” said Graham. “But we learned that we could do more and really support our warfighters by supporting the entire LRMC operation.” Graham will transfer authority of the DWMMC to Col. Robert McCary, the commander of the inbound 7230th MSU, Nov. 22, and his unit will return to the States at the beginning of
“Be Courageous…Dare Greatly!”
December. “I hope that what we’ve accomplished will serve as just another stepping stone for Col. McCary,” said Graham. “Just as we took what Lt. Col. Marr and her team started to new heights, I know Col. McCary and his team will do the same with what we leave them.” For several of the Soldiers of the 7234th MSU, getting home in time for the holidays will be the biggest treat. After almost a yearlong mobilization, readjusting to life as a civilian could take more time for some. “Being at LRMC was a real eye-opener for me, and I’m going to miss it,” said Capt. Louella Buell, a clinical flight coordinator in the DWMMC. “When I’m back home, I only hear about what happens. But being here and experiencing it all firsthand, seeing the injuries [the wounded warriors] come in with, it really makes me appreciate what the Army does for our warfighters.”
November 2019
Graham admits that he rarely held MSU-specific functions, mainly because he did not want to pull his Soldiers from their everyday schedules and their new teams. Apart from birthday celebrations and occasional MSU barbeques, the unit did more with other staff members in their down time. Between weekend trips to Paris, Prague, and Greece – and even a journey to Ireland for a themed tour centered around the hit HBO series, Game of Thrones – the Soldiers were indeed maximizing their time in Europe. “This is a once in a lifetime opportunity for most of us,” said Graham. “I’ve been trying since 1988 to get to Germany, so when I got the call [for the mission to LRMC], I was excited.” European explorations aside, the unit also had more opportunities to fulfill Soldier requirements and attend specialized schools.
“We prepared Soldiers to attend [Basic Leader Course], Air Assault pre-training, and promoted two of our teammates,” said Graham. “To be able to promote a [Reserve Soldier] while on active duty isn’t something that happens all the time and we were really happy to be part of it.”
implore each and every one of you to remain cognizant of the challenges this holiday season can place on some of our teammates. While everyone possesses a certain degree of resiliency, we are not created equal in this regard. A person’s level of resilience changes from one to the next. Do your part in checking in on one another. Simply asking someone how they are doing (and really wanting to know) goes a long way. Encourage those in need to seek assistance if necessary; provide personal assistance if able. Within your teams, sections, departments, or deputy lanes, make time to rally the group and do some type of team building activity. Being respectful of people’s beliefs, celebrate the holiday season, celebrate each other and the hard work you put forth day in and day out, celebrate that for which you have to be thankful. We are proud to call you our teammates and hope for each of you to remain resilient as we press forward the remainder of the year.
the LEGACY
With the holiday season upon us, many will find comfort in spending time with loved ones, traveling to interesting places, or just hanging out with friends. Whether it is partaking in traditions that coincide with specific holidays or simply the scenery and ambiance associated with them, this season brings an abundance of joy for many. For others, however, the holiday season can be a test of resilience. This season presents individuals with a certain level of adversity of which we as a team, need to be mindful. Being overseas, away from the normalcies many find comfort in, wherever they consider home, can easily depress some individuals. Visiting Family is not as convenient as if you were in the U.S. Getting a homecooked meal and connecting with
loved ones might not be an option. Your social support system or network might look very different because of where you are at. It really does not matter if you are here with a spouse and kids, or if you are unaccompanied and living in the barracks. Life is a little bit different and can be quite challenging for many. Financially, this season can tend to cause strife as well. People are traditionally spending more and sometimes living beyond their means. Purchasing gifts, participating in events with associated costs, trying to take a trip here and there just to get out; these all add up and create spending that individuals may or may not have been planning for appropriately. Financial difficulties will often create unhealthy stress for people as well. Weather in Germany during fall and winter is not known for its warmth and sunshine. With harsher weather, people have a tendency to hunker down and remain indoors. They can easily find themselves bored to tears, often left only with their thoughts. They can find themselves becoming easily frustrated with Family members at home. Individuals can weaken their immune systems or general fitness from remaining dormant. The “gloom” which fills the sky is sometimes enough by itself to damper peoples’ moods. Taking all of this in, Lt. Col. Buchner and I
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November 2019
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AROUND LRMC
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SHAPE
SHAPE Healthcare Facility invited guests to be spooked and entertained during the clinic’s haunted clinic event, Oct. 18-19. The haunted clinic provided the community fun while benefiting the SHAPE Healthcare Facility.
Vicenza
(Left) Vicenza AHC held a Drug Take Back event in partnership with the Army Substance Abuse Program, Nov. 22. (Right) Staff members from U.S. Army Health Center Vicenza serve an all-American menu of hot-dogs and burgers to hundreds of San Bortolo physicians, nurses, medical technicians, supply personnel, and office workers, during an annual barbecue event at Ospedale San Bortolo, Oct. 24, in an effort to express their ongoing appreciation for the medical care provided to the Vicenza Military Community. (U.S. Army photo by Anna Ciccotti/USAG Italy)
the LEGACY
Flu Drives kick off Charlie Company Football team wins USAG RP football championship
National Hispanic Heritage Month
November 2019
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COMMANDER continued...
Warfighters coming to us from around the world – global integration. This is why it is critical that we stay current on all of our requirements – from ACFT preparation to medical maintenance to correct coding in DMHRSi. It all matters. “Continuum of care” – Between expeditionary and rehabilitative care, primary and specialty care, ancillary services and preventive health, in our hospital, with a host nation provider or a medical center in the States, our goal is to stay connected to our patients throughout all points of care. Some patients only see us for their annual physicals, and others will be here so often that they know how to navigate the halls better than us. Whatever the case may be, we have an obligation to see them through their healthcare journeys from start to finish. “In support of Combatant Commanders.” – LRMC is here to support the missions of the Combatant Commanders (for European, Africa, Central and Special Operations Commands). That’s the bottom line. The more we can do to demonstrate that LRMC is always ready, the more we enable those commanders to
reach farther away from the forward operating bases at a time of their choosing. Combatant Commanders must have the confidence that if their troops become ill or wounded, LRMC is standing ready to care for them. Additionally, we also promote the medical readiness of the Joint Warfighters through preventive medicine, physical rehabilitation, traumatic brain injury support and other clinical programs. We want to make sure the Warfighters are ready for their missions, part of which includes caring for their Families. Elevating healthcare support also includes improving both the patient and employee experiences. From the time it takes patients to look up our appointment line number on the internet, to the time they exit the installation gates, their experiences are shaped by us. We must deliver the best quality of care anyone could ask for and we must do so in an environment of dignity and respect for our patients and each other. If we let the stressors of life degrade our commitment to dignity and respect for all, we risk losing the trust of our patients and our teammates. When we create our review processes, take time to think about things from the patients’ perspective and think
how processes make other operations easier or more difficult to accomplish. Take the initiative to balance the workload if someone appears to be sprinting while others are jogging. There is a lot of meaning behind our mission statement, and I want to thank those who were involved in consolidating it all. If you have any questions about our mission statement, I encourage you to send a message via the ASK THE COMMANDER button on the MEDSHARE homepage. As we prepare for Thanksgiving festivities with our families and friends, I want to express my gratitude to each of you for what you do now and in the future to support our mission. I hope you all have a very Happy Thanksgiving. Be thoughtful about your celebration plan, your pumpkin pie and candied yams consumption and enjoy the wonderful spirit that the holiday season brings! And finally, December is just around the corner when an historic battle will be fought. As warriors prepare and anxiety levels rise, I leave you with one final thought: GO ARMY! BEAT NAVY!
November 2019
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HAPPENING Nov. 11 throughNOW! Dec. 09
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the LEGACY
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ONE TEAM. ONE PURPOSE. Selfless Service.
November 2019
the LEGACY
TROOP COMMAND TEAM SPOTLIGHT Ms. Sibel Lobban Administrative Support Assistant C Company Orderly Room
(From left) Sgts. Albert Nimako, Gregoire Zongo and Spc. Ramon Castaneda, all team members of the LRMC soccer team, stand in front of LRMC’s trophy case by the Dining Facility with the recently earned USAG Rhineland-Pfalz soccer trophy, The team will go on to represent USAG-RP at the U.S. Army Europe-level tournament.
DCIS SPOTLIGHT
DCA SPOTLIGHT
DCQS SPOTLIGHT
86th MDS SPOTLIGHT
Mr. Jeffrey (Fritz) Bauman Registered Nurse Surgical / Medical / Pediatric Inpatient Wards
Mr. Carl Holmgren Environmental Services Specialist Environmental Services Branch
Maj. Marielos Vega Joint Commission Officer Quality Management Division
Lt. Col. Brent Feldt Officer in Charge Ear, Nose & Throat Clinic
