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Integration Matters V O L U M E

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Integration At Work INSIDE Page 2: Yes We can Make the Change Page 3: Change AgentsMaking the Mission Possible Building Change Managers Page 4: Integration Update More About the Integration of the HIV Programme & the NFPB What is in the Pipeline? Staff ‘Vox Pop’ Page 5: Doing what Integration Requires. Page 6: Feedback Channel The Integration Steering Committee The Communications Team

On Friday February 14, 2014 the National Family Planning Board concluded Safer Sex Week 2014 with its national event which featured not just distributing condoms and offering free HIV testing but also the administering of other contraceptives. At least 300 women were targeted to get the oral contraceptive and another 300 the injectable. A booth was set up to provide information on both family planning and HIV services. The Marge Roper Counselling booth was in full swing complementing HIV testing and counselling areas. Patrons were able to have the best of both services at one location. Staff of the integrated NFPB were well equipped with the

tools to provide this kind of integrated service. Safer Sex Week activities in the other health Regions also included family planning services. The National Family Planning Board and elements of the National HIV/STI Programme became integrated as at April 1, 2013. It is the mission of the newly integrated NFPB to provide leadership, guidance advocacy and implementation of quality, equitable sexual health education and services to enable Jamaicans to achieve optimal sexual health outcomes throughout their life course.


“Yes We Can Make The Change” Highlights From Team Building Workshop Arnold Bennett once said “Any change, even a change for the better, is always accompanied by drawbacks and discomforts”.

AdaptIf you alter your views of the situation, allow yourself to adapt to the present state.

Like all organisational change the integration process is one that affects the situational and psychological state of employees . In order to address the psychological and social processes that are likely to occur during the organisational change, the staff of the NFPB participated in a team building workshop held January 31 to February 2, 2014. The objectives were: 1. To improve communication skills. 2. To improve conflict management skills. 3. To improve interpersonal dynamics and camaraderie. 4. To develop coping strategies and self development skills. 5. To understand diversity of personality and organisational climate. “The 5 A’ s”

Adapt- If you alter your views of the situation, allow yourself to adapt to the present state. Affirm- tell yourself you can no matter what. The team building workshop was facilitated by Pops Consultancy.

“ T he 5 A’s” A– Avoid A– Alter A-Adapt A– Accept

Some of the coping strategies imparted to the staff were:

A– Affirm

Avoid – avoid stressful situations and focus on things you can manage. Accept – accept the realities. Some things you won’t be able to change. AlterBe compromising and be willing to negotiate. “Change the way you look at things and the things you look at will change.” INTEGRATION




YOUR CHANGE AGENTS Ann Marie Johnson Team: Outreach / Prevention non field staff.

Keena Parchment Team: Outreach/Prevention HIV Outreach team including supervisors.

Colette Gordon Team: Outreach/Prevention HIV Outreach including supervisors

Kevin Nembhard Team: Outreach/Prevention HIV Outreach team including Supervisors

Jennifer Williams

Change Agents- Making the Mission Possible The Change Agents are staff members who will be assisting in implementing the integration change management plan. Change Agents will assist in identifying and implementing solutions for change management issues both directly and indirectly related to the integration process. The specific roles of the Change Agents are:  To act as the feedback mechanism for staff.  To assist in filtering communications.  To act as the link between the Integration Coordinator and the general staff.  To foster one-on-one discussions with peers where they are uncomfortable to speak out in larger group settings.  To help in making the integration change process easier. Change Agents were assigned to at least seven (7) other members of staff in order to effectively carry out their roles.

Team: Administrative staff Warehouse, Procurement, Registry.

Building Change Managers

Shushan Stewart Team: Youth Interventions Outreach Officers

George Mullings Team: Administrative Staff , Procurement, Registry.

Nicola Cousins Team: Enabling Environment & Human Rights & Monitoring & Evaluation. Joseph Reynolds Team: Finance Staff

Senior Managers of the NFPB participated in a capacity building workshop on March 13 and April 3, 2014. The workshop was designed for participants to:  Learn and be able to practice change management techniques. 

Learn and be able to practice emotional intelligence in the workplace.

Learn and be able to practice coaching and mentoring for team building.

Learn how to apply good supervisory practices.

The Senior Managers were exposed to theoretical and practical Team: Outreach/Prevention approaches to change management. One key approach learnt HIV Outreach team including was to adopt tools during the change management process that supervisors can turn negative feelings into positive proactive feelings such as faith, trust, optimism, urgency, passion, excitement, hope and enLoy Reid Watson thusiasm. Team: Finance Staff

Rory Roberts







Integration Update


An Integration Information Handbook was produced and will be disseminated to all stakeholders.

All Stakeholder consultations were conducted during the months of February and March 2014 and the NFPB is awaiting the preliminary report.

The draft proposal for the approval of posts related to the revised organisational structure was presented to the Integration Steering Committee at its meeting held on March 25, 2014. The proposal was ratified, with minor modifications, for forward transmission to the Board of Directors and the Ministry of Finance and Planning.

Staff Sensitisation sessions on the proposed organisational structure were conducted .

A training needs assessment was implemented.


More about the Integration of the HIV Programme & the NFPB The transformation of the health service landscape wherein there is full integration of HIV, family and population planning services is being spearheaded by the Ministry of Health and the operational changes at the NFPB is one aspect. The Government of Jamaica under its Primary Health Care Renewal Programme is aimed at ensuring integration of all services that are linked. A National Sexual Health Policy will be developed to guide the integration of services across all sectors. The development of the National Sexual Health Policy will be coordinated at the ministerial level. The move to integrate the NHP within the NFPB will not require redeployment of all Sexual Reproductive Health- related programmes and mechanisms to the NFPB. Sexual Reproductive Health programmes within the Ministries of Health, Education, Labour and Social Security, Tourism and Industry or any other specific sector will continue to be led and executed by the appropriate Ministries and their agencies. The NFPB will remain a hub for guiding, monitoring, coordinating and providing an enabling environment for sector-specific programmes and initiatives implemented by various Ministries, Departments and Agencies (MDAs). Look out for our next newsletter which will look at how integration affects you as a stakeholder.

What is in the Pipeline? 

A Training Needs Analysis and Plan will be implemented for the Staff at NFPB

Further Staff Sensitisation Meetings to be held regarding the proposed organisational chart

Dissemination of Stakeholders Consultation Report

Staff “Vox Pop” Here are comments, questions and concerns gleaned from face- to -face discussions with staff. 

“I am feeling positivity being injected into the process I must say. It is definitely having a positive impact on me - my views, feelings and response to the process.”

“I am starting to feel like “Yes I can”

“What is done, cannot be “undone” INTEGRATION




Doing What Integration Requires Promoting Dual Protection-Safer Sex Week

Fire Drill Training

HIV Counselling & Testing

Stakeholders Consultation




Feedback Channel


Drop your comments, suggestions or concerns in the suggestion box strategically placed at the MOH and the NFPB offices.

Speak with a Change Agent or a member of the Integration Committee or the Communications team.

Provide feedback at Staff Meetings and Stakeholders Meetings.

Other Training held during the quarter:   

First Aid Training held on March 3 & 4, 2014, conducted by Jamaica Red Cross—10 staff members trained. In-house Procurement Training conducted by Integration Coordinator March 19 and 26, 2014 Fire Warden’s Training held on March 28, conducted by the Fire Prevention Unit, Jamaica Fire Bridge.

The Integration Steering Committee              

Dr. Kevin Harvey Dr. Sandra Knight Dr. Jeremy Knight Mrs. Sannia Sutherland Dr. Jennifer Knight Johnson Mr. Marvin Gunter Mrs. Melissa McNeil Barrett Mrs. Beverley Needham Mrs. Novia Condell-Gibson Miss Sandrene Dunkley Miss Sonia Smith Miss Sheryl Dennis Miss Kate Spring Miss Denese McFarlane

Chair & Chief Medical Officer (Acting), MOH Co, Chair & Chair, Board of Management, NFPB Director, NHP (Acting) Executive Director, NFPB (Acting) Project Management Specialist, USAID Representative, UNFPA Assistant Representative, UNFPA Change Management Specialist, MOH Adolescent Health & Empowerment Specialist , UNICEF Director, Human Resources & Administration, NFPB Director, Industrial Relations & Social Welfare, MOH Legal Officer, MOH UNAIDS Regional Representative (new) Health Sector Specialist, PIOJ (new)

The Communications Team

Terry Ann Frith

Dianne Thomas

Leo O’Reggio

Racquel Reece

Roshane Reid

Genice Wright

Nicolene Nelson

Integration Coordinator

Director, Outreach

Communications Officer

Communications Officer (Writer)

BCC Officer

HIV Technical Officer

Youth Interventions

5 Sylvan Avenue, Kingston 5, Phone: 876-968-1631-2, Fax: 876-968-1626 Email: INTEGRATION



Integration @ Work