Tally Ho Holidays 2015 collection by Kingfisher Print & Design

AUTUMN 2015/SPRING 2016

Relax, we’ll take you there... www.tallyhoholidays.co.uk • 01548 854067

Book online: www.tallyhoholidays.co.uk

INTRODUCTION

UK & European Coach Holidays • Short Breaks • Days Out • Cruises

Relax we’ll take you there... We hope you enjoy browsing through our 2015-16 Holiday Collection. As always we try to bring together a programme with old favourites and exciting new experiences. This variety, our excellent quality and friendly service, is at the heart of the fantastic feedback we receive from our customers. We also know that our environmentally conscious customers value the ‘green’ credentials of coach travel. Did you know that coach transport contributes a fraction of the carbon emissions of car or air travel. Time to enjoy our greener, better holidays … we think you’ll love the Tally Ho Holiday experience. 2

Book now: call 01548 854067 or 01752 893480

INTRODUCTION

Our customers love… • Our friendly service, from booking and throughout your holiday, accompanied by one of our very knowledgeable tour managers • Our luxury air-conditioned coaches with plenty of legroom, on board loos and refreshments • Our convenient pick-up points and no hanging around meeting coaches at service stations • Our lovely hotels with great reputations and excellent quality • Our flexibility – please let us know if you have any special holiday needs. • The welcome offered to single travellers. We look forward to welcoming you on board...Tally Ho!

BROWSE ONLINE to see our holidays, day trips and latest news. www.tallyhoholidays.co.uk Facebook/TallyHoHolidays @TallyHoHolidays Get in touch today... Telephone: 01548 854067 Email: holidays@tallyhocoaches.co.uk Come and see us at Station Yard, Kingsbridge, TQ7 1ES

Contents

Pick Up Locations Map 4 90th Celebration for Tally Ho 4 Days Out 5-7 Switzerland 8 Honfleur 8 Waldorf Hotel 9 London & Frank Sinatra 9 Scotland, Edinburgh 10 Cantabria, Picos de Europa, Spain 11 Bath, Bristol & Cardiff 12 Liverpool 13 Thursford Christmas Spectacular 14 Festive Ludlow 15 Birmingham Tattoo 16 Bruges Christmas Market 17 Christmas at Blunsdon House 18 New Year in the Cotswolds 19 Oxford 20 Paris by Riverboat 21 Buxton & The Peak District 22 Portsmouth & The Mary Rose 23 Dutch Bulbfields Cruise 24 Wales 25 FRED OLSEN CRUISES Baltic Capitals 26 America’s Deep South 27 Christmas, Cape Verde & Canaries 28 Travel Insurance 29 Travel Club & Loyalty Card 29 Tally Ho Trading Charter 30-31

Book with confidence When you book a holiday with Tally Ho you’ll know that your booking is fully protected. Here are the important legal bits: Tally Ho are members of the Bonded Coach Holiday Group of the Confederation of Passenger Transport UK Ltd. This is a Government approved consumer protection scheme. This ensures that in relation to the Coach Package Holidays described in this brochure that the client’s monies are protected by a Bond in the unlikely event of the Members insolvency. Clients are recommended to inspect the current membership certificate at our registered office or alternatively go to www.bch-uk.org or telephone 0207 240 3131 to confirm membership. Our Fred Olsen cruise holidays are ABTA bonded through Greatdays Holidays Ltd and we act as agents on behalf of them. Safe Online Booking - Our web site if fully secured using an SSL from Securitymetrics (recommended by HSBC). Payments are processed through SAGEPAY which means your data is secure.

Book online: www.tallyhoholidays.co.uk

INTRODUCTION

Pick up Points

We have a network of local pick-up points for our holidays, taking you straight to meet the coach then we’ll be on our way – really easy! Home pick-ups for holidays are also available at a modest charge. We use a small feeder vehicle to pick you up and take you to the coach. Please ask for more details. ASHBURTON BUCKFASTLEIGH

TORQUAY PAIGNTON

PLYMPTON

IVYBRIDGE

TOTNES BRIXHAM

PLYMSTOCK

MODBURY

DARTMOUTH

KINGSBRIDGE

90th Celebration for Tally Ho! Tally Ho! – was the cry of the early stage coachman arriving in town and handing over the “tally” of news from afar, but it is also the name of a local holiday company, celebrating 90 years in business this year. Many Devonians know the name having seen our buses and school coaches on the roads and lanes but we did in fact start out by offering holiday trips as far back as the 1920’s when we ran an old charabanc called the “Tally Ho! Sunshine Coach”. Back in 2009 we decided to resurrect the moth-balled holiday business and looked at how we could be a bit different to the competitors, we talked to a lot of people and decided the way forward was to modernise the whole experience and concentrate on really good customer service. So in 2015 we pride ourselves on offering a really top quality experience combined with friendly and efficient service. Convenient pick up points so that we may handle your luggage for you and your journey times are short, lovely people, great locations and delightful hotels. Altogether a truly modern experience or perhaps you could say “Sunshine holidays” for the 21st Century!

Book now: call 01548 854067 or 01752 893480

DAYS OUT

Highgrove – The home of HRH Prince of Wales

Devon County Show

Thursday 30th April £55 inc A great opportunity to experience a guided tour of the magnificent royal gardens – Limited availability.

Friday 22nd May, Adult £35 inc, Senior £33 inc This annual county event at Exeter Westpoint celebrates country life at it’s fullest with plenty to see and do.

Doc Martin –Port Isaac & Padstow

Bridport Market & West Bay

Wednesday 17th June, £22 Follow in the footsteps of Doc Martin in Port Isaac and Padstow famous for Rick Stein’s fish & chip shop!

Saturday 20th June, £24 Visit the historic market town of Bridport with it’s bustling market, then stroll through West Bay the location for ITV’s ‘Broadchurch’.

Yeovilton Air Day

Sidmouth Folk Festival

Saturday 11th July, Adult £45 inc, Child £21 inc One of the Southwest’s largest, award winning one day event, the Royal Navy’s premier airshow, an action packed day out.

Sunday 2nd August, £20 Join us for this seaside celebration of music, dance & song, taking place in the charming East Devon regency coastal town.

Book online: www.tallyhoholidays.co.uk

DAYS OUT

Plymouth International Fireworks Tuesday 18th August, Adult £14, Child £9 Enjoy this annual spectacular display of professional fireworks which will be set off over Plymouth Sound, lighting up the skies.

Ugbrooke House & Gardens Friday 21st August £36 inc entrance, lunch & tea/coffee Join us for lunch in the Orangery then take a tour around the 900 year old house covering the history & alterations, finishing with tea/coffee and a view.

Widecombe Fair

Thursday 17th September £43 inc National Trust £25 Visit Montacute House and Barrington Court, locations in the BBC production of Wolf Hall, including some of the costumes.

Exeter Canal Cruise & Cream Tea

Goosey Fair

Wednesday 23rd September, £30 inc Sail from Exeter quay along the oldest working canal in Europe! You will also enjoy a traditional cream tea on board.

Wolf Hall

Tuesday 8th September, £18 This traditional country fair, situated in the picturesque Dartmoor, offers everything from local produce stalls, cattle judging to live entertainment.

Wednesday 7th October, £17 This Tavistock fair attracts over 200 traders from all over the country selling gifts, trinkets & food. There is also an indoor pannier market along with the town’s local shops.

Book now: call 01548 854067 or 01752 893480

DAYS OUT

Killerton House Cider & Apple Festival

Tar Barrels at Ottery St Mary

Saturday 17th October, £29 inc National Trust £19 Months of apple picking culminates in an annual family festival to mark National Apple Day. There are stalls scattered between the apple trees & the amazing smell of a traditional hog roast greets you.

Thursday 5th November, £25 Witness this famous annual event where the Flaming Tar Barrels are carried through the streets of Ottery St Mary, an old custom said to have originated in the 17th century.

Westpoint Christmas Fayre or Exeter Christmas Market Friday 27th November

Wednesday 18th November, £25 Either take this opportunity to grab yourself some Christmas bargains at Clarks Outlet Village with over 90 stores or visit the picturesque Cathedral City of Wells.

Exeter only £18 Westpoint Fayre £21.50 inc. With over 300 stands with 1000’s of outstanding seasonal offers Westpoint Christmas Fayre offers greater choice for Christmas gifts. Or you can visit Exeter City Centre including the outdoor Christmas market.

Bath Christmas Market

Truro Victorian Market

Clarks Village or Wells

Sunday 6th December, £28 Set around the Abbey in the Centre of Bath. The market consists of over 100 individual wooden chalet style stalls, enjoy the festive atmosphere.

Thursday 10th December, £23 This traditional Christmas market is situated at Lemon Quay in Truro, offering everything from food stalls to arts & crafts.

Book online: www.tallyhoholidays.co.uk

HOLIDAYS

8 days £749pp*

6 days £675pp*

Switzerland Wednesday 27th May to Wednesday 3rd June 2015 Stunning alpine scenery with chocolate and cheese on top! Hotel Central-Residence *** Leysin, Valais

Honfleur, Cote D’Albatre & Monet’s Garden Sunday 19th to Friday 24th July 2015 The town of artists on the Cote D’Albatre, France Mercure Honfleur Hotel***

Your holiday includes:

• R eturn ferry Dover/Calais

• 5 nights, bed and buffet breakfast

• 7 nights dinner, bed & buffet breakfast • Wine tasting at Lavaux Vinorama

• E ntrance to Claude Monet’s Garden including guided tour

• Visits to Vevey & Montreux

• V isit to Rouen

• R eturn Journey on the Swiss Chocolate Train

• T rip to Deauville with Calvados Tour and tasting

• Visit to Gruyere Cheese factory

• T our of the Alabaster Coast

• Visit to Nestle Chocolate factory

• T our & tasting at the Palais Benedictine

•D ay trip to Chamonix, France

• F ree time in Honfleur

• Travel by Tally Ho! Pullman coach

• T ravel by Tally Ho! Pullman coach

• Accompanied by our Tour Manager

• A ccompanied by our Tour Manager

* Price per person based on two sharing twin/ double room. Single supplement £197pp

* Price per person based on two sharing twin/ double room. Single supplement £297.50pp

Book now: call 01548 854067 or 01752 893480

SHORT BREAKS

2 days £189pp*

4 days £394pp*

The Waldorf Hotel & Clarence House

London & Frank Sinatra

Live like royalty on this luxurious London trip. Staying and enjoying a luxurious afternoon tea at the world famous Waldorf Hotel in the heart of Covent Garden and visiting Clarence House for an exclusive tour of the Price of Wales’ official London residence, viewing the rooms where guests from around the world are entertained.

Guoman Tower Hotel, London ****

Sunday 9th to Monday 10th August 2015 Afternoon tea, cocktails and tiaras

Your holiday includes: • Afternoon tea, bed & full English breakfast at the Waldorf Hotel • F ree time for sightseeing/shopping • E ntrance to Clarence House • Travel by Tally Ho Pullman coach • Accompanied by our Tour Manager *Price per person based on two sharing twin/ double room. Single supplement £60pp

Friday 4th to Monday 7th September 2015 Ol’ Blue Eyes is back in town! Anything Goes on this fabulous London Weekend with the highly acclaimed ‘Sinatra the Man and His Music’ as Saturday night highlight. This iconic, glittering production marks the 100 year anniversary since the birth of Sinatra and it takes place at the London Palladium, where Sinatra topped the bill in his London debut in 1950. We love London and so you can tailor–make your holiday to suit. Our visit to Buckingham Palace and Garden is included but we have lots of other options on offer It’s pick and mix London – and as Sinatra would say That’s Life! Book now, tickets held for a limited period only. This trip also includes a visit to the State rooms of Buckingham Palace.

This trip is available without concert ticket for only £329pp

Book online: www.tallyhoholidays.co.uk

HOLIDAYS

8 days £669pp*

The Spirit of Scotland Sunday 5th to Saturday 12th September 2015 Celtic legends and stunning mountain scenery Come with us to Scotland and meet the ‘Kelpies’, the horse-like sea creatures of Celtic folklore featured in a stunning giant sculpture. Scotland has been attracting visitors from around the world for generations but there is always something new to see. We’ll be visiting the new Battle Room experience at the site of Bannockburn, enjoying a tour of the Royal Yacht Britannia berthed in Edinburgh, visiting the fascinating Falkirk Wheel, a spectacular rotating boat lift, and enjoying a boat trip on beautiful Loch Lomond. Our holiday base is the wonderful Dunblane Hydro in this attractive Cathedral town in the heart of Perthshire. A perfect base from which to explore the Spirit of Scotland – old and new. Doubletree by Hilton Dunblane Hydro **** Set within 10 acres of private grounds overlooking the famous Trossachs, this Victorian style hotel has the traditional elegance of one of Scotland’s early hydrotherapy resorts – the original spa hotels.

We’ll be breaking our journey north with one night at the Crown and Mitre *** in Carlisle and stopping on the return south with one night at the Park Royal Hotel**** in the countryside south of Warrington.

Your holiday includes: • 7 nights dinner, bed and full cooked breakfast • Visit to the Royal Yacht Britannia • F ree time in Edinburgh • Visit to the Battle of Bannockburn Experience & Battle Room • Trip on Falkirk Wheel •C ruise on Loch Lomond • Visit to Loch Lomond Shores • U se of leisure facilities • Travel by Tally Ho! Pullman coach • Accompanied by our Tour Manager * Price per person based on two sharing twin/ double room. Single supplement £155pp

Book now: call 01548 854067 or 01752 893480

HOLIDAYS

Cantabria and the Picos de Europa

12 days £895pp*

Sunday 20th September to Thursday 1st October 2015 Mountain scenery and medieval architecture The Picos de Europa (the peaks of Europe) provide a stunning backdrop for our holiday exploring the north of Spain. We’ll be based on the coast but will explore the mountainous inland region, visiting the village of Santillana del Mar, and Torrelavega for the weekly market. Explore Potes, one of the most beautiful towns in Cantabria, and Haro at the heart of the Rioja region. We’ll have two day trips to explore Santander, and San Sebastian a beautiful seaside town with time to explore the romantic Parte Vieja (old town). Hotel Olimpo**** Our hotel has a fantastic setting in the small seaside village of Isla on Cantabria’s stunning northern coast. This elegant hotel is on a small peninsula above a beautiful beach so all rooms have a balcony with lovely views either of the sea or the hotel gardens, the village is just 10 minutes walk away.

Your holiday includes: • 2 overnight crossings on ferry in 4 berth cabin (meals not included) • 9 nights Continental breakfast and three-course dinner in hotel • Live music on selected nights and wine tasting in the hotel • Trip to Picos de Europa & Potes • Day in Santander • Market day in Torrelavega & visit to Santillana del Mar • Visit to San Sebastian • Free time to enjoy the beach and relax • Travel by Tally Ho! Pullman coach • Accompanied by our Tour Manager * Price per person based on two sharing twin / double room (single supplement £186pp)

Book online: www.tallyhoholidays.co.uk

HOLIDAYS

4 days £299pp*

Bath, Bristol & Cardiff Tuesday 6th to Friday 9th October 2015 Three Classic Cities From our holiday base in a beautiful country house hotel near Bath we have laid on a tour that includes some of the very best sights in these three classic cities. In Bristol we will tour the world’s first great ocean liner, SS Great Britain, ‘the ship that changed the world’. In Cardiff we’ll take you to the amazing St Fagan’s, the National Museum and Wales’s most popular heritage attraction. Our treat for you in Bath is the must see sight of the world famous Roman Baths in the very heart of this World Heritage city. There will be plenty of time to explore the city centres, their wonderful shops and attractions. Best Western Limpley Stoke Hotel*** Originally built in the 18th Century, this country hotel has superbly appointed lounges, open log fires, comfortable bedrooms and enjoys a tranquil village location, yet lies just a 10 minute drive away from Bath. There is also a coaching inn at the end of a long drive perfect for a drink after a hard day of relaxation!

Your holiday includes:

• 3 nights dinner, bed & full English breakfast • Entrance to The American Museum • Entrance to SS Great Britain • Visit to Bristol • Entrance to St Fagans • Visit to Cardiff • Entrance to the Roman Baths • Free time in Bath • Travel by Tally Ho Pullman coach • Accompanied by our Tour Manager *Price per person based on two sharing a twin/ double room. Single supplement £52.50pp

Book now: call 01548 854067 or 01752 893480

HOLIDAYS

Courtesy of VisitLiverpool

5 days £339pp*

Liverpool Monday 19th to Friday 23rd October 2015 City of Culture and Heritage Pack your bags and prepare to discover the culture and heritage of one of England’s most colourful and friendly cities. You’ll love the restored Albert Docks and the iconic Liver Building, right on the doorstep of our hotel. Liverpool’s Maritime Mercantile City now has World Heritage status so as we explore you’ll be discovering this rich history. Liverpool is famous for so many other reasons; the story of the Beatles, the ‘fab four’, Anfield football stadium, the iconic Ferry across the Mersey. We’ll also be visiting Port Sunlight, the model village created by the William Hesketh Lever, one of the first industrialists to share profits and change the lives of industrial workers. Liverpool has been voted as one of the world’s friendliest cities so you’ll be sure to find a warm welcome as we enjoy the vibrant atmosphere in this magnificent city. Radisson Blu Hotel****

complimentary wireless internet and LCD satellite TVs and are decorated in ocean blues and urban reds. Hotel facilities include Ark Spa and Wellness Centre, Filini Restaurant and the White Bar. Your holiday includes:

• 4 nights bed & full English breakfast • U se of hotel leisure facilities including swimming pool •C ombined ticket for Hop on Hop off 24 hour City Explorer bus & Mersey River Cruise • Entrance to Port Sunlight Village & Museum • Anfield Football Stadium Tour • Free time in Liverpool • Travel by Tally Ho Pullman coach • Accompanied by our Tour Manager

The Radison Blu is the perfect chic, city centre choice in this dynamic city. The hotel offers great views over the River Mersey and Irish Sea. Guestrooms come with

*Price per person based on two sharing a twin/ double room. Single supplement £130pp

Book online: www.tallyhoholidays.co.uk

HOLIDAYS

Thursford Christmas Spectacular

4 days £365pp*

Monday 9th to Thursday 12th November 2015 The largest Christmas concert in the country Join us for a pre-Christmas treat in Norfolk this year as we soak up some luxury at lovely Dunston Hall Hotel near Norwich. Bells are jingling and we’ll be inviting you to get into the festive spirit at the biggest Christmas show in the country. The famous Thursford Christmas Spectacular features 130 amazing performers and is an extravaganza of song, dance and festive variety – all set in the magical surrounding of mechanical organs and fairground carousels. You will never have seen anything like it before! We’ll also be enjoying a scenic coastal tour visiting the pretty towns of Cromer and Sheringham and there will be time to explore Norwich, home to 1,500 heritage buildings from every era of British history. Normans marked their arrival with the imposing castle and the spired Anglican cathedral. As the city grew, so did its towered defensive wall and still intact medieval street pattern – the largest in Europe. Dunston Hall Hotel & Spa**** This Elizabethan-style mansion built in 1859 has been lovingly restored to its former glory. Built against 150

acres of stunning wooded Norfolk parkland, the setting is just as unique as its history. Enjoy the spa, indoor pool & leisure facilities at your leisure. Your holiday includes:

• 3 nights dinner, bed & full English breakfast • U se of hotel leisure facilities including swimming pool • T icket for the best seats matinee performance of the Thursford Christmas Spectacular •D ay trip to Norwich • S cenic journey along Norfolk coast with time in Cromer & Sheringham • T ravel by Tally Ho Pullman coach • A ccompanied for our Tour Manager *Price per person based on two sharing a twin/ double room. Single supplement £71pp

Book now: call 01548 854067 or 01752 893480

HOLIDAYS

5 days £305pp*

Festive Fun in Ludlow Sunday 22nd to Thursday 26th November 2015 A pre Christmas festive celebration We return to one of our favourite hotels for a festive break complete with mince pies, warm punch, turkey and all the trimmings. The Feathers Hotel, described as ’the most handsome inn in the world’, is right in the heart of the ancient market town of Ludlow which nestles in the beautiful surrounding countryside of Shropshire and the Welsh Marches. The area is known for its amazing food and drink so our festive themed menus will be a lovely preChristmas treat. We’ll also take you on a scenic route through the Wye Valley, an excursion around the lovely black and white timbered villages of Hereford including Leominster, Pembridge and Kingsland. Our final treat is a festive horsedrawn canal cruise in Wales, from Froncysyllte to Llangollen Wharf. The Feathers Hotel*** This highly popular hotel is in a fabulous location in the centre of Ludlow and features wonderful Jacobean architecture. We love its good food, cosy lounges and high standard of accommodation.

It combines the atmosphere of a 17th century coaching inn with the facilities of a modern hotel to create a truly memorable experience. Your holiday includes:

• 4 nights Festive dinner, bed & full English breakfast • T rip around the Black & White villages of Herefordshire • 2 hour Canal boat trip • Visit to Shrewsbury • Free time in Ludlow • Travel by Tally Ho Pullman coach • Accompanied by our Tour Manager *Price per person based on two sharing a twin/ double room. Single supplement £10pp

Book online: www.tallyhoholidays.co.uk

SHORT BREAK

Courtesy of Birmingham Tattoo

3 days £219pp*

Birmingham Tattoo & Christmas Market Saturday 28th to Monday 30th November 2015 Britain’s biggest indoor international tattoo

Everything’s bigger in Birmingham! As Christmas approaches we head to the heart of England to join in with the festivities. Birmingham hosts the biggest German Christmas market in the UK with traditional wooden chalet stalls selling continental gifts and goodies. The city is also home to Britain’s biggest indoor International Tattoo, featuring over 1,000 performers with marching bands, exciting military displays and a spectacular grande finale. This year’s special event marks the 75th anniversary of the Battle of Britain and the end of World War 2, so is sure to be a unique commemorative show. After all the pomp and pageantry you’ll love relaxing back at our hotel; maybe enjoy a swim or a bit of pampering in the spa. On our return we’ll visit the museum of the Great Western Railway in Swindon. It’s right next door to the McArthur Glen designer outlet so you can choose, retail therapy or railways!

the historic Walton Hall in the heart of Warwickshire. The modern facilities include an indoor pool, sauna and steam room and fitness suite.

The Walton Hotel, Wellesbourne**** The Walton Hotel is a beautiful, contemporary country house hotel, sharing 65 acres of rolling parkland with

*Price per person based on two sharing a twin/ double room. Single supplement £40pp

Your holiday includes:

• 2 nights dinner, bed & full English breakfast • U se of hotel leisure facilities including pool •M orning at the Birmingham German Market • T icket for the best seats matinee performance of the Birmingham Tattoo • T ime to Cirencester • V isit to Swindon designer outlet shopping centre or Great Western Railway museum • T ravel by Tally Ho Pullman coach • A ccompanied by our Tour Manager

Book now: call 01548 854067 or 01752 893480

HOLIDAYS

Bruges Christmas Market

4 days £269pp*

Monday 30th November to Thursday 3rd December 2015 Bruges’s Winter Wonderland & Antwerp’s Ice Sculptures Amble through the beautiful cobbled streets of this medieval city and catch the sugary scent of warm gluhwein and seasonal treats floating up from the most famous Christmas market in Belgium. This is the festive season – continental style! Bruges is a lovely city to explore with its cobbled traffic-free streets and ornate houses lining peaceful canals, described as being like the backdrop to a fairy tale. There are chocolate shops galore and a winter atmosphere that is hard to beat with colourful winter lights and an outdoor ice-rink on Grote Markt in the heart of the city. And if that hasn’t persuaded you then we promise you’ll be dining out on tales of your visit to Antwerp’s amazing Ice & Snow Sculpture Festival. With just snow and ice, artists from around the world will create a fantasy world full of emotions and adventures. Academie Hotel**** Our hotel is a stone’s throw from the Lake of Love and is in a quiet corner of the city yet just minutes away from the city centre. The hotel rooms have all

the mod cons and we think you will also enjoy the cosy bar, courtyard and winter garden and fitness room.

Your holiday includes:

• 3 nights bed & hot/cold buffet breakfast • Use of the hotel fitness room • F ree time in Bruges to enjoy the Christmas market • Day trip to Antwerp Ice & Sculpture Festival • Return ferry crossing from Dover to Calais • Travel by Tally Ho Pullman coach • Accompanied by our Tour Manager *Price per person based on two sharing a twin/ double room. Single supplement £79pp

Book online: www.tallyhoholidays.co.uk

HOLIDAYS

5 days £549pp*

Christmas Celebrations at Blunsdon House Wednesday 23rd to Sunday 27th December 2015 Four Star Festive Fun It’s indulgence all the way in this very traditional Christmas holiday. Relax and enjoy the amazing festive menus throughout this break with all of the very best traditions of Christmas. You are welcome to join midnight communion in the Blunsdon village church on Christmas Eve, a half mile walk from the hotel. On Christmas day Santa will arrive, laden with gifts, in a white Rolls Royce and lunch will be followed by that great British tradition - the Queen’s speech. If you need to work off a little of that indulgence you can enjoy the hotel’s excellent leisure facilities or even join in the Boxing Day golf tournament on their own 9-hole course. Delicious treats and a fine spread of entertainment will combine to make this a Christmas to remember with a smile. Best Western Plus Blunsdon House Hotel**** We’ll be staying at the charming, family owned Blunsdon Hall Hotel set in 30 acres of Wiltshire countryside with wintery views over the Cotswolds landscape. The hotel offers a great combination of

country estate luxury and contemporary quality and facilities including an indoor pool, 9-hole 3-par golf course, gym, squash and a beauty salon. Your holiday includes:

• 3 course dinner, bed and full English breakfast for 4 days • Lunch on 24th and Brunch on Boxing Day • 6 course Christmas Day luncheon • Entertainment each evening • Midnight Mass • Visit from Santa • Use of leisure facilities • Travel by Tally Ho! Pullman coach • Driver will also be Tour Manager on this trip Single supplement £70 pp

Book now: call 01548 854067 or 01752 893480

HOLIDAYS

New Year in the Cotswolds

4 days £389pp*

Wednesday 30th December to Saturday 2nd January 2016 Celebrating the arrival of 2016 in style Bring in 2016 Cotswold style! Join us for a night of celebration and much more as we enjoy the contemporary luxury of the lovely Four Pillars Hotel. Before the New Year’s eve festivities begin we’ll take you on a scenic tour of the Cotswolds including the pretty villages of Burford and Bampton. You’ll be able to imagine Lord and Lady Crawley strolling along the streets which were the setting for Downton Abbey. The highlight will of course be the five course gala dinner on New Year’s Eve with entertainment to celebrate the count-down to 2016. New Year’s Day will start with a delicious morning after brunch with bucks fizz to keep the celebrations going on into 2016! We’ll then take you to visit nearby Oxford, ‘the city of dreaming spires’. Cotswolds Water Park, Four Pillars Spa Hotel**** This contemporary luxury Cotswold’s hotel is set in a wonderland of lakes, rivers, woodland and open countryside. The hotel has been designed

to complement its beautiful surroundings, while retaining all the modern features of a premier 4 star hotel. Facilities include an indoor pool, fitness centre and spa. Your holiday includes:

• 3 nights dinner, bed & full English breakfast • U se of hotel leisure facilities including swimming pool • S cenic tour •G ala dinner with live entertainment on New Year’s Eve • T rip to Oxford • T ravel by Tally Ho Pullman coach •D river will also be Tour Manager *Price per person based on two sharing a twin/ double room. Single supplement £120pp

Book online: www.tallyhoholidays.co.uk

HOLIDAYS

Oxford and The Cotswolds

5 days £309pp*

Thursday 18th to Monday 22nd February 2016 The City of Dreaming Spires The city of Oxford is steeped in a rich and fascinating history and is famous for the many notable scholars that have emerged from its 38 colleges. Its famous picturesque buildings, the dreaming spires and charming scenery are often seen on film and TV such as Harry Potter and Inspector Morse. From our rural retreat hotel, the De Vere Heythorp Park, we’ll also be touring of some of the Cotswolds prettiest villages: Broadway, Moreton-in-the-Marsh and Stow-on-theWold. A ‘must see’ in Oxfordshire is Blenheim Palace, a World Heritage site, 18th century architectural masterpiece and birthplace to Winston Churchhill. During your visit you can explore the ‘Capability’ Brown landscape parkland, the formal gardens, the Churchill exhibition and the Palace’s ornate staterooms, adorned with stunning artworks. This is a perfect holiday for singles to enjoy and we are delighted to be able to offer this holiday with NO SINGLE SUPPLEMENTS.

De Vere Heythorp Park Resort, Golf and Country Club *** Our unique country estate hotel combines rural elegance with modern luxury and style. Relax and rejuvenate at the indoor leisure complex with pool, gym, sauna, steam and beauty treatment rooms, or tee off on the 18-hole golf course.

Your holiday includes:

•N O SINGLE SUPPLEMENT • 4 nights dinner, bed & Full English Breakfast • U se of hotel leisure facilities including indoor pool • S cenic tour of the Cotswolds •D ay in Oxford • E ntrance to Blenheim Palace • T ravel by Tally Ho Pullman coach • A ccompanied by our Tour Manager

Book now: call 01548 854067 or 01752 893480

HOLIDAYS

4 days £409pp*

Springtime in Paris Wednesday 2nd to Saturday 5th March 2016 Relax & cruise along the River Seine View Paris from our ‘floating hotel’ on the River Seine, the very lifeblood of the city of Paris, linking its famous bridges and iconic sights. It has inspired poets, painters and lovers through the centuries. The city, seen from the river, is spectacular and provides the perfect base from which to explore famous landmarks including the Notre Dame Cathedral, the Basilica of Sacre Coeur on Mont Martre, the Arc de Triomphe and of course the Eiffel Tower. We’ll take you on a guided tour of the city but there will also be plenty of free time for you to explore at leisure. A highlight will be an evening cruise with the spectacular illuminations on the tower forming a stunning backdrop to the city at night. Day and evening, Paris in springtime is always a treat! MS Renoir**** Relax on this prestigious 2 deck ship offering a welcoming and refined atmosphere. All the spacious, comfortable en-suite cabins are located above water level, have twin or double beds, satellite TV, radio, hairdryer and safe. Facilities include a lounge bar

with dance floor, bar, dining room, large sundeck with deckchairs and a gift shop. Your holiday includes:

• 3 nights full board accommodation on board MS Renoir • R eturn day ferry crossing from Dover to Calais •G uided tour of Paris •G ala dinner with Cabaret show • E vening with music for dancing •G uided tour of Montmartre • E vening cruise of Paris • T ravel by Tally Ho Pullman coach • A ccompanied by our Tour Manager *Price per person based on two sharing a twin/ double room. Single supplement £105pp Upgrade to an upper deck cabin additional £65pp

Book online: www.tallyhoholidays.co.uk

HOLIDAYS

Buxton & the Peak District

5 days £299pp*

Sunday 13th to Thursday 17th March 2016 The Royal Roman Town ‘Aquae Arnemetiae’ Founded by the Romans as Aquae Arnemetiae, Buxton has been famous for its spa and its clear natural spring water for centuries. You too can ‘take the waters’ from the permanent flow at St Anne’s Well in front of the famous Georgian Crescent. The town’s magnificent architecture also includes The Pavilion Gardens, 23 acres of award winning ornamental gardens. We’ll be touring the surrounding Peak District with a visit to the Macclesfield Silk Museum which celebrates the lives and work of the local silkweavers. Enjoy a Bakewell pudding in Bakewell and visit the town of Matlock Bath, another spa town where warm springs were discovered in 1698. Heading off the beaten track a little we’ll also be visiting Tabley House, the home of Lord Tabley, a great patron and collector of British paintings who amassed a collection full of treasures. The Palace Hotel **** The Palace Hotel has been the pride of this beautiful spa town since 1868, with its magnificent exterior and traditional interior. We’ll be treated to sumptuous

hospitality at this poplar hotel including a four course Gala Regional themed dinner with coffee followed by lively entertainment. The hotel spa and indoor pool is a must on this roman spa inspired holiday. Your holiday includes:

• 4 nights dinner, bed & full English breakfast • U se of hotel leisure facilities including swimming pool • V isit to Bakewell & Matlock Bath • S ilk & Splendour Tour at Macclesfield silk museum • F ree time in Buxton & scenic tour of the Peak District • E vening entertainment • T ravel by Tally Ho Pullman coach • A ccompanied by our Tour Manager *Price per person based on two sharing a twin/ double room. First 4 singles no supplement thereafter £80pp

Book now: call 01548 854067 or 01752 893480

HOLIDAYS

Portsmouth & The Mary Rose

5 days £315pp*

Thursday 31st March to Monday 4th April 2016 Discover Britains maritime heritage Portsmouth truly is a great waterfront city, having been a key player in many major historical events, including Nelson’s last battle at Trafalgar, the sailing of the First Fleet to Australia, and the D-Day Landings. The modern city has much to offer and entertain starting with the panoramic views from the top of the Spinnaker Tower overlooking the waterfront and Gunwharf Quays. We will also be exploring the lovely town of Arundel, where we’ll visit Arundel Castle, ancient seat of the Dukes of Norfolk with commanding views across the South Downs. A ‘must see’ on this holiday is the famous Portsmouth Historic Dockyard. There will be plenty of time to explore all 6 attractions - The Mary Rose Museum, HMS Victory, HMS Warrior 1860, the National Museum of the Royal Navy, Action Stations and a tour of the Harbour. Langstone Hotel**** The Langstone Hotel is set on picturesque Hayling Island, overlooking Langstone and Chichester harbour and in an Area of Outstanding Natural Beauty. Just 8 miles from Portsmouth city centre it’s an ideal base for exploring the area. We love their luxury rooms offering

a home from home first class hotel experience. Facilities include complimentary WiFi, an 18 metre swimming pool and spa. Your holiday includes:

• 4 nights dinner, bed & full English breakfast • U se of hotel leisure facilities including swimming pool •D ay trip to Arundel & entrance to Arundel Castle • V isit to Chichester & the Weald & Downland Open Air Museum • E ntrance to Spinnaker Tower • E ntrance to the Royal Naval Dockyards including the Mary Rose • T ravel by Tally Ho Pullman coach • A ccompanied by our Tour Manager *Price per person based on two sharing a twin/ double room. First 5 singles no supplement thereafter £80pp

Book online: www.tallyhoholidays.co.uk

HOLIDAYS

Dutch Bulbfields River Cruise

7 days £729pp*

Wednesday 13th to Tuesday 19th April 2016 Celebrate springtime burst into life A visit to Dutch Bulbfields in springtime is one of life’s amazing experiences. We’ll take you there in relaxing luxury, gliding through Holland’s waterways on a Dutch barge from where you will see so much more than flowers! We’ll take you to visit the beautifully preserved Dutch village of Zaanse Schans with its characteristic wooden houses and windmills and to the bustling port of Hoorn where you can explore the splendid 17th century merchant houses that line the waterfront. A visit to Amsterdam is the warm up to the real highlight of this tour, the famous Keukenhof gardens with their wonderful displays of brightly coloured spring flowers. Our last bulbfields holiday sold out very quickly so don’t dilly dally on this one. MS Esmeralda****, Holland This modern cruising vessel is charmingly decorated in the traditional Dutch style with comfortable cabins and a lift. Every comfort is catered for with the attractive large Old-Dutch lounge, a lovely restaurant, sun deck and air conditioning throughout.

Your holiday includes:

• 4 nights accommodation on MS Esmeralda, whilst on board the following is included: • Hot/cold buffet breakfast • Morning & afternoon tea & cake • 3 course lunch (on 3 days) • 4 course dinner • Midnight snack at 11 pm • Entertainment every night • Entrance to the world famous Keukenhof, the worlds largest flower show • Trips to local towns & cities • B&B in Europe Hotel, Ostend each way • Return ferry crossing from Dover to Calais • Travel by Tally Ho Pullman coach • Accompanied by our Tour Manager *Price per person based on two sharing twin/ double room. Mixed meal plan. Upgrade to upper Deck supplement £45pp.

Book now: call 01548 854067 or 01752 893480

HOLIDAYS

Snowdonia, Caernarfon & Portmeirion

5 days £449pp*

Tuesday 17th to Saturday 21st May 2016 Mountain railways and a coastal journey We start our holiday in the foothills of Wales’s highest mountain with a spectacular trip on the new Welsh Highland Railway taking in the aweinspiring scenery of Snowdonia National Park. For complete contrast we’ll visit the Italianate private village of Portmeirion, famed as the setting for ‘The Prisoner‘ starring Patrick McGoohan as Number Six. We won’t have to travel far from our lovely hotel to tour Caernarvon Castle, one of the most impressive castles built by Edward I it’s been described as both ‘a brute of a fortress’ and the dream-castle, ‘the fairest that ever man saw’, of Welsh myth and legend. At the end of our holiday we return to the rails to take a journey of a lifetime to the rooftop of Wales on the Snowdon Mountain Railway. Celtic Royal Hotel, Caernarfon*** The prestigious Celtic Royal Hotel is in a prime location in the heart of Caernarvon close to the World Heritage Site of historic Caernarfon Castle. Their excellent service, fine dining, stylish bar

and tastefully decorated rooms will make this a very comfortable base for our holiday. Guests also have use of the gym, a 16 metre indoor heated swimming pool with sauna, jacuzzi, and steam room. Your holiday includes:

• 4 nights dinner, bed & full cooked breakfast • Train ride on the Welsh Highland Railway • E ntrance to Portmeirion • F ree day in Caernarfon • R eturn trip on the Heritage Steam Train, Snowdon Mountain Railway • T ravel by Tally Ho Pullman coach • A ccompanied by our Tour Manager *Price per person based on two sharing twin/ double room. Single supplement £94pp

Book online: www.tallyhoholidays.co.uk

CRUISES

Cruise: The Baltic Capitals

13 nights £1,599pp*

Tuesday 1st to Monday 14th September 2015 St Petersburg and the capitols of Scandinavia Balmoral Sailing from Southampton join this cruise of discovery around the Baltic Sea, steeped in maritime and international history and graced by incredible cities with stunning architecture. Highlights include the amazing neoclassic architecture of St Petersburg, and the famous Little Mermaid and the Tivoli Gardens of Copenhagen. When you book with Tally Ho Holidays, your cruise price includes: •O n board accommodation and all meals and snacks throughout your cruise •C omplimentary teas and coffees during the day and early evening at selected venues • Tea and coffee facilities in your cabin • All entertainment, sports and leisure facilities • All port taxes for UK ports • Porterage on board • Return travel from your home to Southampton

The following are not included: • All drinks on board • Shore excursions •H airdressing, beauty treatments and some fitness classes • Personal laundry and dry cleaning • Passport and visa costs and holiday insurance • Additional levies and taxes • Discretionary gratuities

Places you will visit: • Tallinn, Estonia • St Petersburg, Russia • Helsinki, Finland • Warnemunde, Germany (for Berlin) • Copenhagen, Denmark

Book now: call 01548 854067 or 01752 893480

CRUISES

Cruise: American Deep South Adventure Monday 14th September to Monday 19th October 2015 From Nova Scotia to the deep south Balmoral This flight-free cruise from Southampton takes you across the Atlantic to explore the very best of the eastern seaboard of North America, taking in the bright lights of big cities and the beautiful landscapes of the coast. Starting in Sydney, Nova Scotia, the Balmoral will wind its way down the coast exploring famous ports along the way with Miami the last call on mainland USA before heading to the sunshine islands of Bermuda and the Bahamas. With so much to see there will be many highlights but the sight of the Statue of Liberty as you approach New York is something you won’t forget. Entertainment and luxury on board the Balmoral makes for an extremely relaxing transatlantic crossing. There are three restaurants, a cosy on-board pub, a number of bars, the observatory lounge, a spa, indoor and outdoor pools and even a library for you to research your destinations.

Places you’ll visit:

35 nights £3,799pp*

• Sydney, Nova Scotia • Boston, USA • Salem, USA • Oak Bluffs nr Martha’s Vineyard • New York, USA • Charleston, USA • Savannah, USA • Jacksonville, USA • Port Canaveral, USA • Miami, USA • Nassau, Bahamas • St George’s Island, Bermuda • Ponta Delgada, Azores

Book online: www.tallyhoholidays.co.uk

CRUISES

Cruise: Cape Verde and the Canaries

18 nights £2,499pp*

Christmas and New Year: Friday 18th December 2015 to Tuesday 5th January 2016 A sub tropical Christmas and New Year Balmoral How lovely, as winter sets in, to know that you’ll be heading into the warm horizon to celebrate the festive season in the subtropical warmth of these Atlantic islands. The festive celebrations on board the Balmoral are legendary and luxurious. The Canaries are a popular winter destination with highlights including the flora and fauna of Madeira and the colourful waterfront of Santa Cruz. But the real treat on this trip is the chance to explore the unspoilt Cape Verde Islands with their unique fusion of African and Portuguese culture. How much luggage and dress codes A generous 200lbs (90kg) of luggage is allowed. Daytime wear is casual and, in the evening, it’s traditional to dress for dinner; jacket or shirt & tie for the gents and smartly dressed for the ladies.

Formal evenings are black tie but you can hire onboard from ‘Floating Formals’. Places you will visit: • Funchal, Madeira • Arrecife, Lanzarote • Mindelo, Cape Verde • Praia, Cape Verde • Las Palmas, Gran Canaria • Santa Cruz, Tenerife * Prices for all cruises are for 2 sharing a 2 berth inside cabin. Upgrades to outside, superior and single cabins are available - please call us for details. Tally Ho offers these Fred Olsen Cruises as agents for Greatdays Holidays Ltd. Please ask for our full cruise terms and conditions.

Book now: call 01548 854067 or 01752 893480

TRAVEL INSURANCE

Tally Ho! Travel Insurance

Tally Ho Holidays can now provide travel insurance for either a single coach tour or an annual multi-trip travel policy. This is not included in the cost of your holiday, please feel free to contact us for a free no obligation quote. Tally Ho Holidays recommend that you are adequately insured for our holidays, you must be covered by insurance for overseas trips.

Our insurance offers: • Single and annual policies available. • No age limit for UK or European cover policies. • Annual multi-trip cover for an unlimited number of trips (limited to 31 days per trip) for ages up to 75 years. • S imple to add to your holiday package when booking your holiday or short break with Tally Ho Holidays.

Travel Club

As soon as you step aboard a Tally Ho Holiday you’ll be joining the Tally Ho Travel Club. You’ll be in very good company with fellow travellers from around Devon and your membership gives you some very special perks:

• Invitations to coffee mornings • P reviews of new brochures and an early opportunity to book – snap up the best seats before our holidays are advertised more widely • E arn points every time you book and save money on future bookings

Ask us for more details and a summary of the insurance or to purchase travel insurance for your holiday. Helen, Hilary or Marlene are ready to answer any questions you may have on 01548 854067 or 01752 893480. Tally Ho Coaches is an Appointed Representative of Travel & General Insurance Services Limited and both companies are fully authorised and regulated by the Financial Conduct Authority. Depending on your area of travel you may be required to be medically screened and it may be possible to extend cover in respect of pre-exisiting medical conditions. Please read the Important Declaration section of your policy wording carefully and please note that an additional premium may be due. If you decide that the policy does not meet your needs you can cancel within 14 days of purchase of the insurance policy and receive a full refund provided if you have not travelled or made a claim.

How many points do I have? Call us today and we’ll check your account and make sure you have your personal Tally Ho Travel Club membership card.

See www.tallyhoholidays for full details of the Club.

Book online: www.tallyhoholidays.co.uk

TRADING CHARTER

Tally Ho! Trading Charter Bonded Coach Holidays Group - Trading Charter Tally Ho Coaches Ltd, Kingsbridge, TQ7 1ES Why should I read this page?

What happens if you change my holiday?

Because it is very important. Our Trading Charter forms a key part of our agreement with you and forms the basis of a legally binding contract between you as the lead name making the booking, anyone else in your party and us. When you make this booking as the lead name you undertake that you have the authority to accept, and do accept, on behalf of your party the terms of these booking conditions. This contract is made subject to the terms of these booking conditions, which are governed by English Law, and the non-exclusive jurisdiction of the English Courts. These contract terms and financial guarantees will not apply to any holiday involving any type of flight. Instead, you will be supplied with the full booking conditions of the ATOL holder arranging your holiday.

The arrangements for your holiday will usually have been made many months in advance. Sometimes changes are unavoidable and we reserve the right to make them. Most of these changes are likely to be minor and we will do our best to keep you informed. If, after booking and before departure, we make a significant change to your holiday you will have the option of withdrawing from the holiday without penalty or alternatively you may transfer to another holiday without paying an administration fee. In either case we will pay you compensation according to the scale set out below. A significant change includes a change in departure time or return time of more than 12 hours, a change of departure point, location of resort or quality of hotel, (excluding single overnight hotels on touring holidays where the quality of the hotel is comparable), a change of mode when crossing the Channel, or the specification of the coach.

How and when do I make this contract with you? We welcome you making contact with us in a number of ways. Whichever way you contact us the contract is made when your booking is entered on to our reservation system and we issue a confirmation of booking. We will send you, or your agent the confirmation of your booking within 10 days. Please check this confirmation very carefully to ensure all the information is correct and tell us, or your agent, immediately of any errors. How is my holiday money protected? We subscribe to the Code of Conduct of the Bonded Coach Holidays Group (“BCHG”) of the Confederation of Passenger Transport UK. BCHG requires a bond to be taken out to provide protection for your holiday money in the unlikely event that a Member cannot, for financial reasons, carry out their obligations to their passengers.

Scale of Compensation We will pay you compensation for significant changes on the following scale:

BCHG Consumer Guarantee

Period before departure in which significant

The Bonded Coach Holiday Group guarantees to bona fide customers that in the event of failure of a bona fide Member, it will: (1) wherever possible, arrange for a holiday or tour to be completed; (2) where failure occurs after a holiday has begun, arrange for customers to be returned by an appropriate means of transport to their UK area of departure; (3) if the holiday or tour cannot be completed as planned, the reimbursement of payments made by the customer to the BCHG Member.

change is notified to you or your agent More than 22 days 14 to 21 days 8 to 13 days 0 to 7 days

When do I need to pay for my holiday and how much?

Payment of compensation according to the scale set out above will not affect your statutory right to claim further compensation if, in all the circumstances, you remain dissatisfied. If, prior to departure, we make a significant change to your holiday arrangements or cancel your holiday we will pay you compensation on the above scale unless:-

At the time of booking you will need to pay a deposit for each person named on the booking. The balance must be paid before the dates listed below. If you book within our balance due period you will need to pay the total holiday cost at the time of your booking. If you do not pay the outstanding balance for your holiday on or before the date when it is due we may cancel your booking and you will be required to pay the cancellation charges detailed below. The date of cancellation will normally be the date you confirm in writing that you intend to cancel or 15 days after the balance due date, whichever comes first. Deposit £50.00 per person. Your balance is due 8 weeks prior to departure. If I use an agent who does my money belong to? Your agent will hold your deposit on your behalf until we issue a confirmation of your booking. The agent then holds this money on our behalf. The agent holds the balance you pay on our behalf until the date the balance is due. The agent will then forward to us. Can you change the price of my holiday after you have issued the booking confirmation? The price of your holiday is fully guaranteed and will not be subject to any surcharges. Can I change my holiday arrangements? After we have issued our booking confirmation we will do our best to accommodate any changes you may want to make but we cannot guarantee to do so.Any changes must be notified to us in writing and signed by the person who signed the booking form. If we are able to make the changes an amendment fee of £5.00 per booking will be payable plus any additional charge for the facilities requested. Any significant alteration after the balance due date will be treated as a cancellation of the original booking and will be subject to the cancellation charges detailed below. A significant alteration would include a change of departure date, holiday or hotel, or number of people travelling. Can I transfer my booking to someone else? You can transfer your booking to someone else provided you give us reasonable notice. This person must be able to satisfy all the conditions for the holiday and a change cannot normally be made later than seven days prior to departure. We will make an administration charge of £5.00 p/p for every transfer we make plus any reasonable additional costs caused by the transfer. You will remain responsible for ensuring that the holiday is paid for by the balance due date. How can I cancel my holiday? You, or any member of your party, may cancel at any time provided that the cancellation is made by the person who signed the booking form and is communicated to us in writing via the office at which you made your original booking. You will have to pay cancellation charges set out in the scale below to cover our estimated loss resulting from the cancellation. If you are insured against cancellation you may be able to recover the charges from your insurers.Your cancellation will take effect from the date when either the travel agent or we receive your written confirmation of your cancellation. You must also return any tickets or vouchers that you have received. A reduction in room occupancy may increase the charges for the remaining passengers by the application of supplements for low occupancy of rooms. Scale of Cancellation Charges Period before departure within which cancellation of holiday price is received . Cancellation charge as a % written More than 42 days 41-29 days 28-14 days 13- 1 days Departure day or later including voluntary termination whilst on holiday

If you withdraw from the holiday because we have made a significant change or if we have to cancel your holiday for any reason other than non-payment by you we will offer you the choice of: A comparable replacement holiday if available; or: a replacement holiday of lower quality together with a refund of the price difference; or: a full refund of the money you have paid. When we have notified you of the changes and options available, you must tell us your decision as soon as possible and within any timescale we may need to set bearing in mind the need to safeguard the holiday arrangements of other customers.

Deposit only 60% - or deposit, if greater 75% 100% Total holiday cost

Amount per person Nil £10 £15 £20

• the holiday is cancelled because the number of persons who agreed to take it is less than the minimum number required, and you were informed of the cancellation in writing within the period indicated in the description of the holiday; or • the holiday is changed or cancelled by reason of unusual and unforeseeable circumstances beyond our control, the consequences of which could not have been avoided even if all due care had been exercised. These circumstances include war or threat of war, riot, civil strife, terrorist activity, industrial disputes, fire, quarantine, epidemic or health risks, natural or nuclear disasters, port and terminal closures and adverse weather conditions. Payment of compensation according to the scale set out above will not affect your statutory right to claim further compensation if, in all the circumstances, you remain dissatisfied. If, after departure, we need to make a change to a significant proportion of your holiday we will do our best to make suitable alternative arrangements at no extra cost to you. If it proves impossible to make suitable alternative arrangements, or if you have reasonable grounds for refusing the alternative offered, we will arrange transport back to your point of departure, or to an alternative location that we agree to, Unless the change is as a result of unusual and unforeseeable circumstances beyond our control (as described above), you will also be entitled to compensation. What is the extent of your liability? We accept responsibility if you or any member of your party is killed or injured as a result of an activity forming part of your holiday arrangements which you booked with us before your departure; or if any part of your holiday arrangements, booked with us in the UK, is not as described in the brochure or not of a reasonable standard; if the failure in your holiday arrangements or any death or personal injury is due to any fault on our part or that of our agents or suppliers whilst acting in the course of their employment. We do not accept responsibility if the failure, death or personal injury is not caused by any fault of ours or of our agents or suppliers or is caused by you or someone not connected with your holiday arrangements; or if the failure, death or personal injury is due to unusual or unforeseen circumstances which, even with all due care, we, or our agents or suppliers, could not have anticipated or avoided. For claims which do not involve personal injury, illness or death, the most we will have to pay if we are liable to you is twice the price the person affected paid for their holiday (not including insurance premiums and amendment charges). We will only have to pay this maximum amount if everything has gone wrong and you have received no benefit from your holiday. If you or any member of your party is killed, injured or becomes ill as a result of transport by ship, train or coach, any liability which we may have to pay compensation is limited in line with the Athens Convention (applies to transport by ship), the Berne Convention (applies to transport by rail) and the Geneva Convention (applies to transport by road). You can get copies of the relevant conventions from the Internet. You should also note that these conventions may limit or remove the carrier’s liability to you and the amount which the carrier has to pay you. If we make any payment to you or any member of your party for death, personal injury or illness, you will be asked to assign to us or our insurers the rights you may have to take action against the person or organisation responsible for causing the death, personal injury or illness. Our suppliers (such as accommodation or transport providers) have their own booking conditions or conditions of carriage, and these conditions are binding between you and the supplier. Some of these conditions may limit or remove the relevant transport provider’s or other supplier’s liability to you. You can get copies of such conditions from our offices, or the offices of the relevant supplier.

Book now: call 01548 854067 or 01752 893480

TRADING CHARTER What do I need to do if I have to complain?

Do I need to take out travel insurance?

If you have a complaint during your holiday you should tell the driver/representative or supplier at the earliest opportunity so that they can do their utmost to resolve the problem immediately. If they are unable to resolve the problem to your satisfaction you should complete a Holiday Report Form which is available from the driver/representative. You will be given a copy of this report which you should keep. If, on your return from holiday, you remain dissatisfied you should write to us within 28 days. In your letter you will need to quote your booking reference number, holiday number, departure date and the number of the Holiday Report Form [or alternative method of identifying the form] which you completed at the time. If you do not tell us at the earliest opportunity about a problem giving rise to your complaint we cannot take steps to investigate and rectify it. In deciding how to respond to your complaint we will take into account the date you first drew the problem to the attention of our driver/representative or supplier.

We strongly advise all our customers to take out travel insurance to cover medical and repatriation costs, personal injury, loss of baggage and cancellation charges. You do not need to take out our travel insurance but you should have insurance, which is at least as good or better than the insurance we offer. If you do not have adequate insurance and require our assistance whilst on holiday, we reserve the right to reclaim from you any medical repatriation or other expenses which we may incur on your behalf which would otherwise have been met by insurers.

If I do not agree with your decision can I request arbitration? Yes you can. If we cannot resolve your complaint amicably you may request that the dispute is referred to an independent arbitration scheme established by the Confederation of Passenger Transport UK (CPT). Full details of this scheme will be provided on request or you can obtain a copy from CPT. This arbitration scheme provides a simple and inexpensive method of arbitration on documents alone with restricted liability on the customer in respect of costs. This scheme does not apply to claims for an amount greater than £1500 per person. There is also a limit of £7500 per booking. Normally there is a time limit of 9 months from the date of return from your holiday within which to request arbitration but in exceptional circumstances the scheme can be used beyond this date. This scheme does not apply to claims that arise mainly in respect of physical injury or illness or the consequences of any illness or injury. Coach seating There is a seating plan of the coach for each holiday, but it is possible that on occasions operational reasons will require a coach with a different configuration to be used. We therefore reserve the right to alter a coachseating plan and allocate seats other than those you have booked. Requests for particular seats can be made on most holidays when booking but because allocations are made on a first come, first served basis you are recommended to book early. When your booking is confirmed you will be offered the best seats that are available at that time. If you know someone who may want to book later but sit near you please discuss this with the booking clerk at the time you make your booking. Specific seats will not be allocated on coaches which operate on feeder services between joining points and main holiday departure points. Health & Safety on holiday In some foreign countries, standards of infrastructure, safety and hygiene may be lower than those to which we are accustomed in the UK. You should therefore exercise greater care for your own protection. Further information can be obtained from your GP or from your travel agent who can provide you with the leaflet “Health Advice for Travellers” published by the Department of Health. Some people may be at risk from discomfort or deep vein thrombosis (DVT) if they remain immobile on a journey for a long period of time. If you are planning to undertake a bus or coach journey of more than 3 hours you should consult your doctor if you have ever had DVT or pulmonary embolism, a family history of clotting conditions, cancer or treatment for cancer, a stroke, heart or lung disease or if you have had major surgery in the past 3 months. We reserve the right to refuse any booking in the absence of a doctor’s certificate confirming that you are fit to travel. During the journey we will provide comfort stops as frequently as possible. During these stops you are encouraged to get off the coach and walk around. Exercise reduces any discomfort which may be caused by periods of immobility. During any journey you should drink alcohol only in moderation as it leads to dehydration. Passenger behaviour We want all our customers to have a happy and carefree holiday. But you must remember that you are responsible for your behaviour and the effect it may have on others. If you or any member of your party is abusive or disruptive or behaves in a way which, in our reasonable opinion, could cause damage or injury to others or affect their enjoyment of their holiday, or which could damage property, we have the right, after reasonable consideration, to terminate your contract with us. If this happens we will have no further obligations or liability to you. The coach driver/representative, ship’s captain, or authorised official of other means of transport is entitled to refuse you boarding if in their reasonable opinion you are unacceptably under the influence of drink or drugs or you are being violent or disruptive. If you are refused boarding on the outward journey we will regard it as a cancellation by you and we will apply cancellation charges according to the scale. If the refusal is on the return journey we have the right to terminate the contract and will have no further obligations or liability to you. Pick up point, itineraries, travel documents and passport You are responsible for ensuring that you are at the correct departure point, at the correct time, with the correct documents and we cannot be held liable for any loss or expense suffered by you or your party because of an incorrect passport or late arrival at the departure point. If you are a British citizen travelling outside the United Kingdom you must have a full UK passport valid for a minimum of six months after your scheduled date of return. Non-UK citizens must seek passport and visa advice from the consulates of the countries you plan to visit prior to making a booking for one of our holidays. The name on the passport must match the name on the ticket. If someone in your party changes name after the booking is made you must tell us immediately so that we can issue the ticket in the new name. When you have paid the balance we will send you or your booking agent all the necessary labels so that you receive them in good time for your holiday. Certain travel documents may have to be retained by us and your driver/courier will then issue them to you at the relevant time. If you lose a travel document after it has been issued to you we will require you to meet the direct cost charged by the carrier/supplier for the issue of a duplicate or replacement. Tally Ho Coaches Limited reserve the right to modify itineraries to conform with requests from the competent authorities in the United Kingdom and any other sovereign state through which the tour will operate. Included excursions are detailed on the relevant brochure page and refunds will not be made for any excursion not taken. Optional excursions may be booked and paid for in resort but these will not form part of the package booked with us. Admission fees to buildings, grounds etc. are not included in the price of the holiday unless otherwise stated on the relevant brochure page. What happens if I am delayed? Your travel insurance may cover you for some delays. In addition where you are delayed for more than six hours in any one day we will seek to minimise any discomfort and where possible, arrange for refreshments and meals.

What assistance will you give me if things go wrong when it is not your fault? If you, or any member of your party, suffer death, illness or injury whilst overseas arising out of an activity which does not form part of your package travel arrangements or an excursion arranged through us in the UK, we shall at our discretion, offer advice, guidance and assistance.Where legal action is contemplated and you want our assistance, you must obtain our written consent prior to commencement of proceedings. Our consent will be given subject to you undertaking to assign any costs, benefits received under any relevant insurance policy to ourselves. We limit the cost of our assistance to you and any member of your party to £5,000 per party. Special needs Unfortunately, many hotels overseas do not provide adequate facilities for guests with mobility problems or who suffer from other disabilities. But whether you are planning a holiday overseas or in the UK, please notify us before you book if you or any member of your party has special needs or suffers from any disability. We are keen to plan arrangements for your holiday so that special needs and requests can be accommodated as far as possible. If you will need assistance or special facilities in the hotel, or may have difficulties in taking part in excursions or boarding and travelling on the coach or other means of transport you must let us know in advance. Not all the holidays in this brochure may be suitable for you. We want you to enjoy your holiday and will try to help you select an appropriate trip. Special requests If you require a special diet please tell us before booking, or as soon as you are medically advised, and send us a copy of the diet. We will notify the hotel or hotels on your holiday but please note that some hotels may not have facilities to cope with special diets and we cannot be held liable for their failure to do so unless the hotel has confirmed in writing that a special diet will be catered for. Where we think that a hotel is likely to be unable to cope with a special diet, we will tell you prior to your booking confirmation being issued so that you can exercise your right to cancel your holiday booking without charge. Any extra costs incurred must be paid to the hotel by you prior to departure from the hotel. You should also detail any other requests, for example, low floor rooms, particular rooms or locations on the special requests section of the booking form. We will pass your request to the relevant supplier but this does not necessarily mean that your request will be fulfilled. If a request can be fulfilled you may incur an extra charge payable either to us or direct to the hotel. Please note that requests cannot be guaranteed unless we confirm on your booking confirmation that this is a guaranteed requirement. Disabilities and medical problems Should you or a member of your party have any medical condition or disability that may affect your/their holiday or that of other passengers, you must provide full written details to us at the time of booking so that we can advise you of the suitability of the holiday. This applies whether the booking is made on-line, in person, in writing, or by telephone. If a particular issue is identified, we reserve the right to request a doctor’s certificate confirming that the passenger is fit for travel and reserve the right to refuse any booking in the absence of such doctor’s certificate being produced upon request. If a passenger requires personal assistance (for example but not limited to assistance with feeding/dressing/ toileting/mobilising) then this passenger must travel with an able bodied companion/carer and written confirmation that such assistance will be provided for the entirety of the holiday is required at the time of booking. Coach drivers/Tour Managers are unable to offer such assistance. Whilst we will make every reasonable adjustment to do so, if we are unable to accommodate the needs of a passenger or believe that the medical condition or disability of a passenger is likely to adversely affect other passengers, we reserve the right to decline the booking. We also reserve the right to cancel any holiday and impose cancellation charges if we are not fully advised of any relevant disability or medical condition at the time the booking is made and subsequently decide that we are unable to accommodate this passenger. This applies whether we advise that we are unable to accommodate a passenger either before departure or during the holiday and if this occurs during the holiday then we will seek the additional costs of returning the passenger home. Force majeure Except where otherwise expressly stated in these booking conditions we will not be liable or pay you compensation where the performance of our contractual obligations is prevented or affected (for example but not limited to delay, cancellations, change of itinerary, change of accommodation, change of transport) by “Force Majeure”. Force Majeure means an event which we or the supplier(s) of the service(s) in question could not, even with all due care, foresee or avoid and is therefore an event beyond our or the supplier’s reasonable control. These events include but are not limited to strikes, riots, political/civil unrest, government acts, hostilities, war, threat of war, terrorist activity or threat of terrorist activity, industrial disputes, natural or nuclear disaster, fire, flood, tornadoes, hurricanes, transportation problems, airport closures, and severe weather conditions. We suggest that you take out adequate travel insurance to cover such eventualities. (In the unlikely event that the performance of our contractual obligations are prevented or affected due to Force Majeure after departure, we regret we will be unable to make any refunds (unless we obtain any from our suppliers). Advice from the Foreign Office to avoid or leave a particular country may constitute Force Majeure. We will follow the advice given by the Foreign Office. This trading charter applies to holidays only – not day trips or cruises. All terms and conditions are available online. www.tallyhoholidays.co.uk Book now: call 01548 854067 or 01752 893480

Book online: www.tallyhoholidays.co.uk

Relax, we’ll take you there... www.tallyhoholidays.co.uk • 01548 854067 Call us today and we will be very happy to help with your enquiry or booking. Booking is easy... • Visit: Tally Ho Holidays, Station Yard, Kingsbridge, TQ7 1ES • Call: 01548 854067 • Email: holidays@tallyhocoaches.co.uk

• Book online: www.tallyhoholidays.co.uk • P lease call us if you would prefer us to come to your home to discuss your holiday booking

Book now: call 01548 854067 or 01752 893480