Click on“online application”, then“employee registration.”Fill the form accordingly and submit.You will receive a password on your phone and email. Thereafter, go back to www.rssb.rw and open online application option. Then fill in LOGIN or CSR ID is your Social Security Number with the password given to you. Click on “Enter” and your pension contribution status statement is relayed.
Medical scheme:
Telephone SMS: type ubuzima then put *your RSSB medical number and send to 4044.For example: ubuzima*0017346 send to 4044
Companies can access these services online: Registration of the company: Now, companies registering for business at RDB do not require coming to RSSB for pension registration as they automatically receive RSSB registration number upon completion of business registration. Pension account monitoring: Go to www. rssb.rw , click on “online applications”, then click on “employer registration”. A form will be given to you; fill it as required then submit. Then, visit RSSB Branch in the area where your business operates from, you will be given a password upon presentation of proof that you represent the company. After the password has been given to you visit: www.rssb.rw, click on “online applications”, then on “employer login”, fill in the RSSB registration number and the given password to where there’s “matricule n◦” and click “Enter”. You get the company
status; whether in debt or not, when declarations were filed or not.
cally reflected to client account in RSSB system.
Can someone outside Rwanda apply for pension benefits online?
Production of medical cards
Visit: www.rssb.rw , click on “download forms” then click on forms/formats, select the form that fits benefits of your choice (old age pension, survivor’s pension benefits); fill and printout the form, sign it and take it to The Rwandan Embassy in the country of your residence to be signed on behalf of RSSB. Also, provide your account details in Rwanda into which your benefits will be paid. Send the application form accompanied with your birth certificate to RSSB. NB: All documents delivered from outside Rwanda have to carry a Visa of The Rwandan Embassy in the country of origin. For enquiries, please reach us via:info@ rssb.rw Online declarations and payment of pension and medical contributions Visit RRA website:www.rra.gov.rw and go to online services; click on E-Tax/RSSB (CaisseSociale&RAMA). But to use this service, first register with RRA online services, get a password and the user name is your TIN number. After submission of the declaration, the system will ask you if you want to pay using E-Payment or printing the acknowledgement that you have declared and take it to the bank and effect payments referring to it, choose according to your option. After payment, the contributor doesn’t have to report physically report to RRA or RSSB because the transaction is automati-
RSSB medical cards are produced from the information saved in medical management system and are used at anytime, anywhere in Rwanda. Each card carries a number and in case of default to it, cards of beneficiaries affiliated to it are deactivated.
Payments of CBHI contribution/ Mituelle Mituelle contributions are paid directly to RSSB accounts opened in different SACCOs, Banque Populaire du Rwanda and Equity Agents.
Electronic Document Management System(EDMS): This system has been developed to enhance quicker processing of incoming mails and facilitating easy follow up; it will reduce time and expenses especially for the handling of courier between branches and headquarters. It also helps in the processing of outgoing mails, internal memo, and request of leave and tools of work like a vehicle. EDMS is still at pilot phase, but the purpose is to enable RSSB save on time and cost in responding to customers’ requests.
Toll free line:
For enquiries, please contact us via Toll free line 4044 or via e-mail: info@rssb.rw
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