Experience the
Kana Advantage
Providing complete third party Management and Development Solutions to meet all your Hospitality needs
308 North Peters Rd., # 110 - Knoxville, TN 37922 - 865-560-5102 (t) 865-560-5104 (f)
Management Services Kana Hotel Group is a privately owned, independent hotel management company with its senior partners and managers bringing decades of combined experience in development and operations to bear at your Hotel(s). Kana owns and manages hotels under major national franchises including Hilton, IHG, and Marriott. Our management portfolio includes award winning select and focused service hotels as well as full service operations. In the full service arena we have the unique distinction of developing, opening, and operating the first Design Option III Prototype Embassy Suites property in the system. KHG offers a full array of third party management solutions to assist individual owners or institutional investors in meeting their overall investment and performance goals.
Results
that speak for themselves
Unlike many other management groups, we work selectively within the premium branded segments and typically do not manage out of this specific area of focus. Our specialized knowledge of what it takes to successfully manage and develop within these segments, coupled with our intimate relationships with the respective brand managers makes KHG the perfect operator for your asset. Our results speak for themselves. Below are just some of the awards and recognitions that we have received in recent years: -
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Hampton Inn Knoxville / East, TN – 2008 & 2009 Lighthouse Award Winner (Top 5% operating results of all Hamptons system-wide) Hampton Inn Easton PA – 2008 Lighthouse Award Winner Hampton Inn Easton PA – 10 consecutive inspections ranked “outstanding” and recognized with “Wall of Fame” status within the Hampton Brand Hampton Inn Lenoir City, TN – 2007, 2008, 2009 “Wall of Fame” winner Holiday Inn Express Knoxville / East, TN – 2008 & 2009 Torchbearer Award (Top 5% of all properties in the Express system) Embassy Suites Jackson / Ridgeland, MS – 2009 Outstanding Achievement Award Holiday Inn Express Clinton, TN – 2009 Newcomer Award winner from IHG
• All properties currently under KHG management rank within the top 15% of their respective brands in terms of guest satisfaction. • All KHG owned hotels opened before 2008 have averaged over 25% annualized cash on cash returns for our investment partners.
Experienced Hotel Management Kana has proven its ability to enhance performance at both established market performers as well as turn-around operations through a combination of financial, Sales & Marketing, and operational management tools. We are also highly experienced in managing major renovations, re-flagging, and market repositioning.
Accessibility All of our corporate team members, as well as our top executives are highly accessible to our owners. Our senior management will deal directly with the General Manager and Operation Heads at each hotel to ensure communication is timely, expectations are clear, and that we are always in touch to meet the needs of your Hotel.
“Their team took my Hotel and did within 6 months, what my previous operator couldn’t do in 4 Years. L. Joe VanWhy, LeeVan Corp
Financial Delivering Results The accuracy and consistency of property budgeting, coupled with clear and concise internal controls and timely financial reporting are essential and necessary tools in delivering a healthy bottom line. Kana will guide each property through the annual analysis, utilizing all historical information available as well as future market trends and expectations. Once approved by ownership, KHG will enforce the budget as well as gauge accuracy and compliance along the way to ensure that financial goals are met.
Timely Reporting We will constantly measure and reforecast projected performance for the next quarter and the balance of the year utilizing an internal system of standardized reports tailored to fit your property. Our centralized accounting and easy web-based reports will summarize all critical areas of an operation, allowing an owner/investor to assess at any given time the property's financial condition.
Controls Kana Hotel Group has negotiated buying power across our properties in several key areas such as operating supplies, technology needs, payroll systems, as well as property liability and workers compensation insurance. Through our networks, Kana can deliver instant property savings in year one, reducing not only operating expenses, but large fixed expenses as well, dropping more money right to your bottom line.
Human Resources Enthusiastic, talented and competent employees are the cornerstone of any successful business. Proactive recruitment, as well as a company culture which fosters involvement and rewards with recognition attracts and retains the most talented professionals. At Kana our instilled culture of true hospitality is applied not only to guests but to all of our associates as well. Our operating results, guest service scores, and overall employee retention is testimony to our commitment throughout to this philosophy.
Food & Beverage Experience Our top management at Kana has a proven track record in all aspects of F&B, including large scale banquet center operations, independent fine dining, and unique hotel restaurant outlet concepts. We will conduct a full analysis of your food and beverage outlet to ensure that the right menu placement and dining theme are in place to drive revenues in the operation. We evaluate trends and overall costs monthly to act where needed and ensure that your property operates within its budgeted goals for this area.
Purchasing and product standards KHG has vendor relationships already established with special contract pricing to ensure maximum profit is achieved at your operation. A unique central system for online purchasing is in place enabling streamlined ordering at the property level while ensuring that the best prices are obtained. All purchases can be centrally approved through our online PO’s, and all orders are tracked at the corporate level for accuracy and efficiency.
LIST OF SERVICES PROVIDED
Marketing • • • • • • •
Revenue Management Research Planning Sales Promotion Sales Blitzes Training Reporting/Monitoring
Accounting/Finance • • • • • •
Operations • • • • • • • • • •
Cost Control Systems Food and Beverage Concepts Menu Planning and Design Standardized Purchasing Personnel Recruiting Staff Training Policy Manuals Preventative Maintenance Insurance Claim Control Energy Management
Internal Audit Payroll Processing Budgeting and Profit Planning Management Information Systems Financial Statements Mortgage Submission Packaging
Development/Renovation •
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Market Evaluation/Feasibility Studies Site Selection Development of Plans & Specifications Project Budgeting Bid Preparation & Selection Construction/Project Management Interior Design FF&E Purchasing Pre-opening Marketing Staffing and Training
Some of our Award Winning Hotels
Kana Hotel Group will open new doors to your investment, and deliver the results that you need. To learn more about how our company, capabilities and our culture can benefit you, please contact us: Corporate Office: Kana Hotel Group 308 North Peters Road #110 Knoxville, TN 865-560-5102 info@kanahotels.net www.kanahotelgroup.com
Southern Regional Office: Kana Hotel Group 3959 Van Dyke Road #151 Lutz, FL 33558 813-333-6246 info@kanahotels.net www.kanahotelgroup.com
Approved developer / operator for Hilton, Intercontinental, and Marriott Hotels