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3 understand the importance of food safety in order to avoid overseeing this important condition when dealing directly or indirectly with food. A successful way to ensure that employees are aware of the importance of food safety is to incorporate the food safety concept into the corporate culture of the retailer, thereby creating a food safety culture within the retailer. To incorporate food safety in the culture of a retailer, employees require food safety education based on adult learning (Knowles, Holton & Swanson , 2005). Adults expect to receive an applicable tool to become self-directed in their learning process (Grow, 1991). Knowles, Holton and Swanson (2005) have mentioned that andragogy principles are effective not only for adult learning but for learning in general. One of the principles of andragogy is the “need to know�, indicating that adults become engaged in the learning processes through conviction. Part of the professional development programs of a company should be to induce the need to learn about food safety. In this case, these techniques should match the corporate culture of the retailer. The research described in this paper, was conducted in a global retailer located in the USA and included all the employees that were willing to participate in the study. The culture of the country in which the retailer is located is a factor affecting the professional development programs of the retailer. However, there are cultures indigenous within each company. The factors that drive each culture inside a company are more complex and should be described according to the characteristics of each company. Each cultural change in different circumstances is known as cultural relativism (Rogers, 2003). The circumstances of the companies should be analyzed to understand the cultures within a said culture. According to Northouse (2007), the circumstances inside a group are caused


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