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Possible Causes for the QuickBooks Company File Backup Error
QuickBooks Desktop backup error can arise due to the following common reasons –
1. The device used to store the company file backup does not have sufficient storage space.
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2. The external storage device used to contain your company file backup is no longer connected to the server PC.
3. The company file data you are trying to back up in QuickBooks is either damaged or corrupted.





4. You have set up a wrong company file backup path in the application, which is causing QB to freeze.
5. There are some issues with the backup directory that is being used for the backup file.
How to Reliably Address the Backup Problem in QuickBooks?
If your QuickBooks won’t backup, you can perform the steps provided below to eliminate the issue –
Step 1 – Verify the Backup Directory to Create a Valid Backup Path
You can easily fix the backup issues in QB by verifying the backup directory.
• Open QuickBooks Desktopand navigate to the Preferences section to select the Backup Options
• Check the QuickBooks Backup Directory from the Local Backup Only tab and ensure that QuickBooks has the correct path to create the backup file.
• If you found the backup path to be incorrect or invalid, click Browseand select the right folder location to save the backup of the company file and resolve the backup failure issues.
• You can also change the backup path from the Create Backupwindow before performing the QB backup process.