Kier Services - Facilities Management

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Facilities Management


Kier Group

Kier Group

Kier Group

-- ÂŁ2.1bn turnover -- 15,000 employees -- Established 1992 Kier Construction

Kier Services

Kier Property

Building Infrastructure Overseas Specialist businesses

Facilities Management Building Maintenance Environmental Specialist businesses

Property Investment Property Development Regeneration Projects

One Team. Your Solution.

Managing for a sustainable future.

Dedicated people. Excellent Service

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Kier Services What we offer: Facilities Management

Kier Services

-- £512m turnover -- 6,000 employees -- Over 500 UK clients

Maintenance Environmental Insurance Management Plant and Fleet Management Energy Solutions

One Team. Your Solution.

Our mission is to create a sustainable and highly respected business through great services, strong relationships and innovation

Managing for a sustainable future.

Dedicated people. Excellent Service

Asset Management

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Kier Facilities Management Fire Alarm Maintenance

Fabric Maintenance

Health & Safety Compliance

Cleaning

Energy Monitoring Manned Guarding

Business Support Services Grounds Maintenance Hard Services

Mechanical & Electrical Maintenance

Waste Management

Reception

Kier Facilities Management

Electrical Testing

Total Facilities Management Air Conditioning CAFM

National Coverage

Public Health Engineering

Helpdesk

Utilities

Reactive Maintenance

Mail and Post Room Catering

Soft Services

One Team. Your Solution

-- 300 clients -- 4,000 locations -- Nationwide

Vending

Flexible and Innovative

Managing for a sustainable future

One Team. Your Solution.

Managing for a sustainable future.

Dedicated people. Excellent Service

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le

On eT ea

e tur u f

Sustainability and a commitment to the future is at the heart of all operational decisions

ion. olut rS ou .Y m

Managing for a s us ta in ab

Our values

One Team delivering a solution which is aligned to your business.

Facilities Management

Providing a high quality service to support you in achieving your objectives, customer focused on improving service and contract performance

One Team. Your Solution.

ic

e

.

De

di

ca

ted

people Excellen .

ts

v er

Managing for a sustainable future.

Dedicated people. Excellent Service

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Our customers

One Team. Your Solution.

Managing for a sustainable future.

Dedicated people. Excellent Service

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Alignment

Our approach Strategy

Results

Objectives

Performance

Structure

Innovation Continuous improvement

Culture Approach

Shared values

Resources

Common goal

One Team. Your Solution.

One Team. Your Solution.

Managing for a sustainable future.

Dedicated people. Excellent Service

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Our management team Managing Director Bill Taylor

Corporate Responsibility

Technical Director M ik e Davies

Facilities Management Director Adrian Lem arie

Business Development Director Rob Baker

Finance Director Darryl M ansfield

Commercial Director Iain Bray

Human Resources Manager F iona Brennan

Health and safety

Operations

Business Development

Accounts

Procurement

HR

Quality

Project Management

Marketing

Information Technology

Supply Chain

Training

Environmental

Bid Team

Sustainability

One Team. Your Solution.

Managing for a sustainable future.

Dedicated people. Excellent Service

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Our services

Professional Services

FM Enabled Technology

Total Facilities Management

Hard Services

Soft Services

Energy advice

Helpdesk

Management

Building services

Cleaning

Space planning

CAFM

Integrated Services

Condition surveys

Reception

Project management

E-Logbook

Multi-skilled teams

Fabric maintenance

‘The Key’

Auditing

Project works

Grounds maintenance

Hand held technology

Continuous improvement

Refurbishment

Property rationalisation Supply chain Health and safety Environmental management Asset management

Minor works logbook CAD services Client access Remote monitoring

Whole life costs

One Team. Your Solution.

Performance management Reporting Innovation Statutory Compliance

Managing for a sustainable future.

Plumbing & heating Pest control Water treatment and hygiene (L8)

Internal planting Mail room Moves Waste management Security

Fire protection

Catering

Capital works

Events management

Dedicated people. Excellent Service

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Over

800

of our people were engaged in formal new entrant trainee programmes with Kier in the last year

Having joined the Graduate scheme in 2010, I have been given the opportunity to experience a variety of roles across Kier Services.

Our people

The scheme provides a comprehensive training and personal development programme, allowing us to maximise our learning and tailor our experiences to our career goals. The programme provides excellent exposure within the company and a solid foundation to build a career from. Alex Miller Kier Services Graduate Management Trainee

It is our policy to encourage the personal development of all our employees through: --------

Kier development programme Investment in training Kier Foundation Degree and Apprenticeships Kier benefits Employee engagement Employee of the month Communication

One Team. Your Solution.

Kier Services – successful graduates

Managing for a sustainable future.

Employee Newsletter

Dedicated people. Excellent Service

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70%

of our operational staff are TUPE transfers

I would say to anyone approaching a transfer to Kier, whoever you are, don’t worry at all. Our terms and conditions have been respected and maintained, including our membership of the South Yorkshire Local Government Pension Scheme. We had an induction programme and some specialist training and I have no complaints.

TUPE

Doug Huntingdon – Site Manager Sheffield City Council

We have successfully undertaken the transfers of over 2500 staff and are committed to change that is socially and environmentally responsible. -- Financial strength -- Change and culture management -- Aligning ourselves with clients strategic goals -- Delivering on bid promises -- City Stewardship Scheme -- Responsibility to the environment -- Embracing diversity

One Team. Your Solution.

Managing for a sustainable future.

Dedicated people. Excellent Service

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Foundations

Strategy

Goal

Sustainability

Managing for a Sustainable Future

Experienced. In safe hands

Environmental Objectives

Dedicated people. Excellent Service

Cost Management

Innovation

One Team. Your Solution

Human Resources Excellence

Corporate Responsibility

Our EIS (Energy Intelligence System) trial with Siemens saw a 15% saving in their energy consumption The Kier Foundation Working with our corporate charity partner

People One Team. Your Solution.

Managing for a sustainable future.

Dedicated people. Excellent Service

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Health and safety All-time low accident incident rating (AIR) of 240 in 2011 less than half the HSE’s industry benchmark rating of 536

Web-enabled health & safety management system Continuous improvement initiatives Dedicated Director Contract health and safety plans Behavioural safety leadership programmes Accreditation and awards recognition Auditing Training

---------

Safety is fundamental to the way that Kier Facilities Management operate and as such are committed to the continuous improvement of our safety record, the protection of our people and the Company’s future Bill Taylor – Managing Director Kier Services – Facilities Management

One Team. Your Solution.

Managing for a sustainable future.

Director Mike Davies receives the RoSPA Presidents Award

Dedicated people. Excellent Service

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For more information please contact: 01256 352361 www.kier.co.uk facilities@kier.co.uk One Team. Your Solution.

Managing for a sustainable future.

Dedicated people. Excellent Service

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