Chris leads a TACSI team focused on building social innovation capability in NGOs, social enterprise, foundations and government across Australia. The team is currently working with people with disabilities and with the federal government to inform the design of Australia’s national disability insurance service; with baby boomers and NGOs to develop the next generation of services for older people; and with children, parents and state governments to develop new child protection services. ABBY WILSON was the founding director of the Lab @ OPM, where she worked

with a diverse team of civil servants and designers to make the federal government more collaborative, empathetic, and user-friendly. She is currently a Deputy Director at the Allegheny County Health Department in Pittsburgh, PA, where she puts design to work for the 1.2 million people the Department serves. She has been a member of LUMA Institute’s senior instructor team since 2011. Trained as an anthropologist, international lawyer, and practitioner of deliberative democracy, Abby has lived, worked and studied in Africa and Europe. Her first experience in government was as a Press Secretary at the New York City Council, where she developed expertise in public education and health. Her work has been featured in The New York Times, Newsweek, The News Hour with Jim Lehrer, The Pittsburgh Post-Gazette, The Cleveland Plain-Dealer, and NPR affiliates in Buffalo, Cleveland, and Detroit. Abby holds a BA in Cultural Anthropology from Columbia University, an LLM in Public International Law from Universiteit Utrecht and a JD from the University of Pittsburgh.

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The Journal of Design Strategies