2022 + ISSUE FOUR
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JLS Academy helps SUPPORT & automation careers soar TRAINING
Robust in-house training program to benefit internal team, as well as customers
17 VISION
Strengthening a Growing Team
Craig Souser, President and CEO of
has a solid training program in place
Like the food processing industry, the
JLS, says that one of the challenges
for service group members, Souser and
packaging and automation industries
he and his team have had as they
his team are now tasked with building a
have seen massive growth in the past
scale the business is the ability to
more formalized, robust training system
few years. As those industries continue
transfer necessary knowledge from
for everyone else–from engineering to
to rapidly expand, it’s clear that the
existing to new employees. However,
general onboarding. “It’s training for
need for skilled labor within them will
by institutionalizing this knowledge,
the entire company–any skillset should
be increasing in demand as automat-
Souser hopes to create a much-needed
be consistent and measurable,” he says,
ed solutions become the status quo.
resource for onboarding and the
“and people should be able to advance
While JLS continues to grow alongside
development of their teams.
within the company through training and
this expansion, the need for a robust in-house training program to supple-
talent acquisition.”
Creating Consistency with
ment this growth and properly train
JLS Academy
For Souser, the question is no longer
current and future team members has
Out of this need, the idea for JLS
one of what is needed. Instead, it has
become clearer.
Academy was born. While JLS already
become, “How do we templatize what
