Who: Emma Dupont-Brown What: Head of Broker Sales, Northern Region Where: Advantedge Distribution Emma, 30, has been in the financial services industry for seven years and commenced her sales leadership career in NAB Broker in late 2008, leading their national phone based BDM team. Through Emma’s focus on best practice sales effectiveness and understanding of the support broker’s really need from their BDMs, the team grew their customer base by 50%, increased volumes by a multiple of five and is now one of the highest performing sales teams in NAB. She transitioned to lead the distribution of Advantedge’s white label products into the NSW and Qld broker markets.
Who: Paul Concannon What: Network Development Manager, Victoria Where: Liberty Financial Paul’s career with Liberty began in July 2004 when he joined the team as an introducer development officer. Within a year, he was elevated to the role of Business Development Manager in Victoria. Paul, 32, flourished in this role and within a short time had become one of Liberty’s top BDMs, regularly achieving his targets. In 2008 Paul took on the additional responsibility of distributing Liberty’s commercial and debtor finance products to Victorian brokers. In recognition of his achievements in his role, in 2009 Paul won Best Non-Bank BDM at the Australian Mortgage Awards. As the market began to expand after the GFC and Liberty increased the strength of its sales team, Paul was selected as Liberty’s first Network Development Manager, a new role that focused solely on commercial finance. Paul has been instrumental in the development of Liberty’s nationwide NDM team, and the individual training of each team member.
Who: Paul Smith What: Corporate spokesperson Where: Loan Market
Paul, 28, has quickly and effectively left his footprint within both Loan Market and the mortgage industry. Starting with Loan Market as an analyst in 2010, Paul developed a Dashboard program for brokers that highlighted metrics across their entire business. In early 2011 Paul took on additional duties as media manager for the company and quickly increased the company exposure in consumer-facing editorial. In the first six months Paul increased Loanmarket’s media exposure by 35%. Paul has regularly featured in leading publications as well as speaking at events.
Who: Peter Rafidi
What: Senior Relationship Manager Where: NAB Broker
Peter Rafidi joined NAB Broker in 2006 as a service representative in the Broker Response Centre. His star quality was already on the rise as he was regularly awarded the monthly Key Achiever award. Peter was given the opportunity to move into a business support specialist role where he very quickly became an integral part of the NAB Broker NSW distribution team. Over the following two to three years, Peter further developed his skills and built strong relationships with his broker partners. Peter is now a senior relationship manager at NAB Broker, managing 300 brokers mainly from Choice, and has been recognised as a rising star within NAB and the broader broking industry. He won BDM of the Year for Choice in NSW last year. He was also awarded Rising Star of the Year at the NAB Broker National Sales Conference in 2011.
Who: Anthony Wickremasinghe What: Business Development Manager, Victoria Where: Liberty Financial
Anthony began working in the finance industry in 2006 for Liberty Financial. He achieved rapid advancement in roles that included call centre lending consultant and lending manager. He also held the role of lending specialist, providing support to Liberty’s nationwide broker network with their loan scenarios and applications. This experience earned Anthony a promotion to
business development manager, which he achieved with just 18 months’ industry experience. Anthony, 33, was Liberty’s highest achieving BDM in FY2011 in terms of sales and is on target to hit his targets for FY2012. He has trained two BDMs who both consistently reach Liberty’s top 10 monthly performers. In October 2011 Anthony won Best Non-Bank BDM at the Australian Mortgage Awards.
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