Cover Story - A Legacy of Trust, a Future of Innovation

In the complex landscape of modern business, trust is essential for fostering collaboration and driving innovation. It is the glue of the global economy; binding nations, businesses and individuals and propelling growth.

In a world content with convention, one man dared to dream differently. With unyielding determination and a steadfast spirit, Laxmanrao Kirloskar embarked on a journey that forever transformed India’s industrial landscape. This is the genesis of Kirloskar Brothers Limited (KBL)–a name synonymous with trust. This story is not just the whirring of machines, but the steady hum of a promise kept with generations of satisfied customers.

More than Just a Word

Trust isn’t earned overnight; it’s cultivated through unwavering reliability, ethical practices and a steadfast commitment to doing what’s right, every single time. Our enduring legacy is built on more than just words—it’s demonstrated through our actions and innovations, reinforcing our reputation as a reliable partner in the industry.

Transparency in communication and responsible sourcing are the tenets guiding our actions. From sourcing best-in-class materials to advanced manufacturing processes to our exceptional customer service, we uphold the highest standards of integrity. We are supported by an integrated and best-in-class network of over 650 Authorised Service Centres and 16,000 Channel partners in India and 250 overseas, to ensure that our customers all around the world receive prompt service and support.

Progress Through Innovation

We go beyond transactions by actively listening to understand our stakeholders’ needs, challenges and aspirations. KBL has consistently monitored market conditions, staying ahead of the curve in anticipating customer requirements and priorities. This deep understanding fuels our relentless pursuit of innovation. Our dedicated research and development efforts focused on understanding and developing products based on customer priorities, led to the launch of India’s first centrifugal pump in 1926. This was followed by the introduction of many other advanced pumping technologies in the subsequent decades, including the energy-efficient Lowest Life-cycle (LLC™) pump series and the IoTbased KirloSmart™ pump monitoring solution that offers real-time monitoring and predictive maintenance. The use of AR has revolutionised training and support, creating immersive, userfriendly experiences. Furthermore, our ecofriendly energy alternatives Pump Turbine System (PICO) and Pump-as-Turbine (PAT) are driving the nation towards a greener future. KBL’s fish- friendly pumps exemplify sustainable engineering that facilitates the safe passage and survival of aquatic life harmonising industry and ecology.

Going Beyond Business

We understand that our success is intricately linked to the well-being of the communities we serve and we take this responsibility very earnestly. Our actions today will shape the world of tomorrow. Through our education, healthcare and environmental stewardship, we strive to empower the communities we touch. By implementing sustainable practices, we are making a positive impact that extends beyond our bottom line.

KBL has transformed with the changing times, embracing cutting-edge technologies to enhance innovation and deepen customer trust. Machines may shape the world, but relationships build trust and trust fuels true progress. As we move forward, our commitment remains unwavering – to foster genuine connections, exceed expectations and earn your trust with every beat of our machines!