Introducing Keepthinking Cristiano Bianchi, Managing Director
is a unique software developer and digital design agency.
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1. Who we are 2. Why us 3. Clients 4. Work 5. Software 6. Working with us 7. Summary
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1. Who we are
Keepthinking creates digital applications for cultural institutions
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Audience engagement strategies
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User experience design
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Information architecture
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Software (integrated museum information management)
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Design (everything digital, desktop and mobile)
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Build (quality control)
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1. Who we are
What do we do?
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Websites (responsive design)
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Kiosks
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Mobile/web apps
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Content Management
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Collection Management
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Branding
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Social Media Integration
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Everything a museum needs within one system
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1. Who we are
How do we score?
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Winner: Best of the Web at the Museums and the Web Conference 2012
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Top 100 design agencies UK
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Top 50 independent agencies London
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1. Products
Qi Content Management Framework
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Museums Sites
1. Products
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2. Why us
Design advantage
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Twelve-year expertise in digital applications for museums
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Award winning websites, kiosks and mobile applications
Technological advantage
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Inside knowledge of software
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Focus on user experience and design
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Fully integrated CMS
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High scalability for future
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3. Clients
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3. Work
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Case studies
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4. Work
The Ashmolean Museum
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Multiple, layered ways to look at collection objects
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Timeline
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Themes
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Literature
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Exhibitions
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Layered content, simple to complex
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Provide for different audiences
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4. Work
The Wedgwood Museum
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Digital Wedgwood, on-site and online
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20 Museum interactives
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6 Films
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16 Sound Stores
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6 Interactive games
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5 Visitor screens
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Website and Collection Online
One Content Management System: Qi
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4. Work
The British Council Visual Arts
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Multiple ways to explore the collections
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Themes
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Artists
Exhibitions
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Portfolios
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Media Archive
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World map for all exhibitions
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Show where each artwork has been exhibited
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One Content Management System: Qi
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4. Work
National Galleries of Scotland
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The definitive online resource for National Galleries of Scotland
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Website (hundreds of pages, multiple languages, micro-sites, etc)
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Collection Online
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Online shop with integrated payments
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Friends, donations, fundraising campaigns
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Maps, Timelines, Interactives
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RSS, XML, OAI
One Content Management System: Qi
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4. Work
Museums Sites
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Integrated software and publishing for small-medium sized museums
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Collection management
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Website management
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Digital Assets
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Responsive Design
Content Management System: Qi
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4. Work
Always look for new ways to present, cross relate and interpret information
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5. Software
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Qi Content Management Framework
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5. Software
Current situation
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Collections Management System
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Web Content Management System
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User-Generated Content server
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Digital Asset Management System
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Event management and ticketing
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Shop and e-commerce
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Donations and membership management
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Intranet
All vertical applications
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Require middleware integration (costly and complicated)
1. Who we are
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Digital Asset Management Collection management
Social media
Integration
▪ Products ▪ Reproductions ▪ Digital images
Web content management
Shop
▪ Internet ▪ Intranet ▪ Micro sites
Museum Events, tickets & bookings
▪ Newsletter ▪ Blogs/Forums ▪ Social media
Libraries & Archives
Customer Relationship
User generated content Friends, supporters, donors
▪ Crowdsourcing ▪ Statistics ▪ Personalisation
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5. Software
The challenge “The challenge which we face as a community is to move on from standards and systems which promote ‘vertical’ information management within separate organisational functions like conservation, documentation, outreach, education or finance, and towards a more integrated, holistic and horizontal approach based on enterprise-wide knowledge and information management.” Nick Poole, CEO, Collections Trust, 2012
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The solution: Qi
5. Software
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5. Software
Qi integrates
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Collections Management System
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Web Content Management System
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User-Generated Content server
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Digital Asset Management System
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Event management and ticketing
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Shop and e-commerce
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Donations and membership management
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Intranet
All in one web-based application
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Require middleware integration (costly and complicated)
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5. Software
Current users “Having struggled for years with old databases and synchronising updates to our website, now we can manage everything within our Collection and websites from anywhere in the world – and our updates are instant! Qi lets us properly audit, archive and report on our Collection and the whole of our Visual Arts programme globally.” Sarah Gillett, Head of Arts Digital and Communications. British Council.
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6. Working with us
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How we work
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Working at a distance
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Project management
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6. Working with us
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6. Working with us
Working with distant clients
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We do it all the time
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Regular meetings for project scoping and design
Local partners for larger projects
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In person Teleconference
Clear planning Strategy for problem solving
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6. Working with us
Project management methods and strategies
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Identification of stakeholders and roles
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Milestones, dependencies and deliverables
Definition of working groups and involvement strategies
Detailed time plan with actions and tasks Comprehensive risk assessment and management Contingency plan
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6. Working with us
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6. Working with us
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6. Working with us
wk1 11/6 project initiation audience evaluation user testing stage 1 - develop wireframes & vlsuals stage 1 - recruit participants stage 1- develop testing scripts etc. stage 1 - user testing stage 1 - interim reporting/amalysis stage 2 - revise wireframes & vlsuals stage 2 - recruit participants stage 2- develop testing scripts etc. stage 2 - user testing stage 2 - final reporting/analysis operational plan review users testing & project insight develop e-learning briefs establish criteria for object selection develop object browser specification technology recommendations communication plan develop indicative timetable & project phasing develop project monitoring & evaluation methods project risk assessment project costing framework and ballpark budget requirements documents for 4 key work packages reivew/comment on existing content audit final audience evaluation report deliver final operational plan present plan to Ashmolean
wk2 18/6
wk3 25/6
wk4 2/7
wk5 9/7
wk6 16/7
wk7 23/7
wk8 30/7
wk9 wk10 wk11 wk12 wk13 wk14 wk15 wk16 wk17 wk18 wk19 wk20 6/8 13/8 20/8 27/8 3/9 10/9 17/9 24/9 1/10 8/10 15/10 22/10
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7. Summary
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Software + Design
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Web + Kiosks + Mobile
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Content Management Software
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Project management
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Quality Control
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Multiple locations (London, New York, Hong Kong)
Thank you.
http://www.keepthinking.it
Keepthinking London
Keepthinking New York
Keepthinking Hong Kong
43 Clerkenwell Road London EC1M 5RS
244 Fifth Ave New York NY 10001
17/F Wheelock House 20 Pedder Street, Central, HK
+44 20 74905337
+1 212 372 7351
+852 9706 6581
info@keepthinking.it
newyork@keepthinking.it
hongkong@keepthinking.it