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AUCKLAND - HAMILTON - WELLINGTON - CHRISTCHURCH - DUNEDIN

THE LARGEST TRAVEL AND TOURISM TRAINING PROVIDER IN NEW ZEALAND

N AT I O N A L P R O S P E C T U S


CERTIFICATE IN TRAVEL, TOURISM & BUSINESS

A comprehensive qualification that includes three NZQA National Certificates and will prepare you for a wide range of customer service roles such as in hotels, airports, rental cars and other tourism companies.

25 weeks

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CUSTOMISE YOUR COURSE:

CERTIFICATE IN INTERNATIONAL FLIGHT ATTENDING

This twelve week qualification will give you the skills and confidence to apply for a variety of roles with airlines based in New Zealand and overseas.

12 weeks (37 weeks when combined with Certificate in Travel, Tourism and Business)

4.

CERTIFICATE IN CONFERENCE & EVENTS PLANNING

This qualification will give you the skills and insight into the conference and events industry and the knowledge you need to apply for positions in this exciting industry.

12 weeks (37 weeks when combined with Certificate in Travel, Tourism and Business)

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12 weeks (37 weeks when combined with Certificate in Travel, Tourism and Business)

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NATIONAL CERTIFICATE IN TRAVEL LEVEL 4

This twelve week qualification is highly recommended for those who want to gain a Level 4 qualification that specialises in travel agency and wholesale travel operations.

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PLUS you can then add on ONE OR MORE of the following;

CERTIFICATE IN CULTURAL TOURISM

This course is for those seeking employment opportunities within Maori culture and the New Zealand tourism industry.

34 weeks 7.

SIR GEORGE SEYMOUR BRONZE COLLECTION

The bronze collection includes the Advanced Certificate in Travel, Tourism & Business and the Certificate in Tour Operations and Guiding. The Advanced Certificate is a certificate that combines both the Certificate in Travel, Tourism and Business with the National Certificate in Travel Level 4.

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30 weeks

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CERTIFICATE IN TOUR OPERATIONS & GUIDING

This hands-on, practical course, is designed for students aspiring to be a Tour Guide at major tourist attractions and activities or to be involved in adventure tourism.

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OTHER COURSE OPTIONS:

SIR GEORGE SEYMOUR GOLD COLLECTION

The gold collection includes the Advanced Certificate in Travel, Tourism & Business and the Certificate in Conference and Events Planning. The Advanced Certificate is a certificate that combines both the Certificate in Travel, Tourism and Business with the National Certificate in Travel Level 4.

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42 weeks

SIR GEORGE SEYMOUR PLATINUM COLLECTION

The platinum collection includes the Advanced Certificate in Travel, Tourism & Business and the Certificate in International Flight Attending. The Advanced Certificate is a certificate that combines both the Certificate in Travel, Tourism and Business with the National Certificate in Travel Level 4.

49 weeks

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42 weeks


Welcome to Sir George Seymour,

Nicole Domett CEO

Thanks for including us in your career options and I hope you feel inspired when looking through this prospectus.

The travel and tourism industry is the world’s largest industry and here in New Zealand it provides one in 10 with jobs, making travel and tourism New Zealand’s largest employer. Our students success is our number one priority and for the past 18 years we have seen over 90% of our graduates placed not just in travel and tourism but also in a wide range of industries. It is always wonderful to see past graduates employed with airlines at an airport, onboard a plane, organising an event or conference, or in a range of other travel and tourism positions.

I love being part of this exciting industry and started myself as a retail travel agent in Invercargill before moving to Christchurch then Auckland to join a wholesale travel operator prior to starting my own business when I was 23 years of age – training for the travel and tourism industry.

Often people will ask what is it about the industry that makes it interesting and challenging. I think it is because travel in itself is exciting. Travelling to new and different places in the world, meeting people from all different cultures, and experiencing different food, music and scenery really broadens our view on the world. The travel and tourism industry is also exciting because it is always changing. Technology has brought about the worlds largest aircraft, the Airbus 380 which can hold up to 853 passengers, new destinations are becoming popular such as Vietnam, and a change in how we view the world has meant many travellers are now seeking meaningful travel experiences such as building an orphanage as part of their holiday. It is these constant new changes that make the travel and tourism industry so exciting. Added to this is that we live in a place in the world that we can proudly showcase as ‘unique’. Visitors see New Zealand as heaven on earth and anyone who is part of the New Zealand tourism industry has reason to be proud.

The travel and tourism industry like others has faced many challenges over recent years. Swine flu and the recession being just two of the challenges. Events such as the Rugby World Cup, however, continue to showcase New Zealand and make it attractive to visitors from all over the world.

Travel has always been part of our Kiwi culture and with New Zealand being unique to the world, these two combined will always ensure that travel and tourism has a strong future.

I look forward to you joining us.

Nicole Domett CEO Sir George Seymour

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EIGHT REASONS WHY YOU SHOULD CHOOSE SIR GEORGE SEYMOUR

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Employment success rate of over 90% Our training courses give you highly recognised qualifications, certificates AND are the essential link to gaining employment. Our graduates are well sought after by the airline, travel & tourism industry as well as other sectors, which results in increased job opportunities for our students.

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The largest airline, travel & tourism training provider in New Zealand You can choose from five locations nationwide. Our Campuses are located in Auckland, Hamilton, Wellington, Christchurch and Dunedin. Sir George Seymour College is well known in the industry and has one of the best reputations. In fact, the industry rates us in the top three for their first point of call when recruiting, and in the top two or three when referring people to complete pre-employment training!

3

Specialised courses Sir George Seymour offers the largest range of specialist airline, travel & tourism courses in New Zealand. You can choose from an exciting range of specialised courses from Airline, Travel, International Flight Attending, Conference & Events, Tour Guiding, Cultural Tourism and MORE! This ensures you are choosing the best course to achieve your dream job.

4

Minimum of three National Certificates All Sir George Seymour courses include at least three National Certificates, which the Airline, Travel & Tourism industry value. Our accelerated learning focus means you can gain three National Certificates in just 25 weeks, so you can be out getting a job so much faster. Sir George Seymour College is registered and accredited by the New Zealand Qualifications Authority, giving you access to student loans and allowances.

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EIGHT REASONS WHY YOU SHOULD CHOOSE SIR GEORGE SEYMOUR

Group development day

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Industry educationals All of our courses offer an industry educational trip to a location within New Zealand (for students who meet the eligibility criteria), so students get to experience the amazing travel & tourism industry for themselves. Some of our courses even offer an optional International experience to an exciting overseas destination, such as Australia, Asia or a Pacific Island.

Industry educationals

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Internet access and innovative I.T. Structure Train with us and we link you up with your own professional email address, giving you instant access to your tutors & fellow students. Our modern facilities give you free internet access allowing you to research information for projects, assessments and use when applying for jobs.

Modern facilities

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Smaller classes with individual tuition With specialised tutors and smaller classes, we work with you as individuals while giving you a practical and interesting insight into the Airline, Travel & Tourism industry. Our tutors have extensive knowledge and experience from working in the industry in a huge variety of different jobs, from Travel Agency managers, Tour Guides, Flight Attendants, Airline staff, and Travel Consultants, through to Airline Check-in, Hotels, Cruise ships and Conference & Events organisers. The smaller class sizes mean you have a great chance of achieving your qualifications and going on to achieve a job. Fun and interactive classes

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Real training for real jobs We aren’t just about training, we are about training for real jobs, hands-on, interactive practical training to best prepare our students for the industry. Assisting you to gain your dream career involves our staff working with you on personal presentation, CV preparation, interview techniques & strategies for employment.

Our Employment

Liaisons’ work with students individually during and after the course to assist you in gaining employment.

Practical based training

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STUDENT SUCCESS

Over 90% Student Success Rate... Over 90% of our students have been successful in finding employment in a wide range of areas, both within Make great friends

the Airline, Travel and Tourism industry and in other sectors.

Employment... Graduates have gained employment within the following businesses:

Try new experiences

· Travel Agencies

· Tourist Information Offices

· Wholesale Travel Companies

· Coach & Rail Companies

· Airlines – Domestic & International

· Rental Vehicle Companies

· Banks: Foreign Exchange Desk

· Duty Free Companies

· Inbound Tour Companies

· Tourist Attractions

· Airport Authorities

· Outbound Tour Operators

· Cruise Ships

· Major Hotels

Los Angeles Internships This is an amazing opportunity for graduates to go and live and work in Los Angeles for a year. If you are accepted then you will be in a variety of customer service roles for Air New Zealand such as check in, all based at Los Angeles airport. The positions are paid and assistance is provided in regards to arranging your flights to America, your arrival, and organizing accommodation. While there is an application fee this includes insurance and Air New Zealand sponsor the cost of the flights. For more information ask our sales executive. LAX Internship Flight Attendant Air NZ

Student Quotes...

I have really enjoyed studying at Sir George Seymour, the tutors and staff have made my time here an amazing experience. Their positive attitude towards students and course subjects really helped me. Thanks heaps! The tutors at Sir George Seymour have been fantastic. The quality time they put in with me to keep me driven and focused was amazing. Thank you Sir George Seymour, I owe my career and qualification to you. Learn about different cultures

Really awesome! I never thought I could do such fun and amazing things in such a short time. Sir George Seymour has opened my life to a bigger and brighter future. Thanks Sir George Seymour! Sir George Seymour Famils are amazing and a great opportunity to experience. I especially enjoyed the Fiji Famil which was an incredibly outstanding opportunity not to miss!! I have thoroughly enjoyed doing this course. I have found that the things Sir George Seymour has taught me are valuable and necessary in the travel workplace. I’m definitely glad I made the decision to come here.

LAX Internship

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INDUSTRY FEEDBACK

Industry Feedback Survey... In the latest feedback survey, industry employers of recent Sir George Seymour graduates were asked to rate their new employees on teamwork, communication, technical skills and product/destinational knowledge - all of which are vital in today’s workplace.

Work in Conference & Events

In every category over the five campuses nationwide, employees were rated on average 4 (out of 5) with a high number of industry leaders rating their new employees as ‘outstanding’ and stating they ‘exceeded expectations!’ According to this survey, the industry also rates Sir George Seymour in the top three for their first point of call when recruiting, and in referring people to complete pre-employment training! No wonder our student success rate is so high!

Industry Quotes...

… Travel Agencies

The first place we look for new staff is Sir George Seymour. The Graduates we have employed have always had training relevant to the Travel Industry as it is now, and more important, they have the attitude that we desire. The College seems to us to attract exactly the type of student, that will fit into a small Travel Agency, where initiative and skills are required. I would recommend without any hesitation, that any employer looking for staff talks to Sir George Seymour College. Murray Whitehead (Director) – United Travel

Sir George Seymour would definitely be one of our first points of call when looking to identify and recruit new employees. All the students we have employed from Sir George Seymour have proven to be dedicated and hardworking, a reflection on the top quality training they must receive.

…Airlines or Airports

Sam Sherer (Office Manager) – Novotel Tainui Hamilton

The Sir George Seymour College are able to equip students with the tools necessary to prepare them for a career in all aspects of tourism and hospitality. As an employer, I often find staff members from their top graduates and would recommend any person seeking guidance and a kick-start into this vibrant industry to gain their training at one of their colleges.

… Tourist Attractions

Amy Taylor (Manager) – Base Auckland

… Tour Guiding

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CERTIFICATE IN TRAVEL, TOURISM & BUSINESS 25 WEEKS

A fantastic accelerated course offering students the skills and qualifications required to get a foot in the door within the airline, travel & tourism industry. If you are keen to gain three highly recognised National Certificates in Travel, Tourism & Computing and have many career options, then this is definitely the course for you!

Travel and Tourism Subjects

Unit Standard

· Identify and self-evaluate the demands of a specific role in a tourism workplace

23755

· Demonstrate knowledge of communication and customer service theory in a tourism workplace 23758 · Provide customer service experiences in a tourism workplace

23759

· Describe the legal rights & responsibilities of employees & employers in a tourism workplace

23768

· Demonstrate knowledge of the tourism industry

23766

· Demonstrate verbal communication in a wide range of tourism contexts

23764

· Demonstrate knowledge of the sales function within tourism workplace

23769

· Perform calculations for a tourism workplace

18237

· Demonstrate knowledge of teamwork

24873

· Demonstrate knowledge of New Zealand as a tourist destination

18212

· Demonstrate knowledge of specific NZ regions as tourist destinations

18228

· Sell, process, and advise foreign exchange for travel

3750

· Demonstrate cross cultural communication skills

18226

· Demonstrate knowledge of ground terminology and products used in the travel industry

25193

· Produce and check numerical documents for the travel industry

25194

· Explain travel brochures and travel-related documents

25195

· Identify and access travel product information and travel-related information

25503

· Process short haul ground travel requirements using a computer reservation system

25506

· Demonstrate knowledge of work travel geography

25508

· Provide quotations, complete reservations, and process travel arrangements for customers in a retail travel environment

25499

· Demonstrate knowledge of retail travel operations

25504

· Process short haul air travel requirements using a computer reservation system

25505

· Use a travel management system to manage client files and process travel arrangements for clients · Demonstrate knowledge of Australia as a tourist destination

18211

· Demonstrate knowledge of wholesale travel operations

25509

· Advise on and sell travel insurance

18220

Computing and Business Subjects

Unit Standard

· Demonstrate and apply knowledge of a personal computer

2780

· Manage and project data in a personal computer

2781

· Produce information using word processing functions · Create a computer spreadsheet to provide a solution for organisation use

112 2785

· Use computer technology to research and present a topic

5948

· Discuss the social implications of information technology

5968

· Produce desktop published documents for organisation use · Produce documents for a workplace using a computer

Preparation for Employment Subjects · Curriculum Vitae · Interview Techniques · Strategies for Employment · Personal Presentation

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25507

2789 24872


Qualifications Achieved · Sir George Seymour College – Certificate in Travel, Tourism & Business · National Certificate in Tourism (Core Skills) Level 3 · National Certificate in Travel Level 3

Cabin Attendant Interislander

· National Certificate in Computing Level 3 · Amadeus Certificate (Computerised reservation system)

SPECIAL FEATURES Experience New Zealand This New Zealand familiarisation trip offers you the chance to experience the best of New Zealand tourism. To be eligible you simply need to be on track for graduation and be meeting the attendance requirements. You may find yourself at a destination such as the Bay of Islands, Rotorua, Wellington, Nelson or Queenstown. This exciting trip allows you to experience every aspect of the tourism industry, from different forms of transportation and accommodation, through to attractions, activities and shows. Climb the Harbour Bridge,

Strong industry links

soak in a hot pool, go bungy jumping, jet boating or luging, what will you do? This three day trip is included in the cost of the course.

Distinction Student Are you wanting to be the best and have the travel and tourism industry recognise your abilities? Sir George Seymour offers top performing students the opportunity to excel. A Distinction student is a student who has attended class every day and has passed all the unit and modules in the qualification. These students then go forward to sit two distinction exams – one written and one practical to become one of the elite group of students known as Distinction Students. This achievement is recognised both at graduation and through the presentation of an exclusive certificate.

STUDENT QUOTES

Receptionist Taupo Top 10 Holiday Park

I have really enjoyed my time here at Sir George Seymour. All the students in my class were really friendly and we all became so close, like a family! There was always a lot of variety in what we learnt and original ways in which it was taught. The variety kept the course interesting and fun. The people were great, the course was lots of fun and I had the time of my life. I would highly recommend it! Sir George Seymour has helped change my life in the direction of a great future.

Industry visits

Sir George Seymour has helped me gain such an in depth and relevant view of the tourism industry. I am so excited to get out there and put my new skills to use! Sir George Seymour has given me the chance to have a career, not just a job.

Travel Consultant, I-Site Auckland International Airport

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CUSTOMISE YOUR COURSE: CERTIFICATE IN TRAVEL, TOURISM & BUSINESS A comprehensive qualification that will prepare you for a wide range of career opportunities.

25 weeks

PLUS you can then add on ONE OR MORE of the following; NATIONAL CERTIFICATE IN TRAVEL LEVEL 4 This twelve week qualification is highly recommended for those who want to gain a Level 4 qualification that specialises in travel agency and wholesale travel operations.

12 weeks (37 weeks when combined with Certificate in Travel, Tourism and Business)

or CERTIFICATE IN INTERNATIONAL FLIGHT ATTENDING This twelve week qualification will give you the skills and confidence to apply for roles with airlines based in New Zealand and overseas.

12 weeks (37 weeks when combined with Certificate in Travel, Tourism and Business)

or CERTIFICATE IN CONFERENCE & EVENTS PLANNING This qualification will give you the skills and insight into the conference and events industry and the knowledge you need to apply for positions in this exciting industry.

12 weeks (37 weeks when combined with Certificate in Travel, Tourism and Business)


CERTIFICATE IN TRAVEL, TOURISM & BUSINESS PLUS

NATIONAL CERTIFICATE IN TRAVEL LEVEL 4 37 WEEKS (Total)

One of the most popular courses available, highly recognised and demanded by employers in the airline, travel & tourism industry. This course really is a fantastic step up, giving students an added edge & advantage, generating many career options to students seeking employment in a large range of jobs in the industry such as Travel Consultants, Hotel, Airline or Airport staff, Travel wholesalers and so many more!

Travel Agent Air New Zealand

Travel & Tourism Subjects (All the units as detailed on Page 7) Plus

Travel Level 4 Subjects

Unit Standard

· Process reservations for coach and overland tours outside of New Zealand

18206

· Demonstrate knowledge of and process international air travel

18219

· Process reservations for cruises outside of New Zealand

18205

· Sell tourism and travel products to customers

18225

· Advise customers of regulatory requirements

18282

· Sell and process travel requests in a wholesale environment

18283

· Demonstrate knowledge of Pacific Islands as a tourist destination · The United Kingdom and Eire as a tourist destination

3727

Get paid to travel the world

18213

· Produce and distribute a sales promotion leaflet

67

· Research and market a group tour

18222

IATA Option – Unit 18218

Conference and Events or Tour Guiding Option

This option is for students who are up to date

A range of options are offered while IATA is run.

academically, want a challenge, are focused on

Options may include units in conference and events,

working in a travel agency, and pass the IATA intro

tour guiding and or destination units. Check with

assessment.

your campus for details.

Qualifications Achieved

JR Duty Free Wellington Airport

· Sir George Seymour College – Certificate in Travel, Tourism & Business · National Certificate in Tourism (Core Skills) Level 3 · National Certificate in Travel Level 3 · National Certificate in Computing Level 3 · Amadeus Certificate · Sir George Seymour College – National Certificate in Travel Level 4 · National Certificate in Travel Level 4 · IATA Certificate – Construct and ticket airfares using International Air Transport Association (IATA) Principles – Unit 18218

SPECIAL FEATURES

Amazing race

Experience New Zealand (For details refer to page 8) Distinction Student (For details refer to page 8) International Educational This exciting optional feature may take you to Sydney, Brisbane, Melbourne, Fiji, Vanuatu, Bangkok or other exciting destinations. Experience international flights, inflight service, visit hotels and experience a range of activities. (Optional extra – see your campus for more information on costs and requirements). Travel Consultant Harvey World Travel

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CERTIFICATE IN TRAVEL, TOURISM & BUSINESS PLUS

CERTIFICATE IN INTERNATIONAL FLIGHT ATTENDING 37 WEEKS (Total)

On completion of your Certificate in Travel, Tourism and Business consider going on to complete a specialised aviation course on flight attending. This is the most comprehensive International Flight Attending training Flight Attendant Jetstar

course in Australasia. This in-depth course covers everything from in-flight service through to emergency evacuations, fire fighting and crew resource management.

Travel & Tourism Subjects (All the units as detailed on Page 7) Plus

Aviation and Flight Attending Subjects

Unit Standard

· Manage first aid in emergency situations

6400

· Provide basic first aid

6401

· Provide basic life support

6402

· Demonstrate ability to manage air services emergencies

9244

· Identify, as a flight attendant, major aircraft components Self defence

LAX Internship Flight Attendant Air NZ

9245

· Demonstrate knowledge of introductory aviation terminology

21834

· Provide information about specified regions in New Zealand as visitor destinations

18228

· Demonstrate knowledge of dangerous goods and hazardous items in the aviation industry

21837

· Manage basic medical issues affecting aircrew and passengers

25457

· Demonstrate knowledge of alcoholic and non-alcoholic beverages on board an aircraft

21840

· Provide food and beverage services on board an aircraft

21841

· Demonstrate knowledge of & comply with food hygiene requirements on board an aircraft

21842

· Demonstrate ability to manage passengers on board an aircraft

21843

· Demonstrate knowledge of and use of aircraft safety and emergency equipment

21844

· Carry out fire fighting procedures on board an aircraft

21845

· Demonstrate knowledge of crew resource management on board an aircraft

25453

· Demonstrate knowledge of and apply conflict management on board an aircraft

25455

· Demonstrate knowledge of airport geography

17357

· Collaborate within a group/team which has an objective

11101

· Present information orally to an audience

9692

Qualifications Achieved · Sir George Seymour College – Certificate in Travel, Tourism & Business · National Certificate in Tourism (Core Skills) Level 3 · National Certificate in Travel Level 3 · National Certificate in Computing Level 3 · Amadeus Certificate · Certificate in International Flight Attending issued by Travel Careers & Training Ltd Practice in cabin trainers

· First Aid Certificate · Aviation Certificate issued by Airline Training Solutions · 64 credits towards National Certificate in Aviation (Flight Attendants) Level 4

SPECIAL FEATURES Experience New Zealand (For details refer to page 12) Distinction Student (For details refer to page 12) First Class Facilities This programme includes training in the best flight attendant training facility in New Zealand. Train in facilities that Pacific Blue and Qantas Jetconnect use for their flight attendant training. Complete an evacuation going Flight Attendant Pacific Blue

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down the 737 slide, experience pre boarding, preflight take off and landing procedures all onboard the 737 cabin trainer which is both CAA and CASA approved.


CERTIFICATE IN TRAVEL, TOURISM & BUSINESS PLUS

CERTIFICATE IN CONFERENCE & EVENTS PLANNING 37 WEEKS (Total)

A specialised training course for those who want to be involved in this exciting and growing market. If you would like a career involved in the organising, planning and managing of Conferences, Events, Banquets and MORE, then this course will help you to achieve your goal.

Conferences & Events Co-Ordinator, Skycity

Travel & Tourism Subjects (All the units as detailed on Page 7) Plus

Conference & Event Planning Subjects

Unit Standard

· Apply skills and qualities of a salesperson in a retail or distribution environment

11831

· Demonstrate knowledge of the structure & function of the conventions & incentives industry

15681

· Demonstrate knowledge of the banquet process for a conventions and incentives industry project 15699 · Research and market a group tour

18222

· Sell tourism and travel products to customers & demonstrate knowledge of customer databases

18225

· Develop personal plans for a work role in a tourism and travel industry environment

5070

· Work in a team in a tourism and travel situation

18224

· Demonstrate knowledge of legislation relating to the tourism and travel industry

20489

· Produce and distribute promotional materials in a retail or distribution environment · Sell and process travel requests

67

Plan and run an exciting event

18283

Qualifications Achieved · Sir George Seymour College – Certificate in Travel, Tourism & Business · National Certificate in Tourism (Core Skills) Level 3 · National Certificate in Travel Level 3 · National Certificate in Computing Level 3 · Amadeus Certificate · Sir George Seymour College – Certificate in Conference and Event Planning Level 4 · National Certificate in Tourism Conventions and Incentives

Organise conferences and events

SPECIAL FEATURES Experience New Zealand This New Zealand familiarisation trip offers you the chance to experience the best of New Zealand tourism. To be eligible you simply need to be on track for graduation and be meeting the attendance requirements. You may find yourself at a destination such as the Bay of Islands, Rotorua, Wellington, Nelson or Queenstown. This exciting trip allows you to experience every aspect of the tourism industry, from different forms of transportation and accommodation, through to attractions, activities and shows. Climb the Harbour Bridge, soak in a hot pool, go bungy jumping, jet boating or luging, what will you do? This three day trip is included in the cost of the course.

Distinction Student

Co-ordinate a Grand Banquet

Are you wanting to be the best and have the travel and tourism industry recognise your abilities? Sir George Seymour offers top performing students the opportunity to excel. A Distinction student is a student who has attended class every day and has passed all the unit and modules in the qualification. These students then go forward to sit two distinction exams – one written and one practical to become one of the elite group of students known as Distinction Students. This achievement is recognised both at graduation and through the presentation of an exclusive certificate.

Event Co-ordination Relish the opportunity to organise your own amazing event. As part of the course your team will be responsible for planning, budgeting, organising food and beverage as well as entertainment for a stunning event such as a mid winter Christmas party, great race or gala graduation.

Gaming Attendant Skycity Casino

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CERTIFICATE IN TOUR OPERATIONS AND GUIDING 30 WEEKS

This course is specifically designed for those students who aspire to become a Tour Guide, work at tourist attractions and activities or even work within the exciting adventure tourism sector of the industry. Bungy Operator Mokai Gravity Canyon

Travel the world as a tour guide

Travel and Tourism Subjects · · · · · · · · · · ·

Unit Standard

Identify and self-evaluate the demands of a specific role in a tourism workplace Demonstrate knowledge of communication and customer service theory in a tourism workplace Provide customer service experiences in a tourism workplace Describe the legal rights & responsibilities of employees & employers in a tourism workplace Demonstrate knowledge of the tourism industry Demonstrate knowledge of the sales function within tourism workplace Perform calculations for a tourism workplace Demonstrate knowledge of teamwork Demonstrate knowledge of New Zealand as a tourist destination Demonstrate knowledge of specific NZ regions as tourist destinations Sell, process, and advise foreign exchange for travel

· Demonstrate cross cultural communication skills

23755 23758 23759 23768 23766 23769 18237 24873 18212 18228 3750 18226

Computing and Business Subjects · · · · ·

Demonstrate and apply knowledge of a personal computer Manage and project data in a personal computer Produce information using word processing functions Create a computer spreadsheet to provide a solution for organisation use Use computer technology to research and present a topic

· Produce desktop published documents for organisation use

Industry educationals

2780 2781 112 2785 5948 2789

Tour Operations & Guiding Subjects Leading a tour group through an attraction · Present information orally to an audience · Demonstrate knowledge of support mechanisms for customers with specific needs · Present the characteristics of Aotearoa New Zealand as a visitor destination

9692 18227 5562

Meet and greet passengers at an airport · Demonstrate verbal communication skills in a wide range of tourism contexts

23764

· Read and comprehend work-related documents in English for a tourism workplace

23761

Becoming a tour guide professional

Work in adventure tourism

· Prepare an interpretation plan

18311

· Demonstrate knowledge of leadership skills in a tourism context

25349

Setting up your own group tour · Research and market a group tour

Qualifications Achieved · National Certificate in Tourism (Core Skills) Level 3 · Sir George Seymour College Certificate in Tourism Operations & Guiding* · 44 credits towards a National Certificate in Tourism (Tour Guiding) Level 4 *This course is subject to NZQA approval

SPECIAL FEATURES Tour Guide Waitomo Caves

13

Experience New Zealand (For details refer to page 14) Become a Tour Guide (For details refer to page 16)

18222


CERTIFICATE IN CULTURAL TOURISM 34 WEEKS

This course is designed for those students with the aspiration to enter the tourism industry, specialising in Maori culture and tourism. Our Maori culture is unique and exclusive to New Zealand. Learn about Maori culture

Travel & Tourism Subjects (All the units as detailed on Page 7) Plus

Tourism Maori Subjects

Unit Standard

· Discuss the use of Maori language expression in a tourism context

17391

· Utilise Maori greetings and farewells from a hosting perspective in a hospitality context

17384

· Explain Maori place names in a cultural tourism context

17383

· Explain the concept of whanau and how it relates to tourism

17578

· Explain the significance of natural attractions in a tourism Maori context

17788

· Explain the relevance of kaitiaki practices in a tourism Maori context

17791

· Explain the importance of respecting Maori customs & practices in a tourism Maori context

17786

Qualifications Achieved

Work in cultural tourism

· Sir George Seymour College - Certificate in Cultural Tourism · National Certificate in Tourism (Core Skills) Level 3 · National Certificate in Tourism Maori Level 3 · National Certificate in Travel Level 3 · National Certificate in Computing Level 3 · Amadeus Certificate

SPECIAL FEATURES Experience New Zealand This New Zealand familiarisation trip offers you the chance to experience the best of New Zealand tourism. To be eligible you simply need to be on track for graduation and be meeting the attendance requirements.

Experience Maori heritage

You may find yourself at a destination such as the Bay of Islands, Rotorua, Wellington, Nelson or Queenstown. This exciting trip allows you to experience every aspect of the tourism industry, from different forms of transportation and accommodation, through to attractions, activities and shows. Climb the Harbour Bridge, soak in a hot pool, go bungy jumping, jet boating or luging, what will you do? This three day trip is included in the cost of the course.

Distinction Student Are you wanting to be the best and have the travel and tourism industry recognise your abilities? Sir George Seymour offers top performing students the opportunity to excel. A Distinction student is a student who has attended class every day and has passed all the unit and modules in the qualification. These students then go forward to sit two distinction exams – one written and one practical to become one of the elite group of

Respect Maori Traditions

students known as Distinction Students. This achievement is recognised both at graduation and through the presentation of an exclusive certificate.

Three Day Memorable Hui This a highlight of the Cultural Tourism course where all the students on this course participate in a National Hui, gathering together on a Marae for two nights. There is much sharing of culture, and a variety of workshops and speakers, who are often leading Maori Tourism operators from the region. There is plenty of focus on performing arts with kapahaka and waiata, making the whole experience both unique and memorable. Spa & Tourism Officer Hells Gate

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COLLECTIONS Choose from three premier collections that Sir George Seymour College have put together.

BRONZE COLLECTION

42 WEEKS

Includes: ADVANCED CERTIFICATE IN TRAVEL, TOURISM & BUSINESS The Advanced Certificate is a certificate that combines both the Certificate in Travel, Tourism and Business with the National Certificate in Travel Level 4.

plus CERTIFICATE IN TOUR OPERATIONS AND GUIDING This course is for those who want to become tour guides either with tourism attractions and activities or with coach and overland tour companies.

GOLD COLLECTION

42 WEEKS

Includes: ADVANCED CERTIFICATE IN TRAVEL, TOURISM & BUSINESS The Advanced Certificate is a certificate that combines both the Certificate in Travel, Tourism and Business with the National Certificate in Travel Level 4.

plus CERTIFICATE IN CONFERENCE & EVENTS PLANNING This qualification specialises and prepares you for a career in conference and events.

PLATINUM COLLECTION

49 WEEKS

Includes: ADVANCED CERTIFICATE IN TRAVEL, TOURISM & BUSINESS The Advanced Certificate is a certificate that combines both the Certificate in Travel, Tourism and Business with the National Certificate in Travel Level 4.

plus CERTIFICATE IN INTERNATIONAL FLIGHT ATTENDING This qualification includes in-flight service and aviation medicine through to emergency evacuations and dangerous goods.

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BRONZE COLLECTION 42 WEEKS

The bronze collections bring together both the travel Level 3 and 4 certificates along with the specialised Tour Operations and Guiding qualifications. If you would like to have tour guiding as a career option in the future, consider completing this bronze collection which will enhance job opportunities on graduation.

Operator Taupo Bungy NZ

Travel & Tourism Subjects (All the units as detailed on Page 7 & 10) Plus Tour Operations and Guiding Subjects (All the units as detailed on Page 13) Qualifications Achieved · Sir George Seymour College – Advanced Certificate in Travel, Tourism & Business · National Certificate in Tourism (Core Skills) Level 3 · National Certificate in Travel Level 3 · National Certificate in Computing Level 3 · National Certificate in Travel Level 4

Working with tourists

· Amadeus Certificate · Sir George Seymour College Certificate in Tourism Operations & Guiding* · 44 credits towards a National Certificate in Tourism (Tour Guiding) Level 4 *This course is subject to NZQA approval

SPECIAL FEATURES Experience New Zealand This New Zealand familiarisation trip offers you the chance to experience the best of New Zealand tourism. To be eligible you simply need to be on track for graduation and be meeting the attendance requirements. You may find yourself at a destination such as the Bay of Islands, Rotorua, Wellington, Nelson or Queenstown. Work in tour guiding

Distinction Student Are you wanting to be the best and have the travel and tourism industry recognise your abilities? Sir George Seymour offers top performing students the opportunity to excel. A Distinction student is a student who has attended class every day and has passed all the unit and modules in the qualification, and passed two distinction exams.

International Educational This exciting optional feature may take you to Sydney, Brisbane, Melbourne, Fiji, Vanuatu, Bangkok or other exciting destinations. Experience international flights, inflight service, visit hotels and experience a range of activities. (Optional extra – see your Campus for more information on costs and requirements).

Work in adventure tourism

Become a Tour Guide In the final week you will have the opportunity to lead a group through an attraction, putting what you have learnt into practice. You will organise and deliver the commentary, share information on the attraction and be able to answer questions from your group. This feature will be a highlight for many students and one they can add to their CV.

Operator - Freefall Xtreme

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GOLD COLLECTION 42 WEEKS

The Sir George Seymour Gold Collection brings together three exciting options into one package. If you want to make the most of your time studying with us then consider this gold collection. In just 42 weeks you will have Conferences & Events Co-Ordinator, Skycity

gained five National Certificates and have completed both a specialised course in travel agency and wholesale travel operations as well as a qualification in conference and events.

Travel & Tourism Subjects (All the units as detailed on Page 7 & 10) Plus

Conference & Event Planning Subjects (All the units as detailed on Page 12) Qualifications Achieved · Sir George Seymour College – Advanced Certificate in Travel, Tourism & Business · National Certificate in Tourism (Core Skills) Level 3 · National Certificate in Travel Level 3 Get paid to travel the world

· National Certificate in Computing Level 3 · National Certificate in Travel Level 4 · Amadeus Certificate · Sir George Seymour College – Certificate in Conference and Event Planning Level 4 · National Certificate in Tourism Conventions and Incentives Level 4

SPECIAL FEATURES Experience New Zealand This New Zealand familiarisation trip offers you the chance to experience the best of New Zealand tourism. To be eligible you simply need to be on track for graduation and be meeting the attendance requirements. You Industry recognised qualifications

may find yourself at a destination such as the Bay of Islands, Rotorua, Wellington, Nelson or Queenstown.

Distinction Student Are you wanting to be the best and have the travel and tourism industry recognise your abilities? Sir George Seymour offers top performing students the opportunity to excel. A Distinction student is a student who has attended class every day and has passed all the unit and modules in the qualification, and passed two distinction exams.

International Educational This exciting optional feature may take you to Sydney, Brisbane, Melbourne, Fiji, Vanuatu, Bangkok or other exciting destinations. Experience international flights, inflight service, visit hotels and experience a range of Have fun while studying

activities. (Optional extra – see your Campus for more information on costs and requirements).

Event Co-ordination Relish the opportunity to organise your own amazing event. As part of the course your team will be responsible for planning, budgeting, organising food and beverage as well as entertainment for a stunning event such as a mid winter Christmas party, great race or gala graduation.

Event Co-Ordinator Narrows Landing

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PLATINUM COLLECTION 49 WEEKS

The combination of our three most successful qualifications will really enable you to have a wider choice of career options upon graduating. You may start in the travel industry and then gain a position with an airline and end up working for Emirates based in Dubai. This 49 week course will see you gain four National Certificates as well as the specialist Flight Attending Certificate.

Flight Attendant Air Soloman

Travel & Tourism Subjects (All the units as detailed on Page 7 & 10) Plus

Aviation and Flight Attending Subjects (All the units as detailed on Page 11) Qualifications Achieved · Sir George Seymour College – Advanced Certificate in Travel, Tourism & Business · National Certificate in Tourism (Core Skills) Level 3 · National Certificate in Travel Level 3 · National Certificate in Computing Level 3

Real training for real jobs

· Amadeus Certificate · National Certificate in Travel Level 4 · Certificate in International Flight Attending issued by Travel Careers & Training · First Aid Certificate · Aviation Certificate issued by Airline Training Solutions · 64 units towards National Certificate in Aviation (Flight Attendants) Level 4 · IATA Certificate – Construct and ticket airfares using International Air Transport Association (IATA) Principles – Unit 18218

SPECIAL FEATURES Experience New Zealand This New Zealand familiarisation trip offers you the chance to experience the best of New Zealand tourism. To

Work for an international airline

be eligible you simply need to be on track for graduation and be meeting the attendance requirements. You may find yourself at a destination such as the Bay of Islands, Rotorua, Wellington, Nelson or Queenstown.

Distinction Student Are you wanting to be the best and have the travel and tourism industry recognise your abilities? Sir George Seymour offers top performing students the opportunity to excel. A Distinction student is a student who has attended class every day and has passed all the unit and modules in the qualification, and passed two distinction exams.

International Educational

Train in 737 cabin trainer

This exciting optional feature may take you to Sydney, Brisbane, Melbourne, Fiji, Vanuatu, Bangkok or other exciting destinations. Experience international flights, inflight service, visit hotels and experience a range of activities. (Optional extra – see your Campus for more information on costs and requirements).

First Class Facilities This programme includes training in the best flight attendant training facility in New Zealand. Train in facilities that Pacific Blue and Qantas Jetconnect use for their flight attendant training. Complete an evacuation going down the 737 slide, experience pre boarding, preflight take off and landing procedures all onboard the 737 cabin trainer which is both CAA and CASA approved. Check In Air Nelson

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AUCKLAND CAMPUS

The best thing about our Distance/Online courses is that you don’t have to wait for a course to start - you can start TODAY! All distance learning courses are offered in written format and some d

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HAMILTON CAMPUS

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WELLINGTON CAMPUS Christchurch

Dunedin

Gracefield Ave

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Level 1, 829 Colombo Street

Phone 03 377 1794 Fax 03 377 5205

Hamilton Campus

Dunedin Campus

Phone 07 838 0022 Fax 07 838 0033

Phone 03 477 6825 Fax 03 477 6832

Wellington Campus Phone 04 805 0168 Fax 04 805 5712

Based at the Auckland Airport, this world class facility covers all areas of aircraft based training and features:

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Christchurch Campus

Ph 09 303 0181 Fax 09 373 4062

AIRCREW TRAINING CENTRE

Convention Centre

Level 3, 9 Moray Place

Auckland Campus

Evacuation Slide

communicating between crew and for making

Experience what it is like to be involved in an

announcements to passengers.

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open the aircraft doors and inflate the slides.

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Themed days

FACILITIES

CAMPUS LIFE

EDUCATIONALS

Make great friends

Themed classrooms

Travel to exotic destinations

Creative and fun classes

Smaller classes with individual tuition

See the industry for yourself

Group development day

Modern computer facilities

Try new experiences

Amazing race

Real 737 Cabin Trainer

Have fun while studying

International day

Evacuation slide at Cabin Trainer

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ENTRY CRITERIA

Certificate in Travel, Tourism & Business Course 1. Applicants must be a minimum age of 17 years on entry to the course. Travel to new destinations

2. NCEA Level 2 (60 credits) plus NCEA Level 1 (20 credits) OR equivalent unit standards, course of study or work experience deemed equivalent.

Additional entry criteria is required for each of the following specialised courses – National Certificate in Travel Level 4, Conference & Events Planning & Tour Operations & Guiding, Certificate in International Flight Attending courses 1. Applicants must be a minimum age of 18 years upon completion of the course. 2. Airlines have their own criteria when selecting flight attendants, in terms of height, health etc. More information can be found direct with airlines or please contact your nearest Campus. International job opportunities

Cultural Tourism Course 1. Students must have a genuine interest in Maori Tourism & Travel and have a basic understanding of Maori culture and protocol.

How to Enrol … 1. Now that you have checked out our course details, start dates and costs, why not come into the Campus and see us? Meet our fantastic team, check out our modern training facilities, see the students in action and have a chat with us. 2. Our tutoring team have extensive industry experience and will happily provide free, no obligation career advice and answer all of your questions.  You can hear what the jobs in the Airline, Travel & Tourism industry are really like, and what skills and attributes the industry are looking for in new staff. We can help recommend

Get paid to travel the world

a course that best suits your needs, ensuring you are making the right decision for you. 3. We have courses starting throughout the year and can provide you with all of the relevant information on loans and allowances and even help you get started with this application process.  We can also recommend accommodation options if you are from out of town and need assistance.   4. Phone us on 0800 10 20 20 OR visit our website, www.sirgeorge.co.nz OR call in anytime and have a look around the Campus nearest to you.   5. If you are keen to get started now, you will need to do the following: i) Complete the enrolment application form included in this Information pack, or download it from our Real training for real jobs

website. ii) Come in with your enrolment application form and deposit, or send it to us along with verification of NZ Citizenship or permanent residence eg verified copy of your Passport, or Birth Certificate, otherwise bring in the original and we can verify it for you. iii) Once you have been accepted, a confirmation letter will then be posted out to you. iv) You can then apply for a student loan and/or allowance. If you bring in your bank account and IRD number, we can send off your application for a student loan to Studylink on the same day.

Strong industry links

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FUNDING & ALLOWANCE OPTIONS

Student Loan Scheme New Zealand students (NZ Citizens & Permanent residents) are eligible for the Government Student Loan Scheme. Subject to certain conditions, students are entitled to borrow the following amounts – · Compulsory course fees - Total amount of course fees · Course related costs - $1000 maximum · Living costs - A maximum of $160.24 per week is available   

Student Allowance A student allowance is a weekly payment to help with living expenses while you study and you don’t have to pay it back. It is available to New Zealand students (NZ Citizens & Permanent residents) that are 18 years and older and is means tested if you are under 24 years of age. Eligibility depends on a number of factors including your income and that of your parents. Check out the Studylink website for more information. www.studylink.govt.nz  

Processing Applications Information for both the allowance and student loan schemes are available from Studylink on their website. We can check your documentation, authorise photocopies of birth certificates and other documents if needed.  

Scholarships and Internships Secondary School Tourism Student of the Year Scholarship: Sir George Seymour College recognises success and is pleased to sponsor the top Tourism Student of the Year at a range of high schools throughout New Zealand. The top Tourism Student will receive a $500.00 scholarship to study at any of our five Sir George Seymour College campuses on a full time course of their choice.  For more information, please contact your local Campus. Certificate in Cultural Tourism Scholarship: This course is designed for students who have a specific interest in Maori culture and Maori Tourism.  You do not have to be of Maori descent to apply for this course.  Scholarships of $2500.00 are available to students who successfully complete this course. For more information, please contact your local Campus. ATTTO Scholarship: The Aviation, Tourism & Travel Organisation (ATTTO) has scholarship opportunities of up to $1000.00 for New Zealand Gateway, secondary and teritary students who enrol into an ATTTO approved Level 3, 4 or 5 course.  For more information on these scholarships, please contact your local Sir George Seymour College Campus, or check out the ATTTO website at www.attto.org.nz

START DATES FEES ENROLMENT APPLICATION

0800 10 20 20 info@sirgeorge.co.nz www.sirgeorge.co.nz


AUCKLAND - HAMILTON - WELLINGTON - CHRISTCHURCH - DUNEDIN

phone 0800 10 20 20 w w w. s i r g e o r g e. c o. n z

Sir George Seymour National College of Airline, Travel & Tourism  

Private Training Establish