Policies and Procedures

Our On-Call

Supporting our staff is very important to us. We operate a 24 hour management On-Call service provided by KSC Coordinators. The aim of the service is to provide staff with an emergency contact when our offices are closed between 5.00pm and 9.00am and at weekends.

During 9.00am and 5.00pm you should make direct contact with your Coordinator. Only in the event of an emergency should you contact On-Call between the hours of 11.00pm and 6.00am. Our On-Call service and how and when to use it will be fully covered with you as part of your service induction.

Gdpr

Within KSC it is essential that all staff are aware of and follow Kingdom Group policies and procedures in respect of data protection and confidentiality as detailed in our Privacy Policy. You will receive in depth training on this topic during your induction period.

Attendance Management

We have policies and procedures in place which underpin the importance of attendance at work. Our Attendance Management Policies and procedures will be fully covered with you as part of your formal and service inductions.

Social Media

KSC uses a range of social media platforms to share our stories, career opportunities and generally what everyone is up to across our range of services, you can follow us on Facebook, Twitter, Instagram and LinkedIn and see what we are up to.

We have social media guidance in place to keep supported individuals and staff safe when joining social networking sites and requesting and accepting friends requests. These are covered in our Employee Conduct Policies and will be fully covered with you as part of your service induction.

Policy & Procedure Library

Our Policy and Procedure Library will give a direct link to all our key policies and procedures you will be invited to read during your probation period. Click Here to view our policy library.

Attendance Management & Sickness Absence Briefing

Privacy Policy

Whistleblowing

Family Friendly Policies

Learning & Development

Working Time Directive

Our On Call - Guideline

Code of Conduct, covering Social Media

Gifts and Hospitality

Smoking Policy

Compliments, Complaints and Concerns

Anti Fraud & Bribery