Dispelling the Top Myths Around Robotic Process Automation

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Data Makes the Difference

MYTH

1

RPA Is the Ideal Solution for Every Business Although RPA supports many business cases, RPA is not a panacea to solve process automation issues. Before you leap into RPA with both

feet, you should clearly understand that simple tasks are typically defined differently for humans and RPA. RPA neither involves reasoning nor contains any ability to make conscious decisions. RPA handles uniform, static, unchanging processes. RPA struggles with handling changes in processes or tasks, no matter how minute, without reprogramming. Therefore RPA is the ideal solution where applications, processes and tasks do not change—even the data formats must remain constant. If the process can deviate from established rules and requires any human discretion, RPA could cost more than any automation would save. When the costs of RPA are equated to the human labor hours it is supposed to replace, a detailed analysis must consider all the real costs of RPA. In fact, it’s best to consider RPA a tool to augment humans, rather than a self-contained solution. RPA needs human programming to succeed as a worthwhile tool for humans. Workers must grasp the programming mindset that will provide them with tools that free them to accomplish their goals.

Workers must grasp the programming mindset that will provide them with tools that free them to accomplish their goals.


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