P&H Engineering / Q3 2023

HIGH TIDE

HOW PIONEERING TECHNOLOGY IS HARNESSING TIDAL POWER

Welcome

THE RECENT NEWS that the UK’s heat pump rollout is 10 times slower than that of France comes as no great surprise given our government’s lack of direction for the scheme. However, this may serve as a wake-up call to those in power to put even greater focus on upskilling the plumbing and heating industry and o ering consumers financial incentives.

The arrival of the government’s £5 million Heat Pump Training Grant has been welcomed by several of the CIPHE’s Industrial Associates, some of which have been awarded funding to enable them to o er installers over £500 worth of free accredited training.

Elsewhere, as the UK struggles to preserve its depleting water supply, we look at the problems with waste and how installers can help customers cut back. (p16)

With tens of millions of tradespeople becoming victims of tool theft each year, we discuss the practical ways that installers can protect their livelihoods. (p26)

Contents

FEATURES

16 Tackling water waste

How to help your customers cut usage

22 Project focus

A groundbreaking tidal power project

26 Under siege

What can be done to tackle the devastating problem of tool theft?

30 Take control

The lowdown on smart heating and hot water controls

REGULARS

5 From the CEO

Calls to action from Kevin Wellman

SARAH WELSH

Editor

pandhengineering

@jamespembrokemedia.co.uk

Editor Sarah Welsh Project manager Lizzie Hufton

Design and production manager Christina Richmond

Publisher James Houston

Published by James Pembroke Media, 90 Walcot Street, Bath BA1 5BG Tel 01225 337777

Advertising sales executive Bevan Fawcett, bevan.fawcett@jamespembrokemedia.co.uk

Chartered Institute of Plumbing and Heating Engineering (CIPHE) 64 Station Lane, Hornchurch, Essex RM12 6NB Tel 01708 472791

6 Frontline Training incentives, industry news, new grants and more

Membership Founded in 1906, the Chartered Institute of Plumbing and Heating Engineering (CIPHE) is the professional body for the UK plumbing and heating industry. Membership is made up of consultants, specifi ers, designers, public health engineers, lecturers, trainers, trainees and practitioners. The CIPHE has a membership of 7,500, including over 150 manufacturers and distributors. The majority of members live in the UK, although over 1,000 are residents in Hong Kong. The CIPHE is a member of the Construction Industry Council

14 Meet the member

How Peter Dilnot MCIPHE RP RHP built a successful business with his family

34 Education

Supporting apprenticeships

38 The Fix: Pipe fittings

Calculating pressure drops at pipe fittings

42 The Fix: Water softeners

Installing a water softener, step by step

45 Products

New products for you and your customers

46 Your membership

How you can apply for a CSCS card

48 International Australia’s Climate Action Centre

50 Wellbeing

Working safely around asbestos

and a licensed member of the Engineering Council.

Subscriptions P&H Engineering is the magazine for the Chartered Institute of Plumbing and Heating Engineering, containing technical articles, latest industry news and environmental and educational updates.

It is published four times a year and sent free to members.

Annual subscription for non-member £80

Annual subscription for overseas non-member £100 To join CIPHE, email tims@ciphe.org.uk

KEVIN WELLMAN

IT WAS GREAT FOR ME and the team to see so many members at the InstallerShow in Birmingham back in June. The positive feedback we received about the CIPHE’s work and activities was overwhelming. The spotlight on training and education is also having a positive e ect with increasing the number of members attending the Low Temperature Heating and Hot Water Systems in Dwellings qualification (scan the QR code, below left, to find out more). In addition, engagement with colleges is leading to a number of initiatives, which will provide greater support for learners.

the new Academy is the ideal way to supplement and improve knowledge on new and emerging technologies and products.

BUILD YOUR SKILLS

To enrol for the low-temperature heating course, scan this QR code:

We continue to maintain a strong dialogue with government o cials through IfATE with regards to apprenticeships and Defra in reference to water wastage (leaky loos). The technical team has engagement with the Building Safety inspectorate and DESNZ around heat decarbonisation and is assisting with ongoing discussions regarding Building Regulations. We have also contributed to consultations on the MCS scheme and heat pumps. Work is also progressing with the Plumbing Engineering Services Design Guide chapter on domestic heating design, which includes a wide variety of tasks such as methodology and mathematical equations.

I recently met with the Care Quality Commission, responsible for sustainability. They have concerns about escape of water problems and are keen to promote leak management. They were interested to learn of the CIPHE’s 10-year crusade to raise awareness of hot water scalding and burns from pipes and radiators. It is encouraging that along with Defra and the insurance sector, which pays out some £2m per day in escape of water claims, that greater attention is being given to the importance of competency with regards to the design, installation and maintenance of plumbing and heating systems.

I would like to conclude with a series of calls to action to all members as follows:

• Please keep promoting the CIPHE as widely as you can so that we can continue to grow membership.

• Enter your postcode

• Select Renewables Sector

• Select LCL Awards Level 3 Award in Low Temperature Heating and Hot Water Systems in Dwellings

Members get the accompanying training guide at a discounted price and a voucher for a reduction in your next membership renewal. Call 01708 463 116 for more information.

The Grundfos webinar held in July was received extremely favourably and my thanks go to all involved for such a successful event. For further details on how to access the CPD programme on the technical information from the webinar please refer to the new Learning Academy: scan the QR code top right, or visit cipheacademy.org.uk

Members are required to participate in 30 hours CPD as part of their undertaking to the Code of Professional Standards and

• Meet with your member of parliament to share CIPHE’s work and activities and in particular our manifesto.

If you want to help influence future decision making and have time to put something back into the industry, you are welcome to participate in our committee work. Please feel free to contact me for further information at kevinw@ciphe.org.uk

Chief executive officer kevinw@ciphe.org.uk

Although there is work to do on improving regulation, safety and dealing with waste, there are also plenty of reasons to feel hopeful, says Kevin Wellman

“Greater attention is being given to the importance of competency”

Legionnaires’ outbreak

Baxi launches incentive plan

Manufacturer’s new scheme will help more installers to benefit from the Government’s Heat Pump grants

FOLLOWING THE ARRIVAL of the Government’s £5 million Heat Pump Training Grant, Baxi has launched its own installer incentive scheme, pairing the Government vouchers with valuable Baxi Works points

The Heat Training Grant supports trainees in England taking short training courses relevant to heat pumps and heat networks with grants of up to £500 towards eligible courses, such as those o ered by Baxi. Baxi, an o cial partner to the government scheme, has announced its o er of 15,000 Baxi Works loyalty points to installers receiving the Heat Training Grant.

Baxi will also support trainees with additional free CPD (Continuing Professional Development) and free supervised commissioning of their first heat pump installation for a limited period.

To be eligible, installers will need to complete an accredited Heat Pump

Training Course with Baxi at the company’s Warwick, Dartford or Warrington training centres, and register a Baxi Air Source Heat Pump (ASHP) via Baxi Works. The points will then be credited to their account to spend on a range of items from the Baxi Works Reward Catalogue.

Harriet Evans, renewables director at Baxi, said: “With the government scheme now launched, our points o er is also live and installers can start to benefit from this great skills initiative. Heat pump demand can only grow, so this is an ideal time for installers to get fully trained and accredited for heat pumps and secure future income from the transition to clean heat in homes.”

The Government has allocated 65 grant places to Baxi. Installers can enjoy the o er by signing up to Baxi Works at www.baxi.co.uk/training

Following recent reports of an outbreak of Legionnaires’ disease at a plastics manufacturer’s facilities, Wilo is calling on stakeholders involved in plumbing, heating and building services to avoid making the same mistakes. The case, which took place in 2020 at the factory of a West Bromwich firm and saw five people contract the disease (according to BBC News), has culminated in the business being fined £50,000 by the Health and Safety Executive (HSE), and ordered to pay £11,000 in costs. One person was admitted to hospital and spent two weeks in intensive care before being discharged.

Now the pump manufacturer Wilo wants installers, specifiers and building owners to proactively manage the risks of Legionella bacteria to avoid similar scenarios in future and help protect people.

David Williamson, sales and marketing director at Wilo, said:

“As we’ve seen in this case that’s been brought to light by the HSE, Legionnaires’ disease is a highly dangerous, potentially life-threatening condition that can be wholly avoided if plumbing systems are managed correctly.

“There are some relatively straightforward solutions, and modern, innovative circulator pumps are one way to prevent Legionella bacteria from breeding. The ultimate benefit is that people are not put at risk, but for building owners and managers, it also means peace of mind regarding health and safety responsibilities and energy usage.”

Baxi has 65 grant places from the Government

Students visit Grant UK

A GROUP OF plumbing and heating students from New College Swindon recently visited Grant UK’s Training Academy in Wiltshire to learn about air source heat pumps, combining theory with hands-on training to develop their understanding of this low-carbon technology.

The college is striving to support its plumbing, heating and engineering students by providing them with the opportunities to learn more about the low-carbon technologies which are going to play a major part in the future of home heating.

During their visit, the students completed a two-hour learning session with Steve Ellison, Grant UK’s assistant training manager, who delivered both theory and practical training. The theory session included an introduction to air source heat pumps and how they work, as well as taking a look at the wider system considerations when it comes to installing heat pumps. The students were also able to get their hands on

LOCAL GOVERNMENT

products as well, seeing working heat pump units in action as part of the practical element of the training.

Wayne Eggleton, lecturer in plumbing at New College Swindon, said: “It’s been really beneficial to be involved with a company that is one of the market leaders in renewable technology. The training given helped the students gain a valuable insight into renewable technologies which is a fundamental part of their course alongside employer engagement.”

Phil Stanley, training manager at Grant UK, said: “Training the next generation of plumbing and heating engineers is incredibly important as we all move towards achieving the net zero carbon targets set by the Government. We also want to support and encourage upcoming plumbers and heating engineers to ensure that future demand for this low-carbon heat source can be fulfilled.”

For further information, please visit www.grantuk.com/ professional/training

LAs introduce mould taskforces

According to information obtained by Inside Housing, 55% of stock-owning local authorities (LA) have set up damp and mould taskforces or teams, with some setting aside a combined total of nearly £20m to fund the work.

A Freedom of Information (FOI) request sent by Inside Housing to councils and ALMOs revealed that 62 (55%) of the 112 that responded have set up teams to strategically target damp and mould. Taskforces were created by 51 LAs in

the same month or after the inquest into the death of Awaab Ishak in November 2022, when a coroner concluded that the two-year-old had died as a direct result of prolonged exposure to mould in a flat owned by Rochdale Boroughwide Housing.

Daikin awarded Government funding

Daikin UK has been awarded Government funding to o er installers over £500 worth of free accredited training. In response to the urgent need for skilled professionals in the rapidly growing low-carbon heat pump sector, Daikin has bundled this funding with its comprehensive heat pump training package.

As part of the package, Daikin also includes the prerequisite Water Regulations certificate, further enhancing the value of the training. With this initiative, installers can now benefit from over £500 worth of training without incurring any costs.

Martin Passingham, department manager, product and training at Daikin, said: “Our goal is to equip installers with the knowledge and skills to navigate the transition towards low-carbon technologies. Daikin believes that professional training is the key to ensuring a sustainable future. By providing expertise and cutting-edge equipment, we empower installers to become fully competent in the installation and maintenance of heat pumps.”

To learn more about Daikin’s free training package or to register, visit www.daikin.co.uk/ en_GB/installers/support/ free-accredited-training.html

Daikin’s package includes heat pump training

Students had an introduction to air source heat pumps

Jerry Whiteley ITV interview

The CIPHE’s technical manager, Jerry Whiteley, was recently interviewed for ITV’s Tonight programme, Episode 19, Energy Bills: Can Green Be Cheaper?

The programme covers issues such as the availability of installers, di erences between the numbers of heat pump installations and future installation targets, and issues around MCS registration.

Jerry Whiteley commented: “Taking part in this programme gave the plumbing and heating industry an opportunity to talk about the issues surrounding low-carbon heating technology and to correct common misconceptions.

“Heat pumps work well, but the lack of skilled workers to install them is a serious issue. Design is a vital element of installation and should only be carried out by trained professionals.”

REGULATIONS

Call for support with Part L

Almost three quarters (71%) of heating installers in the UK do not think that the updates to Part L are a step in the right direction for the industry and almost a quarter (23%) think that the updates to Part L need to go further to have a real impact, according to new research from Polypipe Building Products.

The survey of 150 heating installers revealed that despite welcoming the updates to Part L, 27% think that we have a long way to go to keep up with our European counterparts and 25% said that while they agree with the updates, they believe we need more innovation to e ectively heat homes and comply with the new guidance.

The programme is available to watch through the ITV Player at  https://tinyurl.com/yp6 e5f Free registration is required to view

When asked what would be most helpful to increase the usage of low energy systems in the UK, installers said that better education (35%) and more heat pump training (32%) should be top priorities to encourage the adoption of sustainable systems and technologies. A third of installers said trade bodies (32%) and employers (31%) should be leading the way with information.

Dan Love, head of commercial at Polypipe Building Products, commented: “For several years many have blamed a lack of innovation in the industry for the slow uptake of renewables. This is not the case. We already have a number of tools, heat sources and systems that are able to operate e ciently using renewable or low-energy heat sources.

“Something that comes up in

conversation regularly is a lack of training within the industry. This means that trade bodies, places of education, employers and manufacturers need to take note. For the industry to really shift in direction, we must ensure that installers are aware of industry innovations and are able to access the training required to diversify their skills and move towards more sustainable methods of heating homes. Above anything else, providing information, education and access to training is essential in supporting installers through the changes and ensuring a smooth transition.”

For helpful resources on the updates to Part L and for further information, please visit:  www.polypipeufh.com/ futurehomeshub

Jerry Whiteley spoke about the need for more skilled professionals to help design and install greener heating and hot water solutions

UK’s heat pump rollout lagging behind

THE UK’S HEAT pump rollout is 10 times slower than that of France, despite having similar markets.

In 2022, France sold 621,000 heat pumps, saving 15.6Mt of CO2 emissions. However, the UK sold just 55,000 heat pumps, saving 1.5Mt of CO2 emissions, and had the lowest installation rate of 21 European countries.

In order to reach the government’s set target of installing 600,000 heat pumps a year by 2028, the UK must achieve a ten-fold increase in deployment within five years to reach that target.

The rate of growth the UK must achieve would be unprecedented, but could deliver as many as 50,000 new jobs as well as cutting energy bills and carbon, MCS Charitable Foundation argues.

SUSTAINABILITY

David Cowdrey, director of external a airs at MCS Charitable Foundation, said: “Heat pumps are an extremely e cient technology for cutting carbon and bills, but the UK has so far not capitalised on their potential. With other countries such as France surging ahead, the race is on for the UK to step up.

“The Government’s Boiler Upgrade Scheme and zero-rated VAT on heat pumps have helped set the UK towards rising installations. But we need a much more comprehensive set of policy measures to meet the Government’s targets, including mandating solar and heat pumps for all new build homes, to help create the tens of thousands of jobs we know a thriving heat pump market can support.”

Report underlines heat pump issues

The Climate Change Committee

(CCC) has published its progress report echoing the long-standing concerns of those working in the heat pump supply chain. Despite its negative conclusions, Richard Warren, director of public a airs at The Kensa Group (pictured) welcomed the report as it will highlight the need for the government to “up its game”.

He said: “The report is clear that the electrification of heat is key to decarbonising buildings, and we have no time to lose in introducing key policies to enable this transition.

“Recent studies, such as that published by Element Energy, demonstrate the benefits of ground source heat pumps, including lower household bills and energy consumption, reduced strain on

TrustMark welcomes first Scheme Provider in Wales

TrustMark’s newest Scheme Provider, NetRet, is its first to be based in Wales and is focused on supporting the housing sector to achieve its net zero goals through the likes of the Optimised Retrofit Programme.

Providing training (including NVQ and vocational), guidance and certification, NetRet aims to upskill the workforce in the social housing sector to help overcome supply chain and skills gap issues.

the electricity grid, and billions saved in infrastructure upgrades and investment.

“However, as a British manufacturer committed to supporting the government’s climate targets, developing a domestic supply chain and championing green growth, the policy environment remains extremely challenging for us. If the UK is to experience the full benefits of ground source energy, it is vital the government starts to see this technology as a longterm infrastructure investment – a 21st-century replacement for the gas grid – and develops policy accordingly.

“What we need, as the report clearly states, is for the government to shift from ambition to delivery of net zero policies. Kensa will be looking to engage with the CCC to ensure an understanding of the challenges for the ground source heat pump sector and what policies are required to unlock growth.”

Businesses can register with NetRet to become TrustMark registered, to demonstrate their commitment to quality (PAS 2035), consumer protection and maintaining high standards. TrustMark Registered Businesses with NetRet will also receive TrustMark’s Licence Plus registration.

NetRet will support the supply chain of products and services, working in partnership with the Welsh Government and Wales’ Academic community in the development of a net zero workforce for Wales.

Simon Ayers, TrustMark’s CEO said, “We’re delighted to welcome NetRet, o ering the opportunity for more businesses to upskill their people and help meet the challenges of decarbonising homes in Wales.”

Progress towards heat pump targets is slow in the UK

Legionella bacteria found on Bibby Stockholm barge

ALL 39 MIGRANTS have been removed from the Bibby Stockholm barge as a precaution, following the discovery of traces of Legionella bacteria in the on-board water system.

The barge, which is in Portland, Dorset, is part of the government’s hardline migration policy intended to cut the cost of housing asylum seekers. However, the evacuation was an embarrassing end to what some members of government had referred to as “small boats week” – a marketing strategy to prove it was taking action on migrants crossing the English Channel.

According to Sky News, the water supply on board the barge was tested on Tuesday 25 July, with results coming back on Monday 7 August – the same day that asylum seekers began to board. However, the Home Office was not made aware of the results until two days later on Wednesday 9 August. Six people boarded the vessel the

following day, but were later removed on the advice of the UK Health Security Agency, with the decision to remove everyone later.

The department said all those on board had been disembarked as a “precautionary measure” after samples from the water system showed levels of Legionella requiring further investigation.

The Home Office has not confirmed whether or not the water system was checked and flushed through with chlorine before asylum seekers were placed on the barge.

According to the CIPHE, when attempting to reduce Legionella risk, the importance of understanding standards and regulations, and how to comply with them, cannot be overlooked. This includes guidelines produced by the Health and Safety Executive (HSE), from ACOP L 8 to HSG 274, as well as industry-specific standards such as HTM04 for health care premises.

The seven mandatory requirements of any water system with the potential to be a source of Legionella bacteria growth include:

• T here must be an identifiable duty holder – this can include employers, facilities managers, or anyone in control of premises.

• T here must be a competent and appointed person to monitor the system.

• Systems must be monitored and maintained at all times.

• Systems must be risk-assessed on a regular basis.

• Records or a logbook must be kept.

• Plans of the system layout must be readily available.

• The system must be regularly cleaned.

“We have been promoting the dangers and the importance of awareness of Legionella for years,” says Kevin Wellman, CEO of CIPHE. “Water treatment for any large accommodation, whether on land or on the water, needs to be undertaken frequently by competent people. We raised awareness of this during the COVID-19 pandemic when storage systems were becoming stagnant, which encourages microbial growth and water-borne contamination. Water systems with the potential to become a source of Legionella bacterial growth must be regularly checked and risk assessed. Systems and installations should follow a water safety plan and I would encourage all those responsible for such water systems to ensure they have one in place without delay.”

Bibby Stockholm was evacuated within days of being brought into use

Legionella bacteria under lab conditions

Develop launches innovative e-learning courses

DEVELOP, PART OF the JTL Group and accredited provider of compliance, technical and safety training, has announced the launch of a new series of digital e-learning training programmes that will be available on a cutting-edge learning management system called LEDA.

The launched set of 64 e-learning courses focus on team development, leadership and management, IOSH, and a range of general health and safety

courses from manual handling to fire safety awareness.

This online content enhances Develop’s existing range of courses and provides an easy to use, convenient and flexible learning experience, catering to the diverse needs of Develop’s customers.

Matthew Gray, head of operations and training at Develop, commented: “Develop has historically provided on-site practical training and that will continue to be our main focus. However, following the

Worcester Bosch Unveils #LikeABosch Campaign

Worcester Bosch has announced the launch of its new #LikeABosch campaign, which aims to empower consumers who wish to make the change to home heating solutions that produce less CO2 emissions by showcasing their range of responsible heating products.

There are solutions for all household types including the Air to Water Heat Pump which uses approximately 75% air sourced energy and is suitable for most house types.

Accompanied by a catchy theme song, the #LikeABosch campaign introduces us to a cast of characters who are playing their part in turning to responsible home heating solutions. Not to mention the responsible heat puppet pals, such as Ronnie the Raccoon who stars in the advert alongside an installer fitting a greener home heating system, Bernie and Beatrice Bee who “get a buzz from energy-saving”, the Barnes-Owls who “love to help energy e ciency soar” and more.

Victoria Billings, director of marketing at Worcester Bosch, said: “We are so proud of our #LikeABosch campaign. As a leading brand in home heating, it is our responsibility to raise awareness and inform consumers of their greener heating

successful launch of our virtual and blended training programmes, we have worked with industry professionals to develop a range of e-learning courses, many of which are professionally accredited by external awarding organisations. This will allow our customers to choose the delivery methods best suited to their employees’ needs.”

For more information about Develop’s e-learning o ering, visit www. developtraining/digital-elearning

choices. This campaign aims to do that in a creative and fun way that draws attention to such an important topic. Our commitment to helping educate and support consumers and installers is central to our goal of creating a greener future.”

To learn more about the #LikeABosch campaign and Worcester Bosch’s responsible product range, visit www.worcesterbosch.co.uk/ professionalHeatResponsibly-LikeaBosch

The new campaign features a host of fun characters

Develop says the online o ering enhances its existing range of courses

Housing partnership aims to improve e ciency

A Somerset social housing provider is using a suite of technology to monitor heating issues

IN A FIRST-OF-ITS-KIND smart home scheme, Somerset-based social housing provider, SHAL Housing, is turning to technology to improve the e ciency of heating systems and comfort for residents across its portfolio.

Driven by a partnership with City Plumbing, together with technology providers Vericon Systems and ADEY, the scheme has already identified improvements that could be made in 83% of properties. SHAL and its partner Somerset Gas, which fitted the technology, have piloted the system in a number of homes in order to assess the value for money and customer impact.

Innovative technology installed in individual homes gives SHAL complete visibility of the health of their heating systems. The new system includes telematics hardware from Vericon Systems and app-based onsite water testing

and remote monitoring MagnaClean magnetic filters from ADEY. In practice, the data gathered is being used to inform a proactive approach to property maintenance.

Remote, real-time monitoring means faults and ine ciencies are quickly identified – without the need for occupants to report problems. This insight allows maintenance teams to be equipped with specific fault information to quickly and accurately resolve issues before they cause greater disruption.

Peter Boakes, head of business development at City Plumbing, said: “Our work with SHAL Housing is a fantastic example of how social housing providers can proactively maximise e ciency and comfort for their tenants, while also looking out for the health of heating systems in their properties.”

PRODUCTS

Cistermiser gains certification

Cistermiser has been accredited with Kiwa UK Regulation 4 for its EasyflushEVO toilet flushing valve. “Gaining KUKreg4 certification is another accolade for EasyflushEVO,” says David Meacock, Cistermiser’s technical director. “It is testament to its high quality, as well as its water and energy saving capabilities.”

AWARD Win for Kensa

Kensa Utilities’ project, Heat the Streets, has won Green Heat Project of the Year at the UK Green Business Awards, organised by BusinessGreen. This recognition highlights Kensa Utilities’ commitment to revolutionising the heating industry and its dedication to deployment of sustainable, e cient energy solutions.

GUIDE

New Roman guide

Roman has introduced a Design Guide for its shower enclosures, wetroom panels, bath screens, shower trays and bathroom accessories. It has also launched a separate, quick-reference price guide to each product, which includes a lifestyle image, size, adjustments, code, and price.

CHARITY Support from Selco

An ambitious project to create a specialist homeless facility to house rough sleepers in Salford has received the backing of Selco Builders Warehouse, which has donated £1,000 worth of materials to support the build, which is due to be completed in March 2024.

SHAL is aiming for proactive maintenance

Peter Dilnot’s family connections have helped him build a successful plumbing and heating business

PETER DILNOT is a third-generation plumber, following his father and grandfather into the plumbing and heating industry 30 years ago. He fi rst worked as an apprentice pipe fi tter and welder on commercial heating projects for Crown House Engineering. He then went on to study heating and ventilation and welding for four years at Croydon College, gaining a City and Guilds qualifi cation. He also won apprentice of the year for two years running.

“I got an apprenticeship before going to work for my dad, John, at his business, Gas Homes in Croydon – a successful family business that Dad ran with my uncle Dave,” explains Peter. “I was with the company for 10 years, working on domestic heating and gas appliances.”

In addition to working for his father, Peter also worked for a variety of di erent companies fitting gas fires, as well as subcontracting for builders.

New beginnings

In 2009, Peter left the family business and emigrated to Western Australia. He lived in Perth, attempting to revive his welding career before returning back to the UK two years later. It was after moving into a fl at above her shop that he met his now wife, Sarah.

Upon his return to the UK, Peter worked for Priory Mechanical, maintaining high-end residential and light commercial properties in London. However, after a couple of years, with Sarah’s support, he decided to start his own business in 2014 – Professional Plumbing and Heating Services (PPHS). Sarah’s business experience, owning and running a hair and beauty salon, proved a valuable asset to Peter’s new venture. She set about creating a logo and started branding the business, marketing and helping Peter behind the scenes.

“We wanted to create a business that was reliable, building a great clientele and aiming to support our life together,” explains Peter. “We o ered our customers a range of plumbing and heating services – from small jobs, such as changing taps, to boiler servicing and bathroom renovations.”

With three decades of experience working in the plumbing and heating industry, Peter embraces new technology to grow his business

PETER DILNOT MCIPHE RP RHP

Our customers have faith in us”

Peter (right) has taken on extra sta as the business has grown

It was during this time that the couple had their first child. John retired from work to help his wife, Carol, look after the baby and passed on his customers to Peter. This resulted in the business being busier than ever, servicing gas appliances around the Croydon and south London area.

Growing business

The business expanded over the next seven years, building up a great reputation in their local area of Edenbridge in Kent as well as Croydon. The business was so successful that customers were having to wait weeks or even months for a visit.

“We had more work than we could handle, which was a great position to be in,” recalls Peter. “We turned away lots of work that we simply couldn’t fit in, despite working six or seven days every week.”

The company had grown beyond the one-man band, but Peter was initially resistant to expand and was concerned about how it would work.

“We had nothing to lose and simply couldn’t continue working so many hours without being able to earn more money or fit any more customers in,” says Sarah. “Pete had also suffered many back issues over his career, which was becoming progressively worse as he continued to carry out such a physical role, often building bathrooms on his own from start to finish. Everything was telling us to grow the business.”

The pair decided to take on a plumber and Connor Edwards became part of the team. Connor’s experience of new builds, physical ability and enthusiasm made him a great addition to the expanding team.

“We were filling the days as quickly as ever and

shortly after Connor joined us, his brother Ronan came on board too,” says Peter. “Both the guys offered a great range of knowledge with their own ways of working and expertise, but they worked well together.”

By this point Peter was struggling to fit in all the admin, answer enquiries, carry out his work, as well as managing the team. He felt as though the basis of what they had built the business and reputation on, being a reliable and professional company, was slipping away.

“Sarah took on a greater role, managing the diary and organising the bookings,” says Peter. “She also now deals with all the marketing, including social media, advertising and keeping things flowing day to day. Running the business between us works well and, although we still spend a lot of time working and talking shop, it’s given us a nicer way of living as a family of now five.”

Moving forward

Keen to keep up to date with the latest technology, the team has explored and completed courses in renewables, such as heat pump technology. They have also taken on Tommy Symes, a plumber who is currently studying for his Level 3 qualification at Surrey College.

“We still come across the occasional back boiler that a newer fitter wouldn’t know how to deal with and this is where experience is on our side,” says Peter. “Our customers have faith in us, that we can help with whatever we’re faced with. We are now in our ninth year of business and we hope to continue to expand the business further.”

Would you like to share your story? Contact the editor on pandhengineering@ jamespembrokemedia.co.uk

“We wanted to create a business that was reliable, building a great clientele and aiming to support our life together”

Sarah’s own experience of running a business has proved invaluable

The couple’s children Hugo, Bella and Henry proudly wearing company uniforms

TACKLING WATER WASTE

The UK’s water supply faces several challenges – from water waste and climate change to a rising population and growing personal water demand. Successive droughts experienced in the UK have diminished ground water reserves and could mean severe water shortages this year, with low river and reservoir levels also threatening this summer’s hydropower production.

Kent and Sussex have experienced hosepipe bans this year due to record demand for drinking water, while parts of Cornwall and Devon have had restrictions in place since last summer due to depleted water supplies. It’s therefore critical that plumbing and heating engineers spread the message about the importance of water efficiency to their customers.

Cutting back

Water is something that is taken for granted in the UK, with many households and businesses unwittingly wasting millions of litres every single day. In fact, water waste in homes alone is so great that the government has committed to reducing personal consumption to 120 litres a day by 2045, 45 litres less than the current average usage in Scotland.

“Europe is on track for another brutal summer after suffering its hottest on record last year, which fuelled a drought considered to be the worst in at least 500

years,” warns Yvonne Orgill, MD at the Unified Water Label Association (UWLA). “People have to start taking on board our message to use water wisely if we are to have any impact and reduce the hardship that will result from severe water shortages. We hope that people can now see that the dangers of warming our planet are no longer something distant – it’s here, and now, and affecting every region in the world.

“The bathroom industry is taking action by supporting the Unified Water Label, a smart tool that can help us make the necessary changes. Innovative products developed to use less water and energy, without any loss of performance, are displaying the Unified Water Label, and making it easier for consumers to make environmentally friendly choices.”

The UWLA strives to drive home the water efficiency message, encouraging everyone in the supply chain to support the cause by highlighting the label and the products that carry it to ensure more of these products are used in the home. It also aims to help consumers understand

that they can choose products that fit in with their lifestyles and that they can change their behaviour to use products with more awareness.

Guilty culprits

The two main daily uses of water in homes are showering (25%) and flushing the toilet (22%). Flushing unnecessarily and leaving taps on while brushing teeth and washing hands, as well as long and frequent showers are areas where water is wasted in domestic settings.

“Water utilities leakage due to poor infrastructure accounts for over 22% of water lost,” says Orgill. “It is poor consumer behaviour that wastes most water in the home, as well as inappropriate use of hosepipes and pressure washers, which are often left on in hot weather.”

According to Waterwise, between 5-8% of UK toilets leak, wasting up to 400 million litres of clean, fresh water every day. Many of these toilets are found in commercial or public sector settings, costing organisations between £218 and £405 (approximately) per toilet, per year.

“The problem generally lies with the type of valve traditionally used in dual flush toilets – drop flush valves, which are now known to be prone to leaks,” says Richard Braid, managing director, Cistermiser. “Replacing the valve with one that is designed and guaranteed to not leak can save up to 146,000 litres

“It is poor consumer behaviour that wastes most water in the home”

With the UK’s water supply in jeopardy and consumers struggling with bills, it’s vital that plumbing and heating engineers help customers cut back

of water per toilet per year. To put that into perspective, that’s around 912,500 cups of tea.”

Urinals also account for a significant proportion of a building’s water use (around 20% in offices). Uncontrolled urinals, where intermittent flushing continues whether they are in use or not, remain commonplace, but upgrading by installing a mains-flushing sensor-controlled valve, or an infrared or hydraulic control valve, can reduce water waste by up to 80%.

“Taps and showers can waste water too. A faulty tap dripping at one drop per second can waste 4,750 litres of water a year, and significant amounts of water will also be wasted if taps aren’t turned off when not in use, which can happen accidently or even deliberately,” adds Braid. “According to our calculations, a conventional manually operated mixer tap uses seven litres of water per day (if used for 35 seconds, 32 times). Replacing this type of tap with a non-touch, sensor-activated solution can reduce this by up to 79% (the equivalent of 360,208 cups of tea). Furthermore, a traditional shower uses 70 litres of water per five-minute shower, whereas a sensoractivated one can use just 40 litres.”

Industry’s role

Reducing water consumption has several benefits. Not only does it help to reduce water bills and save water, it can also contribute to lowering the water industry’s carbon emissions too.

Plumbing and heating engineers should take every opportunity to speak to their customers about the importance of saving water and advise them on how they can reduce their consumption, cut costs and minimise waste.

“Using water wisely is good for the environment and good for business,” points out Orgill. “Those involved in the bathroom industry have a commercial opportunity to promote the new wave of innovative products, which carry the Unified Water Label. They must also educate and inform in order to change poor behaviour and help consumers understand that these products offer no less performance.

“Plumbing and heating engineers have a pivotal role in this education process. They can support the use of Unified Water Label products, encouraging consumers to purchase, and help them understand the information it provides on water, and energy use. The consumer looks to their trusted plumbing and heating engineer for advice, giving them a special role to play.”

To demonstrate the different water consumption of products used in the

Policy to reduce water consumption

According to the National Infrastructure Commission (NIC), in order to maintain the current level of resilience, at least 3,300 million litres per day of additional capacity in the water supply system is required by 2050. The NIC suggested that this additional capacity should come from one third supply side measures and two thirds demand management measures.

The Department for Environment, Food and Rural Affairs’ consultation on measures to reduce personal water usage suggested eight policy measures:

• Water consumption building regulations

• Water efficiency labelling

• Metering

• Smart metering

• Incentives

• Rainwater harvesting and water reuse

• Supply pipe leakage

• Communications and behavioural change

home to customers, engineers can use the Unified Water Label website’s calculator, watercalculator.uk

“Plumbing engineers have a responsibility to advise their customers on water-saving solutions as this will ultimately help to reduce water consumption and preserve precious resources,” says Braid. “Many UK organisations already understand they can make a positive environmental impact by decreasing the amount of water used in their buildings and operations (while also lowering their utility bills), but they are likely to need advice on how and where to achieve the greatest savings.

“Engineers can also advise their customers to monitor for toilet leaks on a regular basis, as they can often go undetected,” says Braid. “Leak strips can be used, or placing some dry toilet paper on the back of the pan is a simple alternative; if it becomes wet, there is a leak. In addition, taps and showers should be routinely checked for faults.”

Advances in technology have led to new products reaching the market that save water without impacting their

“Plumbing engineers have a responsibility to advise their customers on water-saving solutions”

Droughts are becoming more commonplace in the UK

functionality, such as showers and taps that use a combination of air and water to create lighter and softer droplets.

Eco-friendly innovations

Showers are one of the most energyconsuming pieces of equipment in homes, not to mention the volumes of water they use. According to Water UK, showers can use up to 13 litres of water per minute. Manufacturers, keen to meet consumer demand for more environmentally friendly and cheaper bathing options, have invested in this area, coming up with a range of shower products that are extremely water efficient.

Hansgrohe, for example, has introduced the Pulsify Planet edition three-function hand shower, which reduces water flow to less than six litres of water per minute. Incorporating circular economy principles, the shower handle is made of recycled plastic, using a unique process for extracting raw material. The hand shower is also manufactured completely chrome free, with recyclable raw materials.

“Taking a hot shower for one minute consumes about as much energy as driving an electric car full throttle on the road for the same amount of time – with Pulsify Planet, we had to make sure this high energy usage was being addressed,” explains Steffen Erath, head of sustainability, Hansgrohe SE. “To reduce energy usage, Pulsify Planet only has six litres of water flowing through the hand shower per minute, without compromising on showering comfort.”

The COVID-19 outbreak saw greater numbers of public and commercial washrooms featuring sensor-activated products that only provide water when an infrared sensor detects a user, such as modern urinal flushing technologies like mains-flushing sensor-controlled valves, which flush direct from the mains, and infrared and hydraulic control valves that control the flow of water to a urinal cistern.

“Our flagship water-saving solution is the multi award-winning EasyflushEVO, a sensor-activated siphonic flushing valve, specifically designed and engineered to eradicate water leakage from dual flush toilets,” explains Braid. “Drop valves are traditionally used in dual flush toilets, but they are prone to leaking because the seal, situated below the cistern’s water line, can degrade due to the presence of limescale and debris in the water. EasyflushEVO resolves this issue, as it does not have a flush seal below the water line, preventing leakage. It can be easily retrofitted or installed in new facilities. Each unit can save up to 146,000 litres of water per

year and a return on investment can be achieved in just seven months.”

Leak prevention in washrooms can be taken even further with Cistermiser’s Sensazone solution, an intelligent leakprevention system that controls water supplies using motion sensors. Water freely flows only when a washroom becomes occupied, protecting a building against the risks associated with water damage or flooding. This can potentially reduce insurance premiums, as well as minimising water wastage and lowering utility bills.

As consumers become more environmentally conscious, installers who recommend products that help save water will not only improve their profits, but help the environment and customers’ budgets too.

YOU SAY…

LEARNING CURVE

“I recommend water saving products when lecturing my CIBSE students on water efficiency. I suggest that the appliances and plumbing layout and design are all integrated to produce an efficient and safe system. I let them know that some water saving products and techniques should not be mixed as they can be mutually unbeneficial, such as low flush volume WCs and large rainwater harvesting systems.”

John Griggs MCIPHE

Hansgrohe’s Pulsify Planet shower reduces flow to less than six litres per minute

“Showers are one of the most energy-consuming pieces of equipment in homes, not to mention the volumes of water they use”

Turning the tide

Orbital Marine Power has developed world-leading tidal turbine technology to harness the power of the tides to tackle climate change. We explore the mechanics and impact of the Scottish company’s next Orkney project

As the world looks for more environmentally friendly ways of generating predictable power, and delivering improved domestic energy security, Orbital Marine Power (Orbital) has focused on developing technology to harness the power of the tides.

It’s estimated that 11% of the UK’s current electricity demand could be met by making use of the tidal streams

in UK waters, and there is even greater potential across Europe and beyond.

Orbital aims to deliver clean, predictable power for millions of people, homes and businesses, using what has been described as the most ‘innovative tidal turbine technology in the world’, deploying its pioneering floating turbine technology across the globe.

Andrew Scott, CEO at Orbital, says: “As the UK looks to accelerate the decarbonisation of its energy system, we firmly believe tidal projects can bring unique benefits while harnessing a perfectly predictable and secure source of renewable energy.”

Innovative tidal technology

The FORWARD2030 project (Fasttracking Offshore Renewable Energy With Advanced Research to Deploy 2,030MW of tidal energy before 2030), is a pan-European consortium initiative lead by Orbital to advance the commercialisation and rollout of tidal stream energy – aiming for 2,030 MW by 2030.

The project aims to secure and go beyond delivery of the Ocean Energy

The O2 has been installed off Orkney

Crunching the numbers

FORWARD 2030 PROJECT

€26.7m project costs

€20.5M grant support across all work packages and project partners

As a critical part of the project, Orbital’s fl oating tidal stream turbine will showcase:

74m long hull structure

2 X 1.2MW

power-generating nacelles

11 - 13m blades

Europe’s 2030 vision high-growth scenario and to accelerate cost reduction of tidal stream technology by a further 25% by 2024.

Orbital’s contribution to the project will see the installation of the next iteration of the O2 – Orbital’s most powerful tidal stream turbine –

integrated with a hydrogen production facility and battery storage. Project partners will design options for integrating large-scale tidal power into future net zero energy systems, while developing environmental monitoring and marine spatial planning tools for large fl oating tidal arrays.

Throughout the project, Orbital will advance the company’s pioneering fl oating tidal turbine design, with support from technical partner SKF, building an “optimised fully integrated power train solution”. Orbital’s partners will deliver various vital technical innovations to the machine, including increased rated power, enhanced

turbine performance and an array of integration solutions. These innovations will reduce the cost of Orbital’s technology even further.

The €26.7m project has received €20.5m of grant support from the European Union’s Horizon 2020 research and innovation programme, an important step in creating multi-vector energy systems for a net-zero future.

Next generation turbines

Orbital’s next generation turbine is deployed next to the O2 at the European Marine Energy Centre’s (EMEC) Fall of Warness site o Eday, Orkney. The new turbine is part of the

This image and above: the launch of Orbital’s O2 tidal stream turbine

“Tidal projects can bring unique benefits while harnessing a perfectly predictable and secure source of renewable energy”

Tidal stream power starts in the UK

Orbital plans to start in the UK. The company has plans to develop further multi-MW tidal stream projects in the UK and other countries across the world where there is viable tidal stream resource to help make the transition to a net zero future.

Generating funds

With a globally installed capacity estimate of 100 gigawatts, tidal energy harvesting has the potential to power millions of homes, businesses and lives with a dependable form of low-carbon energy. Full deployment of this resource would generate investment in equipment and services of over £300bn.

world’s most powerful floating tidal array, helping to deliver FORWARD2030.

Partners, including EMEC, ENGIE Laborelec (part of the leading ENGIE research and innovation group on electricity) and the University of Edinburgh, will run comprehensive tests and demonstrations on the new turbine to ensure it can perform to the highest standard. To enhance the test programme, EMEC will deliver an integrated monitoring system and develop an operational forecasting tool to optimise access for operations and maintenance.

Orkney project

The O2 is Orbital’s first commercial turbine and represents the culmination of more than 15 years of world-leading product development in the UK. Anchored in the Fall of Warness at the European EMEC, where tidal speeds can exceed 3m/s, the O2 is connected via subsea cable to the local electricity grid and is helping power the communities of Orkney cleanly and sustainably from the waters that flow past their islands.

The O2 has a 74m long hull structure with twin 1MW power-generating nacelles at the end of retractable leg structures, which are mounted on a floating platform, designed to give lowcost access to all major components for through-life servicing and enabling the turbine to be positioned in the most energetic parts of the water flow. Expansive 10m blades give the O2 more than 600m2 of swept area to capture flowing tidal energy.

The floating structure is held on station with a four-point mooring system where each mooring chain has the capacity to lift over 50 double decker buses. It has been designed so that installation of the turbine, and all its associated moorings, can be carried out by low-cost work vessels and servicing can be carried out by RIB vessels –minimising downtime and lowering construction and operational costs. Electricity is transferred from the turbine via a dynamic cable to the seabed and a static cable along the seabed to the local onshore electricity network.

Renewable projects in Orkney were recently given a boost by Ofgem announcing it is minded to approve a new 220MW transmission connection, to be built from the Scottish mainland to service renewable power exports from the islands.

Following the award of contracts for difference (CfDs) in last year’s AR4 process, Orbital is already targeting the installation of three more of its tidal

“These are exciting times for tidal stream energy”

turbines at the EMEC site, alongside the O2, to expand its tidal generation capacity in the coming years.

The company also recently announced more project developments in the area with a 30MW lease and grid connection o er in the adjacent Westray seabed area. In keeping with the company’s strategy of carrying out major aspects of its manufacturing within the UK, the construction of the Westray project would be expected to result in over £120m of domestic supply chain spend and create hundreds of jobs across construction and around a dozen new permanent jobs locally to provide operations and maintenance services.

The Option Agreement is for 30MW, which would equate to approximately 12 Orbital devices installed across the site. The waters around Orkney have significantly wider tidal stream energy potential and the Westray site is just one example of how this can be harnessed to provide clean, predictable power.

Environmental impact

The Orbital team is progressing environmental studies and brings extensive local operational and environmental data to help shape and inform optimal project design, having

successfully installed, operated and monitored a number of floating tidal projects on the neighbouring EMEC site since 2011.

“One of Orbital’s key objectives is reducing carbon emissions by harnessing an entirely untapped source of renewable energy,” says Andrew Scott, Orbital’s CEO. “In doing so, we aim to help restore our oceans after what has been a disastrous decline in species and ocean health over the past two centuries.

“We are fortunate in the UK that we have a well-established environmental licensing framework for the deployment of tidal turbines in the marine environment, which has led to extensive environmental characterisation and monitoring of tidal stream sites with and without technologies deployed. Innovative environmental monitoring research programmes have looked at myriad characteristics and areas of interaction.”

Evidence from around 10,000 hours of wildlife observations at EMEC’s sites has indicated no signifi cant long-term changes in the distribution of birds or marine mammals due to the presence and operation of wave and tidal devices.

Orbital is currently progressing an acoustic survey of its O2 tidal turbine, conducted by EMEC under the Horizon 2020 FloTEC and FORWARD2030 projects, to better understand the ‘noise signature’ of the O2. This, and other monitoring programmes around projects, will continue to advance the understanding of the ecologies where its technology is deployed and the interactions it may have.

Alistair Carmichael, MP for Orkney and Shetland, said: “These are exciting times for tidal stream energy. Progress with Orbital’s Westray project is a vote of confi dence in the potential here in the isles and demonstrates exactly why expanding grid capacity for Orkney has been so important.

“This good news is also evidence of the need for a more robust strategy from the Government on tidal stream deployment, including continued and expanded backing in the next round of CfD funding. We need to continue to ramp up development in the years to come.”

“We need to continue to ramp up development in the years to come”

The O2 has a 74-metre long hull structure

The turbine will deliver clean power to the islands

UNDER SIEGE

With tool theft on the rise, what can installers do to protect their assets?

Tool theft is a problem that affects large numbers of plumbing and heating engineers. In fact, almost 35 million people had their tools stolen in the last two years, ranging in value between £1,000 and £5,000. It is an issue that is crippling the industry, with its financial and emotional impact far reaching.

According to the On the Tools’ Tradespeople Against Tool Theft white paper, created in partnership with Insurance Provider Simply Business, 78% of tradespeople have had their tools stolen. Only 1% of tradespeople fully recovered their stolen tools and just 4% of tradespeople partially recovered their stolen stools. A further 68% of tradespeople surveyed stated that they worry about tool theft daily.

“We’re continuing our mission to protect tradespeople from tool theft and support those who do unfortunately experience it,” says Lee Wilcox, CEO and co-founder of On the Tools. “From lobbying for legislative change, to partnering with Simply Business to provide insurance that’s made for tradespeople, we’re determined to make things better.”

High risk

According to data from Leading Britain’s Conversation (LBC), the scale of tool theft is particularly prevalent in London, where nearly half of all reported cases occur. In fact, in London alone, more than 6,468 incidents involving tool thefts from vans occurred in 2022.

“The low rate for pressing charges in tool theft cases, as revealed by LBC, is another cause for concern,” says Stephen Holland, co-founder of ARMD. “Estimates suggest that only 2% of recorded cases in Derbyshire, Northumbria and West Yorkshire result in charges, while in Merseyside and Northamptonshire the charge rate is less than 7%. These disheartening statistics underscore the pressing need for increased efforts to combat tool theft.”

It would seem tradespeople’s confidence in the law is low, according to the white paper, as almost a quarter of tradespeople didn’t even report the crime of tool theft against them to the police. When tradespeople did contact the police about the crime, 81% were unsatisfied with the response they received and 94% of stolen tools were never recovered. Furthermore, 73% of tradespeople agreed that tool theft should carry a more severe penalty than general theft.

The fact that many tradespeople lack sufficient insurance coverage to protect themselves in the event of tool theft will leave a lot of individuals vulnerable in already challenging times. However, there are ways to protect your assets.

On the Tools partnered with Tell TVL

“Marked tools are less desirable and more difficult to sell”

to create a police-backed database to capture more granular data on light commercial vehicle crime. Since its launch last year, they’ve found that all makes and models have been attacked in an attempt to gain access to the load area and in some instances the entire vehicle itself is stolen.

“Vehicles are predominantly stolen for their parts but in some instances for the load area contents too,” reveals Alice Brookes, brand manager for On the Tools. “We are urging as many owners as possible to report their attacks so we can share this information with the police to try and stay one step ahead and tackle vehicle crime together – thieves thrive on silence, so let’s make some noise!”

On guard

Taking proactive measures can help to reduce the risk of tool theft, so ensure that the basics are covered at all times, even if you’re close to your vehicle. The Metropolitan Police advises vehicle owners to help secure their belongings by ensuring all doors are locked,

windows and sunroofs are closed to prevent ‘fishing’.

Also, park in well-lit, high-footfall areas where potential thieves are more likely to be noticed.

“Marking tools clearly with identifying information, such as a name, company name and address using paint pens and a clear lacquer spray, can also deter thieves, as marked tools are less desirable and more difficult to sell,” advises Holland. “Additionally, putting lockable cabinets into vans, installing small cameras to record the vehicle’s interior and documenting valuable items with photographs and serial numbers can strengthen security measures and aid in recovery efforts.

“Government data reveals that in 2020 41% of thefts occurred on the owner’s street, with an additional 36% taking place

in semi-private locations such as driveways or car parks. These statistics highlight the importance of remaining vigilant at all times and implementing comprehensive security measures.”

Crime prevention

To keep criminals at bay, there are several steps that plumbing and heating installers can take to reduce the risk of being targeted – from simple marking to tracking technology.

Marking tools is a simple yet effective way of keeping track of tools and can deter thieves looking to move stolen goods on quickly. In fact, 24% of tradespeople said they checked for markers or identifying elements such as engraved initials when purchasing second-hand or refurbished tools.

“Each van type can have a different kind of vulnerability, so covering those areas with extra security, such as deadlocks, could provide additional assurance,” says Brookes. “RFID [Radio Frequency Identification] blocking wallets or Faraday bags can stop your key’s signal from being

“Thieves thrive on silence, so let’s make some noise”

used against you by criminals who can hack keyless entry vehicles, for example. Alarm systems can be rendered defunct when the ‘peel and steal’ method of break-in is applied too. However, there are now multiple alarms on the market created specifically for vans.

“Surveillance can also be a deterrent for potential thieves, but this is also a way of identifying criminals who have decided to steal tools or break into vans, garages, homes, and sheds.”

On the Tools’ white paper runs through many different options, from SmartWater and bluetooth devices to integrated GPS trackers, that help trace tools if they are stolen. Installers can register their belongings and tools on databases such as the Tell TVL vehicle crime log and Immobilise. All registered items and ownership details are viewable

on the NMPR, so UK police forces can trace owners of lost and stolen property.

Take cover

Insurance is vital for plumbing and heating installers who carry tools in their vehicles. However, 83% of tradespeople admitted in the white paper to not having insurance at the time when their tools were stolen.

“In the realm of insurance, many general insurance companies tend to treat tool coverage as an afterthought, often attaching it to a trade’s public liability insurance policy,” says Holland. “However, this approach can prove costly. Dedicated tool insurance is essential, as it can make the difference between making a swift recovery or suffering prolonged work disruptions. Some tradespeople have learned this lesson the hard way,

Have your say

The UK government is collecting tradespeople’s opinions on tool theft, so let them know which tools need protection and how for the new ‘Equipment Theft (Prevention) Bill’. To share your thoughts, visit www.onthetools.tv/get-your-voiceheard-and-change-tool-theft-legislation

discovering too late that their insurance policy did not cover tools left overnight in their van.”

Although insurance policies designed specifically for tools do exist, many tradespeople continue to doubt that insurers will pay out.

“There is a need within the insurance industry to build up more trust with tradespeople who may have felt let down by insurers in the past,” says Brookes. “Insurers can show their dedication to good practice in order to make this commitment to tradespeople.”

On The Tools has partnered with Simply Business to provide insurance specifically for tradespeople that even covers tools left in a secured, unattended vehicle overnight as standard. Installers should check their own insurance policies to see exactly what is covered, including loss, damage and destruction while in transit.

“In the plumbing and heating world where the right tools are the lifeblood of the trade, protecting against tool theft is paramount,” says Holland. “With the alarming rise in incidents and the financial and emotional toll it takes on tradespeople, proactive measures are needed. There are solutions out there, ensuring that the tools of the trade remain firmly in the hands of those who need them most.”

“Dedicated tool insurance is essential”

Take control

UK consumers were hit hard last winter, with the price of gas more than doubling between 2021 and 2022. The fact that heating systems use more energy than anything else in the home means consumers will be looking to plumbing and heating installers to help lower their bills this winter.

According to BEAMA, heating controls hold the answer. Choosing the right settings to reduce heat waste and focusing on only providing heating when and where it is needed could save many homes hundreds of pounds over the coming months.

The test results covered on the Control Your Home website, produced by BEAMA, reveal that small adjustments to time and temperature settings on a programmable room thermostat could deliver a saving in energy bills of £192 this winter. Not only that, using thermostatic radiator valves (TRVs) to keep rooms other than the living room at 18oC rather than 20oC can reduce gas consumption by 16%.

As first line responders, plumbing and heating engineers are perfectly placed to inform and educate their customers about the best ways to improve their homes’ energy e ciency.

Time to move on

When it comes to modern heating controls, consumers needn’t necessarily wait until their boilers are replaced as many are compatible with di erent types of boilers and other low-carbon heating sources, such as heat pumps. What’s more, until March 2027, a 0% rate of VAT applies to both the installation of heating controls and the cost of the controls when installed separately from a boiler replacement. However, consumers and installers need to do their homework before

purchasing new controls. “It’s worth noting that not all smart controls will work with all systems,” points out Andy Speake, product manager at Baxi. “Some manufacturers have their own controls which work specifically with their own products. Others use OpenTherm, a protocol that allows compatible thermostats and heating systems to communicate, enabling the thermostat to control the heating and hot water systems. OpenTherm certified controls therefore o er the ultimate handshake of guaranteed compatibility and functionality for installer and consumer peace of mind.”

Smart controls connect a consumer’s heating system to the internet and the heating app then works as a programmer to control the heating more e ciently. Users can use the app to set up a schedule for when the heating comes on and goes o , and the desired temperature. Baxi’s uSense 2 Smart Room Thermostat, for example, can be used with its combi boilers and air source heat pumps to

“Not all smart controls will work with all systems”

In the right hands, heating controls can be a powerful energy-saving measure

comply with building regulations and schedule the heating to come on and o as required. Smart room thermostats like this tend to be much easier to use than traditional thermostats and allow a more varied programme.

Around half of room thermostats are programmable and combine both the timer and the room thermostat. In addition to being convenient, this also enables users to set di erent room temperatures at di erent times, which can help save energy.

Additional functionality

Modern room thermostats o er far more functionality and therefore potential energy savings than their older counterparts. For optimum performance installers should recommend programmable room thermostats, with load or weather compensation, and smart functionality.

Load and weather compensation improve the e ciency of boilers, meaning homeowners get more heat per kWh of energy. Conventional room thermostats send a simple on/o signal to the boiler, which switches it on when the temperature falls below the one set and o when it rises above this. However, load compensated thermostats adjust the output of the boiler to the predicted heating needs. Weather compensation works in a similar way, but also taking outside temperature data into consideration. This results in more e cient control of the boiler operation, and lower fuel consumption.

Heat pumps by design respond extremely well in terms of e ciency to optimisation of start/stop, set back and lowering of flow temperature.

“The learning capabilities of smart controls that adapt, predict and schedule heat generation are a must to maximising performance of any heat pump serving a building,” says

Expert advice

The Control Your Home website sets out simple, practical advice on how best to use heating controls for gas central heating. It encourages householders to think more about where and when they want to be warm and how changing the way they use their heating system can save them money. www.controlyourhome.org.uk

learning and adjusting using forecasted weather data, room data and user preferences to name a few.”

According to BEAMA there are incremental benefits to Class 5 load compensation, but it will only work when in compensation mode if the thermostat can communicate with the boiler. “Some consumers may have controls with this ability, but they aren’t communicating with the boiler properly, while others may have boilers that do not support communication,” explains out Kelly Butler, lead H and V consultant for BEAMA “Therefore, it’s vital that installers ensure that the products they recommend are compatible.”

Manufacturers must indicate a Temperature Control Class number on their packaging to help installers identify a suitable device. Most thermostats will be Class 1, but if installed within the last two years may be higher.

For controls that communicate directly with the boiler; either a Class V (load compensation) or Class VI (weather compensation) is suitable. If the existing boiler cannot be set up to communicate with a control, or is just of an older type, then a Class IV control (on/o load compensation) can o er a similar benefit. Research carried out at the University of Salford in 2020 demonstrated that the amount of gas used by a boiler for heating can be reduced by 12% by replacing a standard Class I room thermostat with a Class V or VI room thermostat. They also show that this saving would be 10% with a Class IV thermostat.

Smart room thermostats, such as TRVs, also enable consumers to adjust their settings remotely. Room thermostats may also adjust the heating settings automatically depending on whether the occupants are in or out.

Smart room thermostats, such as Baxi’s uSense model, allow consumers to use their heating more e ciently

Ryan Kirkwood, Engineering Solutions Manager at Baxi. “A well designed fully integrated advanced control system is able to optimise all of the necessary parameters of a heat pump in real time,

Multiple benefits

The role of enhanced controls in improving the energy efficiency of heating systems is well documented and a key requirement of building regulations since the introduction of Boiler Plus in 2015.

“Smart controls and heating apps provide end users with a more convenient means of controlling their heating to make their heating systems both more efficient and reliable,” says Speake. “In practical terms, they make it easier for consumers to schedule their heating to come on each day to suit their household’s requirements. In so doing, they can save money, help avoid needlessly high bills and reduce emissions.”

The flexibility that smart controls offer is a huge benefit for consumers who can adjust their homes’ temperature from anywhere, using the heating app on their smartphone or computer.

“Compliance aside, the benefit for installers from smart controls is the value-added element they deliver their customers,” adds Speake. “By ensuring a more energy-efficient, cost-saving solution for their customers, installers can≈provide the best possible service.”

Consumer engagement

The key to successfully improving homes’ energy efficiency is making sure that

consumers understand how to use their controls and engage with them. Therefore, when professionals install or perform checks on a system with smart controls, they should ensure the customer is really familiar with them.

“In order to maximise efficiency, it’s essential that installers show customers exactly how to use their smart controls,” says Butler. “Most customers know they can set the temperature and if they have smart TRVs they can control these room by room. However, if the systems are not set up correctly, they won’t reach peak efficiency.

“This is the time of the year that installers should be encouraging customers to have a system health check, including balancing radiators, cleaning heating systems, as well as installing inhibitors and TRVs. It’s all about timing!”

“In order to maximise efficiency, it’s essential that installers show customers exactly how to use their smart controls”

Future-proof your career and play your part in helping us reach net zero with this new course aimed at helping installers and engineers to design low temperature heating and hot water systems, to work with more sustainable heat sources

The UK’s commitment to reaching net zero carbon emissions by 2050 will be impossible to achieve without a significant contribution by the plumbing and heating industry.

That’s why the CIPHE has invested in delivering a qualification that will help engineers to recalculate how heating and hot water is delivered at lower temperatures.

The CIPHE’s Low Temperature Heating and Hot Water Design course covers the fundamental design principles of low temperature technologies and will help upskill those involved in the years ahead.

Find out more about the course, as well as membership and CPD opportunities, at www.ciphe.org.uk

EDUCATION

Championing change

The government needs to take positive action to help upskill the plumbing and heating industry by promoting apprenticeships and introducing mandatory training

The skills gap, which includes both installers and lecturers, is an issue that is continuing to get wider. In the last three years the construction industry has lost around 230,000 self-employed and specialist contractors. The reasons behind the drop include COVID-19, IR35, supply chain issues and materials shortages, and professional indemnity insurance.

“When you lose SMEs you lose the ability to train apprentices,” points out Kevin Wellman, CEO of the

CIPHE. “The fact that only one third of people who achieve Level 2 go onto Level 3 has exacerbated the problem. This is why it is vital that the government makes it mandatory for all apprentices to work to Level 3 and ensure that lecturers who teach this standard are also qualified to this level.

“The current standard is a good place to start but, as we move towards the Future Homes Standard in 2025, we should be reviewing the apprenticeship again. There is a strong argument to say the

standards should be reviewed every two years.”

Part of the issue with recruiting people into the plumbing and heating industry lies in the perception of trade jobs as being inferior to following a more academic career path.

“There is still a need to create real parity between academic and vocational training,” asserts Neil Collishaw, CEO of BPEC Group. “Becoming an apprentice should engender the same level of esteem as for someone going to university.

“The current plumbing and heating apprenticeship has been developed by employers across the industry and provides a thorough and robust programme of learning and assessment for new entrants. We need to attract many more plumbing and heating apprentices and provide positive guidance to employers, particularly SMEs, to encourage them to be aware of the business benefits of taking on an apprentice.”

Barriers to recruitment

Recruitment to the plumbing and heating industry isn’t as healthy as it could be, a problem that is attributed to a number of factors including an ageing workforce and academic elitism.

“It is well known that we have an ageing workforce – I am a classic example,” says Jerry Whiteley, technical manager at CIPHE. “We have lost many hardworking individuals to retirement. At the other end of the scale, we replenish the workforce with apprenticeships, don’t we? But there’s a problem with this. There has not been anything like enough apprentices employed across the UK in our sector for far too long. Going to university has become the default choice for many young people and, going a bit further back, we had a push for everyone to learn digital skills as this was [perceived to be] the next generation of jobs.

“Careers advice in schools has aligned with these messages, with little or no mention of the possibilities available in building trades, or a last resort posting. Almost every school has removed its workshop facilities and replaced them with computers, so no opportunities have been available to look into trade skills unless you attended a workshop at a local college on the 14-16 programme. The people that followed these paths became the parents of the next generation and, as they had learnt very little about what an apprenticeship was, they were unlikely to encourage their children to take one on. Careers advice for trades has suffered because those in advisory roles lack the necessary knowledge and ability to inspire.”

It’s therefore important that the government helps to change this view as plumbing and heating engineers play an integral role in ensuring

and maintaining public safety, health and welfare.

“The Department for Education recently launched a promotional plumbing and heating leaflet, which has been widely circulated,” says Wellman. “However, it is too early to know the impact it has had through careers advisors.”

The complexity and bureaucracy surrounding apprenticeships is another reason that has been put forward to explain why employers are reluctant to take on new recruits. Not only that, insurance has also become a barrier for some businesses.

“There are still many rogue training providers offering fast track non-apprenticeship plumbing and renewable energy courses to vulnerable new entrants,” adds Collishaw. “Care needs to be taken when selecting a training provider to ensure you receive appropriate training and gain industryrecognised qualifications.”

There is a good level of financial support for employers in England for

training apprentices. However, levels of funding are not quite as attractive in other areas of the UK.

“More employers should be given tax breaks for taking on apprentices, and there needs to be more mentoring support,” says Wellman. “The CIPHE and the Worshipful Company of Plumbers (WCoP) have agreed a plumbing professionals’ development scheme that will support emerging talent throughout their early plumbing career.”

Those entering the scheme will need to have the equivalent of a Level 2 qualification, which will give them membership to the CIPHE, career opportunities,

links with award schemes and agreed mentoring to help each individual. There is currently a pilot scheme supporting up to 10 individuals a year, which focuses on people who will be ambassadors to the future of the industry and will have every support to make their plumbing and heating careers successful.

Government support

Lack of regulation in the sector has resulted in the skills shortage getting worse and the consequences of that are serious: for example, an increase in the number of people being scalded through poorly installed systems, and in escaped water insurance claims (£1.8m).

“All these things could be minimised with licencing,” says Wellman. “The government needs to introduce mandatory training to ensure a level playing field, meaning the only way to get into an engineering discipline is to have mandated training and lecturers qualified to the level to which they

“The government needs to introduce mandatory training to ensure a level playing field”

Apprenticeships should be held in the same esteem as university degrees

are training people. With the government’s net zero aspirations there are even greater opportunities for those who want to make plumbing and heating a true and long vocation.”

Defra is particularly concerned about leaky toilets and is looking at amending water regulations to minimise that problem. Even so, without licencing it will be a difficult issue to resolve without intervention from manufacturers modifying their products to help the situation.

“If we look at the Gas Safe model, an essential part of maintaining gas registration is to undergo periodic mandatory training,” says Wellman. “In the plumbing and heating industry this mandatory training could be introduced for unvented hot water systems, low temperature heating systems and home health checks for water efficiency, to name just a few. If we keep doing the same

thing, we will keep getting the same results, if not worse. Not enough has been done to ensure that people stepping over the consumer threshold are competent and qualified to do the job at hand.

“The government recently supported a 15-year campaign to improve skills in the NHS. We should have exactly the same in the plumbing and heating sector. Ultimately, we need quality products installed and designed by quality people, but this needs to be underpinned by quality training.”

Positive action

The technological advancements in the plumbing and heating industry provide the perfect opportunity to promote the sector and raise the profile of a career in plumbing and

heating. Apprenticeships are available to people of all ages, not just school or college leavers, so it’s an important message to get out there.

“The concept of learning on the job, gaining real work skills and getting qualified while being debt free is currently being undersold – we all need to do more to promote the benefits of apprenticeship,” says Collishaw. “Let’s learn from other countries that have already achieved this and ensure that an apprenticeship is seen as a great career option moving forward. It’s important that the whole industry gets behind upskilling the existing workforce. We must ensure that our plumbing and heating engineers have the knowledge and skills to act as expert advisors to their customers on the

most appropriate and energy efficient heating and hot water options for their homes.

“A fully qualified plumbing and heating engineer is a highly technical skilled individual, who can design, install and maintain complex heating and water systems in our homes. For too many years we have accepted lower levels of skills into the industry. We need to raise the bar and get back to ‘mastering’ our craft.”

USEFUL LINKS

• www.apprenticeships.gov.uk

• www.ciphe.org.uk/ professional/careers-trainees

• www.phsp.org.uk/our-work/ england/level-3-plumbingdomestic-heatingtechnician-apprenticeship/

• www.phsp.org.uk/ training-advice

“We all need to do more to promote the benefits of apprenticeship”

The drive to net zero is creating an even greater need for more trained professionals

THE FIX

Pressure loss

Paul Harmer explains how to calculate pressure drops across pipe fittings

When designing a heating system, it is important not to ignore the pressure drop across pipe fittings. It is equally important not to apply a rule of thumb for fittings, such as a simple 30% additional pressure drop across the system.

Methods of calculation

There are various methods for calculating the pressure drop across pipe fittings, such as using tables with equivalent

lengths of pipe for di erent fitting types. However, while this may o er a solution for simple copper piped systems, it can become a problem especially in systems with high flow rates.

Another method for calculating the pressure drop across a fitting is using manufacturer zeta values. Each pipe fitting size and type will have its own unique zeta value, which defines the hydraulic resistance of the fitting according to its shape and size.

PAUL HARMER

CEng MIET, CIPHE Lead technical consultant

Paul is a chartered engineer who has consulted and led on many high-profile plumbing and heating industry projects paulh@ciphe.org.uk

It's important to calculate the pressure drop across fittings properly

For example:

Pressure loss factors for capillary fittings

Where: = Fluid velocity across the fitting in m/s = Fluid density in kg/m³ = Local pressure drop in Pa

Calculating the velocity

The formula for calculating velocity through a pipe at a given flow rate is:

V = Q/A

Where:

Q = Flow rate (m3/sec)

A = Cross sectional area of the pipe (m2)

V = Velocity (m/s)

For example: a 22mm copper heating pipe with an internal diameter of 20.2mm (0.0202m) with a cross sectional area of 0.0003 m2 that has a flow rate running through the pipe of 0.0002 m3/sec (0.2 l/s) would create a velocity of 0.66 m/s. The water temperature is 50°C with a density of 988kg/m3

0.0002 / 0.0003 = 0.66 m/s

Calculating the pressure drop across the fitting using the zeta value

Once you have calculated the velocity using the above equation you can then calculate the pressure drop across each fitting using the velocity, density and the zeta value. Using the value of a 22mm, 90-degree elbow with a zeta value of 1.02 from figure 1, the pressure drop in Pascals can now be calculated:

0.5 * 1.02 * 988 * 0.662 = 220 Pa per fitting

Zeta values for an equivalent plastic press fitting elbow can be as high as 2.2, which would create a pressure drop of 492 Pascals, which is over twice that of a copper capillary elbow.

Careful consideration of all components is essential for a high-quality design that delivers a professional and efficient heating system for the consumer. Additionally, the CIPHE nomograph (figure 2) for calculating pipe fitting pressure drops using zeta values can be used as a quick reference alternative.

FIGURE 1

FIGURE 2

Show example of zeta 1.02 with a velocity of 0.66 m/s on the nomograph

TRACK YOUR CPD?

Need help setting up your online account? Contact membership@ciphe.org.uk

YOUR CPD

CIPHE members are expected to complete 30 hours of CPD each year. Completion of these assessments can count towards this requirement.

WHAT TO DO

Your CPD

1 What typical percentage is used as a rule of thumb for fittings to allow for pressure drop?

a 10%

b 20%

c 30%

d 40%

2 What other method can be used to allow for frictional losses?

a Added Pascals method

b Equivalent lengths method

c Equivalent Pascals method

d Added lengths method

3 Where would you use a zeta value?

a Calculating hydraulic resistance of fittings

b Calculating the volume of a heating system

c Calculating the pressure of an expansion vessel

d Calculating the hydraulic resistance of a feed and expansion cistern

4 With which of the following do we

measure resistance to flow? (Choose 2)

a Pascals

b Litres/second

c Metres head per metre

d Newtons

5 The formula for calculating velocity through a pipe at a given flow rate is?

a V = Q / A

b V = Q x A

c Q = A x V

d Q = A / V

6 Using the nomograph below, what is the pressure drop of an elbow with a zeta value of 0.5 and a flow velocity of 1.0m/s?

a 220 Pa

b 230 Pa

c 240 Pa

d 250 Pa

Answer the questions (using an additional A4 sheet if necessary) and return by scanning and emailing or posting to the address below.

YOUR DETAILS

Please complete this form

YOUR NAME:

CIPHE MEMBERSHIP NUMBER: EMAIL:

RETURN TO: CPD Assessment, CIPHE, 64 Station Lane, Hornchurch, Essex RM12 6NB

Find this, and more CPD, in the online CIPHE Academy at cipheacademy.org.uk

CIPHE supports members to achieve recognition for their expertise and qualifications, which is why we advocate registering with the Engineering Council

Chartered Engineer

The theoretical knowledge to solve problems in new technologies and develop new analytical techniques

Successful application of your knowledge to deliver innovative products and services and/or responsibility for complex engineering systems

Incorporated Engineer

The theoretical knowledge to solve problems in developed technologies using well-proven analytical techniques

Successful application of your knowledge to deliver engineering projects or services using established technologies and methods

Engineering Technician

Evidence of the contribution to either the design, development, manufacture, commissioning, decommissioning, operation or maintenance of products, equipment, processes or services

Find out more information on how to become registered at www.ciphe.org.uk/ engineering-council or contact the Membership team on membership@ciphe. org.uk, giving your membership number and stating your highest qualification and level of experience.

Hard target

This step-by-step guide outlines how to install the High E ciency Midi HE Water Softener from Monarch Water, using the innovative Rapid-Fit Bypass, which removes 80% of components previously needed for fitting

• Carry out a pressure test - your minimum dynamic pressure must exceed 1.5 bar.

• If the daytime water pressure exceeds 3.5 bar then fit a 5 bar pressure limiter.

• Check there is only one rising main and that the unit is as close as possible to the incoming water supply, a power point, and has

access to a drain for the regeneration.

• Whenever possible, install the softener near to an outside wall to facilitate the overflow hose.

• Ensure the overflow hose does not terminate over a gully as any foul smell from the gully will come back up the hose into the salt compartment.

Installing a water softener can improve energy e ciency and extend the life of appliances

DARIO PALUMBO Marketing manager, Monarch Water

STEP 1

STEP 2

• Connect the hoses to the rear of the water softener.

• Looking at the rear of the softener, the inlet is on the left and the outlet is on the right.

• Both the inlet and outlet threaded connections can be removed by unclipping the retaining clips to facilitate an easy hose connection.

• Always remember to reinsert the clips again.

• Having fitted the Rapid-Fit bypass to the pipework, connect the other end of the hoses to the bypass and tighten to seal.

STEP 4

• Connect the remainder of the white drain hose to the half inch overflow spigot on the rear of the cabinet.

• The overflow hose must run downhill and ideally exit through an outside wall.

• A 22mm copper protective sleeve through the outside wall will prevent kinks and restrictions on the hose for the overflow.

• Ensure the softener drain hose and the overflow hose do not share a common drain pipe.

STEP 3

• Connect the drain hose to the barbed elbow on top of the control valve, under the rear top cover.

• Cut to length and fix it with the jubilee clip and run the drain hose to either an outside drain or an upstand and allow a 20mm air gap at the end of the hose. Alternatively use a tundish.

• Ensure the drain hose has no kinks in it.

• The white flexible drain hose can run uphill internally for a maximum of 1 metre if you have an incoming water pressure over 3 bar.

STEP 5

• Place the Rapid-Fit bypass into the bypass position by pushing the plunger on the blue side.

• Open the mains stopcock slowly to flush the new pipework by turning on a mains soft cold tap.

• Check all the connections for leaks.

• If everything is tightly sealed, you can connect the unit to a continuous electrical supply. Make sure to do this with the power off.

• Turn on the power and set up the time of day.

• Follow the instructions on the supplied test kit to determine the hardness of the water.

• Place the Rapid-Fit Bypass in the Service position by pushing the plunger on the red side.

• Check for any leaks.

STEP 7

• Run a mains soft tap for five minutes to get rid of any air and resin dust.

• Fill the softener with tablet salt, making sure you don’t fill the salt compartment higher than the bottom edge of the lift handles on the sides of the softener cabinet.

• Salt levels should be checked weekly.

• Add 1 litre of water to the salt compartment – you will need to do this on the initial installation only.

• The Monarch Water Softener is now ready to use.

STEP 6

SHOWERS

Personalised showering

TRITON'S NEW ENVi® electric shower has personalised profiles and settings to encourage behaviour change by reducing water and energy use. Its unique design features o er flexible installation, while its control panel enables users to remotely adjust water temperature, set a timer and easily monitor water and energy usage. www.tritonshowers.co.uk/ sustainability

Pump it down

Viessmann has added three new, lower output variants to its popular Vitocal 150-A/151-A domestic air source heat pump range - 4, 6 and 8kW models. These complement the existing 10,13 and 16kW heat pumps, providing a wider choice of outputs for a broader range of properties. All Vitocal 150-A/151-A models provide both heating and cooling and are available to purchase for connection to single-phase electricity supply, with three phase models also available for the 10 to 16kW variants. www.viessmann.co.uk

Out of sight

Talon’s Snappit rigid pipe finishing products enable installers to quickly and e ciently conceal unsightly pipework. Simply cut the 15mm Snappit pipe cover to size and snap it on, then use the pipe collar supplied to create a seamless join from wall to floor. www.talon.co.uk

Think pink

Stelrad’s low surface temperature radiator range, suitable for hospitals, care and nursing homes, sheltered housing, schools and nurseries is now available in pink and blue in addition to white. They feature rounded corners, safety grilles, easy to operate heating controls and are suitable for arthritic adaptors. www.stelrad.com

Early alarm

The hotun detect® in-tundish water alarm unit is a world’s first in product design. Providing an early warning alert should the (T)/PRV discharge, it saves the home occupier from the inconvenience of an unexpected boiler breakdown due to low pressure, or from a water heater wasting water and energy.

The hotun detect can be used with HIUs, water tank overflows, water heaters and boilers. www.hotun.co.uk

HEAT PUMP

MEMBERSHIP

Construction Skills Certification Scheme

(CSCS) and CIPHE

Your membership of the CIPHE o ers many benefits including a fast-track route to a CSCS card

TIM SAINTY

CIPHE membership director

Tim looks after the growing CIPHE membership, enhancing services for members and improving communications tims@ciphe.org.uk

+44 (0)1708 463102

Of course, membership of the CIPHE provides reassurance to your customers that you are a qualified and capable professional. However, did you know that your membership can also inform those you work alongside of your capabilities? This can include helping you fast-track an application for a Construction Skills Certification Scheme (CSCS) card, opening up opportunities and safeguarding colleagues and members of the public.

RECOGNISED QUALIFICATIONS

To apply for a skilled level CSCS card, an applicant must hold a nationally recognised construction-related qualification, as follows:

National Vocational Qualifications (NVQs)

Cards available: Skilled card, Advanced Craft card, Supervisor card, Manager card

Apprenticeships

Cards available: Skilled card, Advanced Craft card

Professional Body Membership

Cards available: PQP card

Visit the CSCS website to find out what each type of card means: www.cscs.uk.com/ applying-for-cards/ types-of-cards

About the CSCS scheme

The CSCS is a skills certification scheme for use within the UK construction industry. CSCS cards provide reliable proof that individuals working on construction sites have the appropriate training and qualifications for the job they do.

By ensuring the workforce is appropriately qualifi ed, the card plays its part in improving the standards and safety necessary for UK construction sites.

Holding a CSCS card is not a legislative requirement.

It is entirely up to a site’s principal contractor or client whether workers are required to hold a card before they are allowed on site. However, most principal contractors and major house builders require construction workers on their sites to hold a valid card.

Applying for a CSCS card

Usually, the process for applying for a CSCS card means scanning a copy of your qualifi cation certifi cate, or other proof you are registered to complete a recognised constructionrelated qualifi cation relevant to your occupation.

However, if you are MCIPHE or FCIPHE through your CIPHE membership, you will qualify for the Professionally Qualifi ed Person (PQP) Card. This card is valid for fi ve years and can fast-track you through the application process as you do not need to provide the usual supporting evidence required.

Applying for a PQP card

To apply for a PQP card, you will need to supply proof of current membership of the CIPHE (as a Member or Fellow), by providing one of the following:

• Membership certifi cate (showing membership for the current calendar year).

• Membership card (both sides, confi rming membership for current calendar year).

• Up-to-date letter or email from the professional body confi rming membership for the current calendar year.

• Receipt of payment for membership for the current calendar year.

• Clearly dated screenshot showing your current membership, from your professional body’s website.

Membership must be retained for the fi ve-year lifespan of the card and then it must be proven again for its renewal.

Health and safety

All applicants for a CSCS card must pass either the CITB Managers and Professionals Health, Safety and Environment Test or the CIC Health and Safety Test. You can find out more about these at www.cscs.uk.com/ applying-for-cards/ health-and-safety-test/ and www.cic.org.uk/training/ health-safety-certification

Apply online

If you would like to use your CIPHE membership to apply for a CSCS card, you can fi nd out more at www.cscs.uk. com/applying-for-cards

This also includes a step-by-step video guide and fl ow chart (see page opposite) to help you with the process.

The professional recognition that comes with the CSCS card is just one more way in which you can take advantage of the status awarded to you as a Member or Fellow of the CIPHE. To fi nd out more, please contact: membership@ciphe.org.uk

Australia’s Climate Action Centre

The Palaszczuk Government’s hydrogen commitments

$4.5 billion for the Queensland Renewable Energy and Hydrogen Jobs Fund

$50 million

to develop four state-of-theart renewable and hydrogen training centres including:

$10.6 million going towards building a hydrogen and renewable energy training facility at the Bohle Trade Training TAFE in Townsville.

P&H

Engineering takes a look at PICAC Beenleigh, Australia’s first Hydrogen Centre of Excellence

The Plumbing Industry Climate Action Centre (PICAC) is a unique industryled organisation, formed in 2009 at the height of the millennium drought, which a ected much of southern Australia and devastated communities, industries and the environment.

The aim of PICAC was to provide courses in green plumbing to address the skills shortage in sustainable plumbing at the time. PICAC now o ers courses supporting the entire career life-cycle of plumbing, ranging from pre-apprenticeship and Certificate III apprenticeship courses (Plumbing and Sprinkler Fitting), through to a range of Certificate IV and post-trade courses, plus construction industry safety and OHS (occupational health and safety courses).

Leading the way PICAC has five campuses around Australia, with three facilities in Victoria, one in New South Wales and one in Queensland. The latter was the most recent campus, opening in Beenleigh in 2019, which was built with $20 million in funding from Queensland State Government.

The centre delivers training in the trade sectors of sanitary plumbing, fire protection and mechanical services (HVAC), with a particular focus on the development of training in renewable hydrogen.

The facility accommodates between 400 to 500 fire protection and plumbing apprentices, 100 mechanical services or HVAC apprentices and 100 pre-apprenticeship trainees.

$2 million to upgrade facilities at Gladstone State High School to prepare students for hydrogen jobs, and $4 million for an energy training and skills strategy.

$15 million to supercharge, coordinate and further plan for renewable hydrogen hubs in key locations across the state

Federally funded hydrogen hubs:

$71.9 million for the development of a hydrogen hub in Townsville

$69 million that was confirmed for the Central Queensland Hydrogen Hub in Gladstone

PICAC Beenleigh’s state of the art facilities include:

• In ground drainage and trench shoring training sand pit.

• Three-level training tower simulating three high rise building levels.

• Plumbing and mechanical services training facilities.

• 14-stationed valve room with various valve types for service, test and maintainance training.

• Purpose built fire protection training bays.

• Gaseous fire suppression systems training room.

• Functional electronic and diesel pumps installation for maintenance and live testing training.

• Functional control indication panels and warning alarm training area.

• Advanced welding facilities.

• Safety and High-Risk Licence training areas for forklift, EWP under/ over 11m, working at heights and on roofs, and boom lift.

Investing in skills

The Queensland facility is one of four renewable and hydrogen training centres pledged by the Palaszczuk government, which will enable apprentices and trainees to graduate with the skills needed to meet the needs of Australia’s future energy systems.

Annastacia Palaszczuk, Premier of Queensland, said: “Queensland is on track to become a global hydrogen heavyweight. We’ve announced our $62 billion Queensland Energy and Jobs Plan, which will drive renewable energy transformation. This includes developing our hydrogen industry, which is expected to grow by $19 billion and create 4,350 jobs by 2040.

“We’re on our way with 40 hydrogen projects across the state. And just this week I announced the North Queensland Super Hub, a partnership between Fortescue Future Industries (FFI) and clean energy operator Windlab, who have plans to produce green hydrogen at an industrial scale. But to realise the full economic potential of our energy transformation, we need to invest in our workforce – and this new $20 million training centre does that.”

Di Farmer, the Minister for Training and Skills Development, said the centre would

deliver hundreds of extra apprentices each year: “The new world-class training centre includes specialised gas training equipment, lower carbon technology upgrades, roofaccess work platforms, special hazards fire systems and state-of-the-art training rooms. It will expand training capacity from 700 to 1,100 apprenticeships and tradies per year, training workers in fire protection, fire control, plumbing and hydrogen.

“It is vital these skills are developed by trainees and apprentices now, so we have the workforce to deliver the projects we already have, and in the pipeline.”

Kevin Wellman, CIPHE CEO, says: “I have witnessed first hand the high quality training PICAC has at its disposal. The financial contribution made to offer training for thousands of installers is a great exemplar and one that others across the world should follow.”

MORE INFORMATION

PICAC is a partnership supported by the Plumbing and Pipe Trades Employees Union (PPTEU), Master Plumbers and Mechanical Services Association of Australia (MPMSAA), Master Plumbers Association of Queensland (MPAQ), National Fire Industry Association of Australia (NFIA) and the Air Conditioning and Mechanical Contractors Association (AMCA).

“Queensland is on track to becoming a global hydrogen heavyweight”

Hidden danger

Asbestos exposure remains a risk to plumbing and heating engineers’ health

Although the use of asbestos products in the UK was banned in 1999, there are still a lot of buildings that contain this carcinogenic material. This means that asbestos still presents a signifi cant health risk for plumbing and heating engineers.

Out of sight

Asbestos is a naturally occurring fibrous silicate mineral, with long flexible fibres, that is used to make building materials. If inhaled, these fibres can cause serious diseases, including asbestosis, mesothelioma and lung cancer.

Asbestos exposure may also increase the risk of cancers of the digestive system, including colon cancer. In fact, there are over 5,000 asbestos-related deaths each year in the UK.

Asbestos could be present in buildings that were built or refurbished before the turn of the century, but most likely in properties built in the 50s, 60s and 70s. If left alone, asbestos doesn’t pose a risk to human health, but once disturbed tiny fibres are released that cannot be seen or felt in the air or on clothing. Even small jobs like drilling a hole can put people in danger.

“Asbestos can be found in things like artex, cement boards under eaves, garage roofs, old bath panels, boiler houses, fireplaces and even mortar,” says Tim Beaumont, HSE’s Policy Advisor. “There is no known safe level of asbestos exposure, but that’s not to say it can’t be managed safely.”

Be prepared

Asbestos can be found in unexpected places, so plumbing and heating

engineers could come into contact with it without knowing. It’s therefore vital that engineers implement good practice before starting work on a job. HSE’s Introduction to Asbestos Essentials series, for example, provides step-by-step guidance of good practice, which could prove a life saver for installers.

The law

Asbestos awareness training does not allow individuals to work on asbestos. Some materials are high risk and it is illegal to work on these materials without an asbestos license.

The following materials should only be worked on by a licensed asbestos contractor:

• Asbestos loose-fill insulation.

Before getting started, HSE advises installers to:

• Consider doing some basic asbestos awareness training.

• Ask if a survey has been done or if a plan or an asbestos register is available.

• Check if the building was built or refurbished before the year 2000.

• If possible, plan the job to avoid disturbing any asbestos.

On the job

• Be aware that hidden asbestos could still be found even if a survey has been done.

• Be aware of what to watch for and where it hides .

• If you suspect asbestos, assume it is until proven otherwise.

• If you’re not trained to work with asbestos and/or you are not prepared – STOP WORK.

• Asbestos-sprayed coating, known as limpet.

• Pre-formed insulation – asbestos pipe lagging.

• Asbestos insulating board (AIB) –removing ceiling tiles or panels, where the job takes more than two hours from start to finish.

• Large amounts of asbestoscontaining debris or material, for example, clearing up after a fire, flood or water leak.

USEFUL LINKS

• To learn more about the Work Right campaign, visit www.workright.campaign. gov.uk/campaigns/asbestos

• For more information on training, visit www.hse.gov.uk

• To find a licensed asbestos contractor visit www.hse.gov.uk/asbestos-licensing

“There is no known safe level of asbestos exposure”

Asbestos can be found in unexpected places