WHY ULTIMATE CLIENT RELATIONSHIP®? Most philosophies are simply an approach to business, Ultimate Client Relationship® is an approach to success. And that is why we’ve worked with the Pacific Institute® to develop a new way of doing business with John L. Scott. We call it Ultimate Client Relationship®, or UCR. The mission of UCR is to serve and care for the real estate needs of each individual client, while developing meaningful relationships and to be a contribution to our communities. This guide will introduce - or reacquaint you with the technology, tools, tactics, that will help you achieve success - the Who, What, and Why of UCR. I can’t wait for you to get started! Best,

Emmanuel Fonte

Vice President of Ultimate Client Relationship® & Digital Strategies