IS S UE
08 Dec ember 2011
Our Board Members Mr Warwick Peacock— Chairman Dr Alistair MacCormick Mr Andrew Smith Mrs Christine Hart Dr Ross McCormick Dr Bruce Foggo Mr Bal Mathison Our board meets on a monthly basis.
Newsletter Welcome to our summer newsletter. The past few months have been incredibly busy for us all with Residents and Team members entering into the Rugby World Cup spirit, and of course the All Black win was enjoyed by us all. 2011 has been a special year for us as the Knox Home Trust Board (Elizabeth Knox Home and Hospital) celebrated 100 years of service to the community. This is a considerable achievement for a stand-alone, not- for - profit home and hospital and is testimony to both wise stewardship by the Board over those 100 years and the support of residents, family, staff and the community. Elizabeth Knox Home and Hospital exists because of the generous bequest of Elizabeth Knox, please consider making a donation or provision for a bequest to EKHH to support the next 100 years of service. We are now a year “down the track” with the redevelopment project and can look back on 2011 as a year of considerable achievement. The kitchen, dining room, physiotherapy, staffroom, main corridor and OT areas have all been refurbished. In November we celebrated the completion and official opening of the lounge, Porte Cochere, administration, reception and atrium areas. In addition we have re-landscaped two courtyards, created a garden off the lounge and the car-park and driveway have been substantially expanded with the car-park entrance also widened. The refurbishment of Karaka is well underway, with the first stage completed a month ago and the second stage to be ready for residents by mid-January. The Karaka refurbishment will be completed by May 2012. We are also in the process of applying for a Resource Consent for the new 2 storey building. I wish to extend sincere thanks to the Hon Tony Ryall who attended and officially opened the first stage of the redevelopment. In the weeks preceding the election he and his colleague Paul Goldsmith made time in their busy programmes to be with us. Mr Ryall also spent considerable time speaking with residents, staff and guests and displayed a deep understanding of the issues facing our sector. Residents presented him with a selection of Eden Alternative books – some light reading for the summer! In November we also held the Resident’s Ball, this is always a fun night and a wonderful opportunity for us all to catch up with one another, many thanks to you all for making this such a success. Our theme this year was our 100th year celebration and a wonderful array of costumes added to the fun of the night. We have also held the Children’s Christmas Party, this is also great fun and this year approximately 90 children attended. This is an opportunity for Resident’s younger family members and the children / grandchildren of Knox team members to have some Christmas fun together. I wish to thank Knox team members who plan and run the party and our wonderful Mayleen adds joy to the day with her beautiful animals.
Elizabeth Knox 523 3119
www.knox.co.nz
We welcome and appreciate the close involvement of family and friends of Residents in the daily life of Knox and you are always welcome at the weekly Resident meetings held at 10:15am Wednesdays – currently held in the OT Room. We also know how busy people’s lives are, so we are pleased to invite you to another of the evening meetings for Residents, family and friends. We have scheduled a meeting on Tuesday 24 January at 5:30pm – 6:30pm in the OT Department. This is an opportunity for us to get together and discuss the Redevelopment Project, the Eden Alternative and have a general catch-up.
Best wishes
Jill
Mailing Address: Our mailing address is either 10 Ranfurly Road, Epsom, 1023 Or P O Box 74060, Greenlane, 1546 It is best to send parcels to our street address as our courier only collects mail which fits into the P O Box.
Eden Alternative – 10 Principles 1. The three plagues of loneliness, helplessness, and boredom account for the bulk of suffering among our Elders. 2. An Elder-centered community commits to creating a human habitat where life revolves around close and continuing contact with plants, animals, and children. It is these relationships that provide the young and old alike with a pathway to a life worth living. 3. Loving companionship is the antidote to loneliness. Elders deserve easy access to human and animal companionship. 4. An Elder-centered community creates opportunity to give as well as receive care. This is the antidote to helplessness. 5. An Elder-centered community imbues daily life with variety and spontaneity by creating an environment in which unexpected and unpredictable interactions and happenings can take place. This is the antidote to boredom. 6. Meaningless activity corrodes the human spirit. The opportunity to do things that we find meaningful is essential to human health. 7. Medical treatment should be the servant of genuine human caring, never its master. 8. An Elder-centered community honours it Elders by de-emphasizing top-down bureaucratic authority, seeking instead to place the maximum possible decisionmaking authority into the hands of the Elders or into the hands of those closest to them. 9. Creating an Elder-centered community is a never-ending process. Human growth must never be separated from human life. Wise leadership is the lifeblood of any struggle against the three plagues. For it, there can be no substitute. The core concept of the Eden Alternative™ is simple: we must teach ourselves to see existing and new care environments as habitats for human beings that promote health and wellbeing rather than facilities for the frail and elderly. The Eden Alternative™ shows us how companion animals, children and plants help in providing an opportunity for a meaningful contribution and care, and how the Eden Alternative™ works at preventing and eliminating the aged care plagues of loneliness, helplessness and boredom For more information on the Eden Alternative, please visit www.edenalt.org
Elizabeth Knox 523 3119
www.knox.co.nz
On 16 November we held the official opening of our new residents’ lounge area. After a blessing from the local church the Hon Tony Ryall, Minister of Health, cut the ribbon and unveiled the plaque. A delicious morning tea followed for the invited guests, residents and staff. We are pleased to see that the area is being well supported and used by our residents and visitors .
Elizabeth Knox 523 3119
www.knox.co.nz
Elizabeth Knox Home and Hospital – 100 years
Our website is constantly being improved, extended and updated. To learn more about us, the services we provide, view up coming events and activities, view photo’s of recent events or check current job vacancies go to:
www.knox.co.nz
Coffee is available from the machine in the Karaka Dining Room for visitors at a small charge.
The Knox Home was established 100 years ago when Mrs Elizabeth Knox died leaving a generous bequest to establish and operate a home for those unable to care for themselves during “old age or physical infirmity”. Elizabeth Knox Home and Hospital has maintained the focus on independence, rehabilitation, quality and innovation. As a “not for profit” provider, EKHH continues to provide components of care to residents outside current subsidised funding, this is based on need, rather than capacity to pay. History: Elizabeth and Charles Knox were early settlers in Auckland, leaving County Tyrone, Northern Ireland in the early 1840's; landing first in Sydney then two years later settling in New Zealand. Charles Knox farmed 500 acres in West Tamaki; within 20 years he had built up a prosperous farm, gaining a reputation as a philanthropist who generously assisted fellow settlers. He died in 1871 after which time his wife, Elizabeth took over this role. Elizabeth died in 1908 aged 99 leaving a bequest for the "purpose of building, endowing and maintaining a hospital or home for poor people suffering from incurable diseases". In the early 1900's (30 years before the advent of Social Security) there was little provided in support of those who were destitute, sick and / or old. It is interesting to note that that the provisions of Elizabeth Knox's Will did not limit care to the elderly but rather for poor of any age. The inaugural meeting of the Trust Board was held in Auckland on 12 June 1911 with the Mayor Mr C.J. Parr in the chair. The early task of the Board was construction of the Home; located on a portion of the Knox farm in Tamaki and completed in August 1914 at a cost (inclusive of water, gas, drainage system and furnishings) of £25,000. A number of patients were transferred from Auckland Hospital, Knox also reached agreement with the Defence Department to accept wounded or sick soldiers returning from the war and in 1939 the fortunes of Knox improved with the advent of Social Security from which time a payment of 5/- per day was paid per patient. In the early years of The Knox Home all staff lived on site and the farm continued until 1949. Through the 1950's improvements were made to the facilities however by the close of the 1960's the decision was taken to relocate to a more central location. By October 1974 the new Home was opened - it had cost $1,000,000. In 2010 a substantial refurbishment and re-building project commenced, the current project will provide a high degree of “future-proofing” with new buildings being developed. Refurbishment enables the creation of smaller “household” environments within the existing facility.
RESIDENTS’ BALL—100 YEARS ON! WOW!! What a dooooo !! I am sure we all did Elizabeth Knox proud by being dressed in our best for the 100 year celebration. I even spotted a little dog with a top hat on. The OT/Physio staff looked particularly great in their frilled aprons of the time. Congratulations to all who helped organize the ball. Thank you to everyone for a wonderful evening.— Peg Whitehead, Resident
Elizabeth Knox 523 3119
www.knox.co.nz
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Elizabeth Knox 523 3119 www.knox.co.nz
Knox Practical Communications Skills Course Dialling a Resident’s Room Did you know you can bypass our switchboard if you know the room number of the resident you wish to contact? Dial 09 520 8444 then enter the extension number which is a four digit number. beginning with a 7. So if the room number has 3 digits add a “7” in front eg room 123 becomes extn no 7123. If the room number has only 2 digits add “70” in front eg room 12 becomes extn no 7012.
From September to December this year, fifteen staff members took part in the “Knox Practical Communication Skills Course”. This was a professional development course focusing on improving communication skills in the workplace. It was designed for Knox staff by the Workplace Communications team at Languages International. The course ran for 13 weeks, with one 3-hour session every week. Each class focused on developing the four skills of reading, writing, listening and speaking, with tasks and activities based on what staff members have to do at work. Participants gained awareness of things such as the importance of small talk and positive body language, reading and writing strategies, and ways to improve spelling and grammar. They enjoyed putting their learning into practice through role-plays and work-related writing tasks. In their daily lives, participants have noticed a positive effect. They commented on being able to use the communication strategies learnt, and how the course has made a difference when talking to residents. Nena said: “I was very much delighted when [a resident] told me ‘You’ve got a good approach. It’s terrific!’ I said to myself, ‘Wow, the lesson works!’ …I know I made her first day at EKH wonderful.” Reading and writing tasks were found to be the most challenging, but nevertheless were approached with positive attitudes. Lua commented that she has learnt how to structure her sentences better when writing. Iulia said: “It’s helped me with my writing reports at work and correspondence (and) spelling.” They also expanded their vocabulary, and Margaret commented on the value of learning the difference between formal and informal phrases. Overall, participants found the course has helped them to communicate better and deal more professionally with residents, colleagues and visitors. Kalo said: “My communication has been improved to a higher level. Conversations between myself and my fellow workers have also improved.” Participants gained more self-confidence and they appreciated how the course was suited to both group and individual needs. Teresa said: “It’s good to see and know how relevant the course is to work (and) to myself to develop confidence in speaking, writing, reading and listening.” The small group classes were a benefit as they were learning together and learning from each other. Malia found this companionship, as well as completing the course, rewarding. The best memory Saveve has of the course is “Having fun, while we learn new things in class. We all help each other.” We appreciate the opportunity to work with Knox staff and residents and would like to congratulate the participants on your course completion. It has been great to be able to give back to people who, through their work and personal lives, give so much on a daily basis to others. Your dedication and commitment, active participation, and vibrant personalities made it a pleasurable and meaningful time for all involved. Thank you to Jill, Charlene, Sabrina, Janan and the Team Leaders for your support and encouragement. We’re running the course again in 2012 – looking forward to seeing you in the New Year! Nick, Charlie and Dérene Workplace Communications Team, Languages International
Language Course Participants December 2011
Elizabeth Knox 523 3119 www.knox.co.nz
Jill Woodward—CEO I have been a member of the Knox team for 3 1/2 years, proving that time flies when you are having fun! I have three wonderful grown “kids” and Buster (mini schnauzer who attends Knox every day). In my spare time I love spending time with family and friends and as self- confessed exercise addict I do a bit of running, cycling, Pilates and walking, with home renovations and Rotary in the mix too. My idea of fun ….life, it’s great!! I have been working now at Elizabeth Knox for almost three years. I live in Tauranga with my husband, Barry on a small avocado orchard with 2 cats, Gemma the Greyhound (when I am home) and about 50 tropical fish. I commute to and from Auckland each week. I have 5 grown up children and 8 grandchildren living all over NZ. In my spare time (and there is little of that) I enjoy reading (especially historic fiction), gardening, travelling and cross stitch. Lesley Sparke, Operations, Quality & Projects Manager
I’ve worked at Knox for sixteen years and made many good friends, including the cats. I’ve shared offices with (the late) Kimba, Baggins, and Coco. My accounting assistant Coco visits several times a day to demand his massage treatments. Outside of work I like to spend time with my wife Susan and our families. I enjoy growing vegetables, photography, walking, swimming, and often cycle to work. Martin Needham, Accountant
Charlene Parker—Nursing Services Manager Husband Dave, myself and three children, Tanya, David and Luke, all immigrated here from South Africa 16 years ago and I have worked at Knox since then- formerly in the different areas, then lastly as Nursing Manager. Tanya is married and now has a “ little Scarlett”, they live in Auckland. Son David is living in Vancouver (Canada) - a beautiful part of the world and youngest Luke works for Queensland Health in Brisbane – when he is not “OEing” all over the world. (Both unmarried and I am looking for wives for them! – All applications will be welcome!) Love working a Knox – Staff and Residents are all regarded as “Friends and Family”
Elizabeth Knox 523 3119 www.knox.co.nz
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Supporting Knox into the Future For over 100 years Elizabeth Knox Home and Hospital has provided care and support for those in need. This was made possible through the generous bequest of Elizabeth Knox. One way you can help us to continue to provide these services and to secure the future of Knox is to consider making provision for a donation or bequest. If you would like to leave a gift to Elizabeth Knox Home and Hospital in your will we suggest you consult a lawyer, the Public Trust or a Trustee company.
Did you know that you have a Resident’s Committee? Any concerns, ideas, complaints or favourable comments etc, please feel free to speak to any committee member. We have a meeting every six weeks with the management where these subjects are raised. The following are your committee members. Michael Mansfield
Edith Lynch
Christine Bissett
Neil Jack
Gerald Holloway
Trevor Futter
The refurbishment of Karaka Home is underway with rooms being stripped out totally and then refurbished.
Your legacy would be greatly appreciated and would assist in securing the long term future of Knox. If you wish to discuss this further please feel free to contact Jill Woodward, CEO.
TOYS We would like to have a basket of toys available in each of the lounges for visiting children to play with. To this end we would be grateful for donations of quality used toys which your children/grandchildren have out grown.
Elizabeth Knox 523 3119
www.knox.co.nz
80 plus children signed up for the annual Knox Children’s Xmas Party held for children of staff and relatives of residents. A great fun afternoon was had by all and there were some very tired “helpers” by the end of the afternoon.
Elizabeth Knox 523 3119
www.knox.co.nz
The boys from Genesis Landscaping have been hard at work converting our courtyards into lovely outdoors areas— sheltered from the wind and pleasant to sit in.
Elizabeth Knox 523 3119
www.knox.co.nz
Evie
Buster
Coco
Gemma Gemma here, reporting on animal antics at Elizabeth Knox Home & Hospital.. Where has the year gone and look at how our pet family has grown! I would like to officially introduce Whistle, Misty and George who have all joined us in the last 12 months.
Whistle
Ha, I hear you cry, that silly dog has made a mistake and forgotten to put in a picture of George. Unfortunately we do not have a picture of George as he is a very hard cat to track down during the day. I understand from his resident person that when he wakes in the morning he eats a hearty breakfast and then goes off to work for the day. He must work very hard as it is reported that sometimes he does not come back until well after dark.
Whirly
Misty
Those of us who moved out of the main building for the redevelopment work have now settled well into our new environment. Coco and Evie are enjoying the warmth and light from the windowed roof and are often found ‘sunning’ themselves in this area. I myself have found a nice sunny spot in an office and enjoy my quiet time there.
Baggins
Love, warmth, companionship and of course food continue to be plentiful and we are all looking forward to treats for Christmas. Wishing you all a very merry Christmas and all the very best for the New Year. Nippett
Cleo
Gemma George
Jen’s 2011 Taupo 153 km Ride On the last Saturday in November, I joined thousands of other cyclists on the windiest day in 16 years for Neil’s No 15 Taupo ride. Our start at 9.10 am allowed us to travel with many of the relay riders who stared after us. At one part of the ride we were passed by a Uni-cyclist (what sort of dog biscuits di d he have?) But we flew past on the downhill, on our carbon fibre race bike. Head winds for 80 kms took their toll. When we got to Turangi and State Highway 1 we were both “dog tired”. However, the tiredness and stiff muscles were forgotten when we heard the cheers and dog whistles on the finish line after 7 hrs 45 mins. Maybe in 2012 we will shave our legs!!
Elizabeth Knox 523 3119
www.knox.co.nz
VOLUNTEERS A big thank you to all of our volunteers who support our residents by donating their time to them. Their contribution to our services is invaluable to our residents and staff We are always keen to expand our great volunteer team and would welcome your support. Can you spare a few hours per week? Do you have a special something you are good at that you could share with our residents. Perhaps you like to cook and could come in and help a few of our residents to make pikelets, muffins or scones or maybe you could assist in cooking a dish from your own culture. Have you traveled anywhere interesting? A talk about your adventures with or without pictures would be of great interest to our residents. Maybe you belong to a club of some kind that you could talk about or demonstrate what you do at the club. These are just a few ideas of where you could provide volunteer assistance to us. If you have any ideas at all and are interested in sparing a few hours for us please phone: 09 520 8446, we would love to hear Bev de Vink from you. We are open to all of your ideas. Volunteer Coordinator
Christmas Day Lunch Honey Glazed Ham Roasted Turkey Breast with Cranberry Stuffing Golden Baked Potato Roast Kumara Glazed Baby Carrots Steamed Broccoli with Cheese Sauce Fresh Fruit Salad Mini Pavlova & Cream Hot Plum Pudding & Brandy Custard
Shopping For A Turkey It was Christmas Eve in a supermarket and a woman was anxiously picking over the last few remaining turkeys in the hope of finding a large one. In desperation she called over a shop assistant and said "Excuse me. Do these turkeys get any bigger?" "No" he replied, "They're all dead".
Elizabeth Knox 523 3119
www.knox.co.nz