September / October 2019 NLGI Spokesman

Page 43

CM: A good manager is the person that focuses, goes by the rules, but does not micromanage their employees.

Cecilia, David Morgan and Mehdi Fathi-Najafi (Nynas) with grease made in Stratco’s Grease Pilot Plant (Photo courtesy of STRATCO)

A good leader is the person who is always ready to assist his/ her group of people, creates a critical mass to achieve the goals of the organization, and encourages people to grow and show their potential.

Management and Leadership NLGI: How would you describe your management or leadership style? CM: My leadership style is that of a servant leader, someone who is always part of the group and ready to assist and roll up her sleeves if needed. Helping my team grow professionally is another aspect. Creating an environment where we are all passionate about what we do and how we serve our Customers and our own employees are priorities. One of my favorite quotes is from Richard Branson, founder of the Virgin Group, which controls 400-plus companies: “I have always believed that the way you treat your employees is the way they will treat your customers, and that people flourish when they are praised for a job well done.”

NLGI: What are some of the most important characteristics or behaviors of good managers and leaders? - 43 VOLUME 83, NUMBER 4

Experiences and Culture NLGI: Have you worked ‘hands-on’ in a grease lab or plant? Have you made batches? Performed grease tests? Gone to field trials? I have had the opportunity to participate in laboratory tests at our own Grease Pilot Plant with customers from all over


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