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For more information please call us toll free at 877-223-6866.
What does the future hold for hospital care across the globe? Find out by attending The Hospital of the Future: Strategies for Driving Organizational Transformation. This one-of-a-kind symposium will prepare industry leaders to address the far-reaching changes in economics, demographics, workforce trends and technology that will dramatically impact hospitals worldwide.
Topics to be addressed in plenary sessions, panel presentations and collaborative networking: • Fellowship of Leadership – Running a Hospital Today and Challenges for Tomorrow • Hospital Design and Development – Guiding Principles to Ensure Success • Medical Tourism and Workforce Migration – Responding to the Trends
Who should attend? The Hospital of the Future: Strategies for Driving Organizational Transformation is designed to foster collaboration, creativity and innovation among health care leaders, payors, and public policy makers. Chief executive officers, chief operating officers, chief nursing officers, chief medical officers, and chief financial officers, as well as other clinical and quality leaders, are encouraged to attend.
• Workforce Redesign – Roles, Re-education and Telehealth • Green Thinking – Caring for Patients Within an Eco-Friendly Environment • Technology and Health Care – Bridging the Gap • Globalization of Health Care Delivery – Where Do We Go from Here? • Patient-Centered Care – Putting Patients and Families First
Central to all presentations will be fresh insight into how hospitals can best achieve their mission and maximize their impact on patients. Tangible strategies, tools, guidelines and resources for driving organizational transformation will be presented.
Examine the factors that will drive organizational transformation. In the future, successful hospitals will anticipate and influence changing social and economic environments and respond to change with enhanced knowledge and technologies. Attend The Hospital of the Future: Strategies for Driving Organizational Transformation and start taking the steps that will help to assure a thriving future!
Special Guest and Speaker Ian Morrison, PhD President Emeritus, Strategic Health Perspectives & Senior Fellow, Institute for the Future
The Current State of Health Care and What Lies Ahead Internationally renowned author, consultant and futurist, Dr. Ian Morrison will describe an industry on the verge of a new direction and vision. His presentation will focus on the political, economic, and strategic context of change in health care and examine how the various participants are preparing for the future. He will examine where we have been, where we are, and where we are headed. In particular, he will explore the tensions between the market and society.
www.jcrinc.com
For more information please call us toll free at 877-223-6866.
Conference Agenda Day 1, April 26, 2007 6:30-8:00 am Registration & Continental Breakfast
8:00-8:15 am Welcome • Herbert Pardes, MD Conference Moderator President & CEO, New York Presbyterian Hospital • Dennis S. O’ Leary, MD President, The Joint Commission
8:15-9:15 am The Current State of Health Care and What Lies Ahead • Ian Morrison, PhD President Emeritus, Strategic Health Perspectives Senior Fellow, Institute for the Future
9:15-9:30 am The Fellowship of Leadership: Running a Hospital Today and Challenges for Tomorrow This video presentation features hospital senior executives sharing their views on the challenges hospitals face today and tomorrow. These individuals will discuss the skill set – including traits such as foresight and innovation – that leaders need to succeed.
9:30-9:45 am Break
9:45-10:30 am Guiding Principles for Design and Development of the Hospital of the Future • Dennis S. O’Leary, MD President, The Joint Commission Principles ensuring safe and high-quality care must guide the intertwining of human, physical, economic and other resources that go into the design and development of the hospital of the future. Dr. O’Leary will highlight the recommendations of the Joint Commission expert roundtable.
10:30-11:30 am
2:00-2:15 pm
The Globalization of Health Care Delivery • Curtis Schroeder Group CEO, Bumrungrad Hospital Bangkok, Thailand Patients are traveling to hospitals abroad to undergo procedures at much lower costs than care provided in their country of origin. These hospitals also attract emigrant health care workers. Learn more about how hospitals like Bumrungrad are globalizing health care, how they impact American health care, the global economy and why Mr. Schroeder believes Bumrungrad will someday be the “Mayo Clinic of the East.”
Break
11:45 am-12:15 pm Discussion: How will hospitals fulfill their obligations to society in the future? • Morning Faculty
12:15-1:00 pm Lunch (provided)
1:00-2:00 pm The Economic Outlook: Rising Costs, Rising Scrutiny and the Rising Numbers of Uninsured • Uwe Reinhardt, PhD James Madison Professor of Political Economics, Professor of Economics & Public Affairs Woodrow Wilson School of Public and International Affairs, Princeton University Health care organizations face increasing scrutiny and a demand for improved transparency while uninsured populations continue to increase. Gain insight into how these trends impact an already complex economic model that must be understood to plan effectively for the future.
2:15-3:15 pm The Effect of Business Trends on Health Care Economics • Gloria J. Bazzoli, PhD Professor of Health Administration Virginia Commonwealth University Health care organizations must increase the value they provide to patients and payors by delivering quality care more efficiently, especially as patient advocacy organizations find more sophisticated ways to measure value. By understanding how value-based competition is likely to influence the future of health care, organizations can better prepare for the future.
3:15-3:45 pm Discussion: How can hospitals remain economically viable in the future? • Afternoon Faculty
3:45-4:45 pm Staff: Leading the Way to Patient-Centered Care • Susan Hassmiller, PhD, RN, FAAN Senior Program Officer The Robert Wood Johnson Foundation Hospitals must create an environment that nurtures the development and retention of its staff. High staff satisfaction results in high patient satisfaction. Learn how organizations can best support their health care workers in order to foster a patient-centered culture.
4:45-6:30 pm Reception
Day 2, April 27, 2007 8:00-8:15 am Welcome • Herbert Pardes, MD Conference Moderator
8:15-9:15 am A Look at Workforce Re-education & Safety—The Future is Now • Linda L. Emanuel, MD, PhD EPEC Principal, Northwestern University Health care professionals must be educated in coordinated fashion across disciplines and be ready to provide team-based care to assure advances in quality and safety. Learn how this new program is shaking up health care professional paradigms to create better prepared health care practitioners.
9:15-10:00 am Work Role and Design • Ann Hendrich, RN, MSN, FAAN Vice President Clinical Excellence Operations Ascension Health AND • Marilyn Chow, DNSc, RN, FAAN Vice President, Patient Care Services Kaiser Permanente Quality patient care demands the full attention and skills of health care practitioners. The redesign of work roles and the physical environment will result in changing the “who, what, when, where and why” of providing care to assure that time, knowledge and skills are not wasted on non-essential tasks. Learn about exciting new research that will help organizations refine nursing roles to improve safety, quality, and efficiency.
Continuing Education Joint Commission Resources is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians. Joint Commission Resources takes responsibility for the content, quality, and scientific integrity of this CME activity. Joint Commission Resources designates this educational activity for a maximum of 14 AMA PRA Category 1 Credit(s)TM. Physicians should only claim credit commensurated with the extent of their participation in the activity. Joint Commission Resources is also accredited as a provider of continuing nursing education by
10:00-10:15 am
11:15 am-12:15 pm
Break
The Physical Environment: Issues Impacting Hospital Design and Construction • Roger S. Ulrich Professor, College of Architecture Texas A&M University • Craig Zimring, PhD Professor, College of Architecture Georgia Institute of Technology Research shows a link between the way a hospital is designed and quality, safety and staff satisfaction. Evidence points to reduced falls and decreased infections and medical errors in well-designed environments. This session examines critical considerations in the design of future hospital physical environments and discusses the importance of design in improving patient safety and supporting patient-centered care.
10:15-10:45 am Workforce Migration & Outsourcing of Services • Barbara L. Nichols, DHL, MS, RN, FAAN CEO, Commission on Graduates of Foreign Nursing Schools Health care workforce migration offers better working conditions and quality of life to emigrants while creating labor shortages in countries that are losing workers. Explore the origins of migration and the challenges both developing and developed nations must address to ensure health care equity.
10:45-11:15 am Medical Tourism: Responding to the Trends • Arnold Milstein, MD Medical Director, Pacific Business Group on Health; Chief Physician, Mercer Health & Benefits More and more frequently, patients are seeking treatment abroad due to the high cost of health care in many countries, waiting lists for services, and payor regulations or restrictions. As a result, some payors are – and other are considering – adding coverage of health care services provided abroad for domestic plan members. Dr. Milstein will share his thoughts on the challenges and opportunities that medical toursim provides, and actions being taken by U.S. health care purchasers to provide this coverage option.
12:15-1:00 pm Lunch (provided)
1:00-1:45 pm Environmentally Responsible Health Care and Disease Prevention • Gary Cohen, Co-executive Director, Health Care Without Harm As our society becomes more environmentally conscious, hospitals will be expected to be better global citizens while providing for the well-being and safety of patients and staff. Find out how “green thinking” can transform hospital design and supplies, reduce resource consumption, and help create “healthy” hospitals.
1:45-2:00 pm Break
the American Nurses Credentialing Center’s Commission on Accreditation. Joint Commission Resources designates this continuing nursing education activity for 14 contact hours. Joint Commission Resources is authorized to award 14 hours of pre-approved Category II (non-ACHE) continuing education credit for this program toward advancement or re-certification in the American College of Healthcare Executives. Participants in this program wishing to have the continuing education hours applied toward Category II credit should indicate their attendance when submitting application to the American College of Healthcare Executives for advancement or re-certification.
Provider approved by the California Board of Registered Nursing, provider number CEP 6381 for 14 contact hours. Summary of applicable hours: ACCME: 14; ANCC: 14; ACHE: 14; California Board of Nursing: 14 Full attendance at every session is a prerequisite for receiving full continuing education credits. If a participant needs to leave early, his or her continuing education credits will be reduced.
2:00-2:15 pm In the heart of the Walt Disney World® Resort, the award-winning Walt Disney World Swan and Dolphin Resort is your gateway to Central Florida’s greatest theme parks and attractions. Enjoy the new Mandara Spa, luxurious guest rooms featuring the Heavenly Bed®, 17 spectacular restaurants and lounges, five pools, two health clubs, tennis, nearby golf, and many special Disney benefits, including complimentary transportation to all Walt Disney World Theme Parks and Attractions, and the enhanced Extra Magic Hours benefit.
Patients and Families First This video presentation, narrated by patient safety advocate Margaret Murphy, answers the question: what do patients and their families want and expect while they are hospitalized? Listening to the consumer is a business tenet emerging in health care that frames the priority for patient-centered care.
2:15-3:00 pm Patient- and Family-Centered Care • Beverley H. Johnson, President and CEO Institute for Family-Centered Care Patients and families will play a larger role as partners in care decision-making and delivery in the future. This session will discuss the principles and strategies that can be applied to ensure a patient- and family-centered culture to reap the benefits of improved safety, quality and patient satisfaction.
3:00-3:45 pm The Role of Technology and Health Care: What Is Needed and Can We Afford IT? • Marc Larsen Chief Operating Officer Health and Technology Center, Health Tech The influence of technology on health care is pervasive, ranging from information-related (electronic health records, billing systems, and bar coding) to procedure-related (inter-operative treatment rooms and robotics) to telehealth and remote patient monitoring. While technology can reduce costs and improve efficiency, the initial costs are high. Informed and strategic technology decision-making will be critical for hospitals in the future.
3:45-4:15 pm Discussion: How can hospitals instill a sense of altruism and emphasize the value of a team approach? • Afternoon Faculty
4:15 pm Summary and Adjourn • Herbert Pardes, MD Conference Moderator
The Hospital of the Future Public Policy Initiative Underwriter The Joint Commission and Joint Commission Resources thank ARAMARK Healthcare for its generosity in helping to fund this public policy initiative. We also thank the following companies that provided unrestricted grants in support of The Hospital of the Future symposium:
CEO and/or President Lunch with Dennis S. O’Leary, MD, president of The Joint Commission The first 40 confirmed chief executive officers and/or presidents attending the symposium are invited to meet with Dennis S. O’Leary, MD, president of The Joint Commission to discuss the unique role and issues CEOs face in driving quality and patient safety in the organization. Notification regarding lunch date and location will be sent to all confirmed attendees. Attendance is limited! Visit www.jcrinc.com for complete details.
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Hotel Information Walt Disney World Swan & Dolphin 1500 Epcot Resorts Boulevard Lake Buena Vista, FL 32830 Reservations: 800-227-1500 Room Rate: $189 Cut-off Date: April 2, 2007 Special room rates are available. Visit www.jcrinc.com for complete details.
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What does the future hold for hospital care across the globe? Attend The Hospital of the Future: Strategies for Driving Organizational Transformation
April 26-27, 2007 Walt Disney World Swan & Dolphin Lake Buena Vista, FL
PAID Joint Commission Resources