We’re here to help. Over the past year, the pandemic has affected us all. At Hawaiian Electric, we’re committed to helping our customers and communities recover. If we keep supporting each other, we’ll get through this together. TO PROVIDE SAFE AND RELIABLE SERVICE
Keeping the power on for homes and businesses is always our top priority. From customer service to operations to the crews you see working in your neighborhoods, we’ve been following comprehensive health protocols, so we can all stay safe and healthy.
Caring for our communities has been a challenge during the pandemic, but that hasn’t stopped us from volunteering. We’re just finding new ways to meet those needs, while still following current safety measures.
TO ASSIST YOU WITH ELECTRIC BILL PAYMENTS
TO SUPPORT OUR COMMUNITIES
Our goal is to keep everyone connected to their electric service. For those facing financial hardships caused by COVID-19, let us help. We have many options that can defer the start of your payments and spread them over time. We can also tailor a custom plan to meet your needs. All plans are interest free and late fees are waived.
For payment arrangement options, please call Hilo 969-6999; Kona 329-3584; Waimea 885-4605. Or go to hawaiianelectric.com/covid19