September 2011 Playbook

Page 6

CLR SERVICES

Cowichan Lake Recreation Registration

Cowichan Lake Recreation offers three easy methods for program registration: in person; by telephone or by email. Space is filled on a first come/first serve basis. Payment is required at the time of registration so please “Pay before you Play”. Please note: All programs are subject to price, time and location changes. Every effort will be made to notify you of any changes.All programs and admission fees include applicable taxes. Non-Sufficient Funds: An administration fee of $5 will be charged on all NSF payments.

In Person Stop by the Cowichan Lake Sports Arena or the Youbou Hall during office hours and our friendly staff will be happy to process your request. Payment by cash, debit card, VISA, and MasterCard and cheques are accepted. (Note: cheques will not be accepted for certification programs if there is not sufficient time for the cheque to clear the bank).

Telephone Phone 250-749-6742 during operating hours or by email clsa@cvrd.bc.ca and use your VISA or MasterCard.

Statutory Holiday Policy

Programs are not scheduled for Stat Holidays. Every effort will be made to schedule around such occurrences.

Registration Policies and Guidelines

Satisfaction Guaranteed If you are not satisfied with our program, we will be pleased to credit your account or provide a pro-rated refund before the commencement of the 2nd class (Note: drop-in fee will be applied where applicable i.e. playschool, yoga etc). Cowichan Lake Recreation will not process non-medical refunds after the 1st class. All requests for refunds are subject to a $5 administration fee. All approved refunds which were paid by cash, debit, cheque, VISA or MC will be refunded by cheque issued by the CVRD. Please allow up to two weeks for refund. Withdrawal Prior to Program Commencement A credit to your account or a refund will be issued if withdrawal notice is received 1 week prior to the program start date. All requests for refunds are subject to a $5 administration fee. Under medical or emergency circumstances, a full or pro-rated refund may be granted. A medical note may be required for medical situations. Cancelled Programs Regrettably, if the minimum number of registrants is not reached, the program will be cancelled due to insufficient registration. These decisions are made 5-7 days in advance of the program so please register early and network if possible to ensure success of your program. A 100% refund or credit will be provided if we are required to cancel the program. When a class has been cancelled due to instructor illness or inclement weather, we will make every effort to add a class on at the end of the session. If this is not possible, a credit will be placed on your account in the amount of the class missed. Course/Class Size Limits Staff review programs constantly. Some classes/courses will have size and /or age restrictions for the enjoyment or safety of all participants. Please register early to ensure your participation and please make sure that your child is the correct age prior to registering them for a program. Note: all Playschool participants must be potty trained prior to registration in this program.

YAC Site Youbou Access to Computer Site is

open when the Youbou Hall office is open. Please call for 250-745-3712 for office hours. • •

$

225 $.25 per hour

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per print out

• • • • • •

MS Office Suite Create documents, brochures, and posters Online banking Resume building Check Gov. websites Sign up or change personal information Receive & send e-mails Chat with friends on MSN

Organizations Bridge ………………………. Chamber of Commerce Community Internet & e-mail Access ………….. Community Services …….. Cowichan Lady of the Lake Society……….. Cowichan Lake District Seniors Assoc …….. Cowichan Lake District Skating Club ……... Visitor’s Centre …………… Cowichan Valley Minor Lacrosse Assoc …… Fibromyalgia Self Help Group …………... Girl Guides & Brownies ….. Great Lake Walk Soc ……. Healthy Beginnings ………. Honeymoon Bay Community Society ……… Hospital Auxiliary …………. Health Unit ………………… Kaatza Art Group ………... Kaatza Lakeside Players Society ……………. Kinsmen Club L.C ………… Lake Bloomers .……………. Lake Cowichan & Dist. Minor Hockey ……….. Lake Days ………………….. Library ………………………. Cowichan Lake Lions ……. Lake Cowichan District Minor Baseball Assoc .…… C.L Area Quilters …………. Royal Canadian Legion Branch #210 ……... Cowichan Rugby Club for Sr. Men & Women ……. Cowichan Rugby Club for Jr.’s ……………….. Beta Sigma Phi ……………. Youbou OAPA Br#115…….

250-749-0121 250-749-3244 250-749-6822 250-749-3726 250-749-6121 250-749-4766 250-749-3244 250-743-0047 250-749-6080 250-749-3392 250-749-6742 250-709-3050 250-749-4700 250-749-3707 250-749-6878 250- 749-3298 250-749-6754 250-749-7786 250-749-0154 250-932-7565 250-749-3120 250-749-3431 250-749-3345 250-745-3810 250-749-1601 250-749-6041 250-748-3336 250-748-3336 250-749-7758 250-745-6634

Check Out Our Website!

Find us in Parks & Recreation

www.cvrd.bc.ca

Program Registration & Ice / Hall Rentals 250-749-6742 or 250-745-3712

Bowling Alley 250-745-3431


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