Dealing with Non-Clinical Staff
Health care is an integral part of our lives. Without health, it is not possible for an individual to perform their professional or domestic duties. There are different health care professionals that you will come across on your trips to the hospital. Doctors are responsible for providing standard health care that will help in curing patients' health issues and make sure that they are able to lead a happy and healthy life. The doctors and nurses are clinical staff that you will have to deal with. There is non-clinical staff that plays an important role in offering good health care. People such as health coaches, patient navigators, community health workers, etc. are essential for offering care coordination and establishing patient engagement. Make sure that you know how to deal with the non-clinical staff because your conduct plays a significant role in case you have to go to medical negligence solicitors UK. To deal with non-clinical staff properly you need to understand their role in the health care industry.
Here is a guide that will let you understand the role of nonclinical health care professionals.
Patient Navigators: The patient navigators are also known as the patient advocates and it is their job to develop skills that are essential for understanding different parts of the industry. Understanding is essential for navigating through the industry effectively. Patient navigators are primarily responsible for providing personalized guidance to the patients as they go through different phases of the health care industry. The navigators can work in a clinic or hospital setting. They can work individually or work as a part of the community group. They can inform the patients about health plan benefits so that they can make an informed decision. Patients need to listen to the navigators because it is their job to guide the patients and help them in making the best decisions regarding health care.
Health Coaches: The focus of the health coaches is on the behavior change of the patient as they go through medical treatment. The change in patient’s behavior is essential in patients that are managing chronic diseases and working on prevention. The health coaches can help patients in adopting lifestyle changes that will allow them to improve their condition. The health coaches have additional training in the science of behavior change and they combine medical expertise with coaching skills and assist patients in managing a variety of chronic medical conditions. Health coaches mostly have a background in fitness, nutrition, nursing, patient motivation, etc. Patients should take advantage of the expertise of health coaches and they will be able to manage their medical condition and improve their lifestyle.
Community Health Workers: The community health workers are responsible for addressing the social needs of the patients. They are trained to address the social determinants of health that prevent patients from successful wellness and clinical interventions. The community health workers connect the patients with resources that help patients in their recovery. They assist patients in getting back on their feet and establish a healthy lifestyle. The non-clinical staff is a vital part of the health care industry as they help patients in connecting with the resources outside the diagnostic care and improve their wellness.