BUSINESS STRATEGY / DOCUMENTATION
TO DOCUMENT YOUR WORK It’s easy to get caught up in the daily grind and forget about efficiency, but Cindy Tonkin shares how documenting your tasks can help you work smarter
ou know that you could do some things better, but it’s often hard to know where to start, and to work out what will give you the best bang for your buck. Documenting will help to answer both those questions and more. Here are seven reasons why you should document what you do.
YOU DO MORE THAN YOU THINK
Alex regularly got to the end of the day feeling like he’d achieved nothing. It seemed he lurched from one urgent important task to the next. He wrote down everything he did for just one day. He felt better when
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he saw that he had actually achieved something. That was before he even changed anything. List your tasks and feel better too.
Alex showed his list to Kym at reception. She showed him her handwritten list of client contacts, which duplicated the spreadsheet he kept. And that triplicated the main client database which Kym also maintained. They dumped both extra tasks and each saved 20 minutes a day. List what you do, and work out what you can dump.