Information
Booking information
Re-Sales
Pop in to our box office for more information and to order your tickets. You can also call us on 01780 763203 or book online at www.stamfordartscentre.com
We regret that we are unable to exchange tickets or to refund money. If an event is sold out, we will try to resell unwanted tickets - an administration fee of £1 per transaction* is charged for this service and we will issue a credit note for you to use against a future purchase. *Only charged if tickets are sold on.
We open Monday to Saturday from 9.30am to 8.00pm (Please note, on busy show nights, telephone bookings can only be taken up until 7.30pm). You may pay by CASH, CHEQUE (made payable to South Kesteven District Council) or CREDIT/DEBIT CARD.
Ticket Collection You can collect your prepaid tickets from the box office at any time leading up to the performance, or we can post them to you for a charge of 45p.
Reservations Tickets for live events (not cinema), may also be provisionally reserved over the phone. Payment must be made within three working days or half an hour before the performance, whichever is sooner. Failure to do so may result in the tickets being released for resale.
Free mailing & emailing list Discounts
Box Office 01780 763203
Discounts (priced in brackets) vary from show to show. Generally they are available to Artscene members, children & students, unwaged, over 60s, disabled patrons & their companion. Prices marked with a star indicate a further discount for students and groups of 10 or more (including school/ college groups). Occasionally, discounts are unavailable for certain events organised by outside organisations, for which we are only a ticket agent. If you’re aged 16 to 26 look out for the Ticket16:26 logo on selected events to get your ticket for £3.50.
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Group Bookings If you are planning to bring a large group to a show, please contact the box office to see if we can help organise your trip or, if there is no star-marked price, we may still be able to offer you a discount.
Gift Vouchers You can buy a Gift Voucher for any amount you require from the box office.
To join our free postal and emailing list, give your details to the box office and we’ll make sure you’re kept informed. Customers on our mailing list will only receive information about events promoted by Stamford Arts Centre, events sold through our ticket agency or events promoted by South Kesteven District Council.
Access The ballroom, gallery, box office and coffee shop are all on the ground floor and easily accessible. There is a platform lift to the theatre with two spaces for wheelchairs in the theatre. Please let the box office know in advance if you wish to reserve a wheelchair space and if you require an adjoining seat for a companion. The theatre has an induction loop – hearing aids should be switched to the T position. Toilet facilities are available close to both the theatre and the ballroom and we have baby changing facilities. If you need further information or assistance, please talk to the Box Office staff prior to your visit who will be glad to help. The front step is ramped. Please note that no children under the age of two are allowed in the theatre/cinema. If you have a child of 8 or under at a workshop we recommend you do not leave the building. Sorry no under 2s in the theatre.